Amazon India Complaints & Reviews

Order placed online with amazon.in 1 Voltas AC 1.5 tons on 24-03-17 vide order no#[protected].
HDFC Bank has confirmed that two paymentsmade to amazon:
Date Auth code Amount
24/03/[protected]
25/03/[protected]

Amazon insisting only one payment received and to contact HDFC Bank .

Pickup Taken - With a 7 year kid and no adult supervision

Yesterday April 10, Before 8 to 11 am. Your pickup executive had came for pickup of the Media Box.

1. There is no adult supervision yesterday in that time

2. He had missed the hdmi cable, media box remote & carton box of that product.

3. As we had connected in that media box, our USB receiver for keyboard and mouse is also taken while he had taken the item.

4. Without any adult, why your pickup executive had made this urgency and even i did not get any sms about his visit.

5. I need the seller to Return my wireless USB Receiver and take the seller's things properly.

6. If there is no adult to care, please ignore and pickup later.

Yesterday i had called the customer care, they told that the message also showing for refund initiation, After it reaches the customer, if any problem then they will call and update about any other product missings.

As a prime member, see how much steps i had to take care of these things, let amazon team should do the best.

The tracking id he had given is [protected]

I had ordered a MI 4A phone through Amazon.in which was delivered on 10th April 2017. Unfortunately the product although it claims of 16GB of internal space has only 10.37 GB of internal space of which only around 7 GB space is available after pre loaded Apps. (Photo attached)

I have been asking for a return of exchange of the product which is not getting booked online from your website, Amazon Mobile APP or Smart check, nor is being taken through your customer care number. I have already complained the same with www.consumerhelpline.gov.in (Complaint Number 226764)

Your website nor Smart check has the option to check for the internal storage space of option for returning product which is not as per description.

Regards
Sandeep
ORDER #[protected]

Order#[protected], Product:
2 of VLCC Pedicure and Manicure Kit FREE VLCC BODY LOTION WORTH RS 150

The order tracking said that- Package was handed to a receptionist on Sunday(09th Apr'17). i have given my office address for delivery and we do not have any security/receptionist working on a sunday. I have left a feedback with details, so i got a reply from amazon that the delivery will be done on Monday (10th Apr'17) which again did not happen.

I had paid for Cannon Printer on 27th March the amount paid was Rs.2195, it was confirmed through mail that i will receive the product on 28th March as I had paid Rs.100/- extra for quick delivery but Amazon did not deliver the product on time, after calling Amazon their team told me due to some reason they were unable to deliver the product. on 2nd April I called again Amazon but at this time they cancelled my order and assured that I will get refund in my bank account in next three working day, I have received the refund receipt which also confirms that I will get my refund in three days, today being 11th and it is more than three days i have not got my refund, I had also called after 5 days they said it will take 5 to 7 working days, now it is more than that but still waiting for my refund, when ever i call there is no proper update form Amazon.
My Order and Refund details are below.

(Refund Invoice)
1)Sl.No Description-Canon Pixma
MG2577s
All-in-One
InkJet Printer
(Blue/White)

2)Order Id[protected]

3) Original Invoice Number-TN-MAA[protected]

4)Original Invoice Date-02-Apr-17

5)Amount-2195

Thanks & Regards

Kunal Shinde
Pune-
mobile no-[protected]

Sir,
in quickly i ordered to amazone for tablet there were no option that is it calling or without..in priscribed website. and I ordered but now i understood that it is a without calling tablet I do not want to buy this. So if you want to take return or replace another calling tab .i request for it.
I call 2 times to customer care of amazone but they are telling that the our policies are not to replace the product
my Order Number:[protected]
Pars Vyas
[protected]

Dear sir/madam
I, Balaji Chakraborty of Jabalpur MP want to lodge a complaint regarding non receipt of refund amount of a pair of Woodland sandal of amount of Rs.2471. I contacted customer services several times but no positive response received. The refund/refund no.[protected] dated 29/3/2017. My e-mail id is [protected]@gmail.com My contact no. (+91)[protected]. I am tired of their excuses for not returning my amount and request you to take some immediate actions. Thanks.

I had booked a Samsung galaxy j7 prime mobile on 24.03.2017 after full payment through credit card . But till 07.04.2017 I didn't get the product. After contacting so many times to your customer care from my side, there were only fake commitments from your end for delivery. So, I requested to refund the total amount on 07.04.2017 on priority. Still now I haven't got any refund or confirmation from your end. I have never seen such a worst customer service like this before.

Requesting you to process the refund as soon as possible and confirm the same on priority.

Regards,
Rajesh Kumar Moharana
Mob.No -[protected]
Email - [protected]@gmail.com
Bhubaneswar

Hi this is shravanthi I have booked one samsung mobile j2 expected delivery date 29march I have called Amazon customer care saying my account is hold pl unhold my account my Amazon account no [protected] I have purchased on my brother s debit card order date 19th March order no[protected] tracking # ct 10412365 if it is delivery ok other vas cancel the order return my money back...Thank you

Sir mera redmi 3s prime phone book kiya tha 7/4/17 ko, jo mujhe 8/7/17 ko 8pm tk deliver hona tha. Bt abhi tk nhi hua... Bhut complaint kiya custmor care pr bt kuch nhi hua...
M kl se he bol raha tha k ek call kr k bol do k product 2 day k baad deliver hoga... I dont mind, mera work to nhi khrab hota... Really m sunday ko b boss se permision le k subha 10 bje se sham 9 bje tk wait kiya bt kuch nhi hua.

