Amazon India Complaints & Reviews

Dear amazon, where is my money? I had initiated refund for my order no. Order#[protected] on 29th may and i still haven't got my refund.

I called up your customer care thrice to initate the refund and everytime they initiate it (Blatant lies) but i don't get the money.

Is it my problem as a customer that i ordered something and the product was never delivered and now amazon doesn't want to refund the money as well?

This experience is almost like harassment and enough for me not to shop with you again.

Hope you are happy! Jai jeff bezos

I received message of my package delivery and got the contact details of delivery person. I tried numerous times to connect with delivery agent but his mobile was switched off. Then i reached customer care for whereabouts of my package and said they gonna convey the details to courier team. I called twice to service agent and the first person said they gonna deliver it by eod @10:30pm and assured me a call from courier team. Waited for about 30 min for call from courier team. As i didn't received called back this time also with same response but now the eod was 8:30pm. How can there working hours change from person-person? How can they give a number that doesn't switch on all the time? How can they assure one-day-delivery when they are doing it on the eod of second day? They gave a good message with the first order of my prime membership.

Hi all
Just now i spoken with amazon cm care executive and he promised we will solve the issue. And he offered redmi not4 at 1299 % rupees only. He taken my account card details also and now he deducted 3000 % rupees, again again they are cheating the cm this is the worst and wrong amazon, and now im going to consumer forum and raising the complaint againest the amazon.

Hi all
Just now i spoken with amazon cm care executive and he promised we will solve the issue. And he offered redmi not4 at 1299 % rupees only. He taken my account card details also and now he deducted 3000 % rupees, again again they are cheating the cm this is the worst and wrong amazon, and now im going to consumer forum and raising the complaint againest the amazon.

Hello... Yesterday you withdrawed cash from my mobile number : [protected] to play quiz champ game. But not yet information from you. Why didnt information me. Then you didnt ask me my address. How will you send that won mobile? So please accept my request & send that mobile in my address.

Mary helen joy,
Jv - mart,
Kochupally,
Pulluvila. P. O,
Trivandrum - 695526
Kerala, india

Hi all dear team.
This is totally wrost and wrong thing what your going to doing its totally misguiding to the cm, and every time i'm doing shopping in online in amazon web site only and we expected so many thing in amazon. Today also i expected so much but you peoples are misusing to the cm, and what you peoples are thinking cm are stupids are un educated fallows. Its absolutely wrong and miss guiding.in flipkart redmi note 4 price 12999%, and in your facebook app is showing 90% discount and its 1299%, i just closed my eyes and i booked order got confirmed. Not only me my all friends total 4 members we booked, now i'm going put this information in all consumer feed back website., and i have this order screen shots also. I will submit this all. U can call my number at any clarifications [protected] sudhakar.

I have purchase one mobile online from Amazon site having order number number ID[protected] on 4th Jan'17.
But 2-3 months uses it was malfunctioning in key board(touch-screen).
The batery condition also not good as signal coming during charging.
I am unable to service in my location and obviously i am unable to go to long distance for servincing.
I have a request, Amazon should sale as well as deliver quality product to the customer like me who are working in private concern.

As it has warranty period of one year, I want replace the set.

My name is pankaj vasave my register no [protected] my email address [protected]@gmail.com my account has locked from 15 days i dont know whts the problem i have contact costomer care but they dont help me i have to do next order i have some money in my amazon wallet please try to unlocked my accoun. My emi date is so closed i have to pay that emi i dint get my moblie
Also please help me please unlocked my amazon account

Order#[protected]
Order#[protected]
I bought one product of brand 'zero' from amazon.in, i received half of the order, I was told to return the product myself, no reverse pick up. Then again i ordered same product, this time i received small size, again they told me to send it back, no reverse pick up. I faced problem both the times and it was seller's mistake, not mine. My issue with amazon is if a seller is doing mistakes again and again, then amazon must ease out the things for customers, they should either tell seller to complete the order, or arrange for reverse pick up, otherwise what is the use of buying from amazon, just taking action against seller is not sufficient, customer is not benefited from this aanyway. We make online purchase for hassle free services, but they taking advantage of it, once product is sold, then there are so many conditions for returns. Please look into the matter.
manisha

I contacted amazon for five times (Two live chat, two phone calls and one on website) for the return of my product but not yet it picked up from my house.in my amazon acount they are showing pickup date but not yet initiated.
Everytime when i contacted them they were guaranting that the product would be picked up because its amazon one of the largest company.

I have bought a charger about an year back. Now the data cable is not working. So i approached sony service centre and they denied replacing it by saying that it is not our authorised online partner."no service policy". Amazon is asking for the denial letter from service centre. It is not my duty to do all this stuff. It is amazon's responsibility to replace or refund my charger.

