Amazon India Complaints & Reviews

Hello Amazon,

After returning products, I have already communicated with customer care two times. Your agents says refund is initiated but the thing is I do not have money refunded into my bank account.
Whats going on Amazon, it is really disappointing, people knows amazon.in for good services. but this is worst experience till now. :(

Regards,
Pravinkumar...

On 21st August 2016, I placed an order for MOTO E 2nd Gen phone and paid the amount by credit card. However, I cancelled this order[protected]) the very next day since I had accidentally placed the order twice. However, Inspite of following up with amazon customer care there has not been any satisfactory resolution for my request. They have been requesting for tracking details which I didn't have since the product never reached...

IPhone ordered on Amazon india.Received Defective piece.Now company is not ready to return and replace the New Item.Both camera defective.Getting blurry images.I have done all correspondence with company.They asked me to send defect confermation letterfrom apple serviice center.I have submit that one also.But now tey refused to return and replace the product.And hang up my phone call. What should I do ?...

This has complaint about Order ID: Order#[protected] Ordered on 6 October 2016.
The product was not same as shown in the picture and quality also not satisfactory so that refund requested on[protected]
(Pickup Time:Friday, Oct 14, 2016, 14:00 ­-17:00 Tracking ID:[protected]
From that date waiting for carrier to pick-up this item.
I want to file claim.
Please do the needful.

Shailendra...

I purchased Electric Heating Water Pillow on[protected] against order ID[protected] as prescribed by Doctor, however within one and half months the wire had a short circuit (due to its poor quality) while I was using it under my neck.

Now I feel very bad about the product and unable to use the same.

It is therefore requested to arrange to replace the above item in question or refund my hard earned money.br...

Hi,
I had ordered for an Office365 key card annual subscription through Amazon. It was supposed to be delivered on 24-Oct, but the product has not yet been delivered.

But it shows the status as "Delivered". I reached out to Amazon over phone and chat, and they promise quick revert and ask me to wait for 5 days, since that was the wait/response turn-around time from Amazon.

I had told them that I cannot...

6 Days of Complaint and No response from Amazon India. I have asked Amazon to give me what I ordered. I will never order anything from Amazon now and will ask others whom I know, by telling them my experience. This is the last time I have ordered. Prior to this I always praise amazon and kept it above all other online marketers. Now onwards, BIG NO to AMAZON.
I placed an order on Amazon India for Motorola G Play 4th Gen (Black) Mobile...

Hi amazon team,

Please review my request :-

My amazon account : [protected]

I have ordered onepluse x mobile phone (my order #[protected],[protected]
Which costs 14, 999 from amazon website.

I found bill of this phone but i'm unable found the my bill in amazon maybe you blocked my account. and i want to know why have you do this.

I immediately contacted...

I had placed an order with amazon India - Order #[protected] on 3rd Oct 2016, it was suppose to be a gift for my sister, but amazon did not deliver the product after a month as well. It a disgrace to even speak to them, i had called 4 time to customer care checking for the same and every time they assured it will be delivered within 2-3 days but nothing, and when ever i asked for a supervisor to come online, no one would come on line....

Dear sir,

New arrival designer orange net partywear kids lehenga choli (28 inches)
Ordered on sep 24,[protected]-1925917) akk enterprise seller return policy shipped: sep 26, 2016
Return request approved by amazon
Refund requested on: sep 30, 2016
Chosen pick up return option on : sunday, oct 2, 2016, 08:00 ­ 11:00
Not yet pickup my orders.
Please dont misguide customer...

I have ordered xiaomi redme note3 on october 26, 2016 from amazon (Order no.:[protected]. Initially it was supposed to be delivered within november 4, 2016 and then they postponed the delivery date to november, 2016. On october 31, 2016, amazon messaged me that my phone is out for delivery and since then i have not received my phone till date.
On november 2, 2016, i had contacted amazon customer care verbally as well as dropped...

I ordered a redmi watch for 2000 rupees. And the delivered order was a fake and chinese. Also the delivery boy ran away without returning 50 rupees as we gave him 2100 rupees, 50 as a part of delivery charges. Really didn't expect this. You lost your credibility, never going to recommend amazon to anyone in future. It was supposed to be gifted to someone....

Loss of rs 3000/- due to big billion offer

Sir, im purchase a mobile moto g4 plus at rs15000/-on 12th september, that day there is no discount and cash back offer.But big billion offer mobile was come down to 12000/-, which 1500 discount and 10% cash back debit or credit card sbi payment.Sir, please give any offer to me and save loss.[[asin:b01dzjfylc moto g plus (4th gen.) unlocked - black - 16gb - u.S. Warranty]]...

I place the aforesaid order on 22nd Oct, 2016 an it has been scheduled to receive on 1st Nov, 2016, but till date every day I got a auto generated Massage but did not receive the goods..the Company also provides a phone number as AMZAgent ([protected]) that is also not in workable condition. In this situation I am lodging this complaint....

Late delivery and bad courier services
Hi i am prabhakar i have order my mobile on 24th and it was supposed to deliver on 1st which i have not got when i told to reschedule the timing since it's been 4 days no one is bother to call back after my several call to customer care every time i get the answers that product will receive same day but still i have not received also the courier guy number mentioned i called him he told me m number...

I have recently bought a Moto G Turbo from Amazon. When phone is plugged on for charging getting error "Battery condition abnormal".

Order number is below -
ORDER #[protected]...

I am trying to return my moto g4 plus, but I am unable to return it. When I click the returning option then a menu come in which I have to download a smartchk app.then nothing happens and after that no option comes for returning or replacing. I am doing it again and again but unable to do it.please help or contact me [protected]
[protected]@gmail.com...

Order #[protected] and order #[protected]. Placed and order on 2nd oct, 2016 and another on 21st oct worth rs.4500/-.

I had to return the products as the quality of the products were not good, and also the website description was inaccurate. I also informed about this to customer care rep, and he assured that to please place a replacement order and you will received the product as per website description....

Helo where is my parcel samsung on pro5 16 gb my address name raj g sheth b - 74 avadhpuri soci. Adajan. Pal. Surat. Pin 394520 & my parecel tracking no-[protected]. It's my second time order i m w8 my parcel, 1st order u self back y? I don't like y r service...

I ordered a mobile phone on 29/10/16. got it delivered on 31/10/16. Its touch stopped working on 04/11/16. When I tried returning this from my order page it was asking run a app on mobile. since my mobile was not working I called them. They said that I have to go to manufacturer service centre and get the job sheet/service denied certificate. I told them, I am a working professional and I cannot go since service centre is operational in working...