Amazon India Complaints & Reviews

Amazon has transferred 29, 999/- to my account number [protected] on 22nd jan and till now i have not received the money in my account, even they have provided me the transaction number 494007 which is generated by RBI as they told me but i don't know is it valid or not but whoever is right till now i have not received even a single penny in my account, i have called SBI customer care more then 100 times and they are saying that they don't have any facility to charge dispute in SBI, they are hanging up the call and not listening my problem .i think charge dispute is the only way to locate the money where it is stucked in the pipeline of transaction, resolve my problem ASAP.
please do the needful.

I purchased two items (Symbol Men's Polo -SS16PLK1_Small_Light Yellow- lightning Deal 279 Rupees, and symbol men's cotton lounge bottom -MNW-PYJ5_ multicoloured_medium -399 rs ) but I cancelled both item . I received only one refund of 279 rs . I have received an sms regarding refund of my Symbol men's cotton lounge bottom (MNW-PYJ5_ multicoloured_medium) on 27 January 2017 that refund has been initiated from amazon and within 2-4 business days it will reflect in my account but it has been more than 2-4 business days till now i have not received my refund .
Order no.[protected]
Order placed 21 January 2017
Refund reference no. 569980
I want my refund

I ordered Lee copper shoe on 31 Jan 2017 but bciz of your poor service courier company didn't bother to deliver company also send email that attempt had made but no was available it is very shameful for company that it never sure product should reached consumer I wandering here and there in search of product but couriers company send simple massage u r not available or consumer not available though I m available no body called me but send massage or email me uvr not available I request Amazon be serious handling consumer problem I ordered this product though Amazon pay next time I never add money to Amazon my first time experience so bad otherwise I will go consumer court.
..

I received a worst customer service from AMAZON support staff. The person after kept waiting for 40 minutes, simply left the conversation without giving me any reply.

So, I decided not to buy anything and decided to close my AMAZON Account.

But, I have some money in my AMAZON Wallet. The AMAZON refused to transfer the money into my bank account. There are suggesting me to buy something with that money. But, I don't want to buy anything from a website which has a staff who don't values it's customers.

So, I decided to file a complaint against AMAZON INDIA Website.

Last end of January 2017 I purchased four print head. But one of them is not working (not detecting). Please change my printhead (Cyan)

Respected sir,
Amazon refund my money 1645.00/- as expected 23 /01/2017 but in my bank account not show.
They say please contact the customer service of the bank and provide them the reference number, so that they will be able to locate your refund. Here is the complete reference ID for the refund transaction : 337201 processed on 23 January 2017 for Rs. 1, 645.00
Sirr I heartily request please solve that matter as soon as possible.

Customer name - Munesh kumar
Email- [protected]@gmail.com
Account number- [protected]

COD option is locked in my Amazon account due to unknown reasons. I have contacted the customer care and escalated many times regarding the same. But till now there is no proper response from the team and always getting misleading informations. Totally frustrated in contacting them
every single time .

Registered Email ID - [protected]@gmail.com

Please look into this issue and forward this complaint to the relevant team. Thanks for your help!!

I am a seller on amazon and sell product in the firm name naturehood arts.i got a order from deepa bhakshi for crockery unit.order id[protected].Accdg to amazon norms this order is to b fulfill as COD and easy ship which is not possible.amazon norms says it should b selfship with electronic advance payment.I already complain amazon lot of time but my problem is not solve by company.As per rule of amazon it should b selfship its weight is more than 18 kg.even buyer nature is so rude n not show proper response.

Order Id:[protected] was supposed to be delivered on 6th Feb but it was not and we received a text message that this will be delivered on 7th Feb which is today.
I called the delivery boy to get the status in the morning and he replied that he will deliver the package in the evening and in the evening instead of receiving the package i got a message that it is returned by us.
Delivery boy mobile number is 75080012.

We are regular customer of Amazon and we have never experienced this sort of issues.We will urge you to look into this issue and let us know the reason that why this much delay occurred.

To Amazon. In Aizawl/the 7th Feb. 2017

Hello sir,
I had ordered the following two items on 4th Feb.’2017 and paid the amount through Internet Banking from my saving account under State BanK of India. And from the Transaction statement, it is clearly shown that the amount Rs.3317/- had been transferred to INB AMAZON on the same day, that is Saturday, February 4, 2017. To my very surprise, Amazon. In cancelled my order by informing me the cancel reason as ‘ Payment Declined’
Then where is the amount of Rs. 3317.00 transferred from my Bank account to INB AMAZON gone? Kindly explain me about Payment Declination ; please search my payment and return to me so that I could re-order the same items.
To support my claim that Rs. 3317.00 has been transferred to Amazon from my bank account, I am enclosing my account’s transaction statement from onlinesbi.com.
FROM
WAHENGBAM GOPESHORE
[protected]@gmail.com
My order details are:
Cancelled Order Details
Order #[protected]
Placed on Saturday, February 4, 2017
1. Samsung Evo+ 128GB Class 10 micro SDXC Card (With adapter)
Sold by Memory World Fulfilled by Amazon
Cancel reason: Payment Declined
2. Snap 'n Grip Auto Adjustable Universal Wrench (Set of 2, Black and Red)
Sold by Cloudtail India Private Limited
Cancel reason: Payment Declined
•

