Amazon India Complaints & Reviews

Amazon
Your Account Amazon.in
Message From Customer Service
Hello,

As per your concern, order no.[protected] refund is initiated on[protected]. the Refund Reference No. is[protected]..

contact with your bank.

I hope this will help you.

Thanks for contacting us.

Warmest regards,

Amazon.in...

Few day back I got mail saying that we are suspending your account because you're misusing it but I haven't done any such things which can affect my account.

I'm using Amazon since many years, I tried to contact it via email and call to discuss on this suspension but I haven't got any response.

My account email address: aadi.[protected]@gmail.com...

I had ordered shoes and returned it within the time period of returns. The first refund was initiated on 11th June, I had still not received it, Amazon said contact bank because they have initiated from their side, I went to the bank and they told me no refunds or any kind of transaction has been initiated into my bank account. Twice Amazon customer service told me this. Third time they told me to put my bank account details again, and I...

Order ID[protected]

On 22 june 2022, I placed an order of Kitchen Knife set ₹699 and also recieved the cashback of ₹100.
After 3 days when I returned the order I need to get it refund on my amazon pay later amounting ₹599..
but due to limit was exceeded the refund was not successful in pay later and need to be done on bank account.
Even when I contacted the Amazon for the refund they sauid...

I have ordered a laptop in amazon which I got defected then I have returned the product which is on 27 june 2022 till now I have got any update on refund status. I had reached to the customer service on 29 june, 1st july, 5 th july, 6th july, 7 th july and today .when I reached to customer service on 5 th they said will start the refund initiation to which I haven't seen any update on the amazon so I tried reaching on 6th they said initiation...

I have ordered a new pair of slipper, however used and an different product is delivered. When i requested refund, delivery team says we have to make a complaint as delivery package was compromised during delivery by amazon and someone changed the slippers and put old slippers. Amazon India should be responsible for this and return my refund. I have attached my order details and photo of delivered product....

My order has not been placed but rs3024/- money has been deducted from my account on 30/6/22 and the same amount of rs was supposed to be refunded on 6/07/22 as per given information but still I didn't receive it .My order Id Is[protected]
[protected]
[protected]
RRN - 75503722183016750609925...

Amazon India Customer service is very unprofessional. They just don't care about us. I ordered a Amazon Prime item. It was marked as urgent one day delivery. They faild to deliver the item on time, then again same item was delayed for a week. When I contacted Customer service, first they gave me false promises. When they again fail to fullfill thier promise I called them. I humbly ask if there is any way to escalate or Submit compliant. They...

I made a payment of 459 from dominos app through amazon pay but amount debited when I checked with dominos pizza they are like we couldn’t see any transaction check with Amazon on and amazon ppl say check with dominos pizza worst work by amazon India and dominos pizza...

I ordered a mobile phone iqoo z6 ₹14599 prepaid from Amazon app on 28th june and on 30th june it is showing as delivered. Order#[protected] . So i went to the delivery office and they said that all the parcels with otp varification got cancelled. So i called amazon customer service they told me to wait for one day as the delivery can be done in 24hours even after showing as delivered. Didnt receive it still. After that i called...

I purchase my product from amazon on 25/12/2021 and product was not working properly and its was in a 1 year warranty so i decided to return to amazon it was return on 26/June/2022 total amount was(3969) i got refund 1450 on amazon pay successfully but 2539 is not refunded on bank account and amazon said it was refunded my amount on the same day in my bank account(bank of India) rupees 2539 but next day i checked in my bank account 2539 amount...

My name is rahul and I ship my parcels through amazon surface . I was having A issue On My delivery panel and the issue was pickup not done. I was there in there office and the staff is so rude. once manager said that i cant do solution and Abused Me badly and in return i said Him some words about His job in reply . after That he abused me again and all staff caught me and Try to hit me . One of them tied my hairs with his hand, In this dispute...

It has been 7 days since i have ordered my product and I have not received it till date. This website has taken my money and not delivered my product. Customer care only knows standard answers and are of no use.
take action against them to get my money back...

Ordered The Samsung Frame TV 2021 and got it delivered on 22nd November, 2021 by Amazon India. I was eligible for a free bezel for Samsung Frame TV post the return period(effective post 31st January 2022). It has been more than 90 days that Amazon India is not providing me the free Samsung Frame TV Bezel/Frame. After continuously complaining on Amazon Support they are not providing me the promised free bezel. Amazon is involved in fraudulent...

I'm an amazon prime customer for several years. recently i purchased one product order id[protected] .
that product is amazon fulfilled. after 5 days they cancel that product and refund the money.. I eagerly wait for that product. but they simply cancel and say, sorry for inconvenience. the product is out of stock.

when asked about this same on customer care via both chat and call back.

They said...

ORDER #[protected]

An item I ordered was to be delivered by yesterday - 5th of July in my office premises. Since, yesterday, I have been conversing with multiple customer support executives (5-6 to be specific) but no solution till yet. All of them have the same generic response - "We have raised the ticket / It will be delivered as soon as possible / The issue will be expedited at high priority", etc. etc. One of...

I bought an Apple charger form Amazon on[protected] with warranty period of 6 months.now it’s not working then I visited the service centre they told me that it is not an original product it’s a copy product so warranty is not valid. Sir so raising a complaint for this type of fraud …..
kindly consider my request and do the needfull...

A refund of 1179 was processed on 28thJune. The refund has not been credited to my account.the payment was made by my Bank of India Debit Card. The RRN fir the refund is, 75503722181016703197186....

A refund of 1179 was processed on 28 June, 2022. The refund has not yet credited to my account. The payment was made by the Bank of India Debit card. The RRN of the refund is 75503722181016703197186....

I purchased a 1.4 ton. Croma Inverter split ac from Amazon India on 3 May 2022. It was to be delivered on 6th May. On the date of delivery I got a notification that the delivery was delayed and I would be informed soon of the new date. By 10th of May I still had no updates. I called up amazon customer care. I was told that the product was stuck and it would be best if I cancelled the order and placed a new order. I had purchased this product...