Claimed

Amazon India Complaints & Reviews

1
Last updated Mar 26, 2024
Complaints 19921
Resolved
1456
Unresolved
18465
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2007
1047
+91 80 4197 0000
792
423
+91 44 3088 3088
535
342

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 801

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gireesh030
from Lucknow, Uttar Pradesh
Report
Copy

Not working dry iron received

Address:East Singhbhum, Jharkhand, 831009
Website:www.amazon.in

Order no order #[protected]dry iron) received damaged-not working.

Trying from first day to return back (the day i received the iron). contacted amazon people so many times via mail/customer care no but not resolved.

Had last conversation with amazon people - gulsan/ jatin / vachaspati over phone no[protected] and they said they will return back my money if i myself return the iron via-post.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuj Chaba
from New Delhi, Delhi
Report
Copy

Not delivered the deal order

Address:New Delhi, Delhi, 110075
Website:amazon.in

Hi team

Please find below the details and help.

Ordered with ordered id[protected]
First contact with customer care on oct 25, 2016, they assured it will be delivered by oct 27, 2016.
2nd follow up on oct 27, 2016, said there was some issue will be delivered by 2nov, 2016
On 29 oct, 2016, got message its out for delivery, but no call or message
On 30 oct, 2016, again out...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K.Mohamed Raffiq
from Delhi, Delhi
Report
Copy

Making wrong statement to consumer

Address:641105

On oct 18 i have ordered a black shoe vide rder #[protected]
Hello k. Mohamed raffiq, vide order no #[protected]. I have receve confirmation message by both e-mail and sms at 11:17 an another sms at the same day 15:24 say`s that the item will be delivered on or before 26 oct. After this i was waiting and tracking my item. Again on oct 24 at 20:22 a sms say`s item is on time and and will reach you by 26 - oct. On oct...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nivedita2405
from Mohali, Punjab
Report
Copy

Adidas shoes.. Refund not done over 1 month

Address:New Delhi, Delhi, 110026
Website:Amozon.in

I had ordered adidas shoes worth rs. 4048. I requested return and a blue dart agent picked the item up on 30 september. Very cleverly, they gave me a receipt with the number stated on it as of an item i had already returned. Now after 1 month they say the product us still in transit and they are not refunding the money. Everytime i write to them they give different names with a wait time. I am confused on what to do further. The order number...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj30457
from Bengaluru, Karnataka
Report
Copy

Items to be returned but not getting picked up by amazon

Address:560099
Website:www.amazon.in

I have bought bose soundlink mini bluetooth speaker ii and got the delivery on 24 oct'16. I requested for return of the item on 26 oct'16 pickup on the next day of delivery. The return pickup was scheduled on 27 oct'16 by amazon but it was not picked up. Next day i contacted amazon through chat and the amazon representative assured me that it would be picked up in 1 day. Again on the next day it was not picked up.
I contacted customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zêē Shåñ
from Kolkata, West Bengal
Report
Copy

Recieved damaged product

Address:Kolkata, West Bengal, 7000019
Website:[email protected]

My name is zeeshan
I ordered motul chain lube 450 ml sum days before Order #
[protected]
When i received my product it was tampered and empty.
Till now no feedback from amazon help centre
Please give a feedback thanks...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naishadh.jani
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id : 171-5328268-5470714

Address:560055
Website:www.amazon.in

I placed 2 orders at same time & paid 1260 rs for two.

1.[protected] : peter england shirt - price : 822
2.[protected] : peter england t-shirt - price : 438

I returned my first order (shirt[protected]. it was amazon fulfilled & raised refund. they should refund amount of 822. when i checked status, i found that they refunded only 772 rs instead of 822. so i call ed customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Maddy Jadhav
from Delhi, Delhi
Report
Copy

Product not deliver

Address:400068
Website:Amazon.com

The order was place on 19th OCT and the delivery was suppose to give on 25th but it was delayed from amazon and promised to give the product on 29th, But still amazon failed to deliver the product, So I personally called amazon and asked about my product and they said it is going to delay for more 2 days and the agents have been really non co-operative and spoke really rudely. Still the product is not delivered, it's been 12 days now the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jpsinghsp
from New Delhi, Delhi
Report
Copy

Purchase of iphone under order no. order # 402-8360599-5346753

Address:New Delhi, Delhi, 110070
Website:AMAZON.IN

Placed order for iphone 7 on 2/10/16 which was to be delivered by 12/10/16. Advance payment of 70k was made and I was supposed to get 11k as cashback. But due to Amazon's mistake product was not delivered, when requested them to deliver the product under cash back, was told to buy under fresh scheme. Amazon declined to compensate me for their error...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
durgeshdixit
from Delhi, Delhi
Report
Copy

False return details

Address:New Delhi, Delhi, 110075
Website:amazon.in

Sir,
I asked for return of my new laptop which was scheduled for 25 oct and was successfully given to the courier man and a return slip was taken with a tracking no. But when i checked my account it says return cancelled. Its been 6 days and i have contacted costumer care but the says we have not picked up your item plz help.
My contact no. Is -[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jahar_karmakar
from Noida, Uttar Pradesh
Report
Copy

Never use amazon never never - dishonest prevailing in all steps

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Amazon.in

Disgusting amazon services and customer care representative, their customer representative is not at all professional and always makes false promises.

They made fake promises and kept me waiting.
This professional behavior is causing harassment. Simply a cheater company.

Not an exaggeration but fact.

Committed date for delivery by 28.10.2016 with extra early delivery charges. The cost of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ganguliarijit
from Mumbai, Maharashtra
Report
Copy

Gold coin missing from the package

Address:New Delhi, Delhi, 110001
Website:amazon.in

I placed duly paid order with amazon.in, order id:[protected] for kundan nabl certified 2gm, 24k (999.9) yellow gold kalpataru tree precius coin of kundan care prducts, 3 scindia house, janpath, new delhi-110001. the item was delivered to me on[protected]. but after opening the packet i found there was no gold coin inside. i want to highlight the plight of consumers of online eommerce clients. the compny should enqiry matter & compensate/refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaikhriz1
from Panaji, Goa
Report
Copy

Order #404-9558273-9746761

Address:South Goa, Goa, 403726
Website:amazon.in

The phone i bought is faulty, the operating system is having serious problem.
It noticed when i tried to connect the phone to play store. i called amazon cc, samsung cc, but they couldn't solve the problem. visited service center, no solution provided.
When i try to return the product on amazon it is directing me to do install smartcheck, after installing smartcheck i does not connect either, so not allowing me to return.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kundan Kumar Darbhanga
from Kichha, Uttarakhand
Report
Copy

Item not delivered as per order

Address:Darbhanga, Bihar, 846001
Website:www.amazone.in

Hi, This is to inform you that I have purchased a item i.e. Women Hand Bag but it is too large so I decided to returned it. I have claimed through my App & also through Customer care but not received any response till now. One more things I would like to inform you that today's your customer care advice me that there is no seller available at 846001 so send it at your level, then one thing let me know that if no seller available here then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KaranKohli
from Gurgaon, Haryana
Report
Copy

Amazon guarantted delivery claim not fulfilled

Address:New Delhi, Delhi, 110052

Hello
Bought 5 items of olay
3 products claim guaranteed delivery by 03 november, 2016
2 products no such claim

Seller is same for all 5 products.

After purchase, delivery estimate given as 05 - 07 november, 2016 for all 5 items.
Customer representative and associates giving excuses. But none standing up to amazon's strong claim of guaranteed delivery for those 3 products.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rj_ravi
from Guwahati, Assam
Report
Copy

Not delivering product despite many complaints

Address:801505
Website:www.amazon.in

Amazon is not able to deliver my products despite of many complaints.

1. when i first ordered my product (vr box) they returned my product and when i inquired about my product they just said that it is returned by me whereas delivery boy didn't came to deliver nor he called me to receive the product.

2. second time i ordered the memory card, the result was same and the same excuse.

3. third time...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yadavalli venkateswarlu
from Mumbai, Maharashtra
Report
Copy

Not received formula 1 super sponge sold by cloudtail india pvt ltd

Address:Khammam, Andhra Pradesh, 507154

Sir i have booked formula 1 super sponge ur delvery date estimate mondat 7th november 2016 30/10/2016 iam not in my residence at that time iam staying at hyd that day but ur courrier attempted 30/10/2016 becuase iam not recived the above item now two day are completed but not call to me
The courrier iam waithing for courrier service thanking u sir this is for information...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raman_B
from Pune, Maharashtra
Report
Copy

Received wrong product in replacement.

Address:411016

Order #:[protected]

I have ordered the product on 17th oct 2016. The product i have received was faulty so i requested the replacement of the same. The replacement was done but with the wrong & secondary product. Amazon has done wrong product delivery and replacement thrice. I request consumer forum to shutdown such fraud online sellers or take strong action against them because their customer care is also going arrogant...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jeetuu
from Gurgaon, Haryana
Report
Copy

Not recive my order

Address:122001
Website:www.amazon.in

I ordered one mobile dated 25th oct and i paid 100rs for next day deilvery but today is 1st novemeber but still not recived my order.

order number[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suujjaatha
from Chennai, Tamil Nadu
Report
Copy

Moto g 4th generation - need to return to amazon

Address:Chennai, Tamil Nadu, 600011
Website:www.consumercomplaints.in

Hi all, I had ordered and purchased a Moto G Plus 4th Generation Phone from Amazon (booked on 17th, rec'd on 21st Oct). Ever since that I have been having issues with the phone. At first, i noticed that it looked used or the screen guard had a lot of scratches (in a new phone?)< I had got back on 24th oct (monday) t o Amazon team for replacement and they had assured me the replacement on the chat (even commented that this time we will give...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy