Amazon India Complaints & Reviews

Amazon service are very poor in terms of refund. Myntra and other e commerce website refund the amount with in same day but from last 10 days i am looking for my refund which is not yet initiated. After calling thrice to your customer team they asked me to add my bank account which already exist still they are not able to refund my 749 rs against w kurti. Held up with such a bad service

I have ordered my product (I. E weight machine) 3 days before and the problem is it is not showing me the perfect result. Yesterday i have checked my weight it was 56.03kg and just after 1 second it showed me 54 kg. So we are paying it for our product so we want an appropriate result. Do something please because i think there maybe some internal problem. Help me out with this thank you!

My account number is - [protected]
Ifsc code is - ucba0002191
Debit card no. - [protected]
Name - aditya kumar mittal

Refund reference no.[protected]
My refund was of rupees 629 from amazon... It was processed on 15 th may and should have reached my account by 22nd may.
Please seek my refund as soon as possible..
I tried to contact customer service several times but they didn't responded.. I also made an email.. But no reply.. Please help me out with my problem.

Amazon was a company that had one of the best services earlier but to my dismay it has lost all of it. The delivery executives are rude and nonchalant whereas the customer service doesn't care if they're losing customers or if the customers have a problem. They just care about their own profits and nothing else.
I ordered a Yoga Mat which was supposed to be delivered by 22nd May and arrived on 26th. I had to buy another one for my event on 24th and it is now useless. When asked for compensation they said they couldn't. I did not say anything even though I had to pay twice for the same product.
My chin up bar which was supposed to arrive on Friday (today) arrived a day early with no prior notification. I didn't even receive a message that my order would come, so I did not leave the money with my household help. The guy said he would come back tomorrow and he cancelled the order. When I called amazon they said sorry, you'll have to reorder the entire thing.
I am furious with the customer service, and the company.
Never using the app or their services again.

Charger not a properly working our mobile. Not changing. My work schedule is very important for me and i am not sure if you have any questions or concerns please let me know and i will be there tomorrow morning and i can meet with each other and then the other side of things and they will have the opportunity of the company for your team is a bit more of an older one to be a little too far from my head i don't have any time in my office and we are all going through with my wife in my head of my life with the family

I ordered a LYF water F1s mobile phone on may 1 I and payment is done successfully through credit card.but still haven't delivered the ordered stuff.I mailed several times and get the answer is wait for three daysl wait​ more than nine day but there was no response from the company.my order
ID is 405_[protected] dated 11/5/2017..I contacted many times to the seller through email and phone calls. If you can not delive ed the ordered stuff repay the amount as early as possible

Placed order for redmi note 3 vide order number[protected] on 1st oct. 2016. 15% cashback offer was there for orders placed through app and payment made through hdfc card. Both the conditions were fulfilled but cashback was given 10%. Due to this, had to pay late payment charges for my hdfc credit card. Have been writing them since last 10 days. They asked for 5-7 days. When wrote after stipulated time, they again asked for 5-7 days.

As a customer, we expect this process to be stp. Instead we have to follow up for the things that company should take care off. Just running here and there from hdfc to amazon but yet to get solution.

Pathetic services. Didn't expect this from amazon.

Please resolve now atleast.

I have booked order at AMAZON i got message order deliver soon after that when track the status it showing order undelivarable order id#[protected], worst service of amazon, worst customercare and service they saying item got theft or break different persons with

When i saw this product online on their (Amazon) site they did not mention anything about catridges that we have to replace it after printing limiting papers neither they mention the price... Now hardware is damaged due to refilling of poor quality ink that was available with thi printer turbo hp ink
I want total justice... For this
Serial no:cn71h472pj

I had paid 2709.00 from my visa debit card but the goods were returned back to amazon. The Amazon team never called me regarding my parcel and return it to its centre as undeliverable. I have called to customer service also for telling the amazon team at jammu to call me at my mobile number but no call was received and my parcels were returned back. Thereafter i was told that refund has been initiated on 18th May 2017 and will be credited to my account by 22 th May 17 but till date ie 25th May 2017 refund has not been credited. They have not even conveyed any UTR no for refund so that i can contact bank to track my refund.

I bharat agrawal r/o 1213/f, hbc, sector-31, gurgaon, haryana, 122001. I ordered i phone 7 which cost 44000/- on date-16th of may 2017. The product is not delivered till now. I am getting depressed of this due to deducted amount from my credit card of hdfc bank. They shouted me whenever i called to the costumer care center. They dont have this curt see for a huge amount for middle class family. I am having depressed due to which my blood pressure is very high.

Kindly allow me to quote my amount of 10000/- for which i am facing problem also product is not delivered yet so my 44000/- which is deducted from my bank should delivered as soon as possible.

