Amazon India Complaints & Reviews

We are a regular customer of amazon.in. We have ordered one ladies sports shoe on 17/07/2016 (Asian women mesh cute) no.[protected], after receiving that particular shoe, it was not choiced by us, so we have lodged refund request on 28/07/2016. But till date there is no agency to collect that consignment.
So, i hereby request you to kindly look into the matter. I am working in a iso organisation and you know the customer satisfaction is first for today's business world.
An early action in this regard will be highly appreciated.

Ranjan dutta
[protected]

This is to keep you posted that I' m not getting good response from your customer care people.
I tried to get a refund of product purchased from Amazon. The order details is: Product Name : Inspire Pack Of 2 Slim Chinos (Beige & D.Khaki); Sold by: Meenakshi Textiles Ltd.; Shipped: Jun 13, 2016, Rs.1, 249.00 refund issued on Jun 17, 2016..
69 days already gone from the refund issue date. I informed your Costumer Care Representatives & I also complained about this matter on amazon site but no response is coming from your side .
Daily your Costumer Care Representatives make some new excuse that we will refund your amount in between 5 days, 7 days or something other like these. Already my patience was gone out.

Dear team amazon,

I have been shopping in amazon regularly and had good experience with amazon.

But this time i am very disappointed with your courier partner aramex

Tracking id: [protected]

Since yesterday i am doing the follow up and they are telling some story and making it delay. Delivery boy is not picking call/ switched off.

Being your follower, requesting you to take strict action against this or please change the courier partner

Thanks,
Amazon customer

There is heating issues and play store not working properly I put for return the customer named manish told me that he not able to do my job .it's cost 13499. Plz help [protected]

Hi,

I have not received the product, Please check this. The amazon status showing as dispatched not delivered. It is suppose to come on 17th AUG 2016.

But the seller informed me that it is delivered. I am waiting for the product for 2 weeks.

OrderID: #[protected]


Please check this.

With ref to above subject, i have purchesed reebok shoes and coz of not received as per my desire, i have opted for returned in time but since 10th of aug no any return & refund has been initiated, after that i also one replacement request generated which was atteneded and received the same but this was yet to attened. Please look into this matter and solve as son as possible for refund my money. Kamal ajmera : [protected]

Have purchased a product "abstract leaf wall canvas painting (Original art)"
(Sold by painting mantra) order #[protected]. Due to quality and product size issue (As per product description on amazon it is 24x24 what i received is 30x30) i requested return which is approved by seller painting mantra.
I was to send this product to the seller, as assured by amazon to pay back all courier charges to me. Courier cost is 2300 and product cost is 300. Seller says talk to amazon - not receiving my call anymore - now amazon denies paying courier cost. I have been posting on amazon facebook page for more than 10 days, amazon says will resolve your issue every time i ask for - (Recently today) below is the link to my conversation with amazon on their facebook page.

https://www.facebook.com/AmazonIN/posts/[protected]?comment_id=[protected]&reply...⇄

Please look into the matter and resolve asap.

Thanks & regards

My login id is [protected]
I returnd my lenovo phone on july 15th but still i am not recived the replacement product. i called coustmer care 15 to 16 times. but no reply
My order id is[protected] (4th july)
Ple help this in issue

Sir,
Today i ordered a bracelett from the seller "sarah india" and after placing the order i got a message that my order payment has to be revised because its failed so i ordered it again from my cell. But when i checked my account on my amazon app, the order was placed twice. I have requested cancellation.i seek refund please.
Thank you for your time and kindly see to my request.

Hello team,

This is to keep you posted that i' m not getting good response from your customer care people.
I tried to get the refund of product purchased from amazon i. E 3 lee cooper t - shirt.
I informed your costumer care representatives & i also complained about this matter on amazon site but no response is coming from your side.
Daily your costumer care representatives make some new excuse that we will refund your amount & take your package from your home but nobody came to collect the product from my home.
If this type of response coming from your side so i will never buy any product from your site &also suggest my friend & my family member that this site is useless & they should buy any product from your site & i'm serious about it...

Hi,

I have purchased "Petslife Cockatiles FRUIT MIX Daily Birds Food 200g - Natural Fruit Flavors" from amazon on 26th July.
Item MRP is: Rs. 120/- where as Item was sold for Rs. 220/- (+ shipping ofcourse)

I see that in the pictures provided by amazon in the item link, front page is fully shown where as the back page is cut just above the MRP tag to hide it from customers. It is clearly a deliberate attempt from amazon to cheat customers.

Link to the item on Amazon Website:
http://www.amazon.in/Petslife-Cockatiles-FRUIT-Daily-Birds/dp/B01GIM0NGE?ie=UTF8...⇄

I requested return of this item on 29th July due to the same reason (selling an item with MRP 120/- for Rs 220/-). Return status is "started" since 27 days. When i call amazon they say due to technical reason i need to cancel the return request and they cant help me.

