Amazon India Complaints & Reviews

Sir
I have purchased a nokia Mobile phone. on 30/07/2022 (model 150 cyan ). After one week the returned date is over the charger is not working properly.

I purchased a mobile set details Redmi note 10 pro
from amazon for rs. 16000/-
with details:-

Order Number:[protected]
Invoice No. BOM7-296968
Order Date:- 28.07.2022

Amazon India Seller details:-
Darshita Aashiyana Pvt Ltd
*
Building No. 5, BGR Warehousing Complex,
Near Shiv Sagar Hotel, Village Vahuli, Bhiwandi,
Thane
BHIWANDI, MAHARASHTRA, 421302
IN

PAN No: AAFCD6883Q
GST Registration No: 27AAFCD6883Q1ZQ

Incident:- the product i recevied is of different brand & broken glass & not working. then i did complaint for returning this. but after somedays message showing return window closed so item will not be return.

plz resolve this .

Please refer to the above order which was scheduled to be delivered on 11.08.2022 by 9 PM

As we are pre-occupaied on the evening I called up Amazon customer Service and briefed Madam Jhyoti that after 6PM we will not be able to take the delivery and reschedule the same on 12.08.2022.
She assured that the delivery will be made within 6.00 pm on 11.08.2022 and will call me before 5.00 PM for deliver confirmation.
However, no one called from AMAZON
At about 7:47 PM I received a notification that the parcel will be delivered today (11.08.2022) by 9 PM and provided me a contatct no Amazon delivery.
I called 13 times but everytime the delivery man discnnected the line. (why Amazon share a telephone no, if the customer cannot use it)
After 20 minutes a call came from Amazon Delivery (the call initiated not from our campus but from some plase else as i checked our premise in-out data from MYGATE wihich issues a notification to me for my visitor)
He tried to convince us that we should take the delivery today or cancel the order which we vehemently oppose. He then abuse my wife and me and after a long conversation cancelled the order by himself. We just requested him to deliver the parcel next day.
I lost the chance to get the item at a discounted price.
The delivery person posted REFUSED parcel in his comment to Amazon when he was not present at my door not even in my campus.
Requesting Amazon to see this desperate and misleading delevery person harassing the customes.

SIR
Mera Nam Sudipto Baidya, Indian Bank ke Ac Se amazon ki madhyam College Admition fee dia tha Fee rs 1800, mera Ac se paisha Kat lia leking Admition fee Resive Nehi huaa fild ho gia, Mera Paisa Refund nahi aia he, TRANSACTION ID :- HDFE498B3ECD11149FC9F1AE38CC06E3199
BANK REFERENCE ID[protected],

8 days ago, I received this order #[protected] with product Zotac Magnus ONE ECM53060C Mini PC which I found out both CPU & GPU missing and inside product box was unsealed. I was shocked as the product amount is high around 60k. Then I immediately contacted customer support, they replied that they will investigate and the investigation team will contact me. After 2 days they said that they have investigated and my product will be picked up next day and refund will be done in 2 days. But, it's been more than 5 days since the product has been picked up and there is no status updates. Everyday, customer support said that it should reaches to them today and all. I have whole product unboxing video & all communication recorded as proof. I found that this scam is going on in Amazon. I have gone through product reviews and other buyers also have complaints about the same. Now I have to pay the EMI for the product as they are not refunding for it. I am attaching the pics which can clearly show those missing parts. I will upload the unboxing video soon in youtube channels. Never going to buy bigger products anymore from Amazon and suggest others also not to.

I ordered JBL blue tooth speaker, I paid money rs 1399 on Amazon side, but I didn't not received product

Kindly do the needful
Mahendra Singh

Damaged product (Zebronics smart watch)deliver, when asked for replacement they send new product but at door step they denied to replace due to rate change.

Have purchased IQOO neo6 on 10 aug 2022 having order id[protected] with offer of old phone exchange and for your kind information seller name is darshita etel . I was browsing amazon for another order but found that my current order has been cancelled by mentioning the reason that exchange device verification is failed, the comic part is no delivery agent even called me or messaged me so how they did verified my exchange device.. They lied and cancelled my order . Such scams are happening in Amazon india and they are torturing people.

Consumer Said he was bought an smart Phone from amozon but when order come to consumer door he found the box was empty kindly please resolve problem.

