Amazon India Complaints & Reviews

I ordered a speaker on[protected] via order #[protected] and paid Rs 4960.90 through amazon pay balance but I got it on[protected] in damaged condition (See attached pictures of Damaged speaker). So, I requested a return of this product citing the reason “Product damaged, but shipping box is OK" and uploaded pictures of the damaged parts of the speaker. I was then asked to connect to customer care over a call and I told the CC executive...

Order date: 02-Jun-2022
Order #[protected]

I placed a return request with amazon as product was really bad quality. I was given 11th June as pick up date. I made sure someone was available throughout the day to return the product. I was not contacted through call or message and now i find out that reson given is " return pickup verification failed". I contacted customer service and after several minutes of waiting,...

Hi,
My account of this email id - lalit.[protected]@hotmail.com is on hold. And they had accepted amazon pay balance from another company as a gift voucher but now they are not returning it nor allowing me to use that as the account is hold. I contacted them many times but all in vain .
Thanks...

Ordered this Product on 7 June 2022 (Signoraware Easy Flow Stainless Steel Oil dispenser), Paid by Credit Card same day. ORDER #[protected]. Product was to be shipped to Udhagamandalam/ Ooty.

Seller shipped on time. Got Amazon SMS notification on 10 June that product is to be delivered today. So I waited for it. But Delivery Agent has not delivered, never got any phone calls. Checked with my apartment security, etc....

I have ordered DELL LATITUDE 3542 Laptop 65WHR battery on 25th may it got delivered on 28th may, after opening package i found out it's different product i.e. 4oWHR battery, on escalating the matter to amazon, i have been told we'll investiage in this matter meanwhile i have requested for return/replacement of the battery it had been picked on 30th may, after a week discsussion and 15+ times call i have been informed that i won't get any...

I ordered a smart watch for 2000 from Amazon and it was fake and they are refusing to take it back they are telling for replacement but we don't want return the watch and want our money back. I called to the Amazon service center their said wait for 1 day and said call me tomorrow. Then next day I will try to call again to Amazon service center but their showing 'call me service currently unavailable'. I tried 2 days they are showing same...

I have purchased a refurbished watch but the box was empty and i have video o[censored]nboxing but they declined to replacement or refund.
Package was in good condition....

I bought HP hs04 battery on Amazon for the laptop on 17/07/2021, which stopped working and it's been less than a year. So to claim warranty, I reached HP store where they are denying warranty stating that the serial number on the battery is not mentioned on the amazon invoice and pslip. So, i reached Amazon customer service, they are asking for the service denial slip provided by hp store to further proceed. But the hp Store is not providing...

Ordered on 1 June 2022 Order#[protected]

Your return pickup is scheduled for Jun 8 7-7p.m. The carrier for this pickup did not contact me and updated the status as return pickup verification failed. Please arrange the rescheduling for the return pickup and replace the item....

I received a sms online part time job. I apply it then I received link to click (https://indeed-a.com/#/entry/register?reg_invite_code=257172) he talk me. On whatsapp no. & Telegram group So much money I invest huge money now withdrawal not giving so I lost money plz help me. When withdraw money it's showing have in hand to receive money from this UPI [protected]@ybl...

I ordered a study table from Indian Amar on 13th May, 2022 but due to its low quality I returned it on 18th May, 2022. The replacement item I was supposed to receive was not delivered
nor showed any updates in the Amazon app. Therefore I cancelled the order on 1st june, 2022. Now its 10 june, 2022 and I haven't received any refund nor any updates on the refund status. I have contacted customer care but they did not give me a proper...

Dear Team Amazon,

Order ID :[protected]
Pick Up id :[protected] &[protected]

Above product was supposed to picked up on 23/05/2022 ( with refer to[protected] this pick up id ) and on 30/05/2022 ( with refer to[protected] this pick up id ) and yesterday that is on 07/06/2022.

Amazon have cancelled the pick up on 23/05/22, 30/05/2022 & 08/06/2022 without informing to customer....

I have placed an order for mobile exchange on 2nd June 2022. Th order was supposed to be delivered by 5th June 2022. But still the order is not delivered . I am not concerned about the product .what is disturbing me is that the delivery agents are playing with me . They don't try any delivery attempts but they mention falsely as delivery attempted . I have called the customer care multiple times everytime they said they have escalated the...

I ordered a product (infinity JBL earphone) but Amazon cancelled it and initiate refund in original payment method COD[[protected]]
Order I'd is:[protected]
[[protected] ] & total amount is 479.00 INR .
The Refund Reference number is {[protected]]
But I didn't receive my refund yet . I checked my statement but bank didn't proceed the refund .
Below I attached the documents as prove.
Kindly...

I have a charge for $16.25 that’s I didn’t buy I bought my cart a few days ago and 2 days after I bought it gave me a charge for $16.25 when I didn’t buy anything else...

I ordered a philips straightener at 08.04.2022. but i got a wrong product of nova straightener. i complained it and raised a request to refund back. then amazon parcel man came and picked uo my parcel at 21.04.2022. but in status it is not shown. and still they are not gave my money back of 2839. thet said we did not picked up your parcel. but they had at 21.04.2022. amazon not provide any receipt to any cusotomer of picked up delivery. please...

I had bought two helmets from Amazon, but both of the helmets are of the incorrect size, So I had requested a return as these were eligible for return within 10 days, But over the last 10 days they have initiated pickup multiple times but every time I don't get any calls throughout the day and at the end of the day, they update the status as Return pickup verification failed.

This type of service is not at all expected from...

I received a letter through India Post courier, in the letter, it was claimed to be sent by Amazon. They provided me with a scratch card, and after scratching it, it was mentioned that I've won a cash prize of Rs 7.5lac. (Images are attached)
I messaged on the given WhatsApp number, and they asked me to share my bank account details so that they can transfer the winning amount. This was a bit suspicious to me, so I cross checked with...

I bought a watch for 14895 Rs. It was a gift to my brother. His wrist is too big and the watch doesnt fit him well. Mind you the watch is not even turned on yet. So i wanted to return bu there is no return option in there? I dont know if it violates consumer rights. But i feel viloated as a consumer i cannot try the watch unless i have it with me. thats the beauty of online shopping. I have always believed that all products can be returned....

Rs199 was debited from my SBI debit card last night but no such debit waa carried out by me...