I've initiated a return of globalite combo of 3 casual shoes size uk 12 of rs. 749 on 15th may 2017 through amazon and shipment was picked up by bludart courier on 20th may 2017 and was returned to the seller on 24th may 2017 according to the courier, but still the refund has not recieved.

I ordered a book on june 2 and amazon given a issue date on 6 june but till now it was not delivered what the hell it soo late and agents are not responding atleast to a call this says how they respect their customers. It was not delivered on time and not yet get any information about my order. If not iam requesting please say on which date the book will be delivered

I purchased a speaker yesterday thats the 06 june and they said we will receive it today if i order in the next 8hours. But now they are saying it will take 5days. This is the 3 time it has hapoened with me and amazon is not doing anything.
Also to add to it i had ordered mamy poko pants diapers for my child by the end of may i got a msg stating it will b delivered on 2nd june later i got a msg stating it will b delivered on 5th of june and today is the 7th of june and i still havent received it nor did i got any msg.
When we call the customer service number and speak to someone there at amazon they have no clue about the errors on the website they behave as if its the first time someone has called them about the same. Really bad service, amazon was such good company but now they are behaving like a local grocery store

To whomsoever it may concern,
This is to bring to your notice that we have been following up with amazon customer care to provide invoice for the phone purchased through amazon (One plus 3), umpteen number of mails and calls have have been exchanged but the net result is zero.. We still haven't received a simple invoice requested.. Amazon does provide a good lip service but the actual delivery is poor. I have a problem with my phone and i am unable to repair it, which is within warranty because of this, unless an lnvoice with imei number is not produced my phone would not be accepted for repair, if in a day i don't get my invoice, we shall take up the matter with consumer forum. Kindly treat this as most urgent.

I was ordered a product on 14may 2017, order id_[protected], but the product did not delivered to my shipping addres till now. I have communicate so many times for my product to the Amazon customer service but every time they told within 24 hours my product will deliverd to my shipping addres but ultimately no result only harassment.

same on Amazon...

Hello there,

This is serious issue with Amazon delivery, from last months I have order few product but it never deliver to me, every time came up with different issues. This time I have not contacted but status says customer refuse to take the product which is totally wrong. One product that is Aluminum cooker that I order 4 times and more than one months over but not yet deliver and total 10 times I call customer care for same product but they are not helping me to get it deliver. My question is if you people are failed to deliver the product than let me know I will give up to order from amazon. I don’t have enough time to follow-up every day. This is very irritated. Earlier third party courier is good, but now a days amazon transporting service is worst they never contacted and give the update customer not available/customer refuse to take product. I need immediate resolution for this.

Because of this issue I have created another account and place another product that that is also same issue. Please take a strong action against to local courier or just let me know, I will take refund and don’t want to continue with amazon. Order id[protected]

For your reference kindly find below order id

Order #[protected]Pending from last one month. )

Order #[protected]seller not contacted and updated as customer refuse to take the product.)

Respected sir/ madam,

In regards to my order no. #[protected] at amazon.in

I ordered this order on 18th apr'17 & it delivered to me on 22nd apr'17.
However, i raised the complaint to amazon.in on 04th june 17 that the headset is not working now right ear got stopped and & they assured me that it will be solved by their side but i didnt got resolution they asked me to wait 48 hours which was wrong commitement by them.
Next i have called today 06th june 17 for the status of my complaint they said you need to visit service center i said that earlier its was told that it will get picked up by your side which was wrong commitement and they are least bothered about customer service they just arguing with me instead of providing solution to me now i am in a situation i cant do anything.
I need my replacement and i dont want to visit the service center.

Please check and do the needful

I was thinking that amazon is the best shopping site where we can rely on customer satisfaction. But it came out to be the worst shopping experience for me again.

So here i request you to please look into the matter & help me to get my order soon..

Regards,
Nizam malik

Have tried to return two of my products.
Jbl extreme and ue roll.
Now i am a working man and i am mostly busy till 1700 so bith the times i requested to schedule the pickup after 1700.
But to my surprise it took me hundreds of calls an inumerous mails to return the last product. That too after missing my bus to airport and then taking a taxi to the airport thereby suffering monetary as well as loss of time.
This time the same situation is happening. The pickup guy is simply refusing to come after 1700.
I have wasted so much of time and effort writing to everyone in amazon that i dont know now what to do.

I placed an ordered 4 prosducts on 28/05/17. Order is confirmed by amazon.in. I waited for 2 days to ship. Once i called amazon customer he said u will get shipping details by 24 hours i waited, n i did't get shipping details after a day also. Like this i called for 3 times the said same thing for 3 days. When i check my order in amazon then deleted my ordered details in my account.
Like this from last 2 years i am facing different problems with my order in amazon.in..