Consumer Name: Vishal Patel, Zora faliyu, Roswad, Sub.Dist. Mandavi, Dist. Surat.-394170

Mobile phone details: iQOO vivo Z5 5G (Mystic Space, 8GM RAM, 128GB)
B07WJV5KPL (IQOZ5-MSPC-8+128GB)
HSN: 851712 Total Rs. 18, 990/- (Rupees Eighteen Thousand Nine Hundred and Ninety Full) paid but not yet received the product
Invoice No.: BOM5-209002,
Invoice Details: MH –BOM5-[protected]-2223
Invoice Date: 24.07.2022

I ORDERED A LAPTOP BAG ON[protected] FROM MY COMPANY ACCOUNT. AS QUATILTY ISSUE, I raised a return request that has to be picked up on 1 august 2022. but its more than 12 days, not get any call or msg for the same. i also request in customer care on 9 august 2022 they assured me that it will be picked up with in 48 hours. and still not done.

now today i called 10 times to amazon customer care center, now they are saying that no details are here.

order number[protected]
Shipping Address : Unit no 49, first floor, m2k corporate park, mayfield garden, n block, sector - 51, gurugram, haryana - 122003
contact no [protected].

Dear sir
I ordered the below item from amazon but we have not received it and its status is showing delivery done.

Order ID[protected]

This is a computer generated document

Ambrane Unbreakable 3A Fast Charging Braided Type C Cable -1.5 Meter (RCT15 (A), Black) Supports QC 2.0/3.0 Charging

B098N56PVG

Sir/Madam
I have booked three cotton pyjamas on[protected] and prepaid Rs. 1, 197/-. Items are not yet received. But it's shown as delivered already on Wednesday. Kindly arrange to solve the issue.

I order earbuds of worth 2500 from amazon. Then i return it. After successful return seller refuse to provide refund. He said that i return different product. How can i do that as courier person verify it at time of pickup. This seller is doing scam with customer. After contacting amazon support they said that they can't do anything.Please 🙏 solve my issue .
My order id[protected]
My email [protected]@gmail.com
Contact [protected]
Thanks
Sanjay

My name is ashok kumar meena. BOB saving account transaction debit date 07 October 2019, payment method Rupay debit card ending in 4132 i had Ordered a product of Rs. 39999 form Amazon and i returned the product. And on 28 May 2020 Amazon initiated the refund to my account. But i still didn't get the money in my account. Amazon send this reference number
(1CW7MJL60000K19YXRDS)
And they told to me to contact bank so kindly responded to tha complain, it's very urgent.
My Account number - [protected]
Address -Kherli saiyad mia
alwar
Branch name - Goondpur
Contact no [protected]

I ordered a Lime sets of 2 solids Chinese band collar t-shirts for Rs. 549 on 11.07.2022 by cash on delivery and then I returned my order after receiving it because of some reasons and they initiate my refund but didn't recieved in my bank account till yet. I talk both to bank and Amazon customer care but it didn't work.
Kindly please help me in getting my refund.
Refund reference number[protected]

Order #[protected]
Placed on Friday, July, 22, 2022

I did not cancel my order.
I received an email as such.
I want my product back.

Rrn--hsbcn[protected]

acc - [protected]
name - mahesh chand saini
mob - [protected]

payment not recive

Name: Amit Kumar Dora
Tracking id:[protected]

Hi Sir/mam,

On 6th Aug 2022, I ordered a Samsung note 9 and I received it on the next day itself but when I opened the box some accessories were missing from the box. Within half an hour I requested to return the product as the product didn't have all the accessories. Fast forward to today I.e on 12th Aug 2022 I got a call from an Amazon delivery guy and when I went out to replace my return product with a new one I was surprised that inside the box all parts were missing like the phone and all the accessories and surprisingly inside the box I found 2 soap inside it and all the price tag, emo details were removed. In addition, to the above-mentioned issues, I would like to highlight that the delivery person was drunk and he was very much concerned about the phone price and whether is it a good phone. I am really afraid now to order anything from amazon. As a prime amazon customer, I am disappointed with your service. I want a refund as soon as possible. @amaon India pls don't break customer trust.

I had ordered 1g gold from Amazon and package was delivered on 6th August and when I opened package...found that item was missing & received empty box only.

Amazon has took 5 days but not provided replacement or refund of that product as of now.
Order ID: #[protected]

We bought sofa cover from Amazon and it didn't fit our sofa. When we wanted to return, Amazon agreed to refund us. Later on they said they can't refund and it's not eligible for return
We even received an email saying we will a refund
The product is not damaged or defective. It's not fiting our sofa so why is not eligible for return is beyond my understanding