Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 792

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Complainant29001
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon.in order (#405-6108581-4340308)

Address:Pune, Maharashtra, 412207
Website:www.amazon.in

Hello Amazon,

I had placed a below order on 14 November 2016, I am receiving SMS on cell
phone since 2 days, "

Arriving Today: Your package with The Modern Kama Sutra in a Box: An
Intimate Guide to the Secrets of Erotic Ple~ is out for delivery.
http://amzn.in/59HLFNc

We could not deliver your order with The Modern Kama Sutra in a Box: An
Intimate Guide to the Secrets...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sriraksha25
from Bhatkal, Karnataka
Report
Copy

Refund not received

Address:Bangalore, Karnataka, 560043
Website:Amazon India

Order#[protected]

I had ordered a Panasonic hair dryer and straightener on Oct 1st 2016, payment was made through net banking but due to some reason amazon declined my order and asked me to revise the payment and I did, my money was taken but the order was declined. I asked the customer service about my refund but they said they did not receive the payment and then I checked with my bank and they assured me that the...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Komal Parmar
from Mundi, Madhya Pradesh
Report
Copy

I'm complaining about poor delivery system

Address:474006
Website:Amazon.com

I got sms on 17 November 2016 that my order will delivered me today but in evening I have got msg that delivery fails cos of address closed although I'm in home all day.. Same repeated today 18th not itself. I had make call to delivery man he assured me to make delivery today evening but same delivery fail msg I got. This is pathetic....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pooja Goyat
from Delhi, Delhi
Report
Copy

Made bill more than maximum retail price

Address:New Delhi, Delhi, 110001
Website:www.amazon.in

I had ordered adidas duramo slide slipper from Amazon.in. They charged me Rs. 1299 but when I saw the maximum retail price of product that was Rs. 1199.
They charged me Rs 100 extra. Shipping charges are also 0. Please take strict action towards this matter. No one can make bill of more than MRP. The seller is cloudtail India private limited. Don't make fool of others. A well established site can't do like this to its customers.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raviteja Kumar
from Bengaluru, Karnataka
Report
Copy

Didn't received my 2000/- amazon cash on lenovo z2+ purchase by prepayment

Address:560103
Website:www.amazon.in

Order #[protected]
When i was placing this order it’s clear that there are 3 offers applicable for this product.
Exchange 3000 (Which i got)
Amazon cash 2000 (Issue in receiving this)
Kindle e book worth 300

Here i am attaching the (Image) offer that they are giving for this product.

Nowhere is it mentioned that the offer is between 3-10 oct in t&c.

But when...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijit surve
from Mumbai, Maharashtra
Report
Copy

Deliver defective watch

Hi

I am buy online Sonata watch from Amazon below are its details.but when i check that they delivered defective watch

Watch Details :
Sonata Ocean Analog Black Dial Men's Watch - NF7988PP01J

Order No: Order #[protected]

So i called to their Customer care They told they Schedule pickup today between 8 am to 11 am but non of there delivery boy come for pickup so...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umapathy M
from Chennai, Tamil Nadu
Report
Copy

Purchase of one huawei landline model cell phone (ets5623) -

We have purchased one huawei land line model cell phone ets 5623 to be used for my 80 years old mother.
Model ets[protected] yip43tnan7ca045.
Imei [protected]
S/n rwwac[protected]
Cmiit id 2009cp0134.

The above telephone works with the help of sim card used in the cell phones and the telephone instrument will be appear as landline telephone. After insertion of a sim it shows a message...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav.delhi
from Ahmedabad, Gujarat
Report
Copy

Money return for sandals

Address:New Delhi, Delhi, 110086
Website:Amazon.com

Sandals return on 5 nov but stil no money recieved this is realy disgusting.sandals pickup by company on 5 nov but still no money credited in my account.kindly resolve the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jatin_kaklottar
from Mumbai, Maharashtra
Report
Copy

Cashback not received

Address:Surat, Gujarat, 395004
Website:www.amazon.in

Hello Support

I purchased moto g4+ Mobile on amazon india on 8th July . As there was offer for cash back 1500 Rs on 30 thoctober . Which amount yet not received...
On CreditCard

I tried many times contact to amazon customer care execurives. But not solved my problems

Pl see my order details.. it is elegible for cash back..
Pl help me to get it back

Regards
Jatin...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lokes68
from Puducherry, Puducherry
Report
Copy

Delivered China Made Product Instead of Philips

Address:600091

Dear Sir,

Thank you very much for your good service.

I have ordered Philips S388 COMPATIBLE MINI Bluetooth Multimedia Speaker System with FM / Pen Drive / SD Card - Rugby Mini X6 (which sold by OASIS ELECTROMART PRIVATE LIMITED) through www.amazon.in for the amount of 679 + delivery charges 50. Totally i have paid 729 Rs. through my Credit Card.

