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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 754

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K
karansingh9830
from Bhopal, Madhya Pradesh
Apr 21, 2017
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Address: Bangalore, Karnataka, 482001
Website: www.amazon.in

I am Karan Singh from Jabalpur. I recently ordered a product from amazon on 13th April, 2017 and on the day it was out for delivery the status changed to "returning to seller" without my knowledge. the reason was shown that the product was rejected on delivery even though the delivery person never even came to my house. The delivery person never even contacted me. Every time I am provided with a contact number of the delivery person via SMS except this time there was no mention of it. On contacting the customer support I was told that the package was defective and for that reason the package was being returned without my knowledge. This raises the question that how do they know the product was defective? No one knows what's inside the box until it has been delivered, so how did they find out it was defective?

I have already waited a long time for it and don't want to wait for another 6-7 days. Since it's currently in my city I want it to be delivered. There's is no problem if they were unable to deliver it on the given date, but at least the customer should be updated with the reasons why there was a problem.

Order no:[protected]
Date of purchase: 13th April, 2017
Was to be delivered on: 20th April, 2017

Than you! I hope my issue will be resolved.
Amazon India customer support has been notified about the posted complaint.
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    I
    Imphal Gsnjk
    Apr 20, 2017
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    Address: 560055
    Website: www.amazon.in

    I have order some dc shoes and adidas slipper on 31st march, 2017 with order no.[protected] &[protected] respectively on one shipment which shiped through india speed post with tracking no .AW[protected]IN . The order had been delevered on 19th april, 2017 . Unfortunately order get delevered with empty without any shoes or slipper only covered with some magazine .. so plz refund back my money soon ...
    +3 photos
    Amazon India customer support has been notified about the posted complaint.
    Apr 30, 2017
    Updated by Imphal Gsnjk
    Still now amazon did't give any respond to me and didn't refund money so everybody don't buy anything from amazon they are thieve .
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      M
      MURALIDARAN.R
      Apr 21, 2017
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      Address: Vellore, Tamil Nadu, 635802
      Website: amazon.in

      I havepurchased a v -guard voltage stabiliser for led tv by cash purchase through amazon and when i opened the pack i found broken pieces of stabiliser and on noticing this i immediately closed and returned v guard stabiser to amazon .The amount for the return item was not yet credited. No response even after repeated email. please look into the matter.
      Amazon India customer support has been notified about the posted complaint.
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        R
        raja@1982
        from Morena, Madhya Pradesh
        Apr 20, 2017
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        Address: 492001
        Website: www.consumercomplaints

        My name is raja and I had ordered placed on[protected] quantity 1 piece gemstone tester in amazon online shoping order no[protected] in cash on delivery and expecting arriving time of delivery product is[protected] i have take screen shot of my status also and attached photo And when i check tracking status showing delivered but i haven't got my shipment still now due to this i am mentaly harras .
        +1 photos
        Amazon India customer support has been notified about the posted complaint.
        Heating problems during charging and operating...And draining of battery rapidly. And after contacting several times with Customer care they are not ready to take it back. Date of delivery-13/04/2017 at 09:48 am. Date of placing the order - 11/04/2017.
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          K
          KIRUBA KS
          from Palghat, Kerala
          Apr 20, 2017
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          Address: Tirupur, Tamil Nadu, 641603
          Website: amazon.in

          I ordered a mobile-case but it doesn't suit my mobile and i returned that before one month but still now my amount is not refunded and i tried one month. DATE:29/3/2017
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            N
            ncsqe
            from Chennai, Tamil Nadu
            Apr 20, 2017
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            Address: Chennai, Tamil Nadu, 600080
            Website: [email protected]

            Sir,
            i bought this camera from amazon on 9th july 2016
            my Order#[protected], from last 2 weeks the camera not working
            iam checking with adaptor its works fine, reply me where can send for service
            thankyou[protected]
            n.chandrasekaran

            after this message so far no response they said we will talk to seller wait for a week, now adays no response thats why i sent this complaint to all
            regards
            +1 photos
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              U
              utpalb
              from Mumbai, Maharashtra
              Apr 20, 2017
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              Address: 400095
              Website: www.amazon.in

              I have ordered for one purple color yoga mat at rs. 440.00 (6 mm thickness & 6 feet length) i have recd. The material on 18.4.17
              After opening, i found it was 4 mm thickness & 5.5 feet length (Iam more than 5.5 feet height)
              I can not understand, is there no skilled person, who can check the item, before it dispatch the customer;s end?
              So, i request my friends, pl. Try to purchase the items on open market, where you can check it on the spot.
              Amazon people are very careless
              It is also happened before, where i have ordered one chopping board, they sent me wrong size items.
              Thanx
              Amazon India customer support has been notified about the posted complaint.
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                S
                Sneha Ish Gupta
                from Nagpur, Maharashtra
                Apr 20, 2017
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                Address: Nagpur, Maharashtra, 440012
                Website: www.amazon.in

                Order ID[protected]:
                1 of Pololu 3Pi [ASIN: B003XGJ3XS], without return of the item the refund was issued to the buyer, the buyer than did not return the item.
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                  H
                  Hari gopal yadav
                  from Hyderabad, Telangana
                  Apr 20, 2017
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                  Address: 502336
                  Website: amazon.in

                  Dear sir,

                  This is bring to you kind information, I purchased a coolpad mobile device order no.[protected] on 26/11/2016 from your amazon online shopping. Since last one month onwards i am facing call disconnecting while speaking.

                  Hereby request you please rectify the above said problem as soon as possible and avoid inconvenient.

                  Thanking you
                  Harigopal
                  [protected]
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    soumyabhas
                    from Chennai, Tamil Nadu
                    Apr 20, 2017
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                    Address: 560098
                    Website: AMAZON.IN

                    Sir,

                    Amazon refund of rs.1389 is not credited into my account, though amazon says they have completed the refund on[protected].

                    Account no:[protected]
                    Refund reference:nft[protected]
                    Authorization code for sale transaction:980883

                    I request you to check all the details and arrange for refund to my a/c.
                    Thank you for your prompt attention to this matter.
                    Amazon India customer support has been notified about the posted complaint.
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                      R
                      Rajat Saggi
                      from Gurgaon, Haryana
                      Apr 20, 2017
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                      Address: New Delhi, Delhi, 110018
                      Website: Amazon.in

                      Hii
                      I bought a shoe from u uk 10 around 3 month back but I opened the black shoe pair a week ago but I feel that I didn't get the one side pair is not accurate even I used that but it's so tight in my one leg I wear it thrice but it's tight even I m using the same size which I bought earlier from converse store so plz do the needful its just nothing on my use I want to replace this I m a regular user of Amazon products this is the first time happen with me plz do something
                      Rajat Saggi
                      [protected]@yahoo.in
                      [protected]
                      Amazon India customer support has been notified about the posted complaint.
                      Apr 20, 2017
                      Updated by Rajat Saggi
                      Hii
                      I received a fake call from ur side and I even tell about ur executive that the guy is fake but really surprised u people were not taking any action about these fake call so now come to the point i complaint u about my converse shoes which I bought it on 9th Jan 2017
                      But I opened this pair 10 days before and I feel that the one side pair is not right I got swelled after using this I shoot up a review last night and then this Mrng I called up Amazon c.care she told me that we could not return this bcoz of the return policy is expire
                      I always put a extra pair of this black canvas bcoz I used this on my official uses so after using thrice I feel it's not comfortable so that's why I called up u for the refund I m a regular customer of Amazon I really disappoint this time with ur services
                      I think next time I m not gonna buy anything from Amazon in future

                      Urs truly customer
                      Rajat Saggi
                      [protected]@yahoo.in
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                        H
                        Harwinder pal singh
                        from Katra, Jammu and Kashmir
                        Apr 19, 2017
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                        Address: 144008
                        Website: www.amazondeliver.in

                        Deepak kumar hr amazon has done fraud with me. He has taken 12000rs from me for delvery boy job in amazon. He took money from me in jitendra tiwari account. After taking money from me deepak kumar switched off his phpne. And amazon company toll free number is also not working... Deepak kumar hr amazon has done fraud with me.. Amazon company is a big fraud. Never deal with this company. Deepak kumar number is [protected].. Pl help me to find this person.. With warm regards, harwinder pal singh.[protected]
                        Amazon India customer support has been notified about the posted complaint.
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                          vipul16
                          from Indore, Madhya Pradesh
                          Apr 19, 2017
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                          Address: Bangalore, Karnataka, 734014
                          Website: www.amazon.in

                          #AmazonIndia #Cheating
                          Check out screenshots below for how Amazon India is out cheating customers.
                          30/- randomly inserted in a few shipping charges. No explanation or reason. No wonder they don't show shipping charges on any screen during the checkout.
                          Wonder how many people Amazon India has managed to cheat this way, since no one pays much attention to the shipping charge.
                          And the customer care says, take screenshot, mail it to somewhere, show proof of payment and then we will refund 30/-
                          No one will go through all this trouble for just 30/-.
                          Wonder how many people #AmazonIndianCheating
                          +1 photos
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            Rickdamme
                            from Dehra Dun, Uttarakhand
                            Apr 19, 2017
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                            Address: Aligarh, Uttar Pradesh, 202002
                            Website: Amazon india

                            Hi there,

                            I have received 2 subject fans day before yesterday. They had been received in a single carton box. When i opened the box i found 2 boxes inside containing one fan each. But one of the boxes does not have any accedsories like rod, hooks, nut bolts, rubber block, batteries, remote control set etc.
                            Complain against atomberg customer service. Instead of complaining several times regarding noise and operation issue in its ceiling fan, none technician was sent . And the last technician who serviced my fan has broken/tilted the blade using hammer upon it.(didn't resolve and issue) and has closed the ticket I'd.. i have been calling atomberg customer care n numbers of times but they seems to not being bothered. I found myself being harrased buying products from atomberg.
                            It's after sales service is as bad as hell.
                            [protected] ticket id

                            Never buy from atomberg.
                            Better to donate money to the Poor rather than buying Atomberg Product.
                            Company's process of selling is like mischievous. I got my delivery 4 days after the promised date that too in open condition which I refused to accept and the Delhivery person took it back with an OTP for return confirmation. Since past 10 days I've been chasing company but those creeps don't bother to answer or even listen.
                            My order done with advance payment and they are neither sending a new fan nor refunding my money.

                            Gorilla fan from atomberg - Comment #4011674 - Image #0
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                              J
                              JAIKRISHNA SHARMA
                              from Murwara, Madhya Pradesh
                              Apr 19, 2017
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                              Address: Hoshangabad, Madhya Pradesh, 461111
                              Website: www.Amazon.in

                              I have purchased the mobile online to Amazon E- Commerce's company.This mobile shows that this is a volte phone but when I calling 4g HD video calling there is no option for these.due to this I want return this product, but they are not accepting it. They are saying u can use third party video calling. Finally I want return this mobile.
                              +1 photos
                              Apr 19, 2017
                              Updated by JAIKRISHNA SHARMA
                              I have purchased coolpad mega 3 mobile which shows that it is volte mobile .but it is not capable for 4g HD video calling.
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                                V
                                vikas manktala
                                from Delhi, Delhi
                                Apr 19, 2017
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                                Address: Firozpur, Punjab, 142044
                                Website: Www.amazon.com

                                Am Vikas manktala Maine 22 march ko Amazon seller see oppo ka a37 model 7100rs and on-site warranty 549rs ki buy ki his ki payment Maine online transfer kri or product delivery time 2 Apr ka Mila jab Maine 2apr ko customer care PE baat ki ke mera product muje abi tk nhi Mila to muje bola gya ke 1-2 din w8 kro but thodi see baad muje Amazon pay me paise refund kr diye Jo mere kisi kam ke nhi aab JB b mai call 'karta hu ke mera paise mere bank account me do muje then ye hi bolts 2 din tk as jayega know bolte 7 days tk jayega 22mar see muje kharab kr the hai mai chahta hu ke muje mera order Jo Maine place kiya go muje dena chahiye nhi to mera paisa mere bank account me aana chahiye with interest and Amazon ko panilty lagni chahiye Jo ye log customer ko kharab na kr sake aage se meri sabi se request hai Amazon pe discount ke lalch me na fase my no is [protected] please muje mera product dial De ya with panilty mera paisa mere bank account me transfer krva do
                                Amazon India customer support has been notified about the posted complaint.
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                                  Y
                                  Yachita rajwadwala
                                  from Bhanpuri, Chhattisgarh
                                  Apr 19, 2017
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                                  Address: Navsari, Gujarat, 396445
                                  Website: Amazon.in

