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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 83

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H
hayat ubaid
from Srinagar, Jammu and Kashmir
Aug 21, 2022
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Address: nowgam srinagar

I buy won media mic which is not working at all as a result i suffer a lot and i cant cover any story for my news portal
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    B
    Bs koli
    from Bareilly, Uttar Pradesh
    Aug 21, 2022
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    Address: Village anjani post sirauli, Tehsil Aonla, Disstrict

    I have not receive the product, but it shows delivered
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      M
      MP Sahana
      Aug 21, 2022
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      Sir I have sent them the amount of 147000 rupees, even after that they say me to pay taxes of 64 thousand +... I have completed 3 levels of tasks, but also they're not giving my money back, please help me out, that money is very important to me 😭😭🙏🙏please someone help me
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        M
        manik maity
        Aug 21, 2022
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        Amazon prime already cancelled but deduct money auto renewel my account renewal .
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          A
          AMIRe
          Aug 20, 2022
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          My Amazon product not delivered at home (as they promised) if im not go to collect order 7 km away from my address they cancelled my order
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            M
            Mahi134
            from Nellore, Andhra Pradesh
            Aug 20, 2022
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            Address: Satyanarayana puram, nellore, Andra Pradesh -524002

            Amazon has already successfully processed refund into my account on 12th july but it still not showing in my account. Refund issued in August 14 alredy 7 days over but not credited amount. I already have complaint about the same on Indian Bank customer service but not solved yet.
            My RRN([protected])
            Kindly look into this problem. Thank you
            Amazon India customer support has been notified about the posted complaint.
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              M
              mukeshkumar11213ji
              from New Delhi, Delhi
              Aug 20, 2022
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              Address: Delhi

              Amazon refund issued (August 4 2022) but not received in bank account. Main bank bhi gaya tha lekin unhone kuchh nahi bataya. Main bank statement bhi check karli. Ab main refund kaise prapt karun.
              Amazon India customer support has been notified about the posted complaint.
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                A
                Arshi Afzal
                Aug 20, 2022
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                Address: Kk industries haryana
                Website: Amazon

                Hii

                This is to inform u that we were being fool at ur web i order set of 4 supreme texa global chairs but when we recieved we only received one chair we didn’t accepted it and return the item.
                Amazon being such a big company didmt expected that would fool the customers as it showed us tht we are getting 90% discount as being a regular customer then providing us a single piece of chair i odered the item on 9th july it delayed to 15th thrn they delayed it to 17th then it delayed to 23 inspite of this i was waiting thus still didn’t recieved my product what I expected thus after this I contacted ur customer care they didn’t helpede out everyone was saying u will receive ur money i knw the policy if i dnt recieved the item but obvious I will refund the money but why i will accept it the seller was using my money for these many days i hve got my money but I wanted the product why amazon was displaying this strategy tht showing and attracting the cx and making them fool I need help in this for ur reference attached is the screenshot fir the same i need rply from ur end my Amazon acvount is [protected] please check i aman regular cx
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                  D
                  dharmendra1996
                  from NAGINA, Uttar Pradesh
                  Aug 20, 2022
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                  Address: NAJIBABAD
                  Website: www.amazon.com

                  Amazon refunt reference number is[protected]
                  account holder name is dharmendra kumar
                  father name is surendra singh
                  bank name is prathama up gramin bank
                  branch name is haizarpur
                  payment reciever accoutn number is [protected]
                  Amazon India customer support has been notified about the posted complaint.
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                    N
                    nikxgupta
                    from Mumbai, Maharashtra
                    Aug 20, 2022
                    Resolved
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                    Resolved

                    I ordered a Woodland Navy Shoes but what was delivered was three heavily used slippers. Amazon customer care refused to help and provide refund.
                    Order Id :[protected]
                    Feb 3, 2024
                    Complaint marked as Resolved 
                    Amazon India customer support has been notified about the posted complaint.
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                      Abishek lwrachandi
                      Aug 19, 2022
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                      I have invested 2000rupess but whenever I tried to withdrawal it get failed they told me to deposit 1000rupess to approve your withdrawal..can I get my money back pls help me..?
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                        G
                        GautaM_ Or*
                        Aug 19, 2022
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                        This mail is put forward in the complaint of ORDER #[protected] For Apple iPhone 13 (128GB) - Midnight.

