Amazon India Complaints & Reviews

I ordered a phone on 23rd May, and it showed delivery by 24th May, 9 pm.

The delivery executive gave my package to his friend who was coming to a nearby area. After obediently passing his thrown to his friend, he stopped answering my calls.

With n number of calls to your team, I got full ashwasan to get the phone delivered by EOD. But their app had different plans.

So it automatically updated the delivery date to 26th May. Without any reason. The delivery was urgent, and I trusted Amazon with the promised timelines. But no customer support helped or gave an honest delivery date.

Worst experience to date.

I have purchased FLYMUG Watrproof Cosmetic Storage Organizer Bag and PUHBRHY Deluxe Women's Underwear Case Travel Storage Bag on 16/05/2022. The product I received are different from what I ordered. The colour and quality of the products are not good .so I have requested for returning both the products. Return pickup was scheduled on 23/05/2022. The pickup carrier didn't contacted me and updated status as pickup verification failed. So please reschedule return pickup and refund my money.

I have purchased PUHBRHY Deluxe Women's Underwear Case Travel Storage Bag and FLYMUG Watrproof Cosmetic Storage Organizer Bag on 16/05/2022 from Amazon. I have requested for returning both the products. Return pickup was scheduled on 23/05/2022 pickup carrier didn't contacted me and updated the status as pickup verification failed. Please reschedule return pickup and refund my money.

1. I had ordered on TATA Swach Cristella Advance Blue Water Purifier - 18 Liters, ORDER #[protected] on 10 May 2022 via Amazon India.
2. The item was defective and I ordered a replacement ORDER #[protected] on 16 May 2022.
3. I did not receive the replacement item (ORDER #[protected] and hence cancelled the order on 21 May 2022.
However, the order was automatically rescheduled for delivery by Amazon on 23 May 2022.
Complaint:
- I have not received the replacement item ORDER #[protected].
- Amazon has not picked up the defective item ORDER #[protected].
- I have not received refund.

Dear Team

Amazon India delivered my ordered product LG Split Ac without the installation pipe of length 3 Meter which comes from brand.
Now, Amazon is paying me less as per there policy for missing part while I have been charged more by product company installation team.
I have given the Bill copy and job for missing part from the brand LG.

My purchased part kept by the Amazon without my consent...

Dear sir,
I purchased the Logitech C922 webcam from Amazon India (Wednesday, 18 May, 2022. This is not a good performance in night mode (blur will come) so I want to return this product but they are telling me this is only applicable for replacement. But they mentioned return or replacement. So I need your help to return this c922 and get back my money return.

Details of product:

Logitech C922 Pro Stream...

Since 2016 I'm customer of Amazon with subscription of prime membership.. haven't faced any issues until i ordered hush puppies brand formal shoes and one sneakers of the same brand costed 4203/- At the time of delivery i open the package in front of the delivery boy and i received both the shoes and sneakers are of different brand name something centrino that's the brand of Amazon i guess idk..At that time in front of delivery boy I've called...

A product ordered was eleiglible for return and refund.

Return was accepted only after relacement. And, refund was promised for bank account and they acceted to issue to bank account as got myy details even. But issued a cheque.

I cant encash that cheque, as bank is in another state, no branch in my state. Kindly do the needful.

I had ordered a phone case back in February, 2022 and till date have been waiting and calling Amazon customer service executive back and forth and to recieve the amount. The only answer I recieve is a reference number and that they have nothing more to do.

However, neither have their executive till yet picked that product up from me and nor have I recieved the amount I should have. When I said this, they say, "Now that the return has been shown to be completed, we no more ask for the product, just go to your bank's home branch with the transaction reference ID and seek for the amount.

My account is lodged with the State Bank of India and they say no such transaction has been recognised.

