Amazon India Complaints & Reviews

Name - rahul garg
Email id - [protected]@yahoo.com
Contact - [protected]
Issue - cashback not credited
Order date 02-oct-16
Order #[protected]
Order total 6, 109.00 (3 items)
I have placed an order on 2nd october which is a super value day of amazon and the amount is rupees 6109 and on the above mentioned order i was eligible to get 600 rupees cash back in form of amazon gift card but now amazon executive refusing that they are saying i am not eligible for that cash back because one of the three products i bought is not under super value day but i clearly remember that all of the 3 products boss under super value day at that particular time but unfortunately i haven't took a screenshot of the product page if i would have known that amazon is such a great website i would never ever purchase from amazon and also i am a customer since 2013 and i have placed around more than 150 orders but i am getting this sort of service from amazon. Please never ever purchase from amazon and you amazon people listen it carefully this is not for the money but the reason behind this is that you said i am wrong but i know inside me that i am right and this is only the starting & from where the game begins.

I had received an damage order from amazon, so hence i returned the order back. For some more queries i called up the amazon customer care. A lady by name "mayura" took my call. This lady was very very rude to me and i dint expect this kind of customer service from amazon. She neither have a manners how to speak politely, and she was yelling at me. It was a very poor
Customer service ever i faced. Therefore i want amazon to take a strict action
Against her.

I have purchased one plus 3t flip cover from zioan order#[protected] from amazon on 2nd jan'17. The product delivered is different than shown in figure while purchasing from site. Product shown on website does not have rectangle whole in cover while the cover which i received have bigh rectangle whole in it. Request to replace the same as per shown product as it cost 500/- rs to me.

We have returned 3 saree on 23/10/16 $ 2 dress pieces on 25/10/16 vide ref track no[protected]$[protected] $[protected] & i didn't get the refund till now.
Moreover 1football which was ordered on 25/10/16 order i'd.[protected] of rs 450 including delivery charge was returned to u back. Sorry to say, all of above are not getting rufund till now. I have tried so many times to your representative but nobody solve my refund issues.

Hi team,
I had previous placed and order and bought a shoe which was delivered to me at wrong size so hence i had to return it after which the return was made on[protected] with the below reference number and i was informed that i will get the money back through cheque but i still no yet received the cheque.
Order no:[protected]
Return reference no:[protected]

On december 27th i ordered some shoes on amazon charged the item on my visa credit card. It shows that it was charged to my credit card, but i have not received any verification on my email that any item has been shipped or been delivered. It would be appreciated if i would get some feed back on this issue or please credit my credit for a full refund since i didn't receive any notification of any kind.

My products are order in 22 December 2016 and its received by wrong person and when I want details they not given perhaps wrong person are belong my relative before past time three time Amazon Shop given a wrong person to my products and they refund it but when I want details they give name rupali who is she I don't know my time are very lost so I want details of conflicts and want apply the criminals act415 or jail . because its reduculous with me or waste my time. Your Amazon Shop agent they never call to me and opposed I call they never response give any. Since I want details or conflicts go jail then I make any decision

Gift Card ID: #[protected] dated 2nd Jan 2017

I tried adding a money to amazon pay balance by mistake i cancelled the order transaction but order was created in the system as i have clicked something the transaction was failed.
And i again have made the fresh transaction and added a money to amazon pay balance successfully and purchased what i wanted to buy.
But i re- logged into my amazon account after some time and there was a notification to revise the payment thinking that all my transaction were failed
I have revised the payment again for 5, 000 Rs more added to my amazon pay balance which i do not need to buy anything now and i had called amazon customer care did not get the proper resolution, I need that money refunded considering the exemption as they can see my order history.

I cancelled a order but i did not got my refund till now the refund was requested on 19th dec 2016
I also contacted the customer care but they are giving me silly reasons

On 20th Dec 2016 I have place order for 3 products on amazon.in which are one plus one back cover amounting Rs.509, sindhi footware of Rs. 499 and taat footware of Rs. 499.
I had amazon pay balance of Rs. 793 which I used to place order. Remaining Rs. 714 I paid using my credit card. I received an autoconfirmation email from amazon about division of payment which says that for taat footware Rs. 293 is used from Amazon pay balance and remaining Rs. 205 is paid through credit card.
I returned one product which is taat footware of Rs. 499.
But now Amaozn has returned all the payment i.e. Rs. 499 as Amazon pay balance. As per their email it should be partially returned to Amazon pay balance and partially to my credit card.
As per my conversation with their customer care executive for about 47 mins, that it was a fault with amazon but now they cannot revert the payment method.
It's the second time this is happening. amazon is forcing customers to shop with amazon only by refunding the amuont as amazon pay balance.
I want my money in my original mode of payment.