                        Amount Paid - 71, 900.00

                        I have received the product with a box that has been tampered with, so I placed it under replacement. but the executives say that it's not replaceable under their policy and asked me to contact Apple. Amazon website clearly states that the product is liable for replacement under 7 days windows and can't be returned and seek for apple under manufacturing defect or warranty issues. My issue is I have received an item whose box has been tampered with and it's the fault of the amazon seller and I am being directed towards Apple for my resolution.

                        This clearly shows that I am facing issues with Amazon and its seller, then how am I bound to seek Apple's help? All I want is Amazon to replace my order as it comes under their jurisdiction and it's the fault of its seller. It would be helpful if I get my problem fixed Thank you.

                        NOTE: I had Contacted Amazon support, and received no help from their side and continuously ghosted and was put under ambiguous terms and condition which makes no sense and misleading policy even if it is directly written on their front page and product page if in its policy and they are denying the policy.
                        Amazon India customer support has been notified about the posted complaint.
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                          Divya_lakshmi
                          from Pakala, Andhra Pradesh
                          Aug 19, 2022
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                          Website: Amazon

                          On 12 august at 7 pm I Received a call from Amazon delivery boy he asked for my street I said him and went out looking for him then he said he was still searching for my adress ufff. I asked him where you are exactly hear it sarts he was in different area and asking for my door number in a commanding manner. When he realized he was in other area he said he will call after 30 min then called and asked my mobile number and said he would deliver it tomorrow.I waited for whole day, I called him the call was not connected(once our product shows delivered we are unable to connect them) .so again I replaced my order, after one week order tracking shows it was shipped to my city( not take more than 15 min from my home to the delivery office) it came 17 th to the office after that i couldn't track my order ok i waited for my due date it was 19 th i waited up to 5 pm I called him (hear he is the same guy who did not delivered oder ) He said some reasons and he'll deliver it 20 th and he didn't hear anything that what I was saying then he hungup.And I called him for every 1 hour he is not picking up my calls(" I am getting furious what this delivery boy doing when I called atleast 7 times, Is he delivering the products or planning how to steal my product for the second time while saying that he delivered it to me to Amazon"). Amazon you should teach your delivery boys some manners in picking up calls from customers and not say delivered as the product is not delivered to the customers.
                          Amazon India customer support has been notified about the posted complaint.
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                            M
                            manuuana
                            from Chennai, Tamil Nadu
                            Aug 19, 2022
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                            My order #[protected] delivery dated 19/8/2022 has not delivered but delivered message sent to my registered mobile number [protected]
                            The courier guy has called me on my registered mobile number and said that he could not deliver my order on 18/8/2022 and then immediately after his call, i got message that "order delivered" and now the call is not being connected
                            No one has delivered my order and i have never concent to deliver to any others, he did not got pin number that I has to provide at the time of delivery,
                            I want My prepaid order worth 1119 rupees with fine ten times the cost of my order
                            I want the said complaint to handover to police if conspiracy
                            Amazon India customer support has been notified about the posted complaint.
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                              Ashit87
                              Aug 19, 2022
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                              I have purchased Havells water purifier on 9th Aug 2022 ( Order Id:[protected] & it was supposed to be delivered on dtd: 16th Aug 2022. But till now it has not been delivered to me. I am continually taking follow-up with the customer service team & given various complaints, but no one gives a proper answer.

                              The same problem occurred on my previous order ( Order id:[protected] on dtd: 31st July 2022 & it was supposed to deliver on dtd: 2nd Aug 2022, but finally upto dtd: 5th Aug 2022 it was not delivered. And my order was cancelled.

