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Amazon India Complaints & Reviews

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Last updated Apr 27, 2024
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500032

Amazon India reviews & complaints page 761

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A
anjini06 jadhav
from Mumbai, Maharashtra
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I have ordered 20 days over but still i didn't get product

Address:Bangalore, Karnataka, 560029

Hi Team,

I have ordered Lenovo K5 vibe gold update version but still i am not received the product . Its over 20 days since i dint received my product. very worst delivery. every day i am keep on doing follow-up with amazon customer care. they are suggesting 23 hours whenever i call. I will tell my all friends to don't use this site for purchase. I am get fed-up, my amount also not returned. like this is going on you will...
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D
Dev A
from Noida, Uttar Pradesh
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Worst Service/Promises

Address:Angul, Odisha, 759103

For Amazon.In - Things whats promised are not delivered at all.Only Ads to fool the citizens of India.Not having the capability of fulfilling or delivering the promises/products/services. Misuse of Brand Name.

Order ID[protected]:...
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S
Sarathsrk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received yet for the product returned

Address:682037
Website:www.amazon.in

I have ordered tow products from amazone with order number[protected]. i received the product on 7th Feb, 17. As the product was not up to the quality, I returned the product that day itself. I'm Supposed to get the refund within 1 week. But till now I haven't received my money back. I have contacted the customer care representatives and as per their instruction I have send the return receipt copy to their official email ID. I have...
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Address:Mumbai City, Maharashtra, 400706
Website:Amazon India

I was purchsed Samsung Galaxy J7i 2016 in October 25-28 Diwali Offer from Amazon app & that time offer is 10% from site & 15% from App, I orderd my mobile from app & that time there was offer 15% cash back & after purchase mobile I recieved massege that your cashback will recieved on 31st Ja. 2017, but afternot recieved that amout I was called there for the same these executive told me that bank related issue & you will recieved within 24...
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L
Laxmana Prasad
from Hyderabad, Telangana
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Order cancellation and Non refund of money

Address:500050
Website:AMAZON

I placed an order (ID[protected] for Preethi steel supreme MG 208 750 watt mixer grinder (ASIN: B00V531U5U) on[protected], paid cash Rs 4730/- through net banking, by VISA debit card, the same was confirmed and received message as the same shall deliver by 4th Feb' 17.
But the seller cancelled the order, the same was informed by mail on 3rd Feb'17,
and Amazon informed the refund process has initiated and shall reflect...
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N
Nikhil170104
from Gurgaon, Haryana
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Amazon shows Delivered but I did not receive the product

Website:www.amazon.in

I ordered one leather jacket from amazon.in ( Order #[protected]. When I follow up with amozon for my order then they replied that your product is delivered even I did not receive my product yet. I have been taking follow up with customer care since 5th January 2017 but its useless and waste of time, after some time they sent me one fake proof of delivery and denied for further call and complaint.

I have already...
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D
dpkgnk
from Surat, Gujarat
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Promotions not given malpractice

Address:Surat, Gujarat, 395007
Website:Amazon india

I purchased goods from them in the month of October with the cash back to be credited in my card on 10th Jan .
Though I received some products & some were cancelled by them after the cash back scheme was over & after calling them on 26 Nov I was assured for the cash back but checking my credit call bill no cash back was received & calling them today they refused to give cash back & explaining that the partial order was cancelled by...
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A
Akijbile
from Pune, Maharashtra
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Return request yet not processed

Address:Mumbai City, Maharashtra, 400058
Website:www.amazon.in

I had placed an order, number[protected] for which I had to place a return request as the item ordered couldnt fit my purpose. I was asked to self courier the item by able auto seller. I speed posted the order on 1st feb 2017, speed post number - EM[protected]IN which states that the order has been delivered. however I am trying to contact the seller by calling multiple times and I even watsapped/messaged the seller about the order...
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R
Ritik Luthra
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Loreal paris shampoo

Address:Patiala, Punjab, 140401
Website:amzaon

Thick product is exper and likeg mrp is rong...
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V
vkjatav
from Mumbai, Maharashtra
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Product does not received

Website:amazon

I booked a product Samsung Evo+ 32GB Class 10 micro SDHC Card Upto 80 Mbps speed (With adapter) and Orderno. #[protected] was allotted me, it was also informed me that i will receive my product till 10 February but today is 15th February but i couldn't receive my article yet.

