Amazon India Complaints & Reviews

I have returned the material on 13th of aug'16 vide order no.[protected] however till 27th no refund is initiated in my account. Poor service for not delivering on time and again no process for refund. I have contacted over mail thrice but used to get auto mailer. this is disgusting. such a big company behaving like this. what can be expected from others.

I have ordered for 2 nos. of LED bulbs (7W each) of Crompton Greaves via order no.[protected]. I have received but one of the LED bulb is not working. I request you to replace it at the earliest. I trust Amazon is one of the best customer friendly company. Please do not prove me wrong. Please replace it on priority basis so that I can share the goodwill of Amazon with my friends & relatives.

Thank You,

Rakesh Ranjan

Sorry, i opened the package today
i got 21 rods laundry hanger against my order for 24 rods...quality is poor..il is light and un stable.rods remain loose --even it is tightend.it is not worth the money i paid..please arrange to replace it
my present address;34 gokal dham colony, SHAMGARH-458883, DIST MANDSAUR, M.P...[protected][PHONE AND WHATS UP].[protected]

I'm not receive my first order Amazon order Samsung galaxy a7 with order no. #[protected]
So i contact customer support and told him a total story. After hearing my problem the customer care executive decided to give an another same phone with order no.#[protected]
After 2 days use of this phone i found some fault in this phone and again i contact customer service.
So he advice me that you return this phone and we give refund.
So i do as customer service executive inform me and i return this phone
But before i get refund my account is blocked and I'm not getting my refund since yet.
Plz help me

Amazon announced my name as Winner of OnePlusThree Mobile and then on July 6th sent a link that the mobile was shipped to wrong address in Chennai and to rectify they have a Social Media team which would fix this issue since then till today have followed up by Email, Call and on Twitter however Amazon has always responded stating Some internal team in looking into it, working on it and Escalation Team will contact you and fix it. My efforts are all futile. If Amazon has announced in Public and sent email and confirmed as a Promotion or Advertising they should promptly and honestly give the declared Prize but looks like I am cheated now. I have all screen shots email conversations with me. Please help Amazon India deliver my promised One plus Three Winners mobile.

Ref: Orders #s[protected] &[protected]
Amazon.in announced 10% cashback for using Visa Cards. However, the Delivery boys demand cash and refuse to use their credit card swiping machines. Every time they cite problems with their equipment. I had to pay more than 10, 000 rupees cash on the above two orders. I did not have that much cash at home and had to run to the ATM to pay the delivery boy. Why do you guys announce such schemes when you are not equipped for it. Anyway I have decided that I will not use Amazon and will spread the word around about your malpractices. You are cheating your customers.

Below is my order details & was supposed to be delivered on or before 23rd Aug’16, however I am yet to receive same.

Order#[protected]

This is simply disgusting.
You need to save your brand

Order Number:[protected]), Product: Shree Distributors Men's Karate Judo Dress (White, M).

I had received a product on 12th August, and due to size issue I had returned the product on 16th August by courier and requested for refund. Company has a weird policy that: "If the product is sold through the seller then the refund will be sent in form of cheque as the amount was paid in cash.

I asked for the refund to be processed in form of gift card as they are not ready to transfer the funds in the account, which is still under process and the process looks like will never complete and money will be digested by Amazon.

All the executives keep giving vague promises stating that they will personally follow up on my email, however every time I see a new executive responding to email. Team is totally discourteous who doesn't even take pain to call the customer. I would be filing a case in consumer court if it is not taken care off in this forum.

Thank you,

Regards,
Heyat Afroz
[protected]

I have placed an order of a new Lenovo phone. I wanted to gift it to my father on his birthday. It was supposed to be delivered on 24th August 2016 but I haven't received it by now. I have called customer service 3 times but haven't received any response from them. I want yo lodge a complaint for this.