                              I am facing this problem continuously for the second time, but no one is taking it seriously from the Amazon team.
                              Amazon India customer support has been notified about the posted complaint.
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                                Atharva12345@
                                from Pune, Maharashtra
                                Aug 19, 2022
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                                I received a call in which it was told to me that you are selected for supervisor post in pune, as I had already applied through naukri.com I thought this job is real so I give the interview through call and after giving the interview I got mail that I got selected in Amazon and I have to pay 1500 rs for courier I paid the amount through google pay. The next day they said to me that I have pay for Mediclaim and account opening 5000rs so I paid through internet banking and they also said that the total amount 6500 rs that I have paid will be refundable but still today I have not received any refunded. The email that they provided look genuine ([protected]@jobsamazon.in and [protected]@jobsamazon.in). They also send me google pay link and account no. and ifsc code( Amazon official UPI id:- ([protected]@okicici)
                                Raushan Kumar (Senior Recruitment officer), A/C No.- [protected], Bank - SBI, Ifsc code- SBIN0004446) I paid a total amount of 6500 rs but still till today I have not got my money
                                Please someone help me...
                                Amazon India customer support has been notified about the posted complaint.
                                Aug 19, 2022
                                Updated by Atharva12345@
                                Please someone help me to get my money back

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                                  oic1729
                                  Aug 19, 2022
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                                  Address: Rohit Arrawatia, S/o Sri Sunil Kumar Arrawatia, Ward No. 16, Near Chungi Chowki, Chirawa 333026 Rajasthan

                                  I have ordered 4 products (order id[protected]) on 8th Aug'22 and 2 of them (1-Crucial BX500 SSD, 1-Woodland Shoe) were suppose to be delivered in one box however when i received the product, it was only woodland shoe box and there was no SSD inside the shoe box. And also Woodland shoe box contain 1 invoice which shows SSD and shoe are in it.

                                  I have raised this concern with Amazon and they investigated it and said that as shoe box seal was not broken so we can't refund the amount or provide the SSD.

                                  In summary, Amazon was trying to club the 2 products in one packaging however missed to add that but invoicing was done accordingly. And now I request amazon to deliver the SSD or refund the amount.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    sourav2348
                                    Aug 19, 2022
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                                    I have been called by delivery agent from chennai regarding Samsung 23 inch curved monitor with order[protected] which was planned for delivery on 17-Aug-2022. I am currently out of station and will return on 21-Aug-2022. I have tried to explain the same delivery agent. But delivery agent says me that he will try 3 attempt and return the product. I told him that I will be back on 21-Aug-2022. He tells me to contact the Amazon customer care. Few agent tell me that order has been reschedule and another agent tell me that order has not reschedule but both agent are confusing me and not ready to help me to reschedule because it is from business account.. I am the receiver of the product, why should amazon delivery agent and customer care trouble the customer with all security question. When I am receiving otp for delivery and I am confirming the delivery address. Why should the customer order not be rescheduled accordingly.
                                    Aug 21, 2022
                                    Complaint marked as Resolved 
                                    Parcel was finally delivered to my Address at 4:15 PM. Hence issue can be resolved.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      AR animation
                                      Aug 19, 2022
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                                      Address: India

                                      I was ordering apple 20 w adapter
                                      On 10th aug 2022 thats paid order. And product delivered on 11 aug 2022, 9:30 pm,
                                      After at home I’m open a Packaing apple product box has no sealed and product is missing
                                      Then I’m complaining about missing product on Amazon then say waiting for 18 aug for refund and today 19 aug 2022 they says we don’t give you refund or return.
                                      Amazon India customer support has been notified about the posted complaint.
                                      Aug 19, 2022
                                      Updated by AR animation
                                      Not resolved
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                                        PoojaSN08
                                        Aug 19, 2022
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                                        Address: Ravet Pune

                                        Hi, I'm Pooja, i am Amazon regular customer from past 7 yrs and almost completed 400 orders.
                                        This time I have ordered Redmi K50i 5G (Quick Silver, 6GB RAM, 128GB Storage) mobile to gift for someone on 10 aug 2022 and expected delivery was on 15th aug 2022. But it got late though that parcel was with nearest hub from me delivery agent updated wrong status that he is not able to connect me.i waited for almost 4 days now still i am waiting for my parcel when I am contacting to support they are saying this issue is escalated and your parcel will come tomorrow by EOD but this happened almost 4 days regularly. I didn't get parcel .

                                        This is very worst experience i ever had with Amazon . If i didn't get my parcel today I will surely raise online complaint against it.

                                        No one is replying properly from Amazon.
                                        Amazon India customer support has been notified about the posted complaint.
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