Amazon India Complaints & Reviews

Received a message from Amazon India on 31.08.2016 & 01.09.2016 Package with Home Sizzler Set of 4 Window Curtains and 1 other item sent to for delivery. But it is very sad that I received only Set of 4 Window Curtains.
i have not received any other Item nor the Currier service man give me 1 other Item.

HI FRIENDS,

From The Amazon i have ordered a xiomi redmi note 3 on 27 aug 2016 they show me on app that your order delivered by 31 aug 2016 and on same day when i contact the customer care they are saying the courier service of Aramex is outside delivery today so your ordered is delivered by 1 sep 2016 by 5pm but they didn't delivered that on my address. And i have prepaid for that amount of 12000 and now they are not giving me my ordered and my refund they keep my money and product too. when i clled c-care they give me wrong information . I TamilNadu center 1 Podi shree disconnected by call after conversation of 40 minutes Rahul, in M.P center Ram, On asking for Refund they are saying it will take 45 business days. I stuck my money got stuck
I suggests you please don't go with Amazon and specially with Prepaid service.

I have purchased online 3M Cogent Fingerprint Scanner on date 19/08/2016. Product has not delivered till date. I have contact to your Currier, he have ruff talked and miss behave with me.

Order ID :[protected]

Seller had not kept invoice in it
seller was fraud
i had done COD option
so seller shipped item and i got the item and as soon as i recived he has shown amazon that he had canceled order,
As u can see address on the box is exaclty same as i have given to amazon it means that amazon has given my address to seller so that he can ship, he cheated me and amazon, By this his he does't pay fees to amazon as he has shown cancel but he uses amazon for order and address and then he cheats like this...

SELLER IS FRAUD... HE IS CHEATING US BOTH AMAZON AND ME )

IF HE DOESNT GIVE ME REFUND I HAVE TO TAKE AGAINST AMAZON AND SELLER ...

Duplicate product .Bad seller..I ordered sony power, after 2 days i checked in order list order was showing " prepairing for dispatch " and on 4th day i recived order from courier, cash on delivery i paid the amount, product was duplicate so i checked in your orders it was showing that seller cancelled the order, unable to return. Seller pls give my refund take return ur duplicate product.

From Six months i am calling in amozon customer care but not got solution,

HERE I HAD ATTACHED 4 POINTS TO VERIFY ORGINAL POWER BANK

HERE IS THE VIDEO LINK AND SEE WHICH ONE I GOT ...

https://www.youtube.com/watch?v=gP2GcXI1i64

I had order Big Bazaar coupons and to my surprise parcel containing foot wares were delivered. This parcel was returned by another Amazon customer and was supposed to be returned to another amazon seller. I investigated the matter on my own and found that courier guys involved in Amazon are doing such frauds.
No action has been taken so far and I am waiting for the correct parcel from last near to two months. I would suggest not to buy anything from these guys. Also it should be noted that I had been a regular Amazon customer before this fraud

I am return replacement order[protected] my product deliver Rto now amazon not refund me custmer care not help me my account is hold by cis now my 24999 RS is lost faruad company please dont shoping amazon please help me

Most of times when I order something. The company promisies delivery date and falsely puts remark as Customer unavailable. And everytime the order is either cancelled or delayed. In 3 of my case the order was a guaranteed delivery. And Order was not delivered on time. In one case order was returned. Why does consumer have to suffer always. If you cannot fulfill don't promise!

I have booked a japanees maple bonsai tree on[protected],
O many reminder send to you /seller but no response from your side very highly worst sevrces by your compamy. Still i did not recieved my order

I ordered muscleblaze fat burner it was supposed to get deliver on 31st August at 8pm but nothing came. No calls from anyone nothing they just returned my item and order status is now showing that it is returned.. What kind of service is this.. Your delivery person does not even call once.. I am not going to order anything from now onwards from Amazon.. Pathetic site with very bad delivery service..

Dear Amazon Team,

I am frequent buyer of Amazon.in of e-marketing portal. I have order Epson L220 printer twice & in both cases it has cancelled from your end. You have initiated the refund but we are not shopping here for refunding. On 13th July i have ordered EPSON L220 printer (Order No.[protected] Seller - Online asian Seller, which was canceled & amount refunded. Again on 26th Aug i have ordered EPSON L220 printer[protected]) Seller : Mason I Tech. same like last order today my order got cancelled.

I Don't understand how you people enroll such seller who cannot fulfill the requirement of customers. What's Amazon Tag Line 100% Purchase protection??? does cancelling customers order comes under this?? What is use of such Tag line?? & Now new Concept "PRIME" another way to make money & fool the customer.

