Amazon India Complaints & Reviews

I am very surprised at the service from amazon. i was ordered a moto g plus 4th gen black 32 gb phone vide order no.[protected] on 27th oct-2016 and delivery was estimated on 3rd nov. 2016 but my happiness vanished with the service of amazon. they didn't make sincere efforts to deliver my product and canceled it without my consent. despite their fault of canceling my order they are not ready to provide me the phone. without getting...

Offer violation : Order #[protected], placed on 21 September 2016

With this order there was an offer, which was a Samsung headset. As per the offer the coupon codes to claim it should be sent to the buyers by 31st October 2016. But there are no communication regarding the same from Amazon or the seller till now. The main issue they are pointing out is 'Promotion Team is not responding', is that our problem !!
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Order a mens Jersey, Amazon have no information where it is. Seller says it have been shipped from them and Amazon don't know about it. And customer care only says what is visible to me on app. They don't even refund money on time. Have past experience for the same about 2 product. Never disappointed by anything else than this application. Please don't go for Amazon, if you need something on time, because they are never on time.
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Dear all,

Order #[protected],[protected]
The billing department confirms the cancelled order but fails to refund the money after 1 month.
Till now I have not been refunded.

Please refund the money.

Thanks and regards,
Somnath Dawn...

Pathetic service from Amazon. I was delighted to order (order no.[protected] a TV during festive season and my happiness vanished with the service of Amazon. They didn't make sincere efforts to deliver my product and canceled it without my consent. My promise to my family to buy a TV blew up with the worst service from Amazon. Despite their fault of canceling my order they are not ready to replace one. The worst part is they are...

I ordered Lenovo Yoga Tab 3 for personal use and from amazon website .In description they have mentioned that product has 8 mega pixel camera with flash light I have also attached description image. But product which I have received do not have flash light also product is not properly functioning and charger is missing so I have requested for refund but they refused. Mentioning that we do not have refund policy and also ask me to go lenovo...

I bought a Motorola mobile which i received on 6th November 2016 I was facing heating issue then the escalation desk informed me to contact service centre and they will provide a letter then we will return but when i visited to service centre of Motorola they refused to provide any letter and the Motorola service centre told you can return the Mobile in 10 days but now amazon India is refusing we will not return . My Email ID is [protected]@yahoo.com...

I had placed an order on amazon a week back and tracking it almost every day. On the day of delivery the delivery guy called up asking for the address. After one hour I called him back asking for the order the guy started yelling at me that he will not come so far and that the company does not provide him for the petrol charges. I requested him but he said he will not deliver. Again the same guy called the same day evening again asked for...

Amazon transportation service is the worst service I have seen ever. I purchased a Royal peacock wall clock on 26th October 2016 and its delivery should be expected on or before 2nd Nov 2016 but because of Amazon's fast and ferious courier services I have not received my parcel yet means till 7th Nov 2016.
Already my parcel late by 5 days and every time I called to customer care service they are just giving me assurance that my parcel...

Dear Sir
I have ordered for TBZ Tempered Glass Screen protector for Micromax canvas Q417 Mega 4G on 05-10-16 vide order No:[protected], the same item was delivered on 20-10-16, but it was damaged, so i requested for return of the same item. Item was picked up by the company representative on 22-10-16, with tracking No:[protected], until now the refund was not done. I request your good self to kindly refund the amount to...

Iam prime member of amazon.in from 2 months but from last ten days amazon stop my all orders cash on delivery and my pincode is 400063 all amazon fullfield item available at my location and also available on cash on delivery so...why amazon stop my COD... Please take action on amazon... because he is cheater
And main thing is that iam regular customer of amazon...iam not expect this from amazon
My email id is- Parab.[protected]@gmail.com...

Plz my fast delivery...
Because...
This is a very important...
So plz fast tommarow
Plz fast
Plz fast...
Plz fast...
Plz fast . . ...
Plz fast ...plzzzzz fast ... ...plz fast ...plz fast...faststes my delivery in tommarow...
...because is very important......

Happy Kids Classic Vintage Ride was ordered by me. however as i wanted to cancel the order, on having called the toll free no the cancellation/return was told to me as having gotten registered. and the refund was told will be processed once the item reaches the seller.

On having called again when the item reached my friend place for delivery, i again called toll free no to be informed that you should refuse to receive it and...

Amazon's service has become third rate. The top management does not seem to care about the customer or the problems the customer is raising with them. I ordered an item - Kleio Cloth Potli (Black, BnB415JP-Bl) sold by Royal Deal - on 5 Oct 2016. As I was not satisfied with the quality of the item, I requested a return. The return pick up was done on 17 Oct 2016. Later I was informed by an Amazon Customer Care Executive that the item was lying...

After given below responce still not received.
*****

Message From Customer Service
Hello,

Greetings from Amazon. This is Ali from Amazon's Escalation Team.

I've reviewed your query and I understand that you are concerned regarding the delivery of the order #[protected]
"AnjuShree Choice Women's Cotton Blue Printed Stitched Anarkali Kurta Kurti (Large)
AnjuShree...

Hi, I bought a Redmi note 3 phone from Amazon with the order no.[protected] and it got delivered on 09 Oct 2016. This phone start creating problem on the first week of purchase as the battery draining within 5 hours. Also in this phone I am unable to switch to multiple apps. When reported this issue to Amazon then they asked to contact to Xiaomi and when contacted to Xiaomi then they asked to contact to Amazon so I am moving back...

On 16/09/2016 i place a order no[protected] for books rag parichay . This order was cancelled buy us but refund amount rs 590 not deposit in our account till date....

ORDER #[protected]
received the sub woofer but not the speaker set...when i filed a a-z claim...i was told that i would be helped to get a full refund...thats ok
now the problem starts...
I had ordered the product via EMI..received a part of the product, but had paid the full amount...if a certain or the full amount is refunded back..still i would be paying interest @ 12% on 4399...so i would be paying for something...

Dear sir,
I have purchased a mobile Nubia Z11 mini from amazon India. They gave me a offer that they will return 15% cash back by purchasing online on by SBI debit or credit card. I purchased this mobile by my debit card but I didn't get cash back yet. I need your assistance for my cash back please.I have demanded from my SBI maestro card....

I bought my jbl t150 a in ear earphones (black) from amazon (order #[protected] at rs. 1159. suddenly one earbud has stopped working. so i contacted both amazon and jbl for replacement of the order as it is under warranty.

Pfb comment from amazon:

"all electronic goods purchased on amazon are covered by the standard manufacturer warranty, unless otherwise stated on the product details page.
As...