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Amazon India Complaints & Reviews

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Last updated Feb 24, 2024
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Amazon India reviews & complaints page 87

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A
Athiralal
May 24, 2022
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Product return failure

Website:Amazon India

I have purchased FLYMUG Watrproof Cosmetic Storage Organizer Bag and PUHBRHY Deluxe Women's Underwear Case Travel Storage Bag on 16/05/2022. The product I received are different from what I ordered. The colour and quality of the products are not good .so I have requested for returning both the products. Return pickup was scheduled on 23/05/2022. The pickup carrier didn't contacted me and updated status as pickup verification failed. So please...
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A
Athiralal
May 24, 2022
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Failure of return product

I have purchased PUHBRHY Deluxe Women's Underwear Case Travel Storage Bag and FLYMUG Watrproof Cosmetic Storage Organizer Bag on 16/05/2022 from Amazon. I have requested for returning both the products. Return pickup was scheduled on 23/05/2022 pickup carrier didn't contacted me and updated the status as pickup verification failed. Please reschedule return pickup and refund my money....
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Rutu Gole
May 24, 2022
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Product not delivered, refund not received

Address:Pune

1. I had ordered on TATA Swach Cristella Advance Blue Water Purifier - 18 Liters, ORDER #[protected] on 10 May 2022 via Amazon India.
2. The item was defective and I ordered a replacement ORDER #[protected] on 16 May 2022.
3. I did not receive the replacement item (ORDER #[protected] and hence cancelled the order on 21 May 2022.
However, the order was automatically rescheduled for delivery...
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pwnsmy
from Gurgaon, Haryana
May 24, 2022
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# 407-8842903-2108330

Dear Team

Amazon India delivered my ordered product LG Split Ac without the installation pipe of length 3 Meter which comes from brand.
Now, Amazon is paying me less as per there policy for missing part while I have been charged more by product company installation team.
I have given the Bill copy and job for missing part from the brand LG.

My purchased part kept by the Amazon without my consent...
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D
Dr Vinay M M
May 24, 2022
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C922 logitech webcam

Dear sir,
I purchased the Logitech C922 webcam from Amazon India (Wednesday, 18 May, 2022. This is not a good performance in night mode (blur will come) so I want to return this product but they are telling me this is only applicable for replacement. But they mentioned return or replacement. So I need your help to return this c922 and get back my money return.

Details of product:

Logitech C922 Pro Stream...
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Since 2016 I'm customer of Amazon with subscription of prime membership.. haven't faced any issues until i ordered hush puppies brand formal shoes and one sneakers of the same brand costed 4203/- At the time of delivery i open the package in front of the delivery boy and i received both the shoes and sneakers are of different brand name something centrino that's the brand of Amazon i guess idk..At that time in front of delivery boy I've called...
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U
UKartheek
May 23, 2022
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Refund issued not as promised channel

Address:INDIA

A product ordered was eleiglible for return and refund.

Return was accepted only after relacement. And, refund was promised for bank account and they acceted to issue to bank account as got myy details even. But issued a cheque.

I cant encash that cheque, as bank is in another state, no branch in my state. Kindly do the needful....
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Dr. Mukesh Kumar Dey
May 23, 2022
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Did not receive refund after return was completed.

Address:Lucknow, Uttar Pradesh

I had ordered a phone case back in February, 2022 and till date have been waiting and calling Amazon customer service executive back and forth and to recieve the amount. The only answer I recieve is a reference number and that they have nothing more to do.

However, neither have their executive till yet picked that product up from me and nor have I recieved the amount I should have. When I said this, they say, "Now that the...
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A
afrozonline7
from Chennai, Tamil Nadu
May 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return item getting cancelled without any update from courier

Address:chennai

I have purchased a solimo cast iron tava for 999, unfortunately i didn't like the model and the product is completely in unused condition with all the tags intact. Amazon had approved the return as well, but the return pickup is being cancelled by courier person 2 times now. I just get update on status page as "Retun pickup verification failed" Return cancelled. I have tried to contact the number provided by amazon but the pickup person never...
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B
Binoj SR
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Refund not received for undelivered order

I ordered for a 10, 500 badminton shoes and received another brand shoes worth 1500. Now Amazon is not ready to refund or replace the product. They say i need to return the original product. Please help me get my money back. Thank you

Hi,
I have received a wrong and damaged product and have returned it. I dont have any other product to return . Also I have purchased the same product from a local store in bangalore....
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Hello,

I have ordered Studds JETSTAR Classic D2 Cafe racer open face Helmet (Black, M) for Rs. 1065/- on 16th March 2022.

Order number:[protected].

I received the item on 17th - March - 2022 night duet prime customer.

On 18th morning I checked the size and it didn't fit properly so I decided to return the product.
Immediately, I raised return request on Amazon App...
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N
nitinpunjani
from Delhi, Delhi
May 23, 2022
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Order# 405-2364042-9975515

With regret I need to inform you about the malpractices adopted by Amazon team in India. I ordered this product on 4 May 22 and immediately after receipt of the product we requested for return pick up as the quality of the product is too low.

Return pick up scheduled for 5 May 22 but cancelled.

Again return pick up scheduled but cancelled.

I called amazon support and received the response from...
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N
nitinpunjani
from Delhi, Delhi
May 23, 2022
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Order# 405-2364042-9975515 dated 4 May 2022

Address:Bangalore

I need to inform you about the malpractices adopted by Amazon team in India. I ordered the product on 4 May 22 and immediately after receipt of the product we requested for return pick up as the quality of the product is too low.

Return pick up scheduled for 5 May 22 but cancelled.

Again return pick up scheduled but cancelled.

I called amazon support and received the response from Mohammed dated...
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M
Mayuri Agrawal 141
from Mumbai, Maharashtra
May 23, 2022
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Amazon India Mobile with Wrong IMEI

Address:C/O Amazon Seller Service Pvt Ltd, 26/1, 10th Flr, Brigade World Trade Center, Dr. Rajkumar Road, Bangalore - 560055.
Website:Amazon India

I had purchased Samsung Galaxy A52s 5G on 14th March 2022. This product was delivered from Amazon on 15th March 2022. Upon opening the package we saw that the seal was broken and Phone's back panel had scratches. We immediately lodged the complaint and had asked for refund. When the pick person came to pick the product that point they told us the IMEI number was incorrect with the amazon system. We again called up customer care and told them...
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Hitesh Sushil Kumar Dhawan
from Ambala, Haryana
May 23, 2022
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999 rs refund not received yet

Address:Online Amazon india

Rrn no.[protected]
16-April
My refund not received. Amazon give me a reference no. Plz add my amount...
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P
Patel Nisarg
from Ahmedabad, Gujarat
May 23, 2022
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Amazon order not received since 18 days of order placing

Address:Bangalore India

S that what you expect from poorly hired customer executives at Amazon India??? Amit Agarwal it's a mere shame that you have such bunch of people who defames Amazon's name in india...

@amit agarwal -- does this miss deepika is higher then you? it seems so... Maybe you need to go do farming then right? because she leads Amazon India for sure.

@amazon -- Jeff Bezos Team, this is going to the consumer court if not...
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R
ritesh sangar
May 22, 2022
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Delivery cancelled exchange verification failed

Hi this is ritesh sangar from kapurthala punjab i order my new mobile mi 11 lite ne 5g with exchange of my old phone realme 7 i also payed 13849 rs balance after exchange price fixed today on 22 may 2022 in morning i got msg from amazon delivery boy that he will delivered my parcel and he verify my old phone in the exchange of new mobile. He then verify my old mobile thoroughly and after clicking some photos of my old phone he send to his...
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I ordered a laptop and a dustbin from Amazon. The orders were returned to reseller stating that the customer refused to accept the order.
The delivery agent even try to call me to get a confirmation. 2 days mentioned for delivery, 2 days for returning to reseller and 3 days for refund. Why shouldn’t amazon pay me the interest on the amount i paid for these 7 days?...
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N
Nitish kansaria
from Ellenabad, Haryana
May 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Orders are of COD but payment deducted from Amazon Pay Later.

I have ordered 2 shoes from Amazon on 18 January 2022. These orders are of Cash on delivery but they deducted the amount from Amazon pay later. I have contacted the customer service many times but they didn't provide any solution. They said that your refund would be provided in 1-2 weeks but today is 21 May 2022....
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pvpatil2007
from Mumbai, Maharashtra
May 21, 2022
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Order # 407-3049034-6904345

This is in reference to order id : ORDER #[protected]

Brief:
I had place this order on 5th May 2022. On receipt of delivery i found that the product was received in damaged condition (In this case the trouser received was in torn condition). I had requested for refund for this product on same day.

1. On 7th May i received a message on my mobile app stating that the product couldn't be picked...
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