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Amazon India Complaints & Reviews

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Last updated May 22, 2024
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Address:S7, B5 Block, Mahalakshmi Apartments, City Link Road,, Adambakkam, Landmark : ICICI Bank, Adambakkam, Landmark : ICICI Bank

The below item is not working:
HP Wired Over Ear Headphones with 35mm Drivers, with mic, Foldable and Adjustable Headband/1 Year Warranty (B4B09PA)
ORDER #[protected]

I contacted service, I got a message that it will be replaced by 16 June..

So I didn’t do anything, waiting for replacement..

When I contacted on 16th June, they are telling 15th June is the last date.br...
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Diksha N. Kumar
from Jodhpur, Rajasthan
Jun 19, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
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Refund me my ### money ###

I returned a parcel from amazon but haven't received my refund yet. My account was showing that return has been approved but the delivery boy has already taken my parcel months back. I contacted him and he said he had returned the parcel to office and i should contact customer care. It's been months i haven't received my refund yet. Very disappointing. Very poor service...
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MrRitikk
from Lucknow, Uttar Pradesh
Jun 19, 2022
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Account blocked by them because I returned 1 item and they added a email their own .

My amazon account with mobile number 7*********9 has been closed for unknown reasons. I tried to contact coustomer care associate they told me to wait 48hrs again and again but nothing action was taken against my complaint, I mailed their investigation team but they replied me to mail them with registered email, I never registered email with this account and they told me to do mail from associated account. I told them again and again that...
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clickjitendradas
Jun 18, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
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Refund of Rs 5000/- not processed

Wrt Refund Reference #[protected] towards buying a Digital Camera & after returning the same, there is refund amount which is short
of Rs 5000/-.
Rs 53995/- was refunded against the refund of rs 58995/-...
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somoyita
from Guwahati, Assam
Jun 18, 2022
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Product returned but refund not initiated

Website:www.amazon.in

My product was picked up after placing return request on 3rd May 2022, but amazon is saying it is not, and is not initiating my refund of 639 INR. It about to be two months but yet no response from amazon....
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Tharun31
Jun 18, 2022
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I lost 5000 rs I want my money back

Address:Dont know
Website:f98665.com/home

Amazon mall it will show you to recharge 200 first and then 800 and then 3500 ti complete a task I lost 5000 rs it will not withdrawn single rupee...
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noble meshak
Jun 18, 2022
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Returning a product without my consent

@amazonIN with reference the order[protected] i have not cancelled the product, but the status shows cancelled by me, how can this happen? Its still with the delivery agent kindly take necessary steps to deliver the product. Why they are cancelling the product which is paid on credit card...
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Lalit vats
Jun 18, 2022
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I am complaint against amazon delivery service

Address:New Haibatpur sec4 greater Noida Uttar Pradesh

I was order mivi a25 duo pods and delivered date is 15 June 2022 and i still waiting for my order then delivery boy cancel my order.and then I was call amazon service to help my issue but they can't help me and my order is still panding...
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Satish Tunga
Jun 18, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon marked it as delivered without delivering the product

Website:www.amazon.in

We have ordered the product LG 109.2 cm (43 inches) 4K Ultra HD Smart LED TV
43UP7720PTY (Light Black) (2021 Model) with Order Number:[protected] from Amazon.in website on Date & Time: 08/06/2022, 13:21:40
hrs.
And on the date of delivery Amazon marked it as delivered without delivering the product, when we contacted the amazon customer care initially they said they will investigate and finally they said its...
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anusahoo
from Puri, Odisha
Jun 18, 2022
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Amazon refund amount not received from bank yet

Website:amazon india

Dear Sir,

I Miss. Anusaya Sahoo, have been informed from amazon that I have been refunded for my two orders. But practically no amount has been credited to my account yet. I had already followed every instruction from amazon, but still nothing happened in order to get my refund amount.

The list of method I have tried

1. Calling customer care and sharing my issue by sharing the reference number...
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rtimchen
from Dhekiajuli, Assam
Jun 18, 2022
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Poor customer service

Website:Amazon.com

Sir/ma'am,
I ordered a product on 10th june on Amazon but due to delivery issues, I requested for cancellation with the help of customer service representative but even after contacting them, the item is still on route .
I want to raise an issue with amazon india that the service provided by them has been not nice and trustworthy to the customers
Order id:

[protected]

I want to cancel...
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Tavz Mehra
Jun 17, 2022
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No refund of 40000 since 50 days

This is with reference to Order ID[protected] for a OnePlus 9 5G worth Rs 40999. This order was placed on 7-May-22 but it never got delivered. I was told by your team, the refund will take place in 3 - 5 days so I should order another mobile.

IT HAS BEEN 40 DAYS AND I HAVE STILL NOT RECEIVED THE REFUND. I have made a minimum of 15 calls to your team and each time I have been told it will be done in 3 to 5 days, and...
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Sumeet kaur syd
from Chandigarh, Punjab
Jun 17, 2022
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Missing Item in the package

I ordered some Portico bedsheets from Amazon on 6 th June. The expected delivery date was 10 th June. I received the package and an item was missing from the package and the package was loosely packed. I contacted Amazon on the same day and raised my concerns. The Amazon agent asked me to wait till 17 th June as they have escalated the matter and looking into it. I contacted them on 17 th June and the agent said that they have a delivery...
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lbchaudhuri
Jun 17, 2022
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Amazon refused to replace or refund the item

I have received the damaged product for the order#[protected] from Amazon fresh. After several follow-up, Amazon has refused to replace or refund the item.

I have been waiting for more than 7 days to resolve this issue and I am contacting amazon customer care everyday regarding this matter. Either they have to complete the pick up or they have to issue my refund, nothing has happened so far.

My order...
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Address:Rahim nagar, Bijapur, Near gudnalkar muntap house

As i örder two product nd did online payment... Nd latr i found same product in cheap on different so i need to cancel on Amazon but i didnt get refund aftr wait 2 to 3 days... Whn i callled Amazon to help to get my refund tey jst said me wait 2 3 days u may get refund soon again i waited but didnt get my refund... Thn i called nd ask to chk tey said my refund is Initaited frm thr end but i didnt get refund nor i got any notification regarding...
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Shubhadha Iyer
from Hyderabad, Telangana
Jun 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Agent (Ooty) claims Delivered but NOT Delivered

This problem is happening again, due to Amazon India delivery staff at Ooty/ Udhagamandalam. Seller has shipped on time/ early, but delivery staff at Ooty is refusing to deliver to me, NOT delivered, but claim to have delivered. This way I end up paying for nothing.

this time an essential item worth Rs. 1499/- they claim was delivered yesterday, is actually NOT delivered.

Product:- electric blankets Electric...
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Ramesh19061974
from Bengaluru, Karnataka
Jun 16, 2022
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Order Number - #404 - 6104948 - 5294728 not delivered

Address:13, Avvai 2nd street, IOB colony, Camproad, Selaiyur

I have paid 599 for the above order & Placed an order for real me buds. I also got the confirmation in my app that it is delivered.

The fact is that i have not got the material and when i contacted amazon Customer care they have told me that they have deliverred the material to the security guard and they refuse to share the security guard;'s contact number...
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gakshay675
from Mawana, Uttar Pradesh
Jun 16, 2022
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Product Picked Up but no refund (Amazon Scam)

On 31st of May 2022 delivery boy picked my Product for return with order Id[protected]) but on amazon app it was showing return cancelled product verification failed. but my product was gone. i tried calling amazon they always say wait for 3 working days we will check from backend team. now today it's 16 June and still the same issue, they are not giving refund nor returning my product . what they say is just please wait 3 days we...
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Rajeev2103
from Hamirpur, Himachal Pradesh
Jun 15, 2022
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Misbehaviour by delivery agent

Address:Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

Sir,

Refer to :-

(A) Amazon Order:[protected]

(B) Shiprocket/ Delhivery Tracking Number [protected]

My name is Rajeev Kumar and I had ordered a product from Amazon order number ibid. Amazon sent this order through Shiprocket/ Delhivery tracking number ibid. Today Shiprocket/ Delhivery agent (Mob No :- [protected]) called me on my mobile to deliver the parcel and my wife...
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Pawan1001
from Delhi, Delhi
Jun 15, 2022
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Fraud and Cheating

Address:4C Supreme Chamber 17,18 Veera Desai Road Industrial Zone Andheri West Mumbai 400072

First they sent message via SMS and whatsApp (in Feb 2022) and asked to register to https://www.P720.com/ and asked to purchase items for commission and later froze all my money and the site was blocked and when I contacted later they asked to login to new link:
http://www.mall559.com/ and this link was also blocked and now again they are contacting via whatsApp for Frozen amount withdrawal and asked to contact "Amazon staff Telegram:@AmazonCFO"...
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