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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 789

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S
Subeesh Suby
from Chengannur, Kerala
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Account hold without permission

Address:Ernakulam, Kerala, 682504
Website:amazon.in

Amazon is a fake site with worst customer service they are holding my account for no reason and also not providing me the refund .i will elaborate what happened exactly i have ordered a phone on amazon.in when the time i order it was succesfull after one min got an SMS providing your order is cancelled and i used my debit card to book that now 8999 isnt refunded which i had used for it...
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R
Rash I
from Mumbai, Maharashtra
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Worst customer service experience

Address:Mumbai City, Maharashtra, 400054
Website:www.amazon.com

I had placed 2 orders. Order #[protected] and Order #[protected]. Both the tops when delivered, I was shocked with the quality of the products. Products were in no way anywhere as per item description. I placed return request on the same day. Nov. 21, 2016 was return pickup scheduled for Order #[protected] and Nov. 23, 2016 was return pickup scheduled for Order #[protected]. The pickup was never done for...
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Address:Coimbatore, Tamil Nadu, 641028
Website:Www.amazon.com

It have been 10days the refund payment was not done. Still now I didnt get my money.and after all my account is bolded. I don't no why u holded my account..And I'm requesting you to refund my money and in gold my account.
Just repay my cash as soon as possible.. make it today
Now I'm afraid to buy any products from Amazon .due to this problem.
....
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H
Himansu Pati
from Bhubaneshwar, Odisha
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Non delivery of ordered item even after giving full payment.

Address:Khordha, Odisha, 751014
Website:Amazon.in

I placed an order for water storage heater vide I'd no[protected]. The item was despatched on 12 th nov 2016 and intimated date of delivery at Bhubaneswar at my residence was 24th nov. I made the payment in full. On 24 th I received a message from the courier Gati that the item was out for delivery and cell no and name of delivery boy was also given. When nobody turned up till evening I rang up the fellow. He said the vehicle broke...
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I ordered this item in september from your website
i didnot receive this item then i cancelled the product a month back
i didnot receive the refund also
kindly address the issue...
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S
sanjay kawdey
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Where my stuff?

Website:www.amazon.com

Dear Amazon team,
I really regret with you that I ordered a Samsung evo 16gb class 10 hdhc card from your website and made online payment but you didn't delivered it to me yet you message me that you successfully delivered it to me.sir I didn't get any kind of ordered I didn't know who delivered it to me but I dear didn't get it.sir please provide my stuff to me or return my money.
Thank you
SANJAY KAWDEY...
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T
tushars2001
from Mumbai, Maharashtra
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False Promise and Cheating

Address:Bangalore, Karnataka, 560043
Website:www.amazon.in

It is regarding my GC (Gift Card) order id: ORDER #[protected]. I placed it on 25th Nov 216. I didn't get it in said 15 mins time (i waited till 1+ hour). I needed to purchase Moto G http://www.amazon.in/Moto-G-Turbo-Black-16GB/dp/B019BH7V0O?ie=UTF8&psc=1&redirect=true&ref_=oh_aui_d...

I called Customer Care and they said there was some problem causing delay. At the same time, timer on Moto G Product...
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P
Pratap Bhavihalli
from Bengaluru, Karnataka
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Order #: 404-5614186-1412362

Address:Koppal, Karnataka, 583231

I was cross checking the order amount with invoice that time courier boy misbehaved with me hence i rejected my order.

Please look into this matter.

Regards,

Pratap Bhavihalli...
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A
Arunendra Dubey
from Pune, Maharashtra
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Return /Replace Product Not Received

Hi,
I have buy a Redmi Note 3 mobile phone from amazon app, but mobile functionality is not working proper. i have raise a request on app for replacement but not received yet

Order Details.
Order#[protected]
Xiaomi Redmi Note 3 (Dark Grey, 32GB)
Sold by: Gabbardeals...
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R
Rag99999
from Bengaluru, Karnataka
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Medical equipment of dental

Address:500660
Website:Amazon

We have placed an order thru online on 17.10.2016 and paid rs.2850/- and after some time they have expressed their inability in providing the equipment and amount will be deposited but unfortunately none of the amazon person showed interest in returning out amount till today.

In this regard we are requesting to return our fund at the earliest and it is very difficult to lodge complaint against amazon and there is no response...
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N
nick_name
from Bengaluru, Karnataka
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Negligence towards customers inconvenience.

Address:560037
Website:amazon.in

I ordered Apple 6s PLUS Gold 64 GB with one day delivery and I got it next day at 8:30 am, guess what I got iphone 6 64 GB 4.7 inch Silver colour... woow I should b very happy, I should write an amazing feedback saying amazon's amazing service... early morning instead of having tea I was writing feedback and discussing my issue, WHICH THEY DIDN'T RESOLVE... shame on you guys...
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J
jenkins1303
from Panaji, Goa
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Delivery

Website:amazon.in

I placed an order for Fotodiox Nikon Macro Extension Tube Set Kit for Extreme Close-up Fits Nikon Cameras (order number #[protected]. It was supposed to be delivered on 26 NOv 2016 by amazon transportation services and I was sent an sms with the contact number for delivery agent [protected] was also sent to me. Evening i got a text and email saying the delivery was attempted but premises was closed. I tried calling the number but...
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D
dvl narayana rao
from Pune, Maharashtra
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Fresh Product not received

Address:Pune, Maharashtra, 411014
Website:AMAZON

I have ordered for a D-Link DSL 2750U modem vide order no.[protected] dated 25/10/2016 but to my surprise, I have not received the accessories as detailed in your site and also received an used modem which are full of scratches.

I therefoe request for replacement of the above item and request to also supply the accessories.

thanking you...
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S
Swapnil P_Jain
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tricking customer

Address:380004
Website:Amazon.im

Order #[protected]
Order has been cancelled as item was bought at heavy discounted rate provided by Amazon. But amazon didn't deliverd the item. Customer representative has informed that parcel has been damaged. On calling again I got an different answer. I am wondering that item bought at cheap rate, So parcel has been cancelled by Amazon.
I think the ordered was never delivered by seller. It was just a part of trick...
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D
d_sarkar85
from Guwahati, Assam
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Refund Issue Payments.

Address:Kamrup Metropolitan, Assam, 781005
Website:www.amazon.com

Order Id:[protected] Returned on 4th of Nov.16 and Picked-up on 7th Nov.16 from AMAZON. Already 19 days gone but they have not refund my money against this order No. Always their representative told me that they look into the matter but still not given any solution on this.

So look into my Complaint against AMAZON on reference to this Order Id:[protected] and take necessary action against amazon. So that...
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A
Ajay kumar A
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Amazon customer service

Address:560041
Website:amazon.in

I placed an order for Phone on Amazon India on 27th Oct and got it delivered on the same day . The Phone was defective and a replacement was delivered on 16th Nov . From 27th Oct to 16th Nov not even once Amazon called us to give update on the Replacement, We were the once who were calling them repeatedly . The replacement phone again was defective and we requested for an refund on 20th Nov. We were verbally assured on phone that we will...
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M
mbasha.73
from Ponnuru, Andhra Pradesh
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Amazon online order return issue

Address:520007
Website:www.amazon.in

Dear sir,

I have placed order with amazon india and it was delivered I have placed order in emi basis but they have debited direct payment method and was sure I have placed order in monthly emi basis I want it on emi basis other wise I want to return this I have descused with customer care executive he told that it was not possible for return of the product please help me on this issue

Order #
[protected]br...
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A
amardesai89
from Mumbai, Maharashtra
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Cashback not received even after 45 days of actual date

Address:Raigad, Maharashtra, 410210
Website:www.amazon.in

I had ordered the item order #[protected]. (Oneplus 3 mobile)
Using promotion going on with statebank card.
The cashback was supposed to be delivered by oct10 2016, yet its not credited to my account.

Every time i contact amazon they just ask me to wait.
Its been 45+ days now, i m yet to get the cashback

Few of them say its been initiated few say its pending from bank, but none of...
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R
ricky1001
from Kolkata, West Bengal
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Used Macho Brief delivered instead of rs 499Jockey Men's Synthetic Brief

Address:Kolkata, West Bengal, 700120
Website:amazon.in

I ordered 2 briefs from amazon, my order no. is[protected]).The order is for Rs 868.Ist brief is for rs 499 and the 2nd one of rs 369.I received both of them, the 2nd one is genuine and the 1st one is used macho brief.
This type of thing not expected from amazon...
From, future i will ask people not to buy anything from Amazon.

My name is Soumyadeep Das amazon a/c id (ricky.[protected]@gmail.com)
Contact...
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K
kannu£2390
from Delhi, Delhi
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Refund still not credited in my account

Address:110018

This is regarding my order number[protected] as per amazon they initiate refund on 12 november 2016 but bank say amazon not initiate my refund rs 6, 245. I am very much upset bank and amazon both unable to locate my money. Where i go don't know. Please credit my money in my debit accounting i have already financial issue. Please do something for me.. I need my money first amazon ownself cancelled my order now they don't provide my...
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