Claimed

Amazon India Complaints & Reviews

1
Updated: May 11, 2026
Complaints 20358
Resolved
1485
Unresolved
18873
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 760

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
priyasahutech14
from Lucknow, Uttar Pradesh
Apr 22, 2017
Report
Copy

Website: www.amazon.in

I have filed return on 17 April for the white world saree that i have ordered on 10th of April but it's style is not as expected and the border is also good so i wanted to return it but no one came for the pickup. I have also talked to the customer service and they also filed the return one more time on 19 th April but still no one came and a message of cancel was sent without my permission and now today is 22 April. I can't keep that saree so please help me for my return.
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    from Mumbai, Maharashtra
    Apr 21, 2017
    Report
    Copy

    Address: 600094
    Website: amazon.co.in/returns

    I ordered honor6x phone. I had over heating issues and phone was very slow even though I was using airtel 4G. Amazon provided me with a replacement but having same issues with the new one as well. When I contacted customer support they asked me to download smartchk app, but the page is not loading for me. Customer support is of no assistance in this regard. They are not providing a proper response. I want a refund as I am not satisfied with the phone's performance.
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      siripuram goutham
      from Hyderabad, Telangana
      Apr 21, 2017
      Report
      Copy

      Address: Hyderabad, Andhra Pradesh, 506038
      Website: www.amazon.in/gp/help/customer/display.html/ref=nav_cs_help?ie=UTF8&nodeId=200507590

      Hello,
      Amazon chat agents disconnected my chat without any intimation, they have also removed my order from my order history using different language.
      Even call support also doing the same.
      I wanna complain a case against them.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mahendra9978
        Apr 21, 2017
        Report
        Copy

        Address: 421204
        Website: Amazon.co,

        I have orderd mobile using prime services order id is #[protected] delivary date was 16th april but i have not recived product till 21st.
        When i am checking with helpdesk agent they are just saying i will recive it please wait till eod.
        I had paid full amount in advance expecting delivary on time. But not recieved it even after a week and i don;t know when i will get the delivary.
        My concern is that if you made commitment for delivary then there should be a panelty for not keeping your commitment.

        I want to suggest not to use prime services to all customer, as you exepct and wait for something and when you will not get that thing even after a week you will get frasteted and get dipresssion when you speak to helpdesk and hear the same story alll time.
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anilswami2017
          from Delhi, Delhi
          Apr 21, 2017
          Report
          Copy

          Address: Jaipur, Rajasthan, 302019

          Hello sir
          I am anil kumar swami
          I have shopping an electronic product from www.amazon.in
          The name of
          (Imported mini small fan cooling portable desktop dual bladeless air cooler usb)
          My amazon id is made by contact number ([protected])
          But its not working so i had product replace and refund process done
          Now not yet my refund receive.
          Please refund me...
          My replace id is[protected]
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Chandra Choudhury
            from Barpeta Road, Assam
            Apr 21, 2017
            Report
            Copy

            Address: Cachar, Assam, 788005
            Website: Amazon.in

            Dear Sir,

            In response to Order Id:[protected] it is to intimate that delivery person arrived at the given address with a packet at around 15.30 hrs on 20.04.2017 . Prior to that I received a mail with the mention that Your package is shipped by Delivery and the tracking ID is[protected]. However, while receiving the item it was noticed that the packet was torn on two sides and hand could be well inserted through the torn portions. It was found that a ball of plastic carry bags was only inside the packet and the same was shown to the delivery person and thus the packet was not received. This was the very first order placed to your agency and surprisingly this is the experience. Hope needful action will be initiated from your end in delivering material next time.
            Yours sincerely,

            Chandra Choudhury
            [protected]@gmail.com
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vijay kiran g
              from Nalgonda, Telangana
              Apr 21, 2017
              Report
              Copy

              Address: Hyderabad, Andhra Pradesh, 500059
              Website: Amazon

              I am having issues with the bag. So the agent was promised me 100/- so I rejected it and asked for 200/- because I stitched it for 250/- yu can check my whole chat conversation. The supervisor said I won't be able to process now. Then why did agent promised me. Why the hell did he promised me..if they promise us it looks like we should not trust them right ?
              Giving false information is not at all fair
              Seriously if I don't get the promised amount I will escalate to the federal department
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                a psing
                from Mumbai, Maharashtra
                Apr 21, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: 530016
                Website: www.amazon.in

