Amazon India Complaints & Reviews

Hello, my name is sachin, i had an annoying experience from amazon for the first time, because of the courier service GATI. The first order[protected], was placed on 15th feb, even after more than half a month i didn't receive it, The second order[protected], Its in the city already, on 2nd feb, the courier person from Gati called me up on the next day, 3rd feb, saying i have the parcel, i said then deliver it at home,...

My order is complete
payment detuct
and before 10 hour message received your order is cancled
WHY?...

I have purchased a Motorola G4 for Rs 7999 paid through sbbj debit card on 21st jan 2017 & As per terms of offer I am eligible for cash back of 15% as offered in amazon sale during 20 to 22nd jan-17. But I have check my account & didn't got any cash back till 4th march even 40 days elapsed.

Request you to suggest me how to get this refund done ASAP.

Order no.[protected]
Mail id [protected]@gmail.combr...

It has come to my notice that Amazon provides invalid delivery persons phone number. And they advertise stating that the product will arrive at a time but fails every time, and I have prime membership ... Now when I try to cancel my prime membership they tell me they will cancel the membership but will not refund my money because I've been placing many orders from them.
When I asked customer service to provide case number they don't...

Dear consumer
Customer service team,

Name sufiyaan shaikh

Registered mobile no. [protected]

Registered email id [protected]@gmail.com

•i purchased a samsung mobile phone (S7) worth rs 43400/- from amazon.
• date of purchase 28th feb 2017.
•i made the payment through internet banking.
•the product was ready to dispatch.
•before the delivery...

Following up with amazon since the past 2 months with regards to the amazon paybalance credit to be made to my account but all in vain... Vinay p/aayush/navin kumar s are all a bunch of # who are getting salaries for not doing any work. They have confirmed that i am eligible for 15% cash back but again asking for me to wait for some more days for the credit... Its been 2 months now and they have still not yet got back to me... Pathetic customer...

My order#[protected] supposed to reach by 3rd March no signs of delivery in fact if check at DTDC online it says the item is delivered ref# z13867352 ..Have no idea what to do please get in touch...

Amazon shows fake delivery at his website after complaining they told us to wait, we will verify the delivery. On mail they are telling it is delivered to you kindly check with your family where as it is official address where Saturday and Sunday is off and status of delivery was done on Saturday how could it be possible. After i ask for what vitrification has been done before handing over the product they replied i don't have authority to...

I ordered a pillow which has te arriving date of 27 but ur agents are making me fool worst service by u is given to me this time they r just trying to ignore my order nd i m ur regular customer see my past records my name is taqveem ahmed registered mobile no [protected] they r just making me fool take some action i have already complaint so many times but they just said sir i need one more day wait for 8 pm nd so many excuses what the hell...

I bought the product - Philips HL1632 500-Watt 3 Jar Juicer Mixer Grinder with Fruit Filter on 22 feb 17 with order no.#[protected]

The product is up to the mark and good in service except for two things that i faced difficulty in mantling and dismantling the cutter as i have to rotate it too much. Also it doesn't extacts the juice completely as the waste of fruits is highly wet which i don't liked.Hope you could help...

I bought ladies dress and paid payment with my debit card Rs1428. And it was very poor quality. I returned this product. After one week amazon did not refund me my amount. Then i complained for my amount. And again and again 6 times. They told we already refunded you. You have to send your bank transaction statement to us.and i did it. After they said You need complain to your bank. They did not cradit amount which we had provided....

I ordered for i phone 7 on 15th of feb and when i got the package i got different thing in it and i called to amazon customer service and the ensured me that sir we will pick that thing and give your money back.
Everyday i called them and they say sir you have to give that item back and we are arranging the pickup for that and it has been 10 days they are arranging the pick up but no one called me for pick up that thing and nobody...

Bought this pair of sandals which are apparently small and have raised a return on the 27th feb for the same however since then no one has picked it up and the product is still lying with me !! Have raised almost 4 compalints so far but till date no one has bothered to resolve this. All i get is standard copy paste replies stating give us 24hrs and this will be resolved but in vain ....

M [protected]

i received this item with another 3 dresses on 03/02/2017 at 5.47 pm with
cash payment.
and i return this items on 7/2/17 at 4.33 pm according my mobile message
and below link given by you
now i called your customer care for refund rs 869. but they says, we have
not delver this items to you.
but i have record on my phone received and return items
where is my money...

Dear team,

this is to inform you that, i had purchased coolpad cool 1 mobile phone(ORDER #[protected] on 22nd of Feb but now IR blaster is not working in my phone. many times i had called to amazon customer care but we did not received properly respond from amazon.
your customer executive says your complaint has been registered but did not given any complaint number & did not received any SMS/mail.
br...

Hello Amazon Service,

Yesterday, I got called from amazon support team and over conversation and SMS it was clearly mentioned that product will be taken from customer(me) at around 8 am to 11 PM slot.But till now no guy came to my doorstep.

Now when I called on Amazon Agent number he told me that he will come at around 3.15 pm to 3.30 pm.Is this the promise which amazon makes to customer.

Already...

I ordered Saree on 2-oct 2016 and i amazon delivered to me wrong color Saree that's why i return Saree to again amazon seller. but i didn't get my amt of rs 447 from amazon on till date 03.03.32.
so i am very disappointed with amazon service.
and i am going to send you details about amazon mailing same every time these type of refund process but not got my Rs 447 money from 02.Oct.2016 to 03.03.2017 till date.
so see...

I It is intimated that home branch of state bank of Patiala and customer care. Of state bank of Patiala number [protected] have unable to register ‘charge dispute’ and they check all the head of bank where no stuk of Money and reference number 504475 found. The ask me to ask Amazon customer care for your refund. I am also get arrange the call with bank with your representative.

You are once again requested to help me and...

Check my amazon account

Here My Primary Account Details Which Amazon Blocked
Fayas Hassan KT
Mail id [protected]@gmail.com
Mob [protected]
Address S/0 Ibrahim KT
Kalamthodi House, Thirurkad Post, Pin 679321, Kerala

Mt two order cancelled by seller now my money gone
Rs 949
Rs 483.54 now no refund
They said my account is invalid after debittting my money...

Sir, i have purchased 2 PC of Bluebells India 6 in 1 Peston Insect & Pest Killer cum Electric Health Care System from Amazon.in.
They sent me 2 Pcs from which 1pc is working fine and other is not working cum defective one.. i have requested amazon for pick up or refund my money for 1pc defective item, but they are not picking up the defective product and they are asking me to do the courier in my cost.. Sir, Is it my fault ?? If they...