Order date
20-Aug-16
Order #
[protected]
Order total
6, 999.00 (1 item)

I ordered for Refund not received for Power Men's All Season Beige and Yellow Canvas Trekking and Hiking Boots - * UK[protected] on 01.07.2016 and received the Delivery after 3-4 days. But due to its heavyness and requested for return and refund of Rs. 1599. The Company collected the above mentioned item and acknowledge pick up of return item via Ref Tracking[protected] dated 06.07.2016 throgh Shri Muni Sharma. But today is 26.08.2016 the refund os Rs. 1599 against the return of Power Men's All Season Beige and Yellow Canvas Trekking and Hiking Boots have not been received till date.

Hi,

Amazon.com automatically deduct the amount of 99$ from my account on 24th Aug in the name o[censored]pgradation to prime membership. I never opt this type of membership but they deduct from my account which was stored on their site. Now they are saying it is by system error. I was panicking from last few days thinking my card information is compromised since, i never expect this kind of activity from AMAZON.COM. I asked my bank to check upon this but some how i thought to check with amazon as well and then i found this was because of there system error. Now they agreed to refund my money but since amount was in dollars in that case they are not ready to refund FX charges.
Please tell me who is responsible for this?

Thanks,
Vaibhav Agrawal

Hi,

I have received a damaged product which I placed return request . After placing the request the product has been returned back to second day itself . But it's being more then 2 months the amount has not been refunded . I have called customer care lots of time and every time the assurance has been given that in next two days amount will be refunded . Please take strict action against it .

Amazon Prime is rubbish. I placed 2 order with this service and both of them are late. More over Amazon Prime is a free ones day delivery. However these useless and dick head Amazon management started prime and I got enrolled for it. Now I don't get normal one day delivery option. When ever I talk or chat with the Amazon Customer care I have a feeling that I talking some person sitting at home chatting took their friends. They are not atty professional below average standards in their communication and the language they use. Customer service agents are so dumb that they don't know the difference between first name and last name. Amazon.in sucks.

Dear sir/mam,

this is to inform you that, date: 24/08/2016 time: 12:12pm, amazon agent([protected]) call me, but i couldn't receive that call b'coz i am attend important meeting in my office. when i'm free i return call to amazon agent. but there are no response. then after a sms received in my phone, "ur package could not be delivered as customer was not available."

So, i request to u my order deliver in again in my specific place.
order no.- #[protected]
track ID[protected]


thanks,
vinay kr. singh

Sir, I was purchase a new mobile from amazon online order and this product in some technical problems. So i re-tune this product. but this company to not re-tune me mobile and not refund me my payment in my bank account.but amazon company my re-fund payment in our gift card in add and i have receive my payment in my bank account.
So please sir take my payment this company.

This is second time happen yesterday i buy coolpad mega 2.5D #403-XX33XX7-XXX0309 DATE24/8/16 through amazon prime and they collect 100 INR for next day sure delivery but they did not send and it happen second time last purchase i made on 30/3/16 for next day delivery and we got that parcel on 2/4/16 it is their regular practice they collect INR 100 by misguiding customers...

The order is delievererd on 18 august 2016, and it is returned by me on 19 ..after that it was written that amount will be refunded within 5 days.. but there was no such things...so please contact me ...my order id is[protected]

Person established by amazon in my area bahadurgarh, haryana is not delivere item properly he always call us to collect items from far places if we denied to do this he returned our items . I m unsatisfied by this person his talking way is vary rid and he used ruff language when talk for delivery I requested you to plz deliver our items to delivering address ...

. From
Amazon costmer

I sent defective moto g 4 plus and its tempered glass for replacement mon 23rd august 2016
There was no message for confirmation
And still not recieved the products

I ordered a pair of shoes on 10th august, 2016 and I wanted them to get delivered lately by 17th august, 2016. But their estimated delivery was 19th august and therefore I thought on to cancel the order. But before cancelling it, I thought I should ask amazon.in if the product could be delivered on or before 17th august. When I contacted them, I got the assurance through various e-mails that I will get my product on or before 17th august so I did not cancel it and was expecting it to arrive by then. But the order was ultimately delivered on 18th august and also it was not as expected. Very poor finishing. I could feel the glue inside and the threads coming out from here and there. I contacted them again and told them everything but I didn't get a genuine reply from them. I hope I get a solution on this.