Amazon India Complaints & Reviews

Reference Order #[protected]
Order was placed on 23 march 2017 and payment has been already done, estimated delivery date was given 30 march 2017, but the package is still not delivered till date.
I've talked to customer service couple of times and they are also not able to give me the delivery date and current location of the package.
No one is taking charge to update the exact location of the package with...

Hi,
I have ordered iphone 6s from amazon with the order id[protected] and it was delivered to me on 1/4/2017.But Amazon has delivered me the demo version of it with lots of applications already installed with videos, mp3 files and music files already in it.An used product to be precise.I intimated the same with your customer care and they asked me to provide a cerificate from authorised apple service centre stating the same...

Once placed some order then items in the order will be removed but money will be deducted for all items we added.

As in below screen shots you can see difference in items which i ordered and exiting in amazon order.

As you can see and there is payment failure transaction even and amazon people deducted money two times for the same order.

Please help me.

Thanks,
Tirumala...

I ordered a haier hwm58-020 washing machine on amazon india (Order no.[protected] dated 21st march 2017), delivery promised was 23rd march 2017. I have paid 10.5 k for the same via credit card. Item was not delivered to me till date 4th april 2017. I have request and complained about the same to customer care but received no confirmation regarding cancellation of my or expected delivery. As such amazon india has no details of my...

I have a problem, I hope that you will be able to help me.
I didn't ordering this product, but today i received message that my credit card was charged by "AMAZON MKTPLACE PMTSAMAZON.COM". (by 18.20 GEL)
How can i to take back my money?...

Product with ID[protected] was ordered on 18-Feb-2017 & status updated on 20-Feb-2017 saying delivered to customer. When i called back on 20-Feb-2017 the amazon person said wait till 23-Feb-2017 will be delivering the material. On 23-Feb-2017 when again called the amazon person told they can not provide the material & they will put enquiry on the "Amazon Transportation Services, Tracking #:[protected]" as the status is updated...

I purchased many items from Amazone online shope... but, the items are not appeared in my 'Order History'.

In the last month (March) I purchased a cutting machine (Planet Power EC4 4" Tile/Wood Cutter ) .But the delivered item is not what I ordered. It was a Planet power blower. Then I canceled my order and send to the given address and requested for refund. But the refund not arrived. Why it disappeared from my order history?...

Mobile handsets Samsung Galaxy with order no[protected]
not delivered on Time and now they are saying we give Refund of money but not the product be delivered as handset price is now on a higher side. Please look into the matter. I dont want to refund my money but want to have my handsets to be delivered in 1 or 2 days as my previous mobile is not working and i am in urgent need of the phone. I hope u can understand my problem.br...

Hi,
I am Mohmmedramiz Shaikh
I had purchased hp 32 gb pendrive online from Amozon.in and in return when i got my parcel i got Rayban glasses which is duplicate. I requested for return of that product because it was wrongly sent to me, a man who came to collect the product accepted but funny part is that some other man is riging the bell with HP pendrive, was surprised because that man is asking again 1093 Rs which i have paid...

I have purchased laptop from amazon on 22 of march 2017 (Transaction done at night),
On 23rd of march 2017 i was trying to cancel the order but i am not able to cancel the order (I have tried it 3 to 4 times but it wasn't possible for me), and on 25th of march 2017 parcel was delivered at home.
Now since last 10 days i am trying to cancel order from website, customer care, or from email but they didn't get any respond to cancel...

I had purchased some items on amazon during festival shopping in october month. Several time follow ups on calls, e-mails as per their requirements i had provided all details about bank & i had lost a huge amount of my valuable time on the same, until i don't have get cashback on my shopping. Amazone were declared the cashback for the shopping, which was credited up to 5th jan, 2017.
So, i want cashback money whatever it may be amount.&...

I bought Moto 4G mobile phone from Amazon through Order No.[protected] on the 21st of January'17 and the payment of Rs 10499.00 was made through Standard Chartered Debit Card under a scheme in which there was a cash-back of 10% on using this bank's card. When on going through my A/c in this bank I found that no cash-back had been given, I contacted your customer care number and was told that it would show in my A/c within 90 days.br...

The product received not opened by us. Waiting for your technicians for installation. Kindly send technician for installation of the tv
Address sankararaasubramanian 26 cheran st rmk nagar new perungalathur chennai-63cell no.[protected] or [protected] land mark is 6 th house from vandaloor vegetable shop. 15 house in the same line from samuthayanalakudam in cheran street...

I ordered Oneplus3t on 27 th March, at the first my phone number was not updated i got that update very next day on 28, I even revived a reply saying that I will be getting my package within 24 hours, since then I have been calling Amazon for update am only getting false commitments and promises, i have already paid for that device, and yesterday surprisingly its showing as its delivered
(Package was handed directly to customer The...

I ordered Nexus 5x from Amazon India. Now My phone has stopped working at all and when i took the phone to the LG Service Center they refused to provide the service since the invoice doesn't contain IMEI number of my mobile. Amazon has accepted that this is not a big of a issue and it will be resolved quickly but now they have been stalling me for few weeks and still saying to wait for a week. As per other complaints on this forum people...

Hello,

The order id ORDER #[protected], was returned on 29th march 2017 . awb tracking #[protected] for the return .

I have not received the refund till days . i called customer care several time .

they are not giving me a definitive answer .

Please help me get the refund .

cost is Rs 5500

-Deepu...

I ordered a Sandisk dual pendrive from amazon. Order id[protected]. The package was supposed to be delivered on 2nd April 2017. I had to call the customer care at 6pm and ask him to have my package delivered that day itself. He told me it'll be delivered by 8pm. At around 8.45 pm i get a message that my order is out for delivery. Within 15 minutes my order status updates to delivered but i haven't received my package. I call the...

I am facing issues in returning the subject order. Seller has clearly shirked off his liability to arrange the pickup and put in on my (buyer) shoulders. Amazon customer care says that they are not able to arrange the pickup with any of their courier partner from my home address, which actually is false since multiple pickups, in past, have been arranged by Amazon for my orders from the same address. Now I am instructed to arrange the return...

I have received a damaged tv product on 30th march 2017. I ordered for the replacement on the same day. Still, they have not picked it up and now they are saying that we don't receive damage products.

On the day of the receiving the courier, i did checked and told the courier boy that the product was damaged and asked him to take it back.in return, he told me that we don't accepts products in such fashion and asked me to raise...

Amazon online shopping site me net banking ke through wd my passport ultra hard disk 1tb jo ki 3930ka tha order dia.. But uska delivery details amazon site me show hi nhi kr rha tha.. Aur maine amazon ke customer service me 12times call bhi kia to unhone 1st time bola ki order late hai..2nd time order nikl gya hai cg ke lea..3rd time order phuch gya hai raipur chhattisgarh me pr delivery hua ni hai4th time unhone bola ki delivery ke lea milk...