Amazon India Complaints & Reviews

I have asked to return the itemthat i purchased from pass one week but yet no one has come to receive that item...

I have ordered one Lenovo mobile on 18th from amazon india.Order #[protected].it was under guaranteed delivery with one day.on 19th morning I received one msg product will get delivered today by so so so agent and mobile no is provided.when I called that agent he is telling he don't know his frnd knows..after that 3 days gone.i didn't rcvd my product yet.every time I am calling they r just assuring me.neither they are providing me...

I returned my product on 1st October and still the refundable amount not initiate in my bank account... i call customer care 15-16 times. The service mens are always said me that wait for 2 days and sometimes said me that mail us your bank statement and for waiting... today is 21st of November and still i did not get my refund back.. i have a proof slip which is given by an Amazon salesman.

Please take some immediate action...

My sister (hena kalia) placed an order on 11th oct, 2016 (tuesday) for a woodland wallet details of which are as follows:

Product details : woodland camel men's wallet (w 179010)
Order id :[protected]
Buyer name : hena kalia
Seller name : jsk 365 shoppe
Delivery address : chandan kalia (a-501 rutuparna society, baner, pune, near balewadi phata), pune, maharashtra 411045)
Price : rs...

I had a charge of 37.77 and I need to know what for, because I haven't order anything from Amazon, so I need this resolved asap. I have children and it's the holidays. As a mother I need my money. I want my money back asap.I don't even know what Amazon.mktplace.com is. I never been on this website and never order anything on it. I really need to understand why this charge has been made on my card....

Hi,
I had a purchase of 4 pair of shoes in amazon before a month for ₹1196 including shipping charges.
In that 2 pair of shoes was missing.
And the other 2 pair which i got was torn so i returned them and got the refund of ₹598. But they are not giving the balance ₹598 for the product which i didn't get (missing) while shipping.
I contacted them around 8-9 times. They are playing with me to wait more...

I have purchased a voltas Ac from Amazon site in April 2016. During the purchase a 2000/- cash back offer was provided on my HDFC credit card however till date the said cash back is not provided. Also every time I raise the issue to there customer care they agree of revert in 48 hours and did not do so. They even refuse to provide the escalation matrix for there organization....

I Purchases A mobile Redmi Note 3 From 15 Nov 2016 Amazone Site. I Give 100 Rs Extra for one day Oder Came My oder Came at 16 Nov 2016 . But now I facing the Issue OF Display Which is not working, I Go to the site www.amazon.in and Click on return and replace process but they give me one tech support url which is not working when its open then another site open https://d.smartchk.net/asc/?referenceid=[protected] and there is nothing...

I have ordered and received one full sleeve and one half sleeve jacket of the same size. However the half sleeve jacket was quite big in spite of being the same size like the full sleeve jacket. So i decided to return back the item and claimed refund. After successful lodging the return request on 15.11.2016 it showed that the courier service would come and collect the jacket on 16.11.2016. On 16th nov, i got an sms stating that the package...

I have placed 7 order out of these seven orders I didn't got any of my orders and when i am describing this issue on amazon costumer care they were saying that you will gget your product on time but i didn't got my order on the next day of the products dilevary date i am giving my 2 order numbers plzz make it dilever fast otherwise i will fail in interschool science exibtion. plzz help a student. 1) Order #[protected].
2)Order...

I had cancelled the order but still on next day got a message the item has been delivered even it was not delivered.
I had raised A-z guarantee with Amazon but they have not investigated it thoroughly and just saying item has delivered and we are not doing any further investigation.
So at the end I did not not received the item not the money.
This is not a question of the product cost Rs. 279 but its about the service...

Hi team,
I ordered jbl flip 3 speaker with aux and cover for that. The cover is delivered and i paid ₹395 usind debit card and another shipment is pending as the delivery agent can not take the payment of ₹ 8231 as he doesn't have the card machine.
When asked why you don't have the machines because yesterday the delivery guy went back stating the product will be delivered tomorrow with card machine.
Today a person...

Hi amazon team,

I am frequent user of amazon.in and buy product which was very satisfactory but this time i bought a toy i. E. Avengers 2 age o[censored]outer carton. Jpg
Mrp on box. Jpgltron action figure (Hulk) for my 4 yrs son.
On amazon site price is rs. 845 and we bought it which has been delivered today but when we check the price on box it is mrp 595.00 (Inclusive of all taxes) and it shocked me. How can a product...

Order placed on 16th Nov 2016.Its a prepaid order.I get a mail on 18th Nov mentioned "Order is out for delivery". So i kept waiting the whole day, Didnt go out as i would miss the order.In the evening i get a message that delivery was attempted, which is shocking to hear.Imagine you wait the whole day & youre out patience & you get to hear that "We tried to deliver, but youre not there".I didnt receive any call nor some one came to my residence.They...

I purchased a Mobile Phone from Amazon India (Order No.[protected] in Oct 2016. Due to inability of the seller to deliver the said product to my hometown (Lucknow). I mentioned shipping address as my friend's address / my previous place of posting (Navi Mumbai) for the ease of delivery. But in the invoice the Billing address is mentioned as same as Shipping address. On taking up issue with Amazon India, they are not providing revised...

Hi,

I've purchased many products from Amazon but this time Amazon has shown his most pathetic & unprofessional commitments.

I ordered Bose Sound sport Wireless on 17th Nov with prime one day delivery service by paying 100rs extra as policy by Amazon. It was supposed to get delivered on 18th but it didn't.
Same day i initiated 2 calls to the Amazon Customer care & Got Assurance from the Amazon Staff that...

I buy a redmi note3 32gb and it causes issues. so i send them request to replcement. so they take the mobile phone and they says that they replace it in 4 days. but now 8 days completed and they don't replace the mobile and without permission they refund it. I bought that mobile phone in diwali offer and now the phone is 1000 rupees expensive.and they only say sorry....

Sir,
I had ordered "drools cat food 3kg" from amazon.in with order no[protected]
I recived the product and on the pack also its mentioned 400g cat food worths rs 150 free.
I complained with the amazon customer care with id b00le8s414. They told me they had forwarded the complaint to the seller.

Next day i got the revert from the seller "petsworld.in" saying the 400g should b inside. I send them...

I have ordered a product on 8 november 2016 and told it would be delivered on 17 november.
On 9 november i was informed it was on the way.
On 12 november i was informed it was arriving on that day.
On 14th i made a complaint call.
On 17 november i was informed parcel arriving on that day.
On 19 november i made a complaint call and was informed i have to re-order.
I am appalled by your conduct...

Order number:[protected]
Order placed: 19 oct 2016

I have order this body max product from amazon on 19oct2016 and the delivery date is between 27oct to 11nov 2016 but amazon was unable to deliver on committed date! Then i waited for 3 more days for product till 14nov2016. Than on 14nov2016 i called amazon customer care and tell them whole story than they told me to refund my money back in two day... Means i...