Amazon India Complaints & Reviews

Hello,

This is in reference to an order which i placed on 18th july 2016. The estimated delivery date was 25th july 2016 and till now i have not received my package. I called customer care around 8-10 times to track my package with correct details the last time it was updated on wednesday as courier has left the package from delhi till now it shows the same. Every one told me to wait till today they will track the parcel and...

I have placed order for purchasing the product mentioned under 'complaint subject. I have received msg (Sms) at 11.15.09 in morning from amazon customer services that my above item will be delivered by amzagent (Amzagent's phone number is [protected]) today i. E. On 27.07.2016.
Amzagent has not called me over his phone up to 3.26 p. M. Then i called to the phone number is [protected], given in my sms (Msg).In response to my ph. Call,...

I've orders a mobile on 21st July 2016 and Amazon send me notification that my mobile will be deliver on 26th July 2016 till 8 PM.

Buts its not deliver till yet.
I've called twice to their customer care but no action taken from their side.

I bough this mobile for gift it someone on 27th July 2016 but i was not able to gift it just because of Amazon's poor delivery service.

Please take some...

I ordered one item, amazon.In order #[protected]. Delivery time is 27july2016 but they are not delivered the item, simply send a mail unable to identify the address, if so they should call to the registered mobile number. Even the address is very clear & popular place also i. E bank street, koti, hyderabad (Location).
This way they simply escaping.
Worst service.
Come to the registered address & call on registered...

Amazon is a very big brand but is service is very very poor, 2 months ago i had order one dress… but some reason i return the dress, amazon team said dress return service not provided pls courier the dress.. I said okk fine. I dress the courier. After the courier wait my refund amnt for 2 months & also courier amnt. Then i made lots of calls but amazon team didn’t proper reply... Than i made continuously calls for amazon...

Sir/madam

I am rajat thakrey, i had booked a product on amazon dated[protected] and the product delivery date was[protected] but still my product is not delivered. When i called to customer care they said that your product definitely delivered on[protected] till 20:00 but not delivered. Snapshots are attached herewith regarding delivery of the product. When i asked to why are you delaying my product they said some kind of problems...

My order no. this (#[protected] Amazon itself has canceled my order. I suffered from Amazon I doing the case on the amazon. amazon service was very bad....

I ordered tempered glass for my apple watch on 18th july 2016 and amazon committed they delivered the product on 25th july 2016 but today is 27 still i didn't get my order. I call them twice but they maid failed to delivered the same.
My order number is order#[protected]. Please take strict action against them....

I have claimed my refund request on 9th of july, but they are not responding at all. i have all call records of your service providers saying that request will be cosidered by tomorrow but till now they havent responded. today also i called a service provider which was a female, she told me you will get your refund in 3 mins but till now i havent got any reply from them. they are cheating me from the very 1st day. every call receiver says...

Order date: 16-jul-16
Order #[protected]

I had placed an order for a wildcraft backpack and have not received the product yet. On calling the customer care i was provided incorrect status of the order where the agent mentioned twice that the order has reached local courier service. The actual delivery of the product was supposed to be delivered within 23 july and was extended to 27 july. On calling back again...

Dear sir,
I have purchesh to mi red mi 2 mobile in your sitebut 1 mobile after 6 month not working so i have complaint mi care or visit 5 time mi service stor but till date not a any solusion for my mobile so i have request pls reples new mi mobile because my mobile is warrent
I have sand mi service center address: 102, piyuraj chambers, honda bikes show room, roads, c. G. Road, swastik cross rd, navrangpura, ahmedabad, gujaratbr...

Hi

I have placed a mobile ohone order of moto 4g plus on[protected] eod and accepted to pay express delivery charges extra. On 25th july 2016 @ 18.30 hrs i received the parcel and the amount was collected through swiping card and when i open the box to check i had found johnsons baby wet vibes packet packed in that box. When i called the courier guy and asks him he says you speak to customer care i dont have anything to do...

Your amazon.In order #[protected]

I have book a sandal and return it to amazon as the size was small and i wanted 9 no size. I returned it on 20 july 16.
But till now they have not give me refund. When i call customer care they tell me wait for 24 to 48 hrs. Please help me i this.

I also told customer care that you give me the size i dont need refund but they are not helping me...

My self sachin shashidharan, i have ordered 4qty. Of vr headset virtual reality 3d glasses from your amazon site on 18th july 2016, by id: [protected]@gmail.com. But unfortunately i have received a mail for my order got cancelled from your end. May i know then reason for cancelling my order, even though i have maid the post payment through credit card?
If you were not happy to sell your product on discount rate then why the discount...

This product ordered on 22nd july'16.
Sms received on 25th informing the person with mobile number [protected] will deliver my mobile.
Urprising this number is always switched off...
The delivery was neither attempted nor anybody called and they have cooly mentioned in the tracking that this was attempted and addressee was not available... Do you think we are fools..
When informed via chat, phone to amazon customer...

Hi,

I have ordered for craft play b_044 special binding happiness is diary (11 cm x 3 cm x 15.5 cm) product.

On july 23rd, i have received message that the product is delivered but till now i dint get the product in my hand.

As soon i saw this message, i have called customer care and filed the complaint,

Kindly refund the product amount or deliver the new product.
Contact...

Dear sir,
Please note that i had purchased a home theater of philips from amazon on 05/07/2016 its order id was[protected] amount was rs. 7549/- through cod. on 10/07/2016 it was delivered (late after my follow up) and on the same day i requested for its reverse pick up because the product was not as good as it was expected and mp4 were not supported while playing. on 14/07/2016 i also requested for refund through mail.br...

Dear sir,
Iam gajendra from bangalore. I had purchased the above mentioned item on 9th may which got delivered on 18th may & was returned on 28th may but the refund is still pending. I have sent several mails but i am receiving their apology mails. Kindly help me out for that. I am attaching a few mails along with this mail please find those attachments
Regards
Gajendra kanjikar
[protected]...

Hi all, this is in regards to the television which i ordered on 18th july, 2016 "philips 3000 series 40pfl3750/v7 102cms (40 nches) full hd led tv (black) at an offer price of rs.20473/-. two days later, i received a text stating that your refund is initiated for this product. i was confused as i never requested for refund and return. i contacted the amazon customer service and spoke to a lady named"riya". i explained her the situation and...

I bought an item worth 999 from amazon but due to some technical prob they debited the amount twice. It's been 20 days and I've already contacted them more than 5 times but still haven't received it...whenever Icontacted them they were said to wait for 24-48 hrs and they will contact me but nothing happened and no one contacted me.what should i do?...