Yesterday they have delivered some Product in the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kmaraasim
from Coimbatore, Tamil Nadu
Report
Copy

Refund not yet received on our order#402_3567

Address:Vellore, Tamil Nadu, 635802

On[protected], we ordered 5 items the total bill was 5705. The bill amount was deducted twice from our account, on same day we cancelled 4 items of that bill,
Next day we received only one of the double deducted amount rs.5705.,
But so far we hadn't received the refund amount of 4 items, though we approached
Customer care with all the proof demanded by them, instead of solving our issue they keep on extending time...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit0221
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product delivered and not picked up

Address:Sagar, Madhya Pradesh, 470002
Website:www.amazon.in

I amit kumar jain have ordered a motog 4 plus mobile on 22 oct 2016 (Order id[protected] for which i paid 13499/- through my credit card and the phone was delivered to me on 29 oct 2016 the order email is jn. [protected]@gmail.com
Registered mob. No. [protected]
Finally i came to know that it was a defective mobile piece (Security sensor was not working, home button not functional, phone continuously hanging, no charging...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Olibiya
from Imphal, Manipur
Report
Copy

Delivery not yet till today

Address:795001

Your Order Number[protected], Haobijam Herojit Singh C/o PRISM COMPUTER URIPOK CHEIRAP IMPHAL, MANIPUR -795001, Item: Samsung Galaxy Core Prime 4G Look into the matter. I was payed the amount of Rs. 1, 550/- on[protected] but your given deliver time is 10th to 15th, 16 till today dt. 17.11.2016 not yet
my E-mail:[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bahulikar
from Pune, Maharashtra
Report
Copy

Refund money was deposited in the gift card instead of bank account

Address:411038
Website:Refund money was deposited in the gift card instead of Bank Account

Firstly i made a big mistake by choosing amazon for purchasing lenovo zuk z1 - mobile.
I had a very bad/worst experience from amazon customer care executives.
My refund money of rs 10990=00 was deposited in gift card of amazone india instead of given registered icici bank a/c no.& for this big mistake amazon customer care exec. was given all types of different stories & they forcefully putting on my shoulder that i had given...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Riddhishdudhat
from Mumbai, Maharashtra
Report
Copy

I have not received my product

Address:401107

I was going to receive the product on 10th of November. But due to cash crush and not accepting of 500 and 1000 rupees notes I requested amazon to send person with card swipe machine. But even after informing them, they came without that machine. So we could not get the parcel.
Delivery was rescheduled on 12th november after that. I got a call from Amazon agent asking address, and when i explained him the location, he said its not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raguraman Duraisamy
from Mumbai, Maharashtra
Report
Copy

Issues with laptop

Address:560055
Website:www.amazon.in

Hi Team,

Myself Raguraman. Recently I bought a Lenovo Laptop from you (Amazon India) on 1st Nov 2016. When I received the Laptop i turned it on but it doesn't boot up, so I contacted Lenovo customer support who then informed me to buy OS and install it at my own cost, which I never expected. As I'm within the return window I decided to return this item and receive a refund but one of your chat agent named Akshya Priyadharshni...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
n muneer ahmed
from Chennai, Tamil Nadu
Report
Copy

Invoice not received

Address:636302
Website:customer care

I ordered Duck back raincoat on amazon on 3.11.16 and the parcel was received on 10.11.16. Invoice was not sent and only Order and delivery summary was available with the parcel and on the site. I have talked to four persons over the customer care. They responded with palpable words and provided a link for downloading the invoice which unfortunately does not work.

You may accept that an invoice is always required for any transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ajmer, Rajasthan, 305404
Website:amazon.in

I have ordered the gift on Diwali. but still it was not delivered
I tried to contact many times to ship it faster but all in vain
now seller told me that it was delivered but when I denied he told me to re place the order
may I know the reason?

They are playing with it. I need this item to be shipped at the erliest.
price does not matter but service matters a lot....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parag Mahajanparag@yahoo
from Kota, Rajasthan
Report
Copy

Products delivery

Address:Gautam Buddh Nagar, Uttar Pradesh, 495001
Website:Amazon

I placed order on amazon on 6 th of November 2016. From 9th of November order shows out for delivery till today 16 November 2016. In between these 8 days I continue call amazon costumer service. They tell me every time same thing " you will get your order with in 24 hours ". When I ask them for courier service phone number or address they said we don't have any number or address of courier service. But yesterday my friend give me address...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil Binjola
from Mumbai, Maharashtra
Report
Copy

Order # 403-7945311-5773915. harassment by amazon

Address:110085
Website:www.amazon.com

I booked one mobile order (order order #[protected]...Redmi note 3). With on 5th nov to gift on a special occasion to my friend on 13th, for which expected delivery was given for 12th nov as the time of order placement.
..On 12 around 3.30 pm, talk to customer care and confirmed the delivery person is on the way and when contact the courier person (no# [protected] rcd from customer care) he responded that pkt not laying with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy