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Amazon India Complaints & Reviews

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Last updated Mar 26, 2024
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Amazon India reviews & complaints page 764

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Address:New Delhi, Delhi, 110009

Respected sir,
Amazon refund my money 1645.00/- as expected 23 /01/2017 but in my bank account not show.
They say please contact the customer service of the bank and provide them the reference number, so that they will be able to locate your refund. Here is the complete reference ID for the refund transaction : 337201 processed on 23 January 2017 for Rs. 1, 645.00
Sirr I heartily request please solve that matter as...
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K
kr1189
from Udagamandalam, Tamil Nadu
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Issue with ordering products

Address:Coimbatore, Tamil Nadu, 641026
Website:www.amazon.in

COD option is locked in my Amazon account due to unknown reasons. I have contacted the customer care and escalated many times regarding the same. But till now there is no proper response from the team and always getting misleading informations. Totally frustrated in contacting them
every single time .

Registered Email ID - [protected]@gmail.com

Please look into this issue and forward this complaint...
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A
arnav11
from Kolkata, West Bengal
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Due to amazon technical mistake we are suffering

Address:342008
Website:www.amazon.in

I am a seller on amazon and sell product in the firm name naturehood arts.i got a order from deepa bhakshi for crockery unit.order id[protected].Accdg to amazon norms this order is to b fulfill as COD and easy ship which is not possible.amazon norms says it should b selfship with electronic advance payment.I already complain amazon lot of time but my problem is not solve by company.As per rule of amazon it should b selfship its weight...
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S
sumeetjaidka69
from Chandigarh, Chandigarh
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Delivery of order id: 403-7405690-6117968

Address:Chandigarh, Chandigarh, 160047

Order Id:[protected] was supposed to be delivered on 6th Feb but it was not and we received a text message that this will be delivered on 7th Feb which is today.
I called the delivery boy to get the status in the morning and he replied that he will deliver the package in the evening and in the evening instead of receiving the package i got a message that it is returned by us.
Delivery boy mobile number is 75080012.br...
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Wahengbam Gopeshore
from Mainpuri, Uttar Pradesh
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Payment is done but refuses the payment and cancelled the order

Address:796017
Website:www.amazon.in

To Amazon. In Aizawl/the 7th Feb. 2017

Hello sir,
I had ordered the following two items on 4th Feb.’2017 and paid the amount through Internet Banking from my saving account under State BanK of India. And from the Transaction statement, it is clearly shown that the amount Rs.3317/- had been transferred to INB AMAZON on the same day, that is Saturday, February 4, 2017. To my very surprise, Amazon. In cancelled my...
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Prakashv653
from Jaipur, Rajasthan
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Skull Candy Earphone stopped working after 2 Months

Address:Jaipur, Rajasthan, 302021
Website:www.amazon.in

I purchased (Skullcandy JIB S2DUDZ-003 In-Ear Headphone (Black) from Amazon on 4 November 2016 and made the payment of RS 749 via redeeming coupon of RS 500 and rest by making online payment. The product was working properly for 2 months and now stopped working which indicates that it was a fake Skullcandy. Date of purchase was 4/11/2016 and I received the product on 8/11/2016. There was no detail of the seller (Tecmate) and all they did...
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T
tausifscc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for the cancelled order

Address:Thane, Maharashtra, 400615
Website:amazon

I had placed order for panasonic camera on 20th Jan and cancelled it on 23rd Jan 2017 as it was available for at cheaper rate. Order #[protected]

The refund of 25, 500/- was processed and should have been reflected on or before 28th Jan 2017, but amount is still not credited in my account.
I have been calling Amazon as well as my bank several times to track the payment.

Bank needs UTR number to...
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J
Jescemine Nongrum
from Bengaluru, Karnataka
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Dent in sunflame chimney

Address:560043

There is a dent in the sunflame chimney. When the installation person came, he opened the sealed box and he showed the dent. This is my order id :

Order date: 27-Jan-2017
Order #:[protected]
Order total: 9, 299.00 (1 item)

Please arrange for a replacement. But we will not bear any further expenses on the installation.

Regards,
Jescemine...
+1 photos
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R
Rohit Halba
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not issued even after 12 days

Address:411014
Website:www.amazon.in

I have ordered oneplus3T on 22 January 2017. The payment is made for this order through the SBI debit card.

As this order was cancelled on 27 January 2017. The Refund should be reflected on my account within 3-5 business day.

I have a conversation with the Amazon customer care. They provide some 6-digit Refund Reference Number and said asked our bank representative regarding this issue.

I have...
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D
deepak sai boosa
from Chennai, Tamil Nadu
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Didn't get cash back on citi bank credit card-For the Order Purchased

Address:Medak, Andhra Pradesh, 502319
Website:www.amazon.in

Hi Team,

I Placed order in the month of October using mobile app and Payment was made using Citibank credit card as per the offer 10% additional cash back for the order is not credited to my Citibank account. The same has been escalated to the team, but no resolution is provided.

I called to the customer care several times and every time they say we need 24-48 hours for the resolution but till date the cash...
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Tps.jothi
from Nellore, Andhra Pradesh
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Worst Refund process

Address:629502
Website:www.amazon.in

Made a purchase from amazon which comprises of 1 order worth 7990rs. later on, same day i cancelled the product. at the end of day i got a email form amazon that the refund is made and this is The Authorization Code (Refund Reference Number) for the transaction is 895107.

and they asked me to contact the customer care of the bank to track the refund which is not yet processed.

I have called the state bank of...
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Address:Pune, Maharashtra, 412105
Website:www.amazon.in

This is a product no[protected] and worst services i m getting from amazon...
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K
Konchok Lhundup
from Chennai, Tamil Nadu
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Refund amounts

Address:Mysore, Karnataka, 571104
Website:Amazon Company

Hello sir and madam, I request all up you, I was orders seiko 5 man Watch I already paymant net banking amount 13550 I want to cancelled this item. please refund me my amount 13550 Rs . I am waiting for your amazon Company please refund me, very first okay than......
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R
Rhean
from Vasai-Virar, Maharashtra
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Complaint against order 1713972334981110

Address:Thane, Maharashtra, 401208

I had orderd this product and paid by net banking and delivery boy took 500 rs in my absence.. as my younger brother wasnt aware of it .. the delivey boy shudnt hav taken it... I m upset due to poor delivery service.....
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G
Gaurang Pathak
from Delhi, Delhi
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Return Shipment

Address:Valsad, Gujarat, 396020

Although no one has visited | contacted us for Amazon Return Shipment from Blue Dart, we got message from Blue Dart that it was attempted. Please resolve and arrange for collection of Shipment. The details of Shipment is as follows :

Your Transaction Summary
Send your items back to Amazon and you're done!
Securely pack the items to be returned. Send all the items below back to Amazon by Mar 5, 2017. We have sent...
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N
nimesh.patel
from Ahmedabad, Gujarat
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Didn't get cash back on citi bank credit card

Address:Ahmedabad, Gujarat, 382415

Order #[protected]
I have purchased the Samsung J 7 Mobile on 19 Oct 2016 and there was 15 % cash back on this product to pay through citi bank credit card but on till date which amount don't received so i have contacted amazon support team multiple time but now they turn off on their voice but below is the mail to express that on till date cash back should be deposit in my account but it's same.

nimesh.patel.[protected]@gmail.com...
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R
ravisuryawanshi
from Pune, Maharashtra
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Shipment

Address:411028
Website:On dor courier..

I have done a courier on dated[protected] with shipment #43330155 from nagpur. It was a return product of amazon. The consignment is getting back to source many times
but none of on dot official reported about it. it almost a month getting delayed for return and Amazon refused to process the return process.
when tried contacting on dot officials in nagpur they are not able to provide simple information about the product and...
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Sattajyoti Sahoo
from Delhi, Delhi
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Refund not recieved till 20 days

Address:Sambalpur, Odisha, 768018
Website:Amazon.in

I have returned a produt worth rs.1000 and still not been refunded.I has been 15 days and the costumer care is not also responding positivly. He is going on extending the date .I have already tried everying he told but noting happened....
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Address:Bangalore, Karnataka
Website:amazon.in

I have ordered the item on 30th Jan and promised last date of delivery was 4th Feb 2017.However i got a message from amazon that my address is not reachable or need more info. I have ordered many items to my current address in the past and never come across such a stupid issue. I am staying in center part of city.
I have complaint to customer service and no action taken after 48hrs even. One more thing I have paid full money including...
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C
chitra mani
from Noida, Uttar Pradesh
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Invoice for mobile purchased through amazon

Address:600010
Website:Amazon

I had purchased a mobile through amazon on 31.1.17. the invoice was generated in the name in the amazon account. As I am eligible for a reimbursement for a Mobile handset I requested for change in name (my official name) in the invoice. The customer service person through online chat said it's not possible. Since I gave a poor feedback on the CS enquiry, the call was escalated and I spoke to a supposedly higher executive who guided me to...
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