Now listen i don't want refund amount i want my product which i have order. If you are not able to do that, then please refund my amount with an Interest amount for above mentioned orders.

Please don't force us to contact appellate / tribunal authority / Consumer court regarding above issue.

Requesting to you provide good services to customer & raise the standard in e-commerce industry.

Regards,

I have booked a cool pad mobile phone in amazon.in website and later i have decided to cancel the order after seeing the poor reviews.
I have tried to cancel the order within 10 mints after the booking but i have got error unable to process.Then contacted[protected] amazon customer care and their customer care person assured me to cancel the order from their end.Today morning again i tried for cancel the request and it was sucessfuly accepted.But when contacted the CC for refund amount they are telling i have to wait till the delivery date which i have already cancelled.
Screen shots are below
Midhun
[protected]

Buy this mobile amazon .in 27.8.16 surya enrgy sisem 16 gb this mobil defceted
i return this mobile 27.8.16 evening speed post tracno. eh[protected]in my contact no [protected]

Hi, I placed an order on Amazon with order no #[protected] on 03-Aug-16. It was a Rakhi order (Rakhi on 18-Aug-16). But the product was not even dispatched till 16-Aug-16. While tracking the order, it was showing product not dispatched yet. This is very unprofessional. Due to this I was not able to send Rakhi gift. Finally I cancelled the order on 16-Aug-16. This is truly unprofessional from Amazon side. If they can't deliver the order, the just don't accept it. You guys can spoil somebody's festival. Not at all trust worthy. How can a customer trust you again in future if you can't deliver a product on time. Even I didn't receive any sorry mail or call from the company.

Dear sir/madam
I am soumyajit mondal. on 22nd August 2016 i purchased an external hard-disk whose order No. is Order #[protected] and for this order i already made a payement of rs 4172. Till date i have not got my item and amazon along with the seller is not refunding my amount for the product which i paid. Please help me.

I have ordered New Balance DC 580+ English Willow Bat on 17.08.2016 vide Order #[protected] with a promise from Amazon that it will be delivered between 22nd Aug to 25th August 2016. However, while we contacted Amazon on 25th evening it was wrongly communicated that the item has been delivered while the delivery was still pending and it was finally delivered on 26th August. On opening of the packed, it was found that the item was damaged so once again we contacted Amazon and communicated to replace which was agreed to. But today while we contacted about replacement, it has been told that item cannot be replaced. Therefore, we told them to return the item.
Now Amazon is forcing me to dispatch the item via courier, instead of they themselves arrange the return. On my insisting they gave me Gati pickup service No. as [protected] but astonishingly it is not being connected and coming as wrong number. Therefore, kindly arrange returning of the item and refund my amount immediately Repeat IMMEDIATELY.

I applied for a refund in amazon for a t-shirt i ordered and returned firstly they gave me refund 4 months after me returning the product that to a cheque
I applied the cheque in the bank and it got rejected and i had to pay extra inr 172 for cheque return
I gave a mail to amazon and they replied back that both the amounts will be given back but i only got the extra charge of inr 172 and my order money inr 399 is no where to be seen

I am attaching the order details and amazon reply mail screenshot with this

I have ordered a product in the month of may but next day i returned it.. from that day onwards i have made end numbers of call to amazon customer care for my refund but every time either they as one new formality or they just say it will be done in next 48 hours...
it has been 3 months since than but no solution... i am sure in future i am never gonna type www.amazon.in, by the this was the final one...

shame on you amazon

Mane samsung ka original charger khareda lekin company ne duplicate samsung ka charger bheja hai..
Mene company main complaint ki tho company ne duplicate samsung ka charger change nahe kiya or refund ki processing ki hai jabki mujhe refund nahe lena hai.

Mujhe samsung ka original charger he lena hai.

My mob no.[protected]

I have placed an order for shoes Order#[protected] on 22/08/2016. Item was despatched by Amazon Transport services (ATS). Earlier ATS had no problem in locating my address. But for this order they are unable to find the address, so they have returned the item which was urgently required by me. There was no call from ATS to locate the address. Communication was through SMS and email. Contacted helpline 3 times, always polite reply that problem will be resolved the next day but not resolved

I booked Blackberry Z3 for my mother, as a birthday gift, which was suppose to deliver on 29th Aug 2016, my mothers birthday is on 31st Aug. But the courier was not delivered because the courier guy was unable to find my location. Is this justified that he did not call me on the given mobile number and returned my parcel, to the seller. I called to Amazon customer care on 27th Aug regarding the same, they assured me that they will make the delivery on time. Today it is 30th Aug, I called to Amazon customer care, they are asking me to place a fresh order as they had canceled my previous order. Amazon not only wasted my time but also feelings