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Amazon India Complaints & Reviews

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Updated: May 11, 2026

Complaints 20358

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18873

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 761

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Address: Bangalore, Karnataka, 734014

Website: www.amazon.in

#AmazonIndia #Cheating
Check out screenshots below for how Amazon India is out cheating customers.
30/- randomly inserted in a few shipping charges. No explanation or reason. No wonder they don't show shipping charges on any screen during the checkout.
Wonder how many people Amazon India has managed to cheat this way, since no one pays much attention to the shipping charge.
And the customer care says, take screenshot, mail it to somewhere, show proof of payment and then we will refund 30/-
No one will go through all this trouble for just 30/-.
Wonder how many people #AmazonIndianCheating

Amazon India customer support has been notified about the posted complaint.

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Address: Aligarh, Uttar Pradesh, 202002

Website: Amazon india

Hi there,

I have received 2 subject fans day before yesterday. They had been received in a single carton box. When i opened the box i found 2 boxes inside containing one fan each. But one of the boxes does not have any accedsories like rod, hooks, nut bolts, rubber block, batteries, remote control set etc.

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A

Ankit727

from Kolkata, West Bengal

Apr 21, 2022

Complain against atomberg customer service. Instead of complaining several times regarding noise and operation issue in its ceiling fan, none technician was sent . And the last technician who serviced my fan has broken/tilted the blade using hammer upon it.(didn't resolve and issue) and has closed the ticket I'd.. i have been calling atomberg customer care n numbers of times but they seems to not being bothered. I found myself being harrased buying products from atomberg.
It's after sales service is as bad as hell.
[protected] ticket id

Never buy from atomberg.

R

R. B. ASSOCIATES

Jun 23, 2022

Better to donate money to the Poor rather than buying Atomberg Product.
Company's process of selling is like mischievous. I got my delivery 4 days after the promised date that too in open condition which I refused to accept and the Delhivery person took it back with an OTP for return confirmation. Since past 10 days I've been chasing company but those creeps don't bother to answer or even listen.
My order done with advance payment and they are neither sending a new fan nor refunding my money.

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Address: Hoshangabad, Madhya Pradesh, 461111

Website: www.Amazon.in

I have purchased the mobile online to Amazon E- Commerce's company.This mobile shows that this is a volte phone but when I calling 4g HD video calling there is no option for these.due to this I want return this product, but they are not accepting it. They are saying u can use third party video calling. Finally I want return this mobile.

Apr 19, 2017

Updated by JAIKRISHNA SHARMA I have purchased coolpad mega 3 mobile which shows that it is volte mobile .but it is not capable for 4g HD video calling.

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Address: Firozpur, Punjab, 142044

Website: Www.amazon.com

Am Vikas manktala Maine 22 march ko Amazon seller see oppo ka a37 model 7100rs and on-site warranty 549rs ki buy ki his ki payment Maine online transfer kri or product delivery time 2 Apr ka Mila jab Maine 2apr ko customer care PE baat ki ke mera product muje abi tk nhi Mila to muje bola gya ke 1-2 din w8 kro but thodi see baad muje Amazon pay me paise refund kr diye Jo mere kisi kam ke nhi aab JB b mai call 'karta hu ke mera paise mere bank account me do muje then ye hi bolts 2 din tk as jayega know bolte 7 days tk jayega 22mar see muje kharab kr the hai mai chahta hu ke muje mera order Jo Maine place kiya go muje dena chahiye nhi to mera paisa mere bank account me aana chahiye with interest and Amazon ko panilty lagni chahiye Jo ye log customer ko kharab na kr sake aage se meri sabi se request hai Amazon pe discount ke lalch me na fase my no is [protected] please muje mera product dial De ya with panilty mera paisa mere bank account me transfer krva do

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Address: Navsari, Gujarat, 396445

Website: Amazon.in

I had given order for designer choli and blows...which is fully embroidery work on net material...but when it actually delivers at my home There is lots of difference in design and work as well as there is no net material which is shown in picture...which is shown on website and actually comes at home...please stop making people fool...so I request to all please check ur order and be aware...

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Address: 800006

Website: Amazon. in

I have requested for refund but the refund is not process the order no of the item is[protected] And amount is 285. The costomer exucative not solving my issues and golm its you problem we have no resposibility of this. Amazon representative told me that we can no do anything for this refund we alredy refunded your amount but it not reflected in my acount they told me that your refund is initiated on 10 of april but still i have not received it.

