Amazon India Complaints & Reviews

They sent me a defective product. It is not responding in printing and scanning also the control panel display is not working correctly sometimes. No cartidge is there. And the product which is delivered to me has not warranty, the warranty is expired. So everyone must be careful about this seller before purchasing any product.
They sent me invoice without any valid serial number. Attached is the invoice and snapshot of serial number...

I had ordered 6 pens online on 3.10.16 and made payment of Rs 6976 online. when pens were recieved, I did not like 3 pens of Sheaffer. I initiated return process of 3 pens on 15th October-1 pen SH 323-2CH and 2 pens-Sheaffer 9400-2.
the amazon person collected all the three pens but the status of 1 pen SH 323-2CH showed that the refund will be processed once the pen is collected. hence, the return of this pen was showing in my mobile...

I have purchased the jbl e10 with mic - white, but amazon has delivered me fake product "jbi e10 by jabosi".

I have asked for replacement, but amazon has said that he cant give replacement but can give refund.

Product info.:

Order no. :[protected]
Item name : jbl e10 with mic - white.
Order date : 02-nov-2016

Thank you!...

Me: Hello
You are now connected to Abdul Rehman from Amazon.in
Me: Hello
Abdul Rehman: Hi, Welcome to Amazon Customer Service. My name is Abdul Rehman. How may I help you today?
Me: I want to chat with your Manager or supervisor
Abdul Rehman: I understand you wish to speak to our Manager or Superviosr
I will surely do the needful for you
However I request you to please allow me a chance to...

Amazon India service is equally bad as good is Amazon US service. Twice experienced when product sent was damaged or wrong. For replacement & return there is "preferred time" to pick up post which replacement or refund to be done. The time you sent is replaced by Amazons suitable time which is not maintained either. After all such harassment the replaced product is another damaged or wrong product. Three times failure after the same process...

I am order placed motog turbo but i have received in dtdc courier another item name music speaker. i received courier on 11.50am and i opened it. in that courier box i have not received moto g turbo black but i received wrong item music speaker black. so sir please send me moto g turbo black 16gb ORDER #[protected]....

I had ordered kindle paperwhite from Amazon India before Diwali (around 19th Oct). The courier guy called and said he will come tomorrow but never came. He marked order as delivered.
I lodged several complaints on social media/ customer care - they gave me same excuse that product has been marked as delivered. We cant do anything.

I have lost hope of getting a refund now.
Can anybody please help?...

This is ramesh from tumkur, karnataka.i have ordered
A lenovo k4 note wooden edition mobile with a temperedglass & backcover.it has to be delivered on 7/11/16.but my order on tempered glass & back cover was cancelled automatically by the amazon people without intimating me.still I didnt received the phone also.the response from the amazon customer care is disgusting.my order no is[protected].i suggest all the amazon buyers...

I could be part of amazon india by calling many times by amazon call centers. They started to give order witout even informing how to handel orders, packinging detail etc. Error full software of amazon. You can charge any time for any thing, you will receive order even you doesnt have item
Many buyer sent me return request after useing that item at there home.
No person to see in amazon problem of seller.
"mail sent to...

You have cheated me. Instead of delivering a WD 2TB external HDD, I received pieces of soap....

Hi,

I wanted to return brand new desktop and pick was scheduled on 9th of November 2016 but courier guy refused to come to place giving reason he does not know address and promised to pick up next day..

Please pick up as early as possible and refund money.Worst experience I have ever with Amazon.

Also for delivery of product was late as expected....

I purchased one mobile phone from your website LENOVO VIBE K5, very second day i complained to your customer care no[protected] that camera features and internet features are not working properly. I ALREADY TOLD YOUR COMPANY FOR REFUND MY AMOUNT BUT THEY PEOPLE DONT GIVE ANY RESPOND SO KINDLY DO THE NEEDFUL AND GIVE POSSITIVE REPLY FOR THE SAME....

Had paid Rs.100/- against for 1 day delivery but the same not yet received. Amazon had committed to delivery the phone by 08.11.2016 by 20:00 hours the same was not done . The Amazon Agent turned off his mobile phone the whole day. At 20:40 hours the Amazon Agent called to inform that he will deliver the product the next day. On asking if can self pick the product, the Amazon personnel said he will call back but after an hour he didn't attend...

I ordered Salwar suit on 20th Oct 2016. Two of similar kind. One I received n other I didn't. But in app, email, msg it is SHOWING AS DELIVERED!!! I HAVEN'T RECEIVED MY PRODUCT!!! Consider this immediately and act accordingly!!! I have paid n u ppl r showing it delivered n I haven't received my product!!! Order no[protected], S.B creations Salwar suit.. I don't mind if delay in shipping, but hw can u show a product which is not delivered,...

3 products which i order on diwali, went undelivered what-out any prior notice,
Amazon customer care as no answer for this,
and cutting my chat in the middle,
No correct response,
no solution from them,

ORDER PLACED
Thursday 27 October 2016
ORDER #
[protected]

ORDER PLACED
Thursday 27 October 2016
ORDER #
[protected]...

I've bought a MOTOROLA G4 PLUS mobile from Amazon India. The delivered product was defective as the proximity sensor was not working. On asking for refund/replacement I was asked to get a service denial certificate from the service centre which the service centre people refused to give stating that they would provide service. It has been in the service centre for the past month and the replacement window has already lapsed. When I questioned...

First of all please check the status for the ORDER #
[protected]
Shipment details
-- Delay Delivery on customer request
Kolkata, West Bengal, IN
Courier: Delhivery, Tracking #:[protected]
Tuesday, 8 Nov
12:28 PM Out for delivery
Kolkata, West Bengal, IN
Saturday, 5 Nov
9:50 PM Delay in delivery due to external factors
Kolkata, West Bengal, IN
11:57...

Dear team Amazon
Please find the items supplied which are not as per order
The make of the products are different
Instead of Toni soldering iron they’ve supplied Hero make soldering iron
Please do the needful to replace the items as per order
It is very urgent for my lab / project requirement

From: Kanai Dutta
Sent: 27 October 2016 14:21
To: [protected]@amazon.com
Cc:...

I have placed the following two orders with Amazon on 31 October, 2016:-
Order Confirmation
Order #[protected]
Order #[protected]
While Order #[protected] has been received last week, Order#[protected] is still awaited. The Contact Nos. /Customer Care Nos. provided by the Company are appears to be wrong. I am not able to contact any one.
Kindly help at the earliest possible.br...

KDM M-30 Unisex Carrom Board
Amazon Return ID: euqf55229RMA
Order ID:[protected]
Order Total: 1, 699.00
I purchase this Item
On dated 02 September 2016 i send request on 04 September 2016 when nobody pick from me I courier this product on dated 16 September 2016 and send courier receipt to you after some days when i not recieve my payment and courier charges i call your customer care services...