                On 15 april 17 i order a product via #[protected] it was prepaid on 18 april u people delivered it n accepted by me agent named u no ph no.[protected] but till now who has recived it i dt no plz refund my amount as u people has cheated me after giving to who so ever how they will give me my product
                Akhileshwar singh
                [protected]
                Plz note_its not the first time plz verify fm ur end.
                Apr 30, 2017
                Complaint marked as Resolved 
                Sir oops amount was directly delivered into my account without any banking intervention or any deduction what is it in 1 day.thxs.But Some gentlemen should should watch or contact the person to whom so ever the package is delivered or not after lets say some days after their delivery.Some person suffers with these acts bye
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  karansingh9830
                  from Bhopal, Madhya Pradesh
                  Apr 21, 2017
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 482001
                  Website: www.amazon.in

                  I am Karan Singh from Jabalpur. I recently ordered a product from amazon on 13th April, 2017 and on the day it was out for delivery the status changed to "returning to seller" without my knowledge. the reason was shown that the product was rejected on delivery even though the delivery person never even came to my house. The delivery person never even contacted me. Every time I am provided with a contact number of the delivery person via SMS except this time there was no mention of it. On contacting the customer support I was told that the package was defective and for that reason the package was being returned without my knowledge. This raises the question that how do they know the product was defective? No one knows what's inside the box until it has been delivered, so how did they find out it was defective?

                  I have already waited a long time for it and don't want to wait for another 6-7 days. Since it's currently in my city I want it to be delivered. There's is no problem if they were unable to deliver it on the given date, but at least the customer should be updated with the reasons why there was a problem.

                  Order no:[protected]
                  Date of purchase: 13th April, 2017
                  Was to be delivered on: 20th April, 2017

                  Than you! I hope my issue will be resolved.
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    Imphal Gsnjk
                    Apr 20, 2017
                    Report
                    Copy

                    Address: 560055
                    Website: www.amazon.in

                    I have order some dc shoes and adidas slipper on 31st march, 2017 with order no.[protected] &[protected] respectively on one shipment which shiped through india speed post with tracking no .AW[protected]IN . The order had been delevered on 19th april, 2017 . Unfortunately order get delevered with empty without any shoes or slipper only covered with some magazine .. so plz refund back my money soon ...
                    Amazon India customer support has been notified about the posted complaint.
                    Apr 30, 2017
                    Updated by Imphal Gsnjk
                    Still now amazon did't give any respond to me and didn't refund money so everybody don't buy anything from amazon they are thieve .
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      MURALIDARAN.R
                      Apr 21, 2017
                      Report
                      Copy

                      Address: Vellore, Tamil Nadu, 635802
                      Website: amazon.in

                      I havepurchased a v -guard voltage stabiliser for led tv by cash purchase through amazon and when i opened the pack i found broken pieces of stabiliser and on noticing this i immediately closed and returned v guard stabiser to amazon .The amount for the return item was not yet credited. No response even after repeated email. please look into the matter.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        raja@1982
                        from Morena, Madhya Pradesh
                        Apr 20, 2017
                        Report
                        Copy

                        Address: 492001
                        Website: www.consumercomplaints

                        My name is raja and I had ordered placed on[protected] quantity 1 piece gemstone tester in amazon online shoping order no[protected] in cash on delivery and expecting arriving time of delivery product is[protected] i have take screen shot of my status also and attached photo And when i check tracking status showing delivered but i haven't got my shipment still now due to this i am mentaly harras .
                        Amazon India customer support has been notified about the posted complaint.
                        Heating problems during charging and operating...And draining of battery rapidly. And after contacting several times with Customer care they are not ready to take it back. Date of delivery-13/04/2017 at 09:48 am. Date of placing the order - 11/04/2017.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          KIRUBA KS
                          from Palghat, Kerala
                          Apr 20, 2017
                          Report
                          Copy

                          Address: Tirupur, Tamil Nadu, 641603
                          Website: amazon.in

                          I ordered a mobile-case but it doesn't suit my mobile and i returned that before one month but still now my amount is not refunded and i tried one month. DATE:29/3/2017
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            ncsqe
                            from Chennai, Tamil Nadu
                            Apr 20, 2017
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu, 600080
                            Website: [email protected]

                            Sir,
                            i bought this camera from amazon on 9th july 2016
                            my Order#[protected], from last 2 weeks the camera not working
                            iam checking with adaptor its works fine, reply me where can send for service
                            thankyou[protected]
                            n.chandrasekaran

