Amazon India Complaints & Reviews

Sir
My order no[protected]
Date 18 Apr 2017

Asking to CC Bhopal firstly repealed that your product is cannceled

Then I replayed that I not cancelled my order.
Then CC replayed that your item is damaged and give new order
The same is hapened with many other people also

Worst customer service ever pick has not been done yet all customer service agents hang up the call and speak very rude this both they handsets which i have received are defect and customer service is really pathetic. Especially mobile tech team and escalation team is worst they hang up the call on our face especially Ragvendra from escalations team was very unhelpful and is not fit to be in customer service.

Dear m/s amazon india,

As per attachment i have booked flip cover or nokia battery on 18th april 2018 but due to some payment issue i have cancelled the order.
As it is shown you in attachment optransactionhistory[protected]. Pdf i have paid amount to amazon.
I feel inconvenience to tell you that i have not received my amount after cancellation of my order.
I am regularly calling to amazon customer care and they are giving me next day to refund my amount but still not received the amount.

Kindly do the needful for your customer satisfaction, we are believing you.

My order number - order #[protected], order #[protected]

Regards

Mrinmoy de

The cash back offer was on hdfc credit card between 1 to 5 october 2016, and i did same. But from last 7 month i m still waiting for cashback, and also these company are making fool

Order id : order #[protected]

I did lots of followup but they always taking complaint and escalting from last 7 month.

And i also forward mails to this company, i wish if i can pay some money for consumer forum and raised a legal complaint against them, i have complete recording with me.

My mobile no : [protected]
Email id : [protected]@gmail.com
Amazon registered no: [protected]

Ordered lg 1.5 ton dual inverter a. C. 07.04.2017, with an offer of free standard installation. But, lg persons during installation demanded rs 499 towards installation charges. At that time, i contacted amazon customer care, she told that whatever amount i will pay to lg persons towards standard installation, that amazon will refund and also sent email dated 12th april confirming same. But now when iam contacting amazon customer care to ask the status of refund they are denying to give the refund in any manner.

This is the email that amazon customer care executive sent on 12.04.17 when lg persons came for installation:

"
Amazon.in
Apr 12 (12 days ago)

To me

Amazon
Your account amazon.in
Message from customer service
Hello,

As mentioned on website you will be eligible for a free standard installation.

In case the brand is charging any installation charges we will help you with that. We will initiate that amount to your amazon gift card within 30 days.

I hope this helps. We look forward to see you soon.

Please use the survey below to tell us about your experience today.

Warmest regards,
Bhavya. B
"

Dear sir
I am joy dasgupta a amazon prime customer (Id - [protected]), i am trying to buying a book from amazon portal, but when i placed the order, payable amount has cut from my debit card and although my oder has not placed. I lodge a complain at amazon but after along with 5 days i am contact again amazon but they tell me its default of bank. I also contact my bank but they can't responce my call.
Amazon also provide me a reference no which is 74332747106710550911751
Plz help me

My order no[protected] has been delivered today but the problem is that the post man called me and I have to visit his home to collect the item. It was a necessary item otherwise I would not go and take the item from his home. If after paying delivery charges I have to face problem then from next time I am not going to purchase items from your site.
This is for your kind information and necessary action please.
Thanks and regards.

I ordered iPhone 6 s cover and I got iPhone 7 cover when I complained about that they took return the cover and again I got iPhone 7 cover as next delivery

I returned Numex NUO63 mini small fan which I purchased by cash on delivery. My order was collected for return on 13/04/2017. My order no. is[protected]. I have submitted my bank account details for return. But I didn't get refund yet and any mail for wrong bank details or any sms that amazon is facing any problem to return my fund. Please let me know when would I get refund.

Vijay kumar
[protected]
[protected]@gmail.com

I sent all details for activating account but you still not responf and also the product is out of stock with the seller so just refund my money its already debited from my account please be genuine

I wrongly entered card name and used us proxy for my security..! Anyway sorry for that just refund me

Amazon.in Order #[protected]
The payment for this order was debited in my account on 31-3-17
As per amazon the had some issues in the payment gateway so order got cancelled
But i didn't receive any credit in my account..
After repeated follow up with amazon they have stopped responding
My bank is saying they have not recieved any credit back
What do i do now?

