Amazon India Complaints & Reviews

Shipment details
—
Returning to seller
Mumbai, in
Courier: amazon transportation services, tracking #:[protected]
—
Undeliverable
Mumbai, in
Sunday, 21 may
4:36 pm
Delivery attempted
Mumbai, in
4:36 pm
Out for delivery
Mumbai, in
Friday, 19 may
8:05 pm
Delivery attempted
Mumbai, in
3:52 pm
Out for delivery
Mumbai, in
3:09 pm
Package arrived at a courier facility
Mumbai, in
11:20 am
Package has left the courier facility
Andheri, mumbai, maharashtra, in
10:25 am
Package arrived at a courier facility
Andheri, mumbai, maharashtra, in
Thursday, 18 may
11:56 pm
Package has left the courier facility
Hosakote taluk, bengaluru, karnataka, in
6:17 pm
Package arrived at a courier facility
Hosakote taluk, bengaluru, karnataka, in

I have submitted return request for the defective memore micro sound capture mp3 player shaped voice recorder / audio recorder 8 gb on 19.05.2017. And it was scheduled to pick up on 20.05.2017 from 10.00 hrs to 13.00 hrs. But still none attended to pick up the same. Request for suitable action please.
Order no.[protected]
pickup tracking id.[protected]

narayan chandra das
mob; [protected]
email nc1981.[protected]@gmail.Com

I have ordered 2 pcs 16 gb sandisk pen drive & made payment for 498 by hdfc visa debit card, but after 3 days they send me message about cancelation of order & refused to deliver my order. My payment of 498 of refund is still pending.
Its not fair, after accepting order, they reject my order.
Please take some action.
Thanks
ca sandeep jngr
[protected]
[protected]

My order no.[protected]
I ordered casio watch but amazon deliver fastrack watch. pick up man didn't accept the product for refund. Plz solve this problem

I ordered an amazon kindle paperwhite during amazon sale. The product did not arrive at the designated address and the courier returned it to the seller. I have blnot yet recieved the refund of the product. Order number-one[protected]. First of the amazon courier transportation was not as polite or good and didn't even bother to deliver the product and directly returned it.

Order id :[protected]
Item:[protected]. Sold by vtc99512
Return id : dg3hvoporrma on 10.05.17
The refund is not received till my account.
The returned item revived by seller on 18.05.17. But seller not take response.
The seller address is vishal trading company, e204, rishi nagar, 2nd floor,
New delhi-110034, cell:[protected].
The item returned from tirupur, tamilnadu.
[protected].

I totally ordered 10 items in amazon.in and received 4 items next day i received 2 items

Still order no #:[protected] wireless car blue tooth is missing, it shows that i have already received and i even called the phone no of the delevery boy and he said he does not have. So who is helping me. Hope here i can get help

Sir, i dr sunitha, govt. Medical officer, ordered a curiofact hand carved mirror in amazon worth rs 1749 on april 8th of 2016, and the product didnot reach directly to me, and it was known that a local post man came there and handed over the ordered product to one of my staffs at the institution without my knowledge, and the product reached with broken from exterior look itself because we found a crackling soun inside and i applied for refund and received a mail i should print the label exteriorly and return back to the address as curiofact, gujarat and i did so, but till now i didnt get the refund, i am in deep agony i lost my money, my valuable time for return back the product and after all o guess it was cheating, so pls do the needful because i already waited almost 1 month

Order id[protected] booked on 11.05.2017
Tracking id[protected]
Awful experience with amazon.. Your delivery team here at guntur, a. P is pathetic and unprofessional.. They didn't even bother to come to my address to deliver the package and instead my package was returned on 20.05.2017, even though i paid the amount for the item while booking the product..

I had problems with my phone, so i contacted the delivery agent 5-6 times to call me at an alternate no.. I didn't get the package neither any calls at the alternate no.. I also informed your helpline no./customer care on 19.05.2017 to update my phone no. And to inform the delivery team but that didn't help my cause although i was assured by the executive that the delivery team has been informed and i will get the package within 24hrs-48hrs... I am very disappointed with such a poor coordination between customer care support and delivery agents on field.. Least expected from a brand like amazon.
I would request the top management to look into the matter and take strict action against the neglectful staff and also deliver me the same package at the same price at the earliest.
A disgruntled customer...
Phone no - [protected]

Amazon agent bearing mob no [protected] from Bhubaneswar odisha is very irresponsible and arrogant .several times he returned item without contact the customer and mentioned that product being refused by customer. Take necessary action for betterment of customer as well as brand name of Amazon.

I Book a Smart Phone from Amazon.in
he deliver the phone within 3 Days but phone not working we argue with delivery person about the complaint he told raise return order but not accepted by server

ill try many times but time waste please dont trust amazon.in

I was charged $99.00 from amazon prime. I have not nor do i want this service. I would like my money returned immediately. Also, i would like to see proof showing i signed up for this service. I have placed an order in the past from amazon so they had my debit card number so i feel they just singed me up for this program.

Terry nipper
[protected]

The amazon has done fraud with me and no one is ready. I ordered the book from amazon and invoice is of that very book but they have delivered me wrong book and the customer care, people. the book ordered by me is a special book and lesser value book with dishonest intention has been supplied to me by the amazon. and now the are not even refunding my money. Is amazon policies are the constitution that needs to be followed they have committed such an error that they should not be pardoned. delivery of the wrong order and of lesser value by taking higher value amounts to fraud and cheating as defined under Indian penal code.

I brought a book advertised as latest edition and sold at 40% discount
on 3rd May, 2017 for Rs.620/- (order no:[protected], it was received on 11/May but the book was of 2010 edition (with list price Rs.620/-).
When I complained, Amazon picked up the book on 12th May and promised refund
in my bank account by 18th May. The refund has still not been received and they
have disabled contact us link. The last message received is given below

But

(a) There is no refund till date

(b) Amazon is not prepared to tell me in whose account
and by which mode has the amount been refunded
(Account Number/Beneficary Name/IFSC code/NEFT number)

(c) It is ridiculous that they "refund" to whomever they want
and then ask the customer to check

Sanjeev

====================================
I'm sorry to hear that you are not able to find the
refund for the order #[protected].

I've checked the details and can confirm that the refund
has been successfully processed on May 12, 2017.

Here is the reference number of the refund: 61493330

I request you to please check your bank account statement
between the dates May 12, 2017 and you will be able to
locate the refund.

If you still don't see your refund, please contact your
bank customer service and dispute the transaction as
'refund not processed'. At that time, they will see
a pending refund and will follow the path back to our
payment processor to locate the refund.

If you have any further query, please let us know and we can
proceed further:
=========================================

I have following items on 02 march 17.
A) v guard stabiliser, item code[protected]
B) solar led emergency light, item code no.[protected]

The item at sl (B) was not at all received by me till date nor i have received my money back.
The item at sl (A) was received on 09 march but it was damaged. When i made complaint over phone i was told that the item will be replaced. But thereafter i have made several complaints over phone however, no body has picked up the defective item. The order was cancelled subsequently view non receipt of replacements. I have several complaints for both these items over phone. But the amount was not at all refunded despite completing 84 days.

I am a permanent customer of amazon and for me if you make such problem what will be the condition of a new customer. Hope you will not force me to file a case in consumer court. Please look into the matter and refund the amount immediately.

My customer id is [protected] and the address for delivery was "indian coast guard station mandapam ramnad - dist pin-623 518 '

Regards

I have ordered a product on Great Indian Festival. But 1 month passed away, I have neither received my product not refund of my online payment. Amazon are big cheaters. They took money from us, use it and then never refund it. Tried contacting customer care, but they said they have no solution to my problem. Please help

I have purchase Samsung Galaxy C7 Pro as on Dt- 17.05.2017 which has been received as on Dt-19.05.2017 after received the mobile i found display as well as front camera photos are seeing pinkish tone its looks like over saturated so i request for return and refund but amazon customer care told me that they will send technician to check mobile as on dt-21.05.2017 technician comes and checked what his checked exactly i don't know but he told there is no any problem and written report as there is no fault in handset after that i didnt get any update so i called up amazon at that time they told the report is ok so they couldn't do anything they told me to send pics but actual my problem is that only with my handset it shows pinkish so how can they come to know with pics i send they will see as per there desktop display which may be shown correct . so please help me to resolve that problem at earliest otherwise i have to file complaint in consumer forum . Thanks

I needed weighing scale for medical purpose thought it will help me but it is creating so much pain no one is coming to collec the product neither refund of same since more than 6 days.
Its a faulty peice.

After many follow ups still there is no solution on same i just get daily messgae saying ur order will get today picked up but no one is helping on same...
My money n product both are stucked badly

Need a solution on the same urgently. Pls help

Ordered on 11 may 2017 order#[protected]

I was planning to buy a gym set of rs.5199, so i topped up my amazon pay balance with 5199 but my payment failed;
Order id[protected], but money debuted from bank account.

I tried contacting customer care but they were unable to help as my account was locked.

Now i have received a mail from "[protected]@amazon.in" mentioning that my access to amazon account has been locked because my payment information was not confirmed. I was asked to fax my internet banking statement with my billing address to[protected].

I have already fax the required documents but no reply, don't know whether they actually received it or not.

Calling the customer care is of no help since they say they can't do anything because the team who blocked my account can't be contacted by customer care and i must send the fax only.

Also, the email ids "[protected]@amazon.in" and "[protected]@amazon.in" are giving delivery failure.

So now i am left with no means to use my own rs. 5, 199 since my account is locked and no way to contact the amazon team which blocked my account.

Kindly unblock my account or refund my amazon pay balance to respective bank account

Amazon india accepted my order but unable to deliver. On the delivery date, amazon is forcing me to cancel the order as they are out of stock. Is this a way to do business?? Now 4th day i haven't received product and product not yet dispatched. I called customer service everyday and they said, will get back to in 24 hr.. No response yet. If i search same product amazon now it available for delivery. By this they are cheating customers. Becarefully guys this online cheating scam by amazon #amazonunstaisfiedcustoner.