I had bought a full sleaves t- shirt from Amazon in October 2015.I returned it.I got a cheque worth rs.1039from Amazon.the cheque didn't clear till today.I complain at Amazon, I have sent them pic of cheque.but they didn't respond.I am very much dissapointed with this .they are just not paying attention on this matter.I want my money back.l hope I got.

I was ordered xiaomi redmi note 3, gold, 32gb, (order #[protected] on 19/12/2016 and received the material on 24/12/2016. but the material was damage it's volume key not proper fixed. so it again replacement ordered done on 24/12/2016 (order #[protected].
Return pick-up scheduled is given bellow.
Your return pick-up is scheduled for: monday, dec 26, 2016, 14:00 - 17:00 the phone number we've given to the carrier for this pick-up is [protected]
Pickup address
Dipak kumar pandey
A-5/99 (a),
P. o.- kalyani
Nadia, west bengal - 741235
Phone: [protected] pickup time:
Monday, dec 26, 2016, 14:00 - 17:00 pickup tracking id:
[protected].
But till date it is not pickup from shipping address. also i continue followup with amazon cc but not getting satisfactory result from them.
So kindly handle this matter in priority basis.

Last week complaint had been lodged about the misuse of my father in law's card kindly update on the refund of the amount of Rs. 30000. Just now got a call again from No. [protected] from Deepak Sharma stating that amount will be refunded from amazon. This person is not ready to send an email from amazon saying the system is down.

Regards,

Sulakshana
[protected]

I am following up for returning of my defective mobile & AMAZON representatives giving me false commitment from last 5 days but still pick-up not happen.
I have experienced same thing during product delivery also & every representative giving false commitment.
Also, I experienced arrogant behavior from some of the AMAZON representatives.
Contact numbers shared by AMAZON for pick-up is also fake.

Sir.
I have ordered an i phone 7 on 30th jan i was supposed to get it on 31st but i didnt got it. I got it today (1jan 2017) it was properly sealed by amazon but when i unbox it there was no iphone in it. There was fena detergent soap.. i am so pissed they are delaying my product so much...
Order#[protected].
Imei on invoice-[protected]
Mohd salman
[protected]
[protected]

Sir,
i have paid amazon Rs 1186 on 24th December 2016 and after cancelling the product a refund of Rs 1186 have been generated on the same day.
Here is the reference number of the refund: 74332746360635980356157 for Rs.587.00 on 24 December 2016
Reference number : 74332746360635980132442 Rs.599.00 on 24 December 2016.
the merchant is saying that it is the issue with my bank.
kindly solve it.
sanjay kumar mishra
[protected]

Sir,
Ome books have been sent to me without invoice or invoice with proper invoice number. These days these become amazons custom. Please take nesessary steps.

#[protected]

#[protected]

#[protected]

Arindam mitra

Juniour research fellow-818
Institute of mathematical sciences
Department of atomic energy
Government of india

Chennai-600113

My order i'd is #[protected]

Purchase arnica shampoo i pay 635₹ but when i received product than check mrp is only 450₹ which also attached in a file. When i call in your customers support your representative also not gave me proper convince.

So please let me are you provide this type of customer support that problem has been happen but amazon was always right and customer was wrong.

Now what can we because it's not my fault. Now either who was responsible for this mistake, amazon or seller or amazon are taking extra money from the customer

Please let me about my issue and gave me proper resolution

I have ordered a mobile from Amazon . When I received my order it was defective and I have called amazon costumer they said we can't replace your mobile we will refund you when Amazon agent pickup my phone but no agent is coming for pickup my phone I am waiting for 4 days. Everyday I received a message that your pickup is cancelled and everyday I m calling Amazon costumer care . They said tomorrow the agent will come by nobody is coming here t pickup and they are not refund my balance. And I urgently need a phone.. so please help me and complaint against Amazon strictly. [protected]@gmail.com

Dear sir, I have ordered 64GB Memory card in dated 21 Dec 2016 to Amazone india but when i received my order which are not same as my order this card are capacity is 29.7 GB after that i have call to Amazone consumer helpline and replace that but again we have received same card, so what we do if we are trust on that side they are cheated me again, please look in to matter seriously and revert me back with next procedure detail for register complaint on those .
Regard's,
Sudarshan Patil