Apr 19, 2017

Complaint marked as Resolved

My complaint is solved amazon takes too much tym to solve my issue and also bank.

Amazon India customer support has been notified about the posted complaint.

Apr 19, 2017

Updated by armuibry I am also providing my bank acount detailed Statment.

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Preetam n

from Bengaluru, Karnataka

Apr 19, 2017

I had cancelled the order that I placed on Amazon and awaiting a refund of 27399. They had initiated it on 10th April, however i have still not received. They gave me a reference number to raise a query with the bank and they informed that the reference number is invalid and asked me to provide a ARN number that is 23 digit. The Amazon failed to provide that number and asking me to charge dispute however the bank refuses stating the charge dispute is done only for a failed transaction and not when a refund is expected.
I have been pushed back on both sides who give opposite answers. I tried to conference both bank and the amazon however the amazon representative disconnected.
Citibank told me the only option is to place a police complaint with the merchant and amazon refuses to provide merchant details too.
I really dont know what to do.. last thing i want to do is goto a police station with a month old baby.
I need the money due to a personal emergency and I have been pushed off

Prathamesh Rasam's reply, Oct 16, 2017

Hi preetam, would you tell me does amount credited to your account.

P

Prathamesh Rasam

from Mumbai, Maharashtra

Oct 16, 2017

same thing happen with me.. please suggest the same.

V

Vss Vas

from Delhi, Delhi

Apr 3, 2018

Hello,

I too am facing exactly the same issue since a month. But not able to get help.Please let me know how to go ahead

Regards
[protected]@gmail.com

J

Juli gupta

from Bhopal, Madhya Pradesh

Nov 11, 2018

My refund is not found
Mere product ka order no.h[protected],[protected]

U

Umamaheswari K grdcs CS

from Udumalaippettai, Tamil Nadu

Jun 25, 2019

I order 3 products thru Amazon Order #[protected],[protected], #[protected]-4344362 on 19.06.2019. The amount of rupees 774, debited from my Account but by order is cancelled automatically. Till now I didn't received my amount. Please do the needful.

regards,
Uma

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Address: 307029

Sir i have ordered in amazon and that Oder has been cancelled i paid payment 730 rupees but didn't get refund amount so i request to u immediately my payment refund in in bank account..
Thank you

TR. No. and date
16-Apr[protected]Apr-2017) TO TRANSFER
INB AMAZON U9lIuoR8D0gnzIseGoXnVvboAIGABDNHIG6 730.50

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Address: Mumbai City, Maharashtra, 400067

Website: Amazon

I had bought moto g plus from amazon on 13th august 2016 order id is[protected]. This mobile started malfunctioning since last 1 month and i handed over the same to cellular world (Motorola authorized service center) at moksha plaza borivali west mumbai on 8th april 2017. They informed me after 8 days that they do not have motorola spare parts so cannot repair. I went to one more authorized service center and they also informed me the same thing. I have paid for jio connection and not able to use since my only 4g mobile bought from my trusted site is not working and there is no one provide after sales service even though it is on warranty period. I am loosing on mobile charges and need your immediate help.

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Address: Thane, Maharashtra, 401301

Website: www.amazon.in/gp/aw/ref=aw_ces_email_confirm?ie=UTF8&app-action=home

Worst and poor amazon...biggest mistake of my life was keeping trust in you guys and that too even again and again.Though I am your so called PRIME member, I still not got any single benefit from you guys.And your so called CUSTOMER ORIENTED SUPPORT is world's top most foolest and cheater supports who always cheat the customers. I am wishing very very bad luck for you guys. I am praying that all your customers will get deflect from you and your shares soon get down permanently and at the end your AMAZON DUKAN's shutter should get completely closed. Thank you for cheating me everytime.

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Address: Kolkata, West Bengal, 700008

Website: amazon.in

I had ordered sunshine rocking chair and baby bouncer with soothing vibration and music on 11april '17. It was communicated the product will be delivered by 17th or 18th of april 2017, but till now no one attended to deliver it and also no update is there. Now when i am trying to check the track details it is showing product is returned back to the seller. What is the matter? Is this a joke? I already paid for the product to get it on time.in turn i have to face these sorts of issues. Please update and make the delivery soon as i will be out of station within very few days.

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Address: 560010

Website: Kaspersky.com

Please change my kaspersky internet security antivirus.. I have purchased in 11 february 17.. But still it is not working. Date was expired. Expired antivirus as given by you. I have completed to kaspersky. They have not responded to this. So i think it's fake product... I will claim through consumer court. If you are not supporting to this... My email... [protected]@gmail.com... My phone number...[protected]... Chandrasekhar

Amazon India customer support has been notified about the posted complaint.

Apr 18, 2017

Updated by Chandrashekhar R A Please exchange my Kaspersky Internet Security antivirus software .Which I have bought at 11/2/17

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Website: Www.amazon.in

Cheats Amazon India say they have initiated a refund for the cancelled order and i have to contact bank for amount to reflect. Bank people say they cannot find any transaction on given date. Now who should i go and ask for my refund, if such pathetic customer service is offered. For every refund i have to go and contact there customer executives only then the refund starts happening, we pay and then have to suffer for get back my money. #boycottamazon #notoamazon #cheatsamazon AmazonIndia

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Address: 500032

Website: www.amazon.in

My name is avijit bhowmick and i had made an order #[protected] on 11/04/2017 and they were suppose to deliver the product on 17/04/2017. The delivery department didn't even tried to deliver the product to me and they cancelled the order on the basis of refused at the time of delivery. This is a complete harassment. I will not be using this website anymore.

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Address: Hyderabad, Andhra Pradesh, 500081

Hi,

I would like to know related to one fake transaction which we have identified in our book of records for last fy where in it was specified as
Dated : 03/01/17
Transaction ref: hhdf[protected]/billdkamazonsellerse

We have not purchased any material from amazon of such value and would like to know the detials of the transaction.

Can you able help me what is this transaction is all about, what was purchased, whom it was delivered and others.

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Address: Chennai, Tamil Nadu, 411035

Website: www.amazon.in

Dear team,

My first experience with amazon is going to be my last experience with them. I had ordered one coolpad note 5 and i returned the product as it was faulty. They delayed the pick up of the product and now delaying the payment. It is pathetic to note that company of such caliber is making their customer to beg for the refund. It is interesting to note that their ecr team provides you with one reference no. Whereas billing team provides you with a different reference no. I had made atleast 15-20 calls and mailed them atleast 25-30 times but no resolution.

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Address: 600096

Website: amazon.in

I have returned one shirts worth Rs 595 and also opted for return of one belt Rs300 approx and one kurti worth Rs312 its refund amount is yet to be credited in my bank account details that was sent to amazon.in via mail in the year 2016. Amazon have all the details but disappointed with this refund service, they are showing refund done but i have not got any till date .

Despite giving many calls and sending email with bank account, I didnt get that money back . The seller asked for details each details was given to them

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Address: Hooghly, West Bengal, 712203

Website: Amazon. In

I have ordered for a yellow camisole ordered on 9th april. Received a different colored product.. Requested for return. No further initiative was taken from Amazon side. According to their rules I had a scheduled a date and time for the pickup. Nothing was informed from their site.

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Website: Www.amazon.in

I bought 2 i kall mobile (Order no:[protected] from amazon. I lodged the return application against mentioned product. As they were not working properly. Amazon accepted my request and promised to pickup the product the on 16 april 2017 between 2 pm to 5pm. I want this product to be picked up latest by 18 april 2017. And refund me within 3-5 days from this date as per amazon policy.

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Address: 700064

Please be informed that I have purchased 2(two) items as per the above referred order by paying through Net Banking on 17.02.2017 for Rs.3189/-(Rs.Three thousand one hundred eighty nine only). Unfortunately, my Bank account has been debited, but, the order has been unsuccessful as per the message received from you.
As such, you are requested to please credit the amount of Rs.3189.00 to my Bank account immediately.

Thanks and Regards,

Parthasarathi Datta

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RockyChouhan

from Mumbai, Maharashtra

Apr 18, 2017

Sir,
I have returned an item on 07.02.2017 but refund is not back...

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Address: 560055

Website: www.amazon.in

Neither received the ordered product nor refund. Lost my money. Had ordered cotton carpet of Rs.499 but didnt get the delivery. Online status shows delivered but it never delivered at my place. When inquired them, they told me they have delivered with my signature acceptance. When asked to show my signature proof, they didn't show any proof & now not making refund also.

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