Amazon India Complaints & Reviews

I took this item 3 months ago but suddenly it was behaving differently that is while it was playing music it was strucking the music and only when the playing screen was appearing it was strucking please say me a solution for this problem and another thing is when i am trying to reach your customer care that was not answering pleaase respond.
i hope i can hear a solution from you.
thank you

May 29 at 2:49 pm
Amazon.in
Your orders | your account | amazon.in
Order confirmation
Order #[protected]
Hello farren kang,

Thank you for your order. We’ll send a confirmation when your order ships.

Arriving:
Tuesday, june 6 -
Monday, june 12

Your shipping speed:
Free delivery on eligible orders
Your orders

Your order will be sent to:
Farren kang
Block 20 #18-125
Queens close
Singapore 140020, singapore 140020
India

I have buy a new phone Lenovo Phablet 770M Before 11 days ago and it create big hang and atleast it 6-7 hour hang condition and I face big problem this running handset and pls I request you that my handset is return

I have two bills on my may citibank credit card. The may 10th charge to amzn. Con/bill wa was for $40.78. The may 15th charge to amzn.com/bill wa was for $42.79. I do not recognize either of these charges. Can you please help me identify these charges so that i can determine if they're legitimate? Thank you.

Jim owen
Phone:[protected]
E-mail: [protected]@gmail.com

I am frequent customer of amazon but it's sad to say u will stop purchasing anymore from amazon and won't recommend anyone to make a purchase from amazon ever. This people just show you the offers but when it comes to return or replacement of a product they completely deny it. I had ordered a power bank of syska from amazon.1st thing it was recieved in used condition. There is dust and thumb marks on the product. So i request for return/replacement. While rasing the request i was told person will come to pick up the product. But next day i recieved a call from amazon that they don't have pick up service available in surat (Gujarat) i mean common it's one of the metro city of gujarat.. Other companies take replacement from my house (It happened once few days back) so what does a working guy has to do? Who can't leave from office to send them back courier??
This is the most pathetic service recievd from amazon and i will make my complains in consumer court now

I ordered a set of hanging flower pots and i did the payment using debit card in the month of september2016. But still i didn't receive the product nor i received the money back. I've contacted amazon in the month of jan they told me i will get it soon but there is no action. Please help me to get my money back.

Pf order number:#[protected]

Order number[protected], was placed me on amazon.In on 30 may 2017 for quick heal total security 3 pc/1year and paid rs 2100, through my credit card for the same. The said order was received 2, june 2017 in card board box. But to out surprise when i came to office and opened the packet the original seal of software was found tempered. Also could not find the security key in the packet to upload the software. Delivery person didn't allow to open the cardboard before accepting it. When i contacted amazon.In they requested me to upload the images of the product received and refused to help and advised to contact the seller or the manufacturer itself. But this is really unfair that amazon accepts payment but in case of problem buyer is asked to contact the original seller or producer. I've have purchases the product from amazon so would like the to provide me the solution. This is very harassing. Amazon.In should either privide me the replacement or the refund for the same.

I bought a mobile phone and some beauty products. My total products price are 3929. I am not in home. My servant take this products. Agent take 4500 rupees. This agent no is [protected]. It no. Has amazon massages.3hours after i call this agent but that day to today his no. Is switched off. I do not believe this. Plzz return my rupees.. Plzz reply honestly.

I have Ordered a Redmi Mi 4 Mobile Phone with 3 GB of Ram and 32 GB of ROM but it will delivered me to 2 GB of Ram and 16 GB of ROM. amazon delivered a wrong product. and courrirer boy is also involved in this because my ordere deliverey date is 31-may-2017 but it will delivered me to 02-jun-2017.

Very worst service by Amazon. After returning the defective power bank. They failed to return my money. Several times I called their customers care executives. They dragging the process only, instead of returning my money. On 25 may 2017 my returned parcel received by amazon. Till now does not returned my money back to me. More than 30 days i am totally cheated.

I ordered Sandisk cruzer blade 32 GB USB flash drive on 25.05.2017. Today (02.06.2017) it is delivered by case on delivery boy. I paid Rs.640.00 After opening the box it is empty. I request you do the needful and return or refund my amount at an early at your end…..my mob. [protected].

This is to inform you that a package from your order, with tracking ID[protected], shipped via ATS, could not be delivered as no one was available to receive it.

The package will be returned to us within 5 business days after two unsuccessful delivery attempts.

Every time when i pay for these have a problem . No one has contacted me and you say no one to receive .

po no #[protected]

Myself aman shroff from sitamarhi.
I hv bought a 4g mobile moto g plus from amazon..
I m so upset with ur service. U hv gvn a defective mobile to me..
It costs rs.13999.
It is a huge amount.
I hv done a complain but no one is dere to listen my prblem..
Ur service is too poorest.. U know...
I m requesting pl refund my money back or gv me a new mobile.

U hv gvn defective mobile to me..
Its a fraud item... U r making us fraud...
Sir its my request to gv me a new mobile.. Or refund my money back

Sir amazon is saying they refunded my money to bank on 25 may 2017 but till now they did not credited it to my credit card account amazon gave me tranction id also but bank coustomer care staff refuse to identify my amount through that trancaction kindly help i am attaching amazon e mail kindly take stick action against amazon so that they should not behave like that in future

I have ordered a cliffton t shirt courier: amazon transportation services, tracking #: [protected]. But till date i hvnt received the items though i made the payment through debit card. Though in status it has been stated as delivered i feel very much shocked how a company like amazon after making all payment can making the order so much delayed. I want immediate remedy for this matter

Fraud company, shame on you amazon, i have order a thermal printer from amazon but the product is not working from the day when it's arrived. I have given lots of complain in amazon toll free number but they just reschedule from one day to another of returning there product by not sending their delivery boy to pick up their product, it been 12 to 15 day i try my best to make their call centre team to understand my problem and return this delivery, but there irresponsible and unprofessional behaviour show how amazon works. They sell duplicate product on their site and when customer urge to return this product they just reschedule it...

Worst possible service ever got from any online shopping site.. I have called in amazon tollfree number mr. Shaad, pune region have misbehaved with me and told me to go bluedrat courier and give return your product there, as i have gone to there office to return my product by they rejected me that they don't take return as there different office do that, then again have to travel to return my product to different office, but the office staff was not there.. I have called again in the tollfree number but and talk to your reprentatives mr. Shabaaz but no help from there.. I have to travel to return the product approx 20km.. Exhausted and very disappointed with the service which i have got from amazon, will remember in my lifetime... Thankyou amazon... (Order #[protected] for zjiang zj-5890 usb thermal receipt printer (Black) phone number - +91 [protected]

Fraud company..I have order a printer from amazon but the product is not working from the day when it's arrived. I have given lots of complain in amazon toll free number but they just reschedule from one day to another of returning there product by not sending their delivery boy to pick up their product, it been 12 to 15 day.I try my best to make their call centre team to understand my problem and return this delivery, but there irresponsible and unprofessional behaviour show how amazon works. They sell duplicate product on their site and when customer urge to return this product they just reschedule it

I ordered two dress materials from Amazon site online. Payment made online of rs 1800 and rs 1499. Not a single order delivered. I contacted Amazon for refund.
First they refused and said both orders delivered. But on frequent contact they refunded me rs 1800 of one order. And now they dont want to refund remaining rs 1499. Saying again that order delivered.
I want to complain about this and want my maney back. Please help.

This is regarding the order #[protected]. I ordered panasonic 101.6 cm (40 inches) th-40d200dx full hd led tv from amazon. The product delivered was damaged. I placed return request several times but the pick up is still not done. They are not even replying now. I am suffering from monetary loss as well as my time in mailing them and calling them is getting wasted. I am attaching few emails from their customer care regarding pick up and also report from panasonic department that the panel of the tv was broken.

Please solve the issue asap.

Amazon india — replacement of broken product

1 review
Ni niharika lal on jun 2, 2017
Mark as resolved

Since long i am contacting seller customer care but i am not getting any solution from him. I have purchase nilkamal storage cabinat from amazon. I found damaged product. I want to replace the same to amazon. Order id of the product is[protected]. Seller is asking me to courier the product. It is very heavy. Already my rupees are stucked with amazon. And they are asking me to stuck further more rupees by sending the goods through courier. I m leaving this site. I m going to use that broken product at last i want to say only one thing that i hate amazon it was really a very bad experience for me