Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 19929
Resolved
1458
Unresolved
18471
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 748

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shams E Fazal Shaikh
from Bengaluru, Karnataka
Report
Copy

Beyblade phantom orion

Address:Uttara Kannada, Karnataka
Website:Amazon

I have got wrong order I had orders phantom orion but it has come something diffrent...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nancy Sharma
from Delhi, Delhi
Report
Copy

Iphone 6 refund complaint

Address:152116
Website:amazon

Respected sir,

This is to inform you i purchased the iphone 6 from amazon of rs 30k n it wuld b deliverd on 18 march . But it having hearing problem voice problm while attending d calls and getting air noise disturbance while calling and attending the callls ... i called the customer care alot tymz dey not helping us .. in dat mattter ... i want the refund of my product i am not satisfying with my product ur customer care...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
roma .ramanathan
from Mumbai, Maharashtra
Report
Copy

Money held by Amazon India

Address:400101
Website:www.amazon.in

Hello, Wanted to bring to your attention. I had made a few orders with Amazon.. Due to the delivered product being faulty (incorrect size) . I ordered for replacement which was again received incorrectly. I then got the cash paid transfered to my Amazon account and not my Bank account.

Now due to this to and fro of returns, I decided not to buy anymore.

Due to this I wanted my money transfered from Amazon account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAVICHANDRAN SAKTHIVEL
from Jayamkondacholapuram, Tamil Nadu
Report
Copy

Mobile replace regarding

Address:Cuddalore, Tamil Nadu, 608001

I had purchased lenovo vibe k5 mobile two or threee month back my email add [protected]@gmail.com. Now that product is not working condition replacement warrenty one year so plase same mobile take return and raplace immidiatly. Now what i am to do.

Please quick reply
Yours
Ravichandran s
16 nethaji street
Chidambaram 608001
[protected]
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aashitha vkoushik
from Hisar, Haryana
Report
Copy

Tupperware containers undelivered but mails as delivered

Address:Bangalore, Karnataka, 560071
Website:Amazon.in

I had ordered Tupperware containers and had paid the amount via debit card and still haven't received it. But today at around 12 in the noon, I got a mail and message stating that the product is delivered.
Who did the bloody product deliver to?
How could you be so carelessss.
I'm lodging a case against Amazon if I don't get either the product or refund.

I need the response in 24 hours.
Contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrakant Gupta
from Aligarh, Uttar Pradesh
Report
Copy

Defect and not in our choice

Address:Bulandshahr, Uttar Pradesh, 203001
Website:Amazone .in

Requested sir in this which product are not come and diffect in piece so sir please refund my payment thank you
And there are not choice piece and colour not same different colour come so please m
y payment is refund
And i am complain in custmer care service and there are not responding so please refund my payment thank you sir
And one weak are gone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navin_sharma
from Kolkata, West Bengal
Report
Copy

Redmi 4A (Grey, 16GB) Order ID Order Id: 405-6051293-3746747

Address:Kolkata, West Bengal, 700052

Dear Team,

This is complete nonsense and unlikely fake reason for cancelling my order that no one was available to received courier. I have called more than 20 times to courier boy and customer care but regrettably none of them has taken suitable action . I am a premium customer and frequently orders stuff online and never had such issue but this time your agency has heart my sentiments as I have ordered Item in sale and you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560068
Website:www.amazon.in

Amazon India is so prestigious company in an India and people believe to purchase. Its the company reputation that sell good thing in website.
I had the very bad experience purchasing in Amazon website.
I purchased the radio from amazon on feb 14, 2017 and now its radio is not working completely.

When I went to the company website and selected the things for returns, there is message that warranty is there only...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saksham vij
from Malappuram, Kerala
Report
Copy

Refund never reached.

Address:Ghaziabad, Uttar Pradesh
Website:amazon.co.in

I have booked product from Amazon ( #[protected] on 24.02.17. But product never reached. Even tracking i.d. provided to me was fake. Now they are saying we have refunded your money on 15.03.17. And provided me a transaction no. But till 25.03.17. No money has reached. I think that no. is also fake. They are saying you contact bank(BOB). which I also did. But they could not also find anything.
Now they are emailing/saying....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sameer T
from Mumbai, Maharashtra
Report
Copy

No return pick up done-rescheduled 5 times

Address:401107
Website:www.amazon.in

Sameer here...
mob no [protected]
Ordered on 12 March 2017 Order#[protected]

I want to return this defective product but nobody is coming for pick up as per schedules.. they always come off schedule when i n not home.

I had spoken to escalation desk couple of times but they all are useless and have no authority to do anything..

I dont care i[censored] dont want your item back but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
1974
from Gurgaon, Haryana
Report
Copy

Cancelling my order

Address:Aligarh, Uttar Pradesh, 91
Website:Amezon

Dear sir, I have a order by mistake on date 23 march 2017. Order no.[protected]
But I want cancle this order & pls refund my money in my SBI account.l try early morning for cancel option through amazon site, but not show...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjay diwan19
from New Delhi, Delhi
Report
Copy

Cash back denied

Address:New Delhi, Delhi, 110032
Website:www.consumercomplaints.in/new_complaint

I purchased RBL Card from amazon vide order number[protected]. On this order cash back was eligible. Amazon also confirmed after one month of placing of order saying.
"Congratulations! Your Amazon.in order placed during the Great Indian Festival (Oct 1-5, 2016) entitles you to a HDFC cashback.
The cashback will be credited to your account by January 5, 2017."

So i am eligible for cash back.Later It...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikaschandran
from Tumkur, Karnataka
Report
Copy

Tv

Address:560090

I hv booked a tv about 15 days before...when i open seal i seen tht it was a used one with full scratch and its nt getting on...tht day only i done return request and they saying tht it will come to pick up and return amount and regularly they saying tht they will come but 15 days over n9 action frm amazon...i want to move legally and want to file a bail aganist amazon for cheating and fraud...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
divya777
from Chennai, Tamil Nadu
Report
Copy

Refund not given..not giving reply

Address:173001
Website:Amazon

Order no#[protected]
Returned the parcel to Amazon thru Indian post.. And it is showing delivered also.. Mailing and calling Amazon continuesly but they are not replying me properly..and not giving me my refund ......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sande19
from Mumbai, Maharashtra
Report
Copy

Product which was purchased is not delivered even after 10 days.

Website:Amazon.in

I have placed two orders on Amazon.in.
1.bata shoes
2. Jockey cotton vests for mens
By card payment.
When I received both products both of them were oversize so I placed replacement order for both.
When I tracked the order status it shows the items are reached at local distribution facility.
But I have not received any item.
When contacted to customer care they said that the items were lost...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naveen1234567
from Gurgaon, Haryana
Report
Copy

Redmi 4A Mobile Booked but Not Delivered While I paid

Address:Faridabad, Haryana, 121006
Website:[email protected]

Hi,
I Ordered for Redmi 4A 5999/- on 23rd Sale i make full payment in first time but last time to submitted i changed my mind i decline first payment and made a fresh credit card payment with EMI. and i placed my order Successfully. But my Order still showing Revise Payment Method, i gone confused i made call to amazon Customer care name, Saloni G. Prabha G Kratika g, Madhuri etc. i made 7 time to call and they given me the information...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
singhalgp
from Ratlam, Madhya Pradesh
Report
Copy

Non-refund of undelivered order no. 407-3438295-1637939

My registration customer id is [protected]. I booked split ac on 6th march and paid rs 27990 online. It was scheduled for delivery on 8th march. On 13th through an email i was informed that if it is not delivered by 16th i may take money back. On 16th customer desk, on chat, confirmed that the order is lost in transit and money will be reverted back to my account. He also said i don't have to do anything in the matter and company will do refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Basila Muhammed Basheer
from Bengaluru, Karnataka
Report
Copy

Refund problems

Address:Kollam, Kerala, 691536
Website:www.amazon.in

I didn't get my refund for the product anker powercore. Order cancellation date:[protected]
My contact number :[protected], address: Althaf manzil, kadakkal, po., kadakkal, kollam, kerala. Pin code :691536.
Pro. Order no: #[protected]
Refund amount:Rs.2695.00
Today is 6th business day and my refund isn't credited to my account. Plz make it fast its urgent for me. I also contacted the bank and they are saying...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarath CRz
from Bengaluru, Karnataka
Report
Copy

I didn't get my refund from Amazon.in

Address:683104
Website:Amazon.in

I purchased a gadget vR from Amazon and returned it Amazon told me they have initiated refund till now I didn't got my refund theytold me to charge a filler dispute but bank is telling me that it's not their fault...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin1979
from Mumbai, Maharashtra
Report
Copy

Wrong product description given knowingly to sell product

Address:Mumbai City, Maharashtra, 400066
Website:www.amazon.in

I ordered one skin of apple I phone 6s with which it was clearly written that Apple iPhone is free with that hurry . Then after ordering they say it was a mistake it's done knowingly and they have to pay for it so that they can't fool people.
Their executive says that it was by mistake typing error but do look at the image I have posted does it looks like error they do it knowingly just to sell their goods ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy