Amazon India Complaints & Reviews

Worst and poor amazon...biggest mistake of my life was keeping trust in you guys and that too even again and again.Though I am your so called PRIME member, I still not got any single benefit from you guys.And your so called CUSTOMER ORIENTED SUPPORT is world's top most foolest and cheater supports who always cheat the customers. I am wishing very very bad luck for you guys. I am praying that all your customers will get deflect from you and your shares soon get down permanently and at the end your AMAZON DUKAN's shutter should get completely closed. Thank you for cheating me everytime.

I had ordered sunshine rocking chair and baby bouncer with soothing vibration and music on 11april '17. It was communicated the product will be delivered by 17th or 18th of april 2017, but till now no one attended to deliver it and also no update is there. Now when i am trying to check the track details it is showing product is returned back to the seller. What is the matter? Is this a joke? I already paid for the product to get it on time.in turn i have to face these sorts of issues. Please update and make the delivery soon as i will be out of station within very few days.

Please change my kaspersky internet security antivirus.. I have purchased in 11 february 17.. But still it is not working. Date was expired. Expired antivirus as given by you. I have completed to kaspersky. They have not responded to this. So i think it's fake product... I will claim through consumer court. If you are not supporting to this... My email... [protected]@gmail.com... My phone number...[protected]... Chandrasekhar

Cheats Amazon India say they have initiated a refund for the cancelled order and i have to contact bank for amount to reflect. Bank people say they cannot find any transaction on given date. Now who should i go and ask for my refund, if such pathetic customer service is offered. For every refund i have to go and contact there customer executives only then the refund starts happening, we pay and then have to suffer for get back my money. #boycottamazon #notoamazon #cheatsamazon AmazonIndia

My name is avijit bhowmick and i had made an order #[protected] on 11/04/2017 and they were suppose to deliver the product on 17/04/2017. The delivery department didn't even tried to deliver the product to me and they cancelled the order on the basis of refused at the time of delivery. This is a complete harassment. I will not be using this website anymore.

Hi,

I would like to know related to one fake transaction which we have identified in our book of records for last fy where in it was specified as
Dated : 03/01/17
Transaction ref: hhdf[protected]/billdkamazonsellerse

We have not purchased any material from amazon of such value and would like to know the detials of the transaction.

Can you able help me what is this transaction is all about, what was purchased, whom it was delivered and others.

Dear team,

My first experience with amazon is going to be my last experience with them. I had ordered one coolpad note 5 and i returned the product as it was faulty. They delayed the pick up of the product and now delaying the payment. It is pathetic to note that company of such caliber is making their customer to beg for the refund. It is interesting to note that their ecr team provides you with one reference no. Whereas billing team provides you with a different reference no. I had made atleast 15-20 calls and mailed them atleast 25-30 times but no resolution.

I have returned one shirts worth Rs 595 and also opted for return of one belt Rs300 approx and one kurti worth Rs312 its refund amount is yet to be credited in my bank account details that was sent to amazon.in via mail in the year 2016. Amazon have all the details but disappointed with this refund service, they are showing refund done but i have not got any till date .

Despite giving many calls and sending email with bank account, I didnt get that money back . The seller asked for details each details was given to them

I have ordered for a yellow camisole ordered on 9th april. Received a different colored product.. Requested for return. No further initiative was taken from Amazon side. According to their rules I had a scheduled a date and time for the pickup. Nothing was informed from their site.

I bought 2 i kall mobile (Order no:[protected] from amazon. I lodged the return application against mentioned product. As they were not working properly. Amazon accepted my request and promised to pickup the product the on 16 april 2017 between 2 pm to 5pm. I want this product to be picked up latest by 18 april 2017. And refund me within 3-5 days from this date as per amazon policy.

Please be informed that I have purchased 2(two) items as per the above referred order by paying through Net Banking on 17.02.2017 for Rs.3189/-(Rs.Three thousand one hundred eighty nine only). Unfortunately, my Bank account has been debited, but, the order has been unsuccessful as per the message received from you.
As such, you are requested to please credit the amount of Rs.3189.00 to my Bank account immediately.

Thanks and Regards,

Parthasarathi Datta

Neither received the ordered product nor refund. Lost my money. Had ordered cotton carpet of Rs.499 but didnt get the delivery. Online status shows delivered but it never delivered at my place. When inquired them, they told me they have delivered with my signature acceptance. When asked to show my signature proof, they didn't show any proof & now not making refund also.

The consignment was prepaid. I received an sms that the package was delivered on[protected] at my address. As tracked it revealed that the package was delivered at Plot No 65 Lahari Jade Residenza BHANUR at 2:58PM thro' ATS. But I did not receive. Please communicate the acknowlwdgement, if any. From the past experience, the ATS Madinaguda is not prompt in delivery and compel the consignees to run after them. If immediate action is not initiated matter will be reported to the consumer forum and finally to the police. see that this will not be my last order with amazon.

Dear sir or madam,
I have ordered a product in amazon with order id:[protected], through my amazon account:[protected]@gmail.com.
They have delivered this product through dtdc. After the product receipt, the product found poor quality and dimension mismatch. I have requested amazon for return pick up on 18.04.2017 as the product has a to z buyer guarantee product. Then onwards the amazon started a new drama stating that there is no pick up from your pin code.
After taking money from me and delivered the product to me, now simply denied the product pick. Informed to self return the product to seller, i have taken the parcel to courier office and being a 7 kgs parcel they have informed that rs 1, 160 shall be charged to send the courier.
Now the amazon is bargain like a street vendor that they will provide maximum rs 500 only. And seller has informed to contact amazon and they are helpless.
Kindly guide me how to resolve this issue.

I purchased ipad air 2 on 5th april 2017 and got it delivered on 9th april. I didn't like the performance of the ipad and thus wanted to return it. When i purchased it was mentioned that i can return on or before 20th of april. But i tried to do so the return option was dint allow me to initiate, instead it took me to another window when it says technical support. Then i called customer support and person told me return policy is not applicable on ipad, they only provide technical support. Why amazon didn't mention these things in return policy. Being a regular customer of amazon i am totally dissatisfied with the service.

Hi

Hi,
Name- Arpan patel
Amazon Account id- [protected]@gmail.com
I have placed 37 orders on 10th april 2017 and Every day, they have told me that products will be delivered by estimated delivery date but today they told me that orders are cancelled because of Pricing error.Amazon has been done this type of fraud many times.I can not understand that how they can repeat same type of errors multiple times?.How they can do errors in multiple items?.I can not understand.I request you to take strong actions against this type of online fraud from Amazon india.They will repeat this type of things in the future also.

Thank You

I placed order for a book on 21st March 2017 vide docket no. # D[protected]and assured delivery was within a week's time but consignement is still not delivered.And payment has also debited from my account.Please investigate and revert back immediately

Look how amazon india exactly work on the prepaid order... I order 1 fiction -5 auto biography on 31st march. Received one from kolkata and rest coming from chennai... Amazon india itself don't know where is the parcel and people taking care of customer are saying now we won't be able to deliver your parcel take your money back. Deepika (Escalation manager) from bangalore amazon india assuming and presuming might be my parcel is lost or stolen and ram (Escalation manager from central india says wait for more 7 days for the product till 21 april 2017... Today its 18th day... I'm not the person who lives on mars or jupiter how can this much delay... Today again i called to amazon the person picked the call says again assuming that u don't want money coz you ordered in great sale time... I told him no brother see my history i ordered before as well how can ppl sitting in organisation like amazon work on assumption and presumption... Now its high time amazon.in you have to put your foot into customer shoe...!!!
Dnt expect such work from amazon.in

I have purchased an iPhone SE 64GB space grey on 1st April 2017 and cancelled that item. Amazon India given me reference number- 74332747092709101604416. But my bank account doesn't show the same. I am fully fed up with the response on amazon India. they couldn't do anything and doing only scam. Daily I am just running to bank for my payment issue but it couldn't solve yet.

I have purchased a 4G Enabled WiFi Router through Amazon (ORDER #[protected] from the seller Prototype Technologies and Paid Rs 1500 + 50 for shipping on 24 March 2017. On 17 April 2017 I have received a wrong product which is cheep mobile phone cover through India post (CR[protected] IN). I have contacted the seller and they are not responding. Attached the pictures of the received item and invoice.