Quite disappointing to see that A brand like Amazon:
1. cheating customers by selling item with MRP Rs. 120/- and selling for Rs 220/-
2. Hiding the price by strategically taking the picture to hide MRP
3. giving "technical" reason for not processing refund. Really

Regards,
Dushyant

Hi,
I have ordered a product on 10th august 2016 and the end date of delivery was 17th august 2016. Till today i have not received my product but status at amazon account showing that the product delivered on 16th august, which is completely wrong.
I contacted to customer care multiple times but not received any confirmation about the solution to this. Its very irritating service by amazon. Though i am old consumer of amazon, they don't have any respect for that.

Name : saraswati chand sharma
Amazon account details:
Mail id: [protected]@gmail.com
Reg mob no. [protected]
Order date 22 july 2016
Order #[protected]
Due to faulty product, i asked for a replacement. A guy from amazon called me that they cannot give replacement as the product was not available with the seller and with other seller it costed more. After a bit of quarrel i accepted for a quick refund as i had to place a new order and every single day of mine without laptop counts as i am a software engineer. The amazon executive ensured me that maximum within 3 working days the amount would be credited into my account as my bank account is linked with my amazon account. After all this uneducated billing team of amazon issued a cheque with a wrong name which got delivered to me on 4th of august before which i called them several times from 28th of july to cancel the cheque and issue an neft as quick as possible as that cheque was invalid as there was no bank account by that name. Since then i have called 50+ times to amazon talked to 40+ customer care executive and 5+ supervisors for hours and the only final reply i got was billing team is processing my rs.31, 093. This amount if i would have invested somewhere else i would have got a great profit whereas what i got is psychological and mental harassment. Begged amazon for my own money as i was in a position of losing my job because of not having a laptop to work on and lost my job on 7th of august with salary cut for 6 days as i did no work without being a laptop. Today all the nonsense excuses and the dates has which amazon had made me count from several days has been done. I am tired having wasted several hours talking to foolish people who just gave the penultimate solution that we cannot do anything billing team is processing it. Tomorrow i am planned to file a complaint claiming for rs.10 lakh to the mental torture and psychological harassment done by amazon keeping my money of rs.31, 093 for more than a month and thinking that the customers are fool and can been fooled by giving dates after dates for the final refund and making an excuse in the name of billing team.

I am buy the media tech asus transformer tablet but company send me cover case but i am take refund to company he was said that to courier me i am courier to company but he did not send payment and courier charges also my courier tracking id ei[protected]in my product price is 2165 and courier charges upto 50 above please solve my complaint immediately.


Thanking you

On 10th aug'16 i have placed an order amounting rs.5125/- at amazon.in. Amazon.in has cancelled my order on the ground "payment has been declined". The amount of rs.5125/- has been debited from my account. I have written to amazon in and they have given me confirmatory mail that the amount has not received by them. On the basis of same i lodged a complaint to sbi, now today on 23rd aug'16 amazon.in has confirmed sbi that the amount has been received by amazon india. But my money has not been credited to my account yet. I have sent the copy of mail received from sbi to amazon india's customer care email id too. I talked to customer care executive too. I'm a patient of blood sugar and hypertension i'm getting sick. I'm being harassed for the last 13 days. Please help me to get my money back

I placed an order with amazon datawind tablet tracking id[protected] & order #[protected] of rs. 3636 but the problem is that they are delaying the delivery called amazon's customer care no. But no executive is helping they don't know about the package where is it located. They are unable to trace the package. Kindly help in this matter. Thanks.

Hi team

These people are not delivering my product since 1 week. Even i calling them couple of times they simply saying it is going to deliver by eod. Order details given below.

[protected]
[protected]

They promised me it should delivers on 19 aug 2016. Till now it is delivered.

Request you to please go escalate this issue.

Amazon gave me cheque of inr 399 for a product return. I submitted the cheque in sbi and today i got to know that cheque was not processed and sbi has deducted inr 172 also for cheque returning
I lost many classes for this purpose and each class costs around inr 1000 and also i have spent on transportation as well
As it is amazon gave me refund for the order 4months after i applied for it and on top of that even after i asked them to transfer amount to my accnt they sent me this cheque and now it is not being processed

I bought accuchek active sugar testing machine from amazon. The seal of box was broken. Bubble packing had no air in it. Being a verified purchaser i tried to post review mentioning above, giving only one star but they didn't allow. I rated amazon one star in google play store even that was not allowed. Does anybody care? Amazon only likes good rating?

Sir i shahan firoz orderd sandisk ultra dual usb drive 3.0 32 gb on 2 aug 16 and i received á qhmpl card reader. Order no.
[protected]