I have purchased a solimo cast iron tava for 999, unfortunately i didn't like the model and the product is completely in unused condition with all the tags intact. Amazon had approved the return as well, but the return pickup is being cancelled by courier person 2 times now. I just get update on status page as "Retun pickup verification failed" Return cancelled. I have tried to contact the number provided by amazon but the pickup person never...

I ordered for a 10, 500 badminton shoes and received another brand shoes worth 1500. Now Amazon is not ready to refund or replace the product. They say i need to return the original product. Please help me get my money back. Thank you

Hi,
I have received a wrong and damaged product and have returned it. I dont have any other product to return . Also I have purchased the same product from a local store in bangalore. Please check with the merchant regarding which product he shipped and how to confirm if he shipped the right product. This is a classic case of fraud and cheeting, and the culprits should be brought to justice. How can someone do this kind o[censored]ntrustworthy act, by keeping the original packaging but inside keep a different and cheep, damaged product worth 1500 rs, infact i paid 10, 000 INR. I am ready to move to customer court or any criminal court to get justice, , , also this has to be made an example for all those who indulge in such malpractices.

Best regards
BINOJ SR
+91 [protected]

Hello,

I have ordered Studds JETSTAR Classic D2 Cafe racer open face Helmet (Black, M) for Rs. 1065/- on 16th March 2022.

Order number:[protected].

I received the item on 17th - March - 2022 night duet prime customer.

On 18th morning I checked the size and it didn't fit properly so I decided to return the product.
Immediately, I raised return request on Amazon App...

With regret I need to inform you about the malpractices adopted by Amazon team in India. I ordered this product on 4 May 22 and immediately after receipt of the product we requested for return pick up as the quality of the product is too low.

Return pick up scheduled for 5 May 22 but cancelled.

Again return pick up scheduled but cancelled.

I called amazon support and received the response from...

I need to inform you about the malpractices adopted by Amazon team in India. I ordered the product on 4 May 22 and immediately after receipt of the product we requested for return pick up as the quality of the product is too low.

Return pick up scheduled for 5 May 22 but cancelled.

Again return pick up scheduled but cancelled.

I called amazon support and received the response from Mohammed dated...

I had purchased Samsung Galaxy A52s 5G on 14th March 2022. This product was delivered from Amazon on 15th March 2022. Upon opening the package we saw that the seal was broken and Phone's back panel had scratches. We immediately lodged the complaint and had asked for refund. When the pick person came to pick the product that point they told us the IMEI number was incorrect with the amazon system. We again called up customer care and told them...

Rrn no.[protected]
16-April
My refund not received. Amazon give me a reference no. Plz add my amount

S that what you expect from poorly hired customer executives at Amazon India??? Amit Agarwal it's a mere shame that you have such bunch of people who defames Amazon's name in india...

@amit agarwal -- does this miss deepika is higher then you? it seems so... Maybe you need to go do farming then right? because she leads Amazon India for sure.

@amazon -- Jeff Bezos Team, this is going to the consumer court if not...

Hi this is ritesh sangar from kapurthala punjab i order my new mobile mi 11 lite ne 5g with exchange of my old phone realme 7 i also payed 13849 rs balance after exchange price fixed today on 22 may 2022 in morning i got msg from amazon delivery boy that he will delivered my parcel and he verify my old phone in the exchange of new mobile. He then verify my old mobile thoroughly and after clicking some photos of my old phone he send to his...

I ordered a laptop and a dustbin from Amazon. The orders were returned to reseller stating that the customer refused to accept the order.
The delivery agent even try to call me to get a confirmation. 2 days mentioned for delivery, 2 days for returning to reseller and 3 days for refund. Why shouldn’t amazon pay me the interest on the amount i paid for these 7 days?

I have ordered 2 shoes from Amazon on 18 January 2022. These orders are of Cash on delivery but they deducted the amount from Amazon pay later. I have contacted the customer service many times but they didn't provide any solution. They said that your refund would be provided in 1-2 weeks but today is 21 May 2022.