I placed order nillkin cover case for moto z play on[protected] from Amazon.in given CPD was 7-4-2017 but still not get my order, On 8th without my Knowledge and any intimation they updated me as delivery attempt, After this i called so many times to Customer support team they are telling me the order will deliver before 8:30 pm. In this three days i call them five times.

I submitted a replacement request of the product I received on March 30, 2017 and it was collected on April 1, 2017, with the guaranty of being replaced by now. The product pick boy gave me a slip which contained totally blur details, upon asking he denied of any further slips and told not to worry also he mentioned wrong number on the slip. and I was asked to contact on the number given if I do not get my replaced item. I had another number of the agent through which he contacted me to pick up the item, but that number is always switched off. I request you to look into the matter as soon as possible and maintain my trust in your company, or else I will take further actions.

Dear Folks,

I placed order on[protected] and from Amazon.in given CPD was 7-4-2017 but still not get my order, On 7th without my Knowledge and any intimation they updated me as delivery attempt, After this i called so many times to Customer support team they are telling some stories and now they are telling need 2 more days to delivery the product.. Actually i order for Birthday gift to my friend on 8-4-2017 but today date is 9-4-2017. After our conversation without any confirm and information they are ignoring my call. This Amazon.in is very hurting me my friend also waiting for gift. And 1 customer executive told me we will 100% delivery product on 8-4-2017 within 11 Am but they failed and after 11 i called that time they told me within 5PM you will get the product again they failed after i called they told me 100% we will delivery @ 8PM again they failed..!! Today morning i called and i asked when i get the product they told wait up to another 48 hrs ..!! i ask why should i wait u given promise date was 7th now you are telling like this. This is not fair and good again they ignore my call without any solution.

As I have purchased some item from Amazon.in and the refund amount has been initiated on 30 March and till today the amount is not been credited in my saving account and my reference number is[protected].This is my reference number of my amount which is going to be credited as this reference number is given by Amazon to me to get my refund amount as it has taken more than one week and the amount is not been credited in my account.Please see my complaint and credit my account as soon as possible.

I have ordered a OPPO A 57 mobile on 20/03/2017, so far i have not received
ORDER #[protected].
SELLER: COMPS TRADE
Courier: Comps Kart, Tracking #: CT20712606
Date of delivery in the systems:21/03/2017

contact: SHAIK KHASIM SAIDA
TEJESWANI RAOD
KUVEMPU NAGAR
KRS AGRAHARA
KUNIGAL 572130
TUMKUR DT
KARNATAKA
MOB:[protected], [protected]

I have placed order thro Amazon as per the advt in the press for motog5 mobile.

The offer along with the mobile is 1. Free Sandisk Ultra 16GB MicroSD memory card. 2. Rs. 1000/- Cash back if HDFC Credit card is used.

I did the same and used HDFC Credit card, I may be receiving the cash back to my a/c.

I have received the mobile thro Amazon on 7th April one day before the actual announced delivery date.

I have not received the free Sandisk Ultra 16GB MicroSD momery card.

I request you to look into it and send the free offer of 16GB Micro card, .

Thank you.

Following are my complaints:
1) PO#[protected].

The item ordered is appearing as delivered. However I've still not received the item. The item is prepaid. Please track the consignment and update me on the actual status.

2) PO#[protected].

This item has been ordered (prepaid). on 4th March'17 and still not been delivered. It"s more than a month now. Either you do the delivery or refund me the cash.

I placed a order[protected]) and paid money for redmi 4A mobile on 30th march 2017, I CHECKED tracking status it will be delivered by 4th march 2017 and amazon assured to delivery my product on 4th march 2017, but it is not delivered on 4th m arch 2017, I waited till 6th march 2017 but it not delivered to me but still it shows on 4th MARCH 17, I called toll free number, they told it will reach you today, but not again I called they given 24-48 hours, anyway I accepted, then I called after 48 hours, again telling the same 48 hours and I frighted with them, simply they cut the call, again I called they told we will refund your amount and it take 3-5 days, this is really worst and fraud of Amazon.

My waste of time and because of this I irritated and heart broken.

no product or no instant money - what is this ?

This is order that I made got cancelled on the delivery date, need to know how I'll be compensated against this loss. BIG JOKE is that product is still online.
Thanks for your Amazon.in order! (#[protected] dispatches.

Kudos to Amazon service!!! Excellent service!!!
Marvellous and commendable approach to manage their customers!!WOW!

I want to know that what is ''other'' option in storage setting bcoz after downloading 4-5 app of total 1gb after downloading when i checked storage setting on my device there is an ''other'' option in storage setting and it is showing that 5.28gb has been used by that other option.
I m mentioning that screenshot below.