Vikas
[protected]@yahoo.com
[protected]...
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V
varma_lion09
from Bhavnagar, Gujarat
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Payment issued

Address:Bhavnagar, Gujarat, 364002

Kindly tell you that before 2 month i purchase some your products and I refund all those product but i never recieved my payment.I also talk to customer care but my issue is not solved.for that issue i think that i never purchase any products from the amozon shopping,...
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V
vishnu1876
from Hyderabad, Telangana
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Suffering due to Service Quality

Address:500007
Website:Amazon.in

To Amazon Team,

I want to update you on quality of services provided by Amazon India. This is a real time data taken from my last 3 orders ordered in period of 5 days.

1) Order #[protected]
• Ordered on 3rd Feb
• Status showed as dispatched on 4th Feb
• Got a call from seller on 5th Feb stating that he is calling from Amazon and wanted me to cancel the orders as the stock...
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S
Snehit Sharma
from Hisar, Haryana
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Motherboard , Processor, Ram Set

Address:143001
Website:www.amazon.in

I have purchased Motherboard, Processor, Ram Set combo from amazon and they sent totally low coinfiguration item than shown now its not working even and no one resolving my complaint...
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F
from Pune, Maharashtra
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Moto G4 plus mobile

Address:411041

I Have bought a Moto G4 plus phone by Amazon on 27 Jan 2016 but I got defective device as Sim 1 slot not working. I called up to Customer care for replacement on 11 Feb but still no executive come for collect the phone nor Phone replacement done. Please resolve issue urgently.

Regards,
Dinesh Jagtap
Mob no [protected]
I Have bought a Moto G4 plus phone by Amazon on 27 Jan 2016 but I got defective device...
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R
ratanmishra.ips
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10 days after courier not received

Address:Gorakhpur, Uttar Pradesh, 273001
Website:amazon.in

Dear Team,
I Have Ordered one product in Amazon on date 4 fed 2017.But 10 days after courior not received very poor service please provide solution as soon as possible

Order date 4 Fed 2017

Latest update: Wednesday, 8 Feb
8:14 PM Package has left the courier facility
INDORE, MADHYA PRADESH, IN
Courier: Amazon Transportation Services, Tracking #:[protected]

Regardsbr...
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V
viji m
from Chennai, Tamil Nadu
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Refund initiated but not received so far

Address:600088
Website:www.amazon.in

This is with reference to my complaint "refund initiated by amazon on 04-feb-2017, against amazon purchase return is not reflected" in my account so far.

Amazon order and return details

Order 1 :[protected]
Refund transaction ref no 75260827036011698773817
Refund amount rs.1, 135.20

Order 2 :[protected]
Refund transaction ref no 75260827036011698777800 br...
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V
vani p
from Hyderabad, Telangana
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Refund not received with this order number - 406-5847692-4051501

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.amazon.in

H h
Dear amazon,
I placed an order[protected] - order number) and return to amazon 21 jan 2017. Amazon send me the reference number of the refund: 418349 on 27 jan 2017. As amazon said that i have to wait 5 business days to get return, till the date the amount is not credited to my account. From past 4 days i called to amazon costumer care representatives they said that the refund is initiated form your side i should...
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F
friendeater
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Wrong Warranty shown by Amazon

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.amazon.in

Hi,
I had bought a set of 8 Hikvision Cameras from Amazon.in (ORDER #[protected], out of which 1 camera stopped working after 9 months. As amazon.in showed me it had 2 years of warranty I spoke to Hikvision.
Hikvision said they don't give warranty on the products sold outside from Hikvision (Amazon is considered unauthorized seller for Hikvision). Hikvision denied me and gave explanation via below
- telephonic...
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P
Paikhomba Chenglei
from Delhi, Delhi
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Not receiving the ordered package

Address:Sangrur, Punjab, 148106

I have not received the package for the product mentioned below:
Tracking number:aw[protected]in
Product:order id[protected]:
1 of sony xperia m2 compatible 3.5mm vm-37 high quality handsfree earphone [asin: b01idpdacs]
Please do the needfull asap
The order was placed almost 3 weeks ago, till now i have not received the product nor their is any call for the update regarding the receiving of the product....
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S
Shilpa Emil
from Bengaluru, Karnataka
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Tdg - lpg stove triple burner glass top was fully broken

On July 2016 I bought a glass tip LPG triple burner stove via online. Top glass was broken. Before breaking the glass that means 3 hrs before I was making food at 6 pm and I stopped cooking. And I was having dinner at that time in between 8.30 & 9.30 pm the glass was breakdown and too much of noises its being last for 1 hrs. Already I informed to amazon and they told me they will call back and check. Till now they didn't call or didn't make...
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