                            after this message so far no response they said we will talk to seller wait for a week, now adays no response thats why i sent this complaint to all
                            regards
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              U
                              utpalb
                              from Mumbai, Maharashtra
                              Apr 20, 2017
                              Report
                              Copy

                              Address: 400095
                              Website: www.amazon.in

                              I have ordered for one purple color yoga mat at rs. 440.00 (6 mm thickness & 6 feet length) i have recd. The material on 18.4.17
                              After opening, i found it was 4 mm thickness & 5.5 feet length (Iam more than 5.5 feet height)
                              I can not understand, is there no skilled person, who can check the item, before it dispatch the customer;s end?
                              So, i request my friends, pl. Try to purchase the items on open market, where you can check it on the spot.
                              Amazon people are very careless
                              It is also happened before, where i have ordered one chopping board, they sent me wrong size items.
                              Thanx
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sneha Ish Gupta
                                from Nagpur, Maharashtra
                                Apr 20, 2017
                                Report
                                Copy

                                Address: Nagpur, Maharashtra, 440012
                                Website: www.amazon.in

                                Order ID[protected]:
                                1 of Pololu 3Pi [ASIN: B003XGJ3XS], without return of the item the refund was issued to the buyer, the buyer than did not return the item.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hari gopal yadav
                                  from Hyderabad, Telangana
                                  Apr 20, 2017
                                  Report
                                  Copy

                                  Address: 502336
                                  Website: amazon.in

                                  Dear sir,

                                  This is bring to you kind information, I purchased a coolpad mobile device order no.[protected] on 26/11/2016 from your amazon online shopping. Since last one month onwards i am facing call disconnecting while speaking.

                                  Hereby request you please rectify the above said problem as soon as possible and avoid inconvenient.

                                  Thanking you
                                  Harigopal
                                  [protected]
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    soumyabhas
                                    from Chennai, Tamil Nadu
                                    Apr 20, 2017
                                    Report
                                    Copy

                                    Address: 560098
                                    Website: AMAZON.IN

                                    Sir,

                                    Amazon refund of rs.1389 is not credited into my account, though amazon says they have completed the refund on[protected].

                                    Account no:[protected]
                                    Refund reference:nft[protected]
                                    Authorization code for sale transaction:980883

                                    I request you to check all the details and arrange for refund to my a/c.
                                    Thank you for your prompt attention to this matter.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rajat Saggi
                                      from Gurgaon, Haryana
                                      Apr 20, 2017
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 110018
                                      Website: Amazon.in

                                      Hii
                                      I bought a shoe from u uk 10 around 3 month back but I opened the black shoe pair a week ago but I feel that I didn't get the one side pair is not accurate even I used that but it's so tight in my one leg I wear it thrice but it's tight even I m using the same size which I bought earlier from converse store so plz do the needful its just nothing on my use I want to replace this I m a regular user of Amazon products this is the first time happen with me plz do something
                                      Rajat Saggi
                                      [protected]@yahoo.in
                                      [protected]
                                      Amazon India customer support has been notified about the posted complaint.
                                      Apr 20, 2017
                                      Updated by Rajat Saggi
                                      Hii
                                      I received a fake call from ur side and I even tell about ur executive that the guy is fake but really surprised u people were not taking any action about these fake call so now come to the point i complaint u about my converse shoes which I bought it on 9th Jan 2017
                                      But I opened this pair 10 days before and I feel that the one side pair is not right I got swelled after using this I shoot up a review last night and then this Mrng I called up Amazon c.care she told me that we could not return this bcoz of the return policy is expire
                                      I always put a extra pair of this black canvas bcoz I used this on my official uses so after using thrice I feel it's not comfortable so that's why I called up u for the refund I m a regular customer of Amazon I really disappoint this time with ur services
                                      I think next time I m not gonna buy anything from Amazon in future

                                      Urs truly customer
                                      Rajat Saggi
                                      [protected]@yahoo.in
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Harwinder pal singh
                                        from Katra, Jammu and Kashmir
                                        Apr 19, 2017
                                        Report
                                        Copy

                                        Address: 144008
                                        Website: www.amazondeliver.in

                                        Deepak kumar hr amazon has done fraud with me. He has taken 12000rs from me for delvery boy job in amazon. He took money from me in jitendra tiwari account. After taking money from me deepak kumar switched off his phpne. And amazon company toll free number is also not working... Deepak kumar hr amazon has done fraud with me.. Amazon company is a big fraud. Never deal with this company. Deepak kumar number is [protected].. Pl help me to find this person.. With warm regards, harwinder pal singh.[protected]
                                        Amazon India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit