Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 19928
Resolved
1458
Unresolved
18470
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 742

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Narasimha Rao Vinjamuri
from Bengaluru, Karnataka
Report
Copy

Change of item, without asking me.

Address:560076,

"dear sir/ madam,
I have placed an order for tool center digital laser non-contact photo tachometer. And the order number is[protected]. Dated 4-4-2017. It clearly stated in your invoice, it is from tool center.
But you have dispatched pixic digital tachometer with non-contact laser dt2234c, why, you have altered my order? Is there any explanation? I want the reason immediately. Otherwise i am forced to think amazon...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikas manktala
from Delhi, Delhi
Report
Copy

Oppo a37 mobile with on-site warranty

Address:Firozpur, Punjab, 142044

Am Vilas manktala Maine 22 march ko Amazon seller see oppo ka a37 model 7100rs and on-site warranty 549rs ki buy ki his ki payment Maine online transfer kri or product delivery time 2 Apr ka Mila jab Maine 2apr ko customer care PE baat ki ke mera product muje abi tk nhi Mila to muje bola gya ke 1-2 din w8 kro but thodi see baad muje Amazon pay me paise refund kr diye Jo mere kisi kam ke nhi aab JB b mai call 'karta hu ke mera paise mere bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Nagram, Uttar Pradesh
Report
Copy

Fraud sale of redmi 4a

Address:Allahabad, Uttar Pradesh, 211016
Website:Amazon.in

I got a hit after 2 min of sale start and I added as a wish list user and from 12:05 to till 1:00 Pm, I hit approx more than 100 time on add to cart but order of Redmi 4a is failed, but in market this same product is available in black with more than 1000rs and without warranty, that means there is something wrong Amazon sets a jammer by which only specific user can booked this type of sale...Because you have a privacy policy that of one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
beastworkoutking channel
from Delhi, Delhi
Report
Copy

Someone changed my email id on amazon account

Address:New Delhi, Delhi, 110037
Website:www.amazon.in

My order id is[protected]
Hi someone changed my email id and all details on my amazon account .. Mera aaj refund ane wala tha par meri information leak ki gayi kisi cce ke side se

My old and genuine id on amazon
- [protected]@gmail.com

And new which is fake - 123menu.[protected]@gmail.com

Please help me i'll do F.I.R regarding this fraud case

Thanksbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dusmanta Padhan
from Bargarh, Odisha
Report
Copy

Prestige pass 500 watt sandwich maker

Address:560067
Website:Amazan.in

Offer id[protected] Ive applied for returnings of the product but they didnt camra hee to received it. Now I want my money back as I need it badly . So please collect the package and return my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rgpai
from Bengaluru, Karnataka
Report
Copy

Damaged mobile phone received - refused return

Address:560103
Website:amazon.in

Hello,

Order #[protected]
Product : oneplus 3t (Soft gold, 6gb ram + 64gb memory)

Purchased this product for approx rs 30k and from day one i have heating issues and hangs intermittently. Requested a return but amazon refused and asked me to work with vendor.. I consider this as an doa and want this to be returned for full refund.in the product page they have not mentioned any special return...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anshulkhurana25
from Kanpur, Uttar Pradesh
Report
Copy

Moto g5

Address:Karnal, Haryana, 132024
Website:Amazon.in

I had received moto g5 on 11/04/2017, but when i insert the battery in phone... The back panel is not fitting... The phone gets heated.. When i contact customer care..
. They confuse a lot... At last one representative said we would request a replacement service for u... I agreed... Than they said but the address where the phone has been delivered... It is not possible to pick up the phone from the same address... U itself have to arrange...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:400102
Website:www.amazon.in

First of all i would like to tell you, your customer service is pathetic.. They are not at all concern about customer. They are not customer centric.

I chat with chitra, vijay and many more people for my issue resolution but still it's pending.. I brought coolpad note 5 mobile from amazon.in for my cousin order #[protected] and from day one it's not working properly.. I raised complaint thrice for replacement but they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
piyushgajera
from Rajkot, Gujarat
Report
Copy

Product not delivered

Website:www.amazon.in

I have place an order for asus zenfone 3 ze552kl-1a031in (black) from amazon.co.in dated 5th april 2017.

Its being almost 7 day's my order has not been delivered to me. i have sent mutliple email and call on there support but no one respond to phone and call's.

Amazon.co.in order number order #[protected]

I have order cod for the order and still not heard anything from merchad. please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhimanna d
from Bengaluru, Karnataka
Report
Copy

Sandisk cruzer blade 32gb usb flash drive replacement

Address:Bangalore, Karnataka
Website:Amazon.in

I have purchased 2 nos sandisk cruzer blade 32 gb usb flash drive
Boo5fynt3g against order id[protected] and invoice no. Ka-blr[protected] dt.[protected]. Both are not working now. Please help in
Getting replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi Greetings.

I have order a Aqua Mist - 2.8 Inch Display Dual SIM Basic Keypad Mobile Phone amazon.in.

Payment detected two time please refer enclosed screen shots for your reference.

Kindly refund 1 deduction of RS. 1299/-.

Please do the needful.

Thanks & Regards,
Vijayanand...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
शुभेंदु शेखर शुक्ला
from Lucknow, Uttar Pradesh
Report
Copy

Complaint against Amazon.com

Address:Lucknow, Uttar Pradesh, 226016

Dear Sir,
Regards,

Sir, I ordered a Phone (Lenovo Vibe P1m Order ID[protected]) worth Rs. 7810/- trough Amazon.com on 19 November 2016 and the Amazon.com said that it will be delivered upto 30 November 2016. Sir, after expected delivery date when I contact to customer care of Amazon.com they said that it will arrive in 2-3 days because the order will be delivered by a third party seller IVISH ASSOCIATES,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arjun sharmq
from Delhi, Delhi
Report
Copy

Refund not received from amazon of 9495

Address:New Delhi, Delhi, 110019
Website:Www.amazon.in

Refund not received of my order they are telling me that we have refunded your amount on 28 marxh but today is 12 april and i didnt get it i called amazon and thwy are sayng to call my bank customer care but in bank customer care they are saying that if refund comes from amazon they credit my amount in your account and i called amazon they said to filed dispute charge and i filed it my token no is [protected]
And amazon give me reference...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sarwan5sep
from Mumbai, Maharashtra
Report
Copy

Mobile phone One plus T3

Address:400064
Website:amazone.in

I have placed an order on prim delivery for 1+3T phone from amazon.com on 6th April’17, which should be delivered on 10 April’17. At night 8:30 PM I called to know the status so agent told me that will get within an hour, again I waited for one hour for my product.

At 9:30 again I called and I got response from their agent and one senior that today is not possible to get deliver and asked me for my suitable delivery time,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:400097
Website:Amazon.in

I have received low quality product 'salwar suit'. And did complaint through email and amazon.in portal even through customer care number but amazon had not sent any guy for collecting parcel and giving refund. We have all the documents like payment bill... Etc

Please take back your parcel and refund my money immediately.

Kind regards,
Amzad
Email: info. [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gurpal Singh Wadhwa
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double payment for one Voltas AC to amazon vide order no- # 403-1911678-2166761

Address:560055
Website:amazon.in

Order placed online with amazon.in 1 Voltas AC 1.5 tons on 24-03-17 vide order no#[protected].
HDFC Bank has confirmed that two paymentsmade to amazon:
Date Auth code Amount
24/03/[protected]
25/03/[protected]

Amazon insisting only one payment received and to contact HDFC Bank ....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sainagaraj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding pickup executive

Address:600004
Website:amazon.in

Pickup Taken - With a 7 year kid and no adult supervision

Yesterday April 10, Before 8 to 11 am. Your pickup executive had came for pickup of the Media Box.

1. There is no adult supervision yesterday in that time

2. He had missed the hdmi cable, media box remote & carton box of that product.

3. As we had connected in that media box, our USB receiver for keyboard and mouse is also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DeepHyd
from Hyderabad, Telangana
Report
Copy

Mobile phone not as per specification

Address:Hyderabad, Andhra Pradesh, 500063

I had ordered a MI 4A phone through Amazon.in which was delivered on 10th April 2017. Unfortunately the product although it claims of 16GB of internal space has only 10.37 GB of internal space of which only around 7 GB space is available after pre loaded Apps. (Photo attached)

I have been asking for a return of exchange of the product which is not getting booked online from your website, Amazon Mobile APP or Smart check, nor...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.amazon.in

Order#[protected], Product:
2 of VLCC Pedicure and Manicure Kit FREE VLCC BODY LOTION WORTH RS 150

The order tracking said that- Package was handed to a receptionist on Sunday(09th Apr'17). i have given my office address for delivery and we do not have any security/receptionist working on a sunday. I have left a feedback with details, so i got a reply from amazon that the delivery will be done on Monday (10th...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K.Shinde
from Mumbai, Maharashtra
Report
Copy

Amazon - refund not received-

Address:New Delhi, Delhi, 411006
Website:Amazon.in

I had paid for Cannon Printer on 27th March the amount paid was Rs.2195, it was confirmed through mail that i will receive the product on 28th March as I had paid Rs.100/- extra for quick delivery but Amazon did not deliver the product on time, after calling Amazon their team told me due to some reason they were unable to deliver the product. on 2nd April I called again Amazon but at this time they cancelled my order and assured that I will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy