Amazon India Complaints & Reviews

I would herby bring to ur knowledge taht i had returne d a product bought on amazon shipped by sastideals, new delhi which i returned by speed post as the product was not to my satisfaction. The sasti deals is claiming that they havenot rcievedthe product. Following is my order no
Order date:30/6/16
Order#[protected]
Order total:348.75
Now the company sasti deal claims that it has not recieved the product and speed post people say if not deliverd the product comes retun within a week of despatch. Kondly look into the matter and resolve the issue.

I ordered iball wing tablet (8 inch, 2gb ram+16 gb internal) from amazon.in through credit and it got delivered on 22.08.16 but once i opened the sealed pack i found display with damage. i want to replace it with good one but amazon only have money refund option... please do the needful. my details given below
Suraj tamang
Mobile-[protected]
Address-batesville, kolkata-700120

Dear sir,
I had booked our mobile (Lenovo vibe k5 (Grey, 16gb) on 8 th august 2016 it dispatched through the indian post tracking no. Is aw[protected]in according to tracking no. Material already reach at sitamahari but actually when i inquire over this post office they were told till now material had not reached.
O please take care about this material and send me its current status by today. Its payment mode by credit card, payment already done.
Communication address is mention below:
Shipping address
Minu kumari (Bca student)
C/o-raja tiwari, naya tola, mela road, p. S-bhawdepur
Wad no:21
Sitamarhi, bihar 843302
India
Mob. No.:- [protected]

O kindly check its status and conform me the material current location.

Kindly help me to know if you have any query.

Thanks & regards

Ganesh kumar
Engineering dept.
Lorom india corporation private limited
Plot no. E-151 & 152, ricco industrial area
Chopanki, bhiwadi - 301019. India
Mobile: +91-[protected]
Email : [protected]@lorom.com, [protected]@gmail.com

Product estimated delivery date was 20th to 22nd august 2016 but i haven't received it till today[protected].
Inspite of receiving the item i have received a message that your product has
Been delivered which is not true. I have talked to customer care but didn't got
Any satisfactory answer.

Kindly look into the matter and support for the resolution.

Regards //
Ankur sharma
+91-[protected]

Order id[protected]

Even though the product was not delivered i was asked by the agent to pay for the product. After opening the parcel i realised there is only one bottle (Argan oil) but had paid for rose hip oil also (Total amount 7154). Had informed the same on 3 june 2016 but the money has not been refunded till date.

I was asked to save my bank details so that it can be directly refunded to my account. But it seems no steps are taken to ensure the process of refund.

Very very worst amazon site. Dont buy in amzon.

I ordered dell inspiron 5559 15.6-inch laptop (Core-i7-6500u/16gb/2tb/windows 10), silver - aug15. Ordered, payment success. Delivery date they mention 20th. But still they not dispatched. Now the date is 23.

I speak with customer care. Very very worst response. 4times i speak. 2 times they told out of stock. Another 2times technical issue told..

Note: friends dont buy in amazon site. Worst amzon. I will never buy in amazon.

Dear sir,
Be informed i have baught a samsung j7 mobile case from amazon, order id[protected] but wrongly i have ordered 2016 model instead of 2015, though i have refunded that product between 2 days and they supposed to refund me rs-399 by cheque between 5 working days. 20 days has past already i have complaint 8-9 times at amazon cc but they response as you will get your cheque soon.
Requesting you please take some neccessary action i hope then they will understand what the real meaning of "soon"

Subject: refund request - order #[protected]

Hello team,

This is to keep you posted that i, m not getting good response from your customer care people.

I tried to get the refund of one of product purchased from amazon i. E lenovo zuk z1.

The phone not functioning right from the very first day. I opted for refund but the pickup guy never came to pickup the product.

Later i called your customer care team they gave me the confirmation of refund but no one came to pickup the product as well no refund.

Yesterday i was talking to someone and he hung up me which is embarrassing for a brand like amazon.

My query is very simple. Please process the refund of this product as i haven't used it for more than 2 days.


Regards,
Manish
Ph:[protected]

I purchased a mobile lenovo vive k5 and lenovo vibe k4 note vide order #[protected] inovice no ka-blrs[protected]. I received goods on dated 01 aug 2016 but it is found that the mobile vive k5 is defective (Not showing imei number) so not detected sim card. When i go in to authorized service center who demand rs 3000/- thousand for repair.
O i feel online shooing from amazon is very risky not provide goods in good condition
Kindly resolve my problem as soon as possible.
My loging mobile no is [protected]

Dear Amazon i'm placed a order for puma floaters but due to size issue i returned that return is approved by seller but still now i'm not received my refund bank details also fill in my amazon id so please check it

ORDER #[protected], I Buy a product of worth rs.9500 on 18-august in full advance payment but still not receiving the product, i call on customer care but they not giving proper answer to me.

I have placed a order of two cosmetic product #[protected], #[protected]. The product received was not okay.Even it was not sealed. Looks like it was already opened and one of the bottle inside the product was leaking. I request customer service agent to return my product and refund money.

The agent told me that he has asked seller to refund for products right away and you can dispose off the items since we cant take it back.

