Amazon India Complaints & Reviews

I had booked a Samsung galaxy j7 prime mobile on 24.03.2017 after full payment through credit card . But till 07.04.2017 I didn't get the product. After contacting so many times to your customer care from my side, there were only fake commitments from your end for delivery. So, I requested to refund the total amount on 07.04.2017 on priority. Still now I haven't got any refund or confirmation from your end. I have never seen such a worst customer service like this before.

Requesting you to process the refund as soon as possible and confirm the same on priority.

Regards,
Rajesh Kumar Moharana
Mob.No -[protected]
Email - [protected]@gmail.com
Bhubaneswar

Hi this is shravanthi I have booked one samsung mobile j2 expected delivery date 29march I have called Amazon customer care saying my account is hold pl unhold my account my Amazon account no [protected] I have purchased on my brother s debit card order date 19th March order no[protected] tracking # ct 10412365 if it is delivery ok other vas cancel the order return my money back...Thank you

Sir mera redmi 3s prime phone book kiya tha 7/4/17 ko, jo mujhe 8/7/17 ko 8pm tk deliver hona tha. Bt abhi tk nhi hua... Bhut complaint kiya custmor care pr bt kuch nhi hua...
M kl se he bol raha tha k ek call kr k bol do k product 2 day k baad deliver hoga... I dont mind, mera work to nhi khrab hota... Really m sunday ko b boss se permision le k subha 10 bje se sham 9 bje tk wait kiya bt kuch nhi hua.

I placed order nillkin cover case for moto z play on[protected] from Amazon.in given CPD was 7-4-2017 but still not get my order, On 8th without my Knowledge and any intimation they updated me as delivery attempt, After this i called so many times to Customer support team they are telling me the order will deliver before 8:30 pm. In this three days i call them five times.

I submitted a replacement request of the product I received on March 30, 2017 and it was collected on April 1, 2017, with the guaranty of being replaced by now. The product pick boy gave me a slip which contained totally blur details, upon asking he denied of any further slips and told not to worry also he mentioned wrong number on the slip. and I was asked to contact on the number given if I do not get my replaced item. I had another number of the agent through which he contacted me to pick up the item, but that number is always switched off. I request you to look into the matter as soon as possible and maintain my trust in your company, or else I will take further actions.

Dear Folks,

I placed order on[protected] and from Amazon.in given CPD was 7-4-2017 but still not get my order, On 7th without my Knowledge and any intimation they updated me as delivery attempt, After this i called so many times to Customer support team they are telling some stories and now they are telling need 2 more days to delivery the product.. Actually i order for Birthday gift to my friend on 8-4-2017 but today date is 9-4-2017. After our conversation without any confirm and information they are ignoring my call. This Amazon.in is very hurting me my friend also waiting for gift. And 1 customer executive told me we will 100% delivery product on 8-4-2017 within 11 Am but they failed and after 11 i called that time they told me within 5PM you will get the product again they failed after i called they told me 100% we will delivery @ 8PM again they failed..!! Today morning i called and i asked when i get the product they told wait up to another 48 hrs ..!! i ask why should i wait u given promise date was 7th now you are telling like this. This is not fair and good again they ignore my call without any solution.

As I have purchased some item from Amazon.in and the refund amount has been initiated on 30 March and till today the amount is not been credited in my saving account and my reference number is[protected].This is my reference number of my amount which is going to be credited as this reference number is given by Amazon to me to get my refund amount as it has taken more than one week and the amount is not been credited in my account.Please see my complaint and credit my account as soon as possible.

I have ordered a OPPO A 57 mobile on 20/03/2017, so far i have not received
ORDER #[protected].
SELLER: COMPS TRADE
Courier: Comps Kart, Tracking #: CT20712606
Date of delivery in the systems:21/03/2017

contact: SHAIK KHASIM SAIDA
TEJESWANI RAOD
KUVEMPU NAGAR
KRS AGRAHARA
KUNIGAL 572130
TUMKUR DT
KARNATAKA
MOB:[protected], [protected]

I have placed order thro Amazon as per the advt in the press for motog5 mobile.

The offer along with the mobile is 1. Free Sandisk Ultra 16GB MicroSD memory card. 2. Rs. 1000/- Cash back if HDFC Credit card is used.

I did the same and used HDFC Credit card, I may be receiving the cash back to my a/c.

I have received the mobile thro Amazon on 7th April one day before the actual announced delivery date.

I have not received the free Sandisk Ultra 16GB MicroSD momery card.

I request you to look into it and send the free offer of 16GB Micro card, .

Thank you.

Following are my complaints:
1) PO#[protected].

