Amazon India Complaints & Reviews

Dear team,
It is very sad to inform you regarding escalation for my recent purchase Motorola G60 delivered on 18 may 2022, invoice[protected] found used and dusty while opening, more over product is not asper my expectations, I requested and escalated several times to customer care to take return of this, but pathetic response received from their end by stating that it's not refundable, even though I have raised this refund...

I was gifted an Amazon Pay e-gift card in Jan 2020 and it was valid until Jan 2021, but unfortunately due to Covid, I was unable to redeem it within the stipulated time. In their terms and conditions, it is mentioned that the gift card can be revalidated by simply contacting the customer care. I contacted them in Feb 2021 and have chased them for more than a year but they kept dodging me that it will be done, or I will receive a call back...

Sir/Ma'am - Panjab National Bank.
Account Number - [protected]
Account Holder Name - Daulat Ram Meena

Mere Account Me (29999) Rupay Cradit Nahi Huye Hai Abhi Tak.
Jo Ki 4May 2022 Ko Amazon Ki Aur Se Insisted Kiye Gaye The. Jo Ki 11May 2022 Tak Cradit Ho Jane Chahiye The.
Sir/ Ma'am Mujhe Amazon Aur Bank Ki Aur Se Issue Ho Rha Hai Mera Payment Mujhe Cradit Kiya Jaye Please Help me....

Sir/Ma'am - Panjab National Bank.
Account Number - [protected]
Account Holder Name - Daulat Ram Meena

Mere Account Me (29999) Rupay Cradit Nahi Huye Hai Abhi Tak.
Jo Ki 4May 2022 Ko Amazon Ki Aur Se Insisted Kiye Gaye The. Jo Ki 11May 2022 Tak Cradit Ho Jane Chahiye The.
Sir/ Ma'am Mujhe Bank Ki Aur Se Issue Ho Rha Hai Mera Payment Mujhe Cradit Kiya Jaye Please Help me Panjab National Bank.br...

I purchased Amazon basics 50 inches fire tv edition 4k ultra HD smart LED tv from amazon on 20.01.2021 with 2 years warranty .

The TV's display is showing vertical lines and only voice is coming. We have been complaining to amazon since last many days but they are not reverting back and there is no repair or exchange facility available from their end....

Name Mahmadmastan
My account no.[protected]
Customer id[protected]
I purchased a mobile named redme 10 prime on 25 th april 2022 then i made return to the amazon company. Refund of Rs. 14399 initiated by the amazon company and credited 7 may 2022 but still no one refund message came from bank side and in entire history of transaction of my account it is not showing . When made contact with the company they given refund...

Amazon has banned my account stating that I’ve violated their return and refund policy, as a consumer it is not my fault that they are sending faulty products and i have to return them. Have already paid for prime which is costly for ma as an individual. Have always sent proper proof as to why i am returning or replacing the products but they have still banned my account and I can’t place any orders....

Order #[protected]
I wanted to return my order and applied for the same but as soon as the return was filed Amazon gives a message as Return verification failed without any other information and I still waited for days but no return pickup, nothing. The delivery was fulfilled by Amazon. At least let me know what is happening....

I have ordered the drone from amazon and it delivers the next day as I'm a prime member, but then when I don't like the product I return this to amazon first they told me that they will pick up my order on 1st May but didn't come at my pickup place and I got a message that delivery is canceled by the customer that I didn't do that and after that u again place return request they gave me the date of 12th of may again that day the same thing...

First they sent message via SMS and whatsApp (in Feb 2022) and asked to register to https://www.manruofs.com/ and asked to purchase items for commission and later froze all my money and the site was blocked and when I contacted later they asked to login to new link:
http://www.trs7.in/ and this link was also blocked and now again they are contacting via whatsApp for Frozen amount withdrawal and asked to contact "Amazon staff Telegram:@AmazonCFO"...

Order date - 12-May-2022
Order- #[protected]
Order total -3, 690.00 (1 item)
Received damaged product on 17/05/2022..return initiated immediately and return person came on 18/05/2022 and said the product has been damaged so the verification will be cancelled and left the place without taking the product…arrange return immediately...

Order date - 08-Mar-2022
Order - #[protected]
Order total - 759.05 (1 item)
Product returned but no refund processed in account…but amazon giving fake information order has been refunded...

Hi I have repeatedly complained Amazon that I haven't received the Understanding History book 2 in this order and the delivery boy didn't even attempt to deliver this book he shared only one book that is Nelson Key Geography Connections Student book.

Its a pressure for me to get the book again as its for Kids and now the price of the book is higher than what I bought I don't understand why the delivery boy didn't even attempt...

I got a gift card (Physical Plastic Card) in a party. When I tried to redeem the same I am getting some error. Amazon customer care are not helping to resolve the issue. They are simply saying it can't be added, it is not showing in the system....

I have currently facing an issue with one of my order and i am not getting any support from Amazon customer care. It has been 16 days now but inspite of multiple mails and multiple calls to customer care, i am not getting any resolution.

Order#[protected].

To summarize: I received wrong product, i did return the wrong product which i received. But now i am not getting the correct product for which the...

I first ordered this product on 25t hApril and received a defective product. I requested a replacement which was supposed to be delivered by April 29th but I never received that product. The Amazon Customer Support and Delivery team just kept saying tomorrow, tomorrow but that tomorrow never came. Finally I purchased the similar product from market and asked for a refund. The refund did not happen ever. Finally one of the so called "senior...

I have returned product in amazon but the said that they already credited my refunded amount to my bank account, they gave me refernce number but amount was not credited in my account...

I already returned the product and complaint 3 times... Still no response... No refund till now it's more than 2weeks...

I had ordered a water heater on amazon & got it delivered on 22nd of April, since I did not get any electrician to install this, I had to wait till the 3rd of may to get this installed, but when the technician came to install it he checked for the heater and told that the heater is not taking in any electricity and its a defective product.

I had contact amazon & they stated that they will not be able to refund/replace the product...

Order id[protected]
My order Successfully pick up by Courier and it reached at fulfillment center or warehouse. but still no refund provide by Amazon. First I had to wait 4 days for pickup and now I have to waiting for refund. I m very frustrate. please provide refund as soon as possible....