But its been more than two weeks m daily following up with them they didn't provided refund.
Also there are no checks on quality of cosmetic product they are sending, There are allot of duplicacy in these products

Order Date: 10 August 2016
Order #:[protected]

Package received on 16-Aug-2016

Received EMPTY BOX against the delivery and for which we paid cash on delivery. Post opening the box, we found that it was empty and no WATCH inside. Complaint this to Amazon and the Seller but no favourable response from them. Even the product and seller review posted on Amazon was smartly rejected and refused to be displayed on Amazon site by pointing to their policy.

Order NO:[protected].
PL respond to
1. Why Defective camera equipment send after due check carried out by Amazon .
2. Equipment returned on 5th Aug. what is the progress?

Dear sir, i ordered on amazon.
My order tracking details show to me the parcel has delivered n signed by me.. But i dint receive any parcel. I got a call from courier company he said that he came twice but he dint came for a single time... This is his habit he always call n said that pick your parcel from his company... May i know why should i go there? Amazon is providing parcel at home than why he is calling me and asking to pick that parcel?

The service provided is so cheap that you all are real pathetic when it comes to customer service
Apart from misleading you all just cant do anything
I order for a slipper and have made a ol payment of it, the track status shows the package was delivered however its not, when called customer care illeterate agents cant even speak properly they fumble poor service

I got a msg as well stating the package was delivered ridiculous was that.
""package was handed directly to customer the delivery receipt was signed by abhinaba karmakar""
And i never signed it what a way to earn money amazon cheap e-commerce you all are you site must be shut down
Order #[protected]

I have raised a consumer complaint
Docket registered successfully!!


Consumer name : bubla1001

Docket no. :[protected]

Hi,

I had a gift card id: [protected] (Value around rs.2900) and it was supposed to expire on 20th august, 16. But when i tried to redeem it on the same day, no balance was available. Nowhere it was mentioned that card will expire at the start of the day. Everywhere all these validities are considered till the end of the day not the beginning of the day.in that case, you should have mentioned expiry date as 19th aug not 20th. This is a non-sense and needs to be corrected. I dropped a mail to amazon on 20th aug only where they where supposed to get back within 12-24hrs. I am yet to hear back from them.

Amazon.in order #[protected]
Amazon delivered defected micromax led with 15 days refund policy
Request for return places within 2 days of delivery
Now 20 days has already passed, got 8 commitment date with time from amazon, but no one has come for pickup
Even i write to the ceo of the amazon, his representative also give me 3 commitments but still no one come for the pickup
Now they has shop responding,

Date: 21/8/16
Registered email id : tdv. [protected]@gmail.com
Full name: jyoti prakash jena

Issue:
I had ordered a lenovo vibe k5 worth rs 6, 999 from amazon.in (Seller: green mobile) with order id:[protected].
And i found the phone defective and the issue was in that particular phone only (Some of my friends have puchased the same phone and they are working fine). So i contacted amazon customer care and they told me that refund will not be possible and replacement would be possible. I agreed and when i went to the online website www.amazon.in, there option showed me for refund and i happily applied for refund on 16/8/16. I was instructed to print out few details and paste them on the package so i did it and the person would come on 17/8.
I waited untill 18/8/16 and nobody came to pickup the product. I called customer care and they told me within 19th definitely a person would come.
On 19/8 at night i again called customer care 1st they told that definitely someone will come on 20th and again they called me and told me that refund is not possible replacement is possible. Because of this reason there was this delay. I yelled at them, they could have atleast informed me. However, the care executive told me to cancel and again apply for replacement. She did it on behalf of me actually.
So on 19/8/16 i again applied for replacement of the same (Order#[protected]. I again took printout of all the things and pasted and i was instructed that the person will come next-day and within 3-6pm.
On 20th a person called me at around 11:30am and told me that he was standing at my door. I told i was out of station. He said 'no problem when you reach home you can call me on the number i'm calling from or you can directly give the package at irc village office'. I agreed and when after reaching home i called that number ([protected]) i reached a voicemail saying welcome to bluedart customer care kindly call on [protected]. I called to that number and they asked me for awb. I provided them with that and they told me reverse pickups are not handled by bluedart, kindly contact amazon.
Again i called amazon and the care excutive told me the product will be picked up at anycost by 20th or max by 21st. On 21st morning also i called care again. Nobody has come to pickup the product.
The last date for pickup of the product is 22nd and after that i will be stuck with this defective product forever and my 7000rs are gone.

Kindly help me on this issue and take necessary action again amazon.com. Thank you very much.

Desirable resolution - i dont want the replecment anymore. I will never ever buy any product from amazon again. Kindly refund me my money. I will purchase a phone from local market.

Hello,
I have order placed oneplus type-c cable 100cm which is received on ontime, but i observed order which i placed is wronly which required micro (Sec micro usb flat wire data cable for oneplus x, oneplusx 1+x). So i cancelled ordered sec micro usb flat wire data cable for oneplus x, oneplusx 1+x immediately. On next day return order also picked still now i didn't get any acknowledgement and also amount is not received. While picking up the order he picked up order #[protected] i. E original oneplus usb 2.0a adapter for smartphones which i placed along with order #[protected]. Now what to do.
Thanks
Vijaya