I purchased (Skullcandy JIB S2DUDZ-003 In-Ear Headphone (Black) from Amazon on 4 November 2016 and made the payment of RS 749 via redeeming coupon of RS 500 and rest by making online payment. The product was working properly for 2 months and now stopped working which indicates that it was a fake Skullcandy. Date of purchase was 4/11/2016 and I received the product on 8/11/2016. There was no detail of the seller (Tecmate) and all they did is averted the responsibility.

I had placed order for panasonic camera on 20th Jan and cancelled it on 23rd Jan 2017 as it was available for at cheaper rate. Order #[protected]

The refund of 25, 500/- was processed and should have been reflected on or before 28th Jan 2017, but amount is still not credited in my account.
I have been calling Amazon as well as my bank several times to track the payment.

Bank needs UTR number to track the payment but Amazon is not ready to give transaction details of the refund processed. They have provided 6 digit reference number which is not referring to any transaction in the bank.

I have been asking repeatedly for the transaction details but they keep on stalling me...
If they have processed the payment then why they are not giving the details.
I have been told several times that money would credited by the end of the day or in 24 hours. Even they told about some technical error from seller and they refused that refund was processed successfully.
And without giving me any transaction details, they keep telling me to call the bank, which I have done several times.
But they are not giving any details about the transaction.

Its been 2 weeks and I have not got my money back yet.

There is a dent in the sunflame chimney. When the installation person came, he opened the sealed box and he showed the dent. This is my order id :

Order date: 27-Jan-2017
Order #:[protected]
Order total: 9, 299.00 (1 item)

Please arrange for a replacement. But we will not bear any further expenses on the installation.

Regards,
Jescemine

I have ordered oneplus3T on 22 January 2017. The payment is made for this order through the SBI debit card.

As this order was cancelled on 27 January 2017. The Refund should be reflected on my account within 3-5 business day.

I have a conversation with the Amazon customer care. They provide some 6-digit Refund Reference Number and said asked our bank representative regarding this issue.

I have also visited the bank branch, they said we can't track transition with the Refund Reference Number.

Thanks and Regards
Rohit Halba
rohit.kmr.[protected]@gmail

Hi Team,

I Placed order in the month of October using mobile app and Payment was made using Citibank credit card as per the offer 10% additional cash back for the order is not credited to my Citibank account. The same has been escalated to the team, but no resolution is provided.

I called to the customer care several times and every time they say we need 24-48 hours for the resolution but till date the cash back is not credited to my credit card.

The Order Number #[protected]

Made a purchase from amazon which comprises of 1 order worth 7990rs. later on, same day i cancelled the product. at the end of day i got a email form amazon that the refund is made and this is The Authorization Code (Refund Reference Number) for the transaction is 895107.

and they asked me to contact the customer care of the bank to track the refund which is not yet processed.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken. And customer care officials are refusing to raise a complaint from bank side.

email:tps.[protected]@gmail.com

This is a product no[protected] and worst services i m getting from amazon

Hello sir and madam, I request all up you, I was orders seiko 5 man Watch I already paymant net banking amount 13550 I want to cancelled this item. please refund me my amount 13550 Rs . I am waiting for your amazon Company please refund me, very first okay than...

I had orderd this product and paid by net banking and delivery boy took 500 rs in my absence.. as my younger brother wasnt aware of it .. the delivey boy shudnt hav taken it... I m upset due to poor delivery service..

Although no one has visited | contacted us for Amazon Return Shipment from Blue Dart, we got message from Blue Dart that it was attempted. Please resolve and arrange for collection of Shipment. The details of Shipment is as follows :

Your Transaction Summary
Send your items back to Amazon and you're done!
Securely pack the items to be returned. Send all the items below back to Amazon by Mar 5, 2017. We have sent these details to you at your Amazon message center
Your return pick-up is scheduled for: Saturday, Feb 4, 2017, 15:00 - 18:00 The phone number we've given to the carrier for this pick-up is [protected]
Pickup Address
Gaurang Vasantrai Pathak
K/6,
Atul Colony,
ATUL, GUJARAT - 396020
Phone: [protected]
Pickup Time:
Saturday, Feb 4, 2017, 15:00 - 18:00
Pickup Tracking ID:
[protected]