                                  I had given order for designer choli and blows...which is fully embroidery work on net material...but when it actually delivers at my home There is lots of difference in design and work as well as there is no net material which is shown in picture...which is shown on website and actually comes at home...please stop making people fool...so I request to all please check ur order and be aware...
                                  Amazon India customer support has been notified about the posted complaint.
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                                    A
                                    armuibry
                                    from Luckeesarai, Bihar
                                    Apr 19, 2017
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                                    Resolved

                                    Address: 800006
                                    Website: Amazon. in

                                    I have requested for refund but the refund is not process the order no of the item is[protected] And amount is 285. The costomer exucative not solving my issues and golm its you problem we have no resposibility of this. Amazon representative told me that we can no do anything for this refund we alredy refunded your amount but it not reflected in my acount they told me that your refund is initiated on 10 of april but still i have not received it.
                                    Apr 19, 2017
                                    Complaint marked as Resolved 
                                    My complaint is solved amazon takes too much tym to solve my issue and also bank.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Apr 19, 2017
                                    Updated by armuibry
                                    I am also providing my bank acount detailed Statment.
                                    I had cancelled the order that I placed on Amazon and awaiting a refund of 27399. They had initiated it on 10th April, however i have still not received. They gave me a reference number to raise a query with the bank and they informed that the reference number is invalid and asked me to provide a ARN number that is 23 digit. The Amazon failed to provide that number and asking me to charge dispute however the bank refuses stating the charge dispute is done only for a failed transaction and not when a refund is expected.
                                    I have been pushed back on both sides who give opposite answers. I tried to conference both bank and the amazon however the amazon representative disconnected.
                                    Citibank told me the only option is to place a police complaint with the merchant and amazon refuses to provide merchant details too.
                                    I really dont know what to do.. last thing i want to do is goto a police station with a month old baby.
                                    I need the money due to a personal emergency and I have been pushed off
                                    Prathamesh Rasam's reply, Oct 16, 2017
                                    Hi preetam, would you tell me does amount credited to your account.
                                    same thing happen with me.. please suggest the same.
                                    Hello,

                                    I too am facing exactly the same issue since a month. But not able to get help.Please let me know how to go ahead

                                    Regards
                                    [protected]@gmail.com
                                    My refund is not found
                                    Mere product ka order no.h[protected],[protected]

                                    Refund is not credited in my account - Comment #3266638 - Image #0
                                    Refund is not credited in my account - Comment #3266638 - Image #1
                                    I order 3 products thru Amazon Order #[protected],[protected], #[protected]-4344362 on 19.06.2019. The amount of rupees 774, debited from my Account but by order is cancelled automatically. Till now I didn't received my amount. Please do the needful.

                                    regards,
                                    Uma
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                                      R
                                      rpbg0012654
                                      Apr 19, 2017
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                                      Address: 307029

                                      Sir i have ordered in amazon and that Oder has been cancelled i paid payment 730 rupees but didn't get refund amount so i request to u immediately my payment refund in in bank account..
                                      Thank you

                                      TR. No. and date
                                      16-Apr[protected]Apr-2017) TO TRANSFER
                                      INB AMAZON U9lIuoR8D0gnzIseGoXnVvboAIGABDNHIG6 730.50
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                                        J
                                        Jayant Dabholkar
                                        from Surat, Gujarat
                                        Apr 19, 2017
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                                        Address: Mumbai City, Maharashtra, 400067
                                        Website: Amazon

                                        I had bought moto g plus from amazon on 13th august 2016 order id is[protected]. This mobile started malfunctioning since last 1 month and i handed over the same to cellular world (Motorola authorized service center) at moksha plaza borivali west mumbai on 8th april 2017. They informed me after 8 days that they do not have motorola spare parts so cannot repair. I went to one more authorized service center and they also informed me the same thing. I have paid for jio connection and not able to use since my only 4g mobile bought from my trusted site is not working and there is no one provide after sales service even though it is on warranty period. I am loosing on mobile charges and need your immediate help.
                                        Amazon India customer support has been notified about the posted complaint.
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