The item ordered is appearing as delivered. However I've still not received the item. The item is prepaid. Please track the consignment and update me on the actual status.

2) PO#[protected].

This item has been ordered (prepaid). on 4th March'17 and still not been delivered. It"s more than a month now. Either you do the delivery or refund me the cash.

I placed a order[protected]) and paid money for redmi 4A mobile on 30th march 2017, I CHECKED tracking status it will be delivered by 4th march 2017 and amazon assured to delivery my product on 4th march 2017, but it is not delivered on 4th m arch 2017, I waited till 6th march 2017 but it not delivered to me but still it shows on 4th MARCH 17, I called toll free number, they told it will reach you today, but not again I called they given 24-48 hours, anyway I accepted, then I called after 48 hours, again telling the same 48 hours and I frighted with them, simply they cut the call, again I called they told we will refund your amount and it take 3-5 days, this is really worst and fraud of Amazon.

My waste of time and because of this I irritated and heart broken.

no product or no instant money - what is this ?

This is order that I made got cancelled on the delivery date, need to know how I'll be compensated against this loss. BIG JOKE is that product is still online.
Thanks for your Amazon.in order! (#[protected] dispatches.

Kudos to Amazon service!!! Excellent service!!!
Marvellous and commendable approach to manage their customers!!WOW!

I want to know that what is ''other'' option in storage setting bcoz after downloading 4-5 app of total 1gb after downloading when i checked storage setting on my device there is an ''other'' option in storage setting and it is showing that 5.28gb has been used by that other option.
I m mentioning that screenshot below.

I have order several product through www.amazon.in. Every time product delivered delayed. When I called courier agent, Every time I was told that address doesn't belong to my area. So I complained several time to amazon regarding the case. But no solution was provided to me. Next time I am buying any thing from amazon.in I am facing same problem. I am registered to amazon.in with my mobile no [protected]. Problem remain persistent even complaining several time. Even amazon given me the commitment through mail that this problem will not happen again. But same was repeated next time.

My order No.[protected] for Omron 7132 is not delivered to me. But the tracking shows it is already delivered. I received a message on my mobile number [protected] that the order is already delivrd Please let me know to whom the item is delivered and if it is deliverd to a wrong person, refund the cost to me. If it is not delivered to a wrong person, arrange to deliver the order to me immediately
-Kalpana Oza

Regarding defective item of orpat electric press and burning of plates in normal mode of operation in 2 cloth pressing onlysir,
Most sorry to inform u that such defective bitems bring the big name down in the customer relationships. I bought this item through amazon and just few uses its plate material got darkening black marks and sticky burning plates. It's very negative and worst experience till now i got. So urs valuable responces in receiving this complain and resolving issue of ensuring safe and rilablity in the customer must be ensured so please do the needful of such products o[censored]rs name and its replacement or refund of defective items as well as for better products. Acknowledge the reciept and accord priority. The image of defective items are attached for urs responces please. This is the worst products selling by amazon big name and customer value are heartening by such inferior quality product. The amazon did not responding the customer requirements of giving the right quality product. They are only responsible for the payment. Rest customer know their own what to do. This responces i got. So better to not opt the amazon services. Such irresponsible and fraudulent behavior is really heartening to the customer. Plz don't go for it my friends.

Hi!
order #[protected] is NOT Delivered up 14.30 hours IST on 7th April, 2017. The email at 11.53 hours of the 7th says order delivered. The order was placed on 3rd April and by the Company has sent an email to the registered email id that the same was delivered on 7th April around 11.50 am. However the package was undelivered.

I bought a product(Yepme Women's Blue & Pink Tops YPMTOPS0667_M) form amazon website, but instead of this they sent me another product(Yepme Women's Blue & Pink Poly Cotton Tops - YPMTOPS0666-$P), now when I wanted to just replace the item but they are not providing me such option of replacing, they are giving me option of return only, and for return purpose they don't sent anyone for pickup, they are saying to me that I have to self manage for returning their product by courier or etc, since I am not living in my own city, I live in another city in hostel how can I manage this, then why I am buying online products, I talked to their representative but he didn't respond well and doesn't give any perfect solution regarding my issue, he said it's not their issue, if it's not their issue then how and where should I contact. please do the needful.

I ordered a mobile samsung galaxy j2 on 25 march but it is undelivered till now and they are saying to cancel the order but my arguement is that why i cancel my order 13-14 days of ordering so i want the mobile at the price at which i was ordered and i have all images regarding bills and other recordings regarding all my conversation with amazon as proof

I have not rejected the order. The deliver boy had put in rejected mode. I have call recording.