Order placed total (Rs) delivered particulars sent by payment method
24 april 2017 525 01-mat-2017 vivera women’s georgette saree with blouse piece (Vrsanskr_rama7) vivera cash on delivery
Name and address phone no.
Shipping address
• sanjib kumar das
• 3/22
• south behala road, p. O.-sarsuna, sarkel hat colony,
• kolkata, west bengal 700061
• india
• phone: [protected] : [protected]
Complaint-
There is a difference between order placed and delivered the product.in the green part of the saree there is no print which is seen in the item product of sari in the site. This is a great mistake and this can not be supported. I have been deprived and cheated. I demand your explanation and comments. After following all the rules and regulations why i have not been given my ordered product?
We know that to deal with the complaint is absolutely an unpleasant task. It is also necessary to convey to the customers your apologies and deep regret.

Amazon company refund pay to bank but not pay costumer bank account to bank the authorization code (Refund reference number) for the transaction is[protected]. Contact your mobile number [protected]

Respected sir,
I am a consumer of amazon india. I buy an item patanjali kesh kanti shampoo at 75.00 rupees through net banking (Pnb) (Ordered on 18 may 2017 order#[protected], it arrived on 25/5/2017 by speed post but charged 75.00 rupees (Though i try amazon prime free). Why i have to pay 150.00 (75+75) rupees.
This item sold byzephyr on www.amazon.in
Reference number: dywqmjvhn
Weight: 0.32kg ship date 18 may
Shipped by : amazan seller services pvt. Ltd

Return address:c/o kuehne nagel pvt. Ltd.
Dag no. 8-31dag no. 414-425 l
R. Khatian no. 871, 798
Hooghly, west bengal 712203
India

Hi All,

Please be aware of Amazon fraud, arrogance and deficiency in services by unethical means.

Placed an ORDER #[protected] @Amazon.in by considering the facts they will deliver original product but my assumption were completely wrong. Even after complaining they are forcing me to take refund rather than replacement by correcting there own mistake. These cheap substandard products are getting sold on deals.

Pigeon Blackline Oval SS Gas Stove, 3 Burner
Eveready Base B22 7-Watt LED Bulb (Pack of 6, Cool Day Light)

Moreover these products been sold by Amazon own Cloudtail India which is there subsidiary.

Please help me to get rid of this and also guide me how to get my original product for which made a payment without any refund.

Worst experience, will never recommend going forward to use Amazon services for any kind of shopping.

Best Regards,
Digvijay Singh
Email : [protected]@gmail.com
Mobile : [protected] / [protected]

I had ordered a product from amazon.in and it has been arrived here at my city on 20th may 2017 but they are not delivering the product at the given address over there. They are calling me to take the product from their office. Which doesn't make any sense. They always do like this only. They never deliver the product on time. Even the same issue i had faced earlier and complained the same to the amazon.in

I order 1 mobile (5000/-) on 23 march after 2 days i cancelled that order and amazon send refund mail with refund ref no but still now my money not credited and i contact my bank they told amazon declined ur refund kindly check ur merchant... No one response and no one help me... Worst amazon... Both are playing games...

Date of transaction-24/03/2017

Transaction amount-5000

Amount debited from this account[protected]

Refund amount - 5000

Refund date - 27/03/17

Mode of transfer (Neft/imps) - online transaction through debit card

Iam already contact to amazon they told that is successful
Transaction but i cancelled that order after amazon refunded money to your bank with refund reference number[protected]...

Below i mentioned amazon send to me refund mail

Hello,

Your refund of rs.5000 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The authorization code (Refund reference number) for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazon

Dear mr. Kumar,

This is with reference to your e-mail dated may 15, 2017 regarding debit card transaction dispute.
We apologize for the inconvenience caused.

We regret that there is no refund amount icici bank received and merchant confirmed transaction id iic[protected] has been successfully updated at merchant's (Amazon) end.

Looking forward to assist you better.

Sincerely,
Harini kunder
Customer service manager
Icici bank limited

REFERENCE: ORDER #[protected] on 8th May 2017
Philips SlimLine 18-Watt 4 feet Cool Day Light LED Batten

Amazon delivered wrong product i.e. 20 Watt batten which is different product than ordered and also cheaper than the rate of ordered one.

They promised me to replace the product with correct one however i was delivered again same wrong product on 23rd..

Now company is denying to replace product.

I ordered a phone redmi 4a from amazon india it was expected to deliver on 17th may but i got a message from amazon that it will be delivered on 16th may. Now problem is that i dont't have the phone till now, when i contact customer care service of amazon india they were saying it will be delivered tomorrow all the time they are saying the same.. Plzz solve my problem

Hi,

I forgot the password, when i try to set it is asking the name which i have given at creation time.

I told all the details address, mobile number and my name. But customer care asking what is the name of the account, i told that i forgot and my previous mails also not available.

If i remember that thing why i will call to customer care. This is not fair and wasting the time of cusmers with out any asisistance