Order #[protected]

1. Device is not working.
2. Parts of device is falling off.
3. Authenticity of device is hard to judge, because 1.product name is no where written in packaging or device. 2. No product manual provided
4. Batteries provided were not even packed. It does like somebody already rejected this product and dealer din't even bother repair it - just handed to another customer. Allthough I ordered new product but this product not only been used its also not WORKING

My Contact no. [protected]

I am Shanmugam, I usually made the purchase from Amazon INDIA since 2014, so for I have smooth relation with amazon though there was rough time but we have settled ourselves, this time Amazon INDIA shown me very tough face and not even listening my request

I just try to explain the story

I purchased Panasonic Mobile through Amazon as usual (purchase copy attached), I have problem with phone now, I contacted Amazon, they advised me to contact manufacturer, I contacted Panasonic Mobile and they told me that there is NO authorized service centre in my place Coimbatore, hence i turn back to Amazon and requested them connect me back to original seller, so that original seller receive my defective product and take it Panasonic mobile and settle the warranty issues and send me back repaired mobile, Amazon not listening to me and insisting me again and again to contact manufacturer, this is horrible, Amazon INDIA should not only the platform for selling product, just incase any issues with product then Amazon INDIA should be responsible at least connect the buying customer back to Original seller

please help me on this issue

Best Regards
Shan
+91 [protected]
WhatsApp: +[protected]
Wechat: extrusion1970

Sir, my name is shalockya mishra i had purchased your product from amazon on 12-apr-2017, and they also told me that i will get product till 22-apr-2017, product name - lg 43lh576t 108 cm full hd smart tv.
Amazon order no[protected],
I already paid entire balance on 12-apr-2017, also i have spoken with them about installation and other queries they told me yes sir don't worry, my family was coming on 22nd that's why i planned this. But they spoiled each and everything, they suddenly send a msg on 20th that they can't deliver product and refund will be initiated after some days. Omg. I can't understand, that is why i am surely going in consumer court, i don't know but i will not leave amazon like this, i am sending you this massage because that was your product. If they can't deliver product at my place how can they process that payment, how can they keep my money without giving me any satisfaction. This is nt about money this is about happiness. I am going in cc.

Amazon is a big fraud company.my refund of rs 1500 is stuck with them since feb17.i had called them more than 40 times.but no joy.i had even req them to close my account n process my refund.but they jst don act.pl help .sandeep kumar television [protected]

The worst service I have ever seen.
Ordered iPhone 7
Order #[protected] with the prime membership n didn't received my package yet. Prime membership, they call it as one day delivery, its been 4 days man, no parcel yet
Will never suggest any of my friend or relative to buy any product from amazon.

Very disappointed

This is Ravi Prakash Pandey s/o Rajendra Kumar Pandey, on 6th April I ordered BlackBerry dtek 50 model from Amazon.in at a price for rs 19, 996₹ which was prepaid and was paid via my UCO bank A/c but then I cancelled the order and asked for refund from Amazon.in on 8th April, for which they issued me stating 3-5 business days required to finish up and on 18th April I received a confirming message that they have sent me the money back into my UCO bank a/c no- [protected], Banashankri branch, Bangalore, ifsc code-, but when I cross checked with bank officials they said no money was given by Amazon.in to my account. After providing them with refund reference no[protected] *(given by Amazon.in), they were consistently declining the request .please help your customer, I sincerely request to everyone involved to please take further action as soon as possible and help me in getting my money back else i have to take some legal actions against company as its already 20 days.mob-[protected]

Dear sir,
As i am not able to open my account with id - [protected] on which i had purchase this product.
Our order id :[protected],
Inv no.: ka-qsau[protected]
I also forgot the password. Secondly the a/c is on hold by amazon team and i had also requested to unhold my a/c but didn't get any solid feedback.
Regards
Manav/k p mittal

On 14/42017 I ordered an item on Amazone and after that I changed my mind and cancelled the item before it shipped. But still I didn't got my money back.
When I call the customer care they told me you will get your refund within 5 days. But not yet I didnt get anything

My order ID.[protected]
Rs 2990

They gave me

The refund details are: Authorization code for sale transaction 560600
Refund Reference # 75260827106012835552382

But still I didnt got my money back

I mr deepak meena is a regular online customer of amazon, once i ordered sony vaio charger of rs 1385, and in one month it was not working, i returned it, and the refund money was sent through check without asking me the mode of payment, because if anybody is ordering online he/she is not having time to goat shop and buy it, then how i ill be having time to going bank, stand in q and deposit the cheque, , then they told to cancel the cheque and send the scanned copy, that also i did .After that they always says that we will be refunding in your bank account or in your wallet, but they did not did, so i request you to look at these fraud comapany, or i will go to higher level for complain

registered email:- [protected]@gmail.Com
registered phone ;- [protected]
order#[protected]