Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 19928
Resolved
1458
Unresolved
18470
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 860

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
avijitdmc
from Kolkata, West Bengal
Report
Copy

Order cancelled after 14 days

Address:713205

I have booked royal canin maxi junior 15 kg on 18th july vide order[protected].

But till today it is not delivered and after contacting now they have send me a mail that the order is cancelled. They have suggested me to book again and when i go for booking the price of the product is showing almost rs. 1100 above than the last booking price.

Is they can do it?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jagdish kanaram
from Gandhidham, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Retune refund

Address:Kutch, Gujarat, 370201

Projector retune for amazon
first time 22/6/2016 return request
second time 25/6/2016 return request
third time claim wait
date at times giving the product return and are not Lecce 2 months and are still not return
81 99 / - Amount Amazone son who is eating, please give me a refund return...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
keerthanas
Report
Copy

Refund for the order

Address:Vizianagaram, Andhra Pradesh, 535003

The refund for order[protected] has been initiated after almost 1month and the amount is not being credited in the account from which the payment has been done.
Not sure to which account the money is being transferred.

Please make sure the money will credited to the same account from which the money has been paid for the booking as it is common sense...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SS
from Lucknow, Uttar Pradesh
Report
Copy

Seller is doing fraud by sending wrong and expired product.

Address:201309
Website:www.amazon.in

I ordered a shoes of campus "campus antro-3 men light grey & royal blue sport shoes size - 9" order #[protected] on 23 june 2016 but i received a wrong shoes with 2 level slip on packages on 2-august 2016. On one side it have level with my own address and other side, there is another level of other customer. When i open the package i was shocked that the product i ordered is not the one in the packages i received. I received a wrong...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ahmedabad, Gujarat, 382481
Website:www.amazon.in

Hi,

I have ordered moto g4 plus mobile phone on 15th july 2016 & it was delivered to my home address with in 4 to 5 days. After receiving the phone, i found that it was heating so much. Also there was a problem in calling voice & signal.

There was a policy of refund of any product if one book a return request of this phone with in 10 days of receipt. I booked a return receipt on 23rd july 2016 & it was showing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K.Mohamed Raffiq
from Delhi, Delhi
Report
Copy

Item not delivered

Address:641105
Website:www.amazon.in

Refer to complaint id 1342810. On 01 aug evening one deepan called from +91
[protected] and asked not here what i want till him, he was told how much you paid and asked my debit card no and then he was asking me about my balance in bank account. I don`t under stood that why these people are not understanding the problem, my ultimate aim is to take delivery of the package, but they are not realizing that, this is not the way to tackle...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naveenmar
Report
Copy

Delivery issue since 5 days now.

Address:Mumbai City, Maharashtra, 400093
Website:www.amazon.in

Hi. Let me explain shortly.
My shipment with tracking no[protected] attempted delivery on thursday (28th july) but not delivered, then i have called customer service to change address, agent promised me it will be delivered on saturday to new address,
Saturday (30th july) website shown out for delivery to new address, but after that again not delivered, i call customer service, agent promised me it will be delivered before...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
franklin rose
Report
Copy

Lancer Mens Perth NBL-WHT-44 sport shoe

Address:600019
Website:amazon

I am ordered sport shoe on 23- jun-2016. But till date am not received the product order number is (#[protected]today I got message. the rep number is [protected]. from morning itself I called 15 times but they didn't attened my call.My number -[protected](gokul), I need today itself don't delay ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harsh24993
from Mumbai, Maharashtra
Report
Copy

Refund not processed

Address:New Delhi, Delhi, 110019
Website:Amazon.in

Hi team,

I booked a phone on amazon on 10th june 2016 order id is[protected] but it was not working properly so i returned it but still i not received my refund
It's going to compete almost 2 months from the date of purchasing of phone i always call on customer care but no satisfied answer received by their side
So help me to get me my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411062
Website:Amazon

Ordered a charger from Amazon and it was not delivered.Waited for 10 days still I didn't receive the charger, so I cancelled the charger and asked for refund.I called the customer care and I got a reply saying my money will be refunded within 24 hours.Its been 6 days now and I still didn't receive my own money(~500).All I get reply from Amazon is we'll look into it.I don't know how to get my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogish poojary
from Mangalore, Karnataka
Report
Copy

Shortage of product

Address:Dakshina Kannada, Karnataka, 575008

Dear sir,
I have ordered 50 pcs of julia pet jar container set, copper color x000ggufvf for rs 1599/-on[protected] and same is delivered t[protected] at 1628 hrs. But when i open the packages only 40 pcs are found instead of 50 (I. E 350 ml 04 set and 130 ml 06 set are missing. So i request you to kindly take back the product or re-deliver the balance container set immediately if you failed to provide the same the necessary action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TK5001860
Report
Copy

Refund is not being initiating

Address:122001
Website:www.amazon.in

Policy is to retrun the redun within 3-5 business days while i am waiting for refund since 11-12 days. When i am calling customer care they are not initating refunds and they commented that tey will process it by 7 or 8 aug and i will get refund by 12 or 13 aug.
I cancelled my order before delivery and order is in transit from delhi to banglore since 7-8 days and as customer care people stated it will reach to banglore by 7-8 aug while...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
haranmondal
from Ahmadpur, West Bengal
Report
Copy

Item are missing

Address:741502
Website:www.amazon.in

My name babul mondall, vill+p. o-haldipara, pin-741502, wb.
I have purchased eight channel based relay board & sim900a gsm modem module two board. respectively and same were delivered on 30 jul. my order id is[protected]. after opening of box in front of the post master sim900a gsm modem module item are missing. but seller was said two item are include in this box. please solved this problem and i want to my many....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suphals
from Gurgaon, Haryana
Report
Copy

Prepaid product not received

Address:West Tripura, Tripura, 799003
Website:www.amazon.in

As per their expected delivery date passed but till did not get the products. Their customer service not helping and not co-operate with me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:600089
Website:Amazon India

Ordered on 7 july 2016 order#[protected]

The item was not delivered at all.In spite of continuous complaints in site there is no response. Kindly reply so as not to loose confidence in online shopping. Even if somebody not there in house the same to be recorded. If proof there inform or show us. The amount has been paid using credit card and request to inform amazon india to refund the amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pahlaj
from Mumbai, Maharashtra
Report
Copy

Amazon transportation services (courier)

Address:400074
Website:amazon india

From last 2 days i am struggling for courier parcel (wireless harddisk) which is already there in your chembur warehouse.

Let me tell you very clearly, your couries boys in chembur are really pathetic
They are just lying and saying that no one is there in house.

I thinnk you should remove all those rotten boys from you company who are spoiling your companys name.

I have received sms on...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jugnu7871
from Delhi, Delhi
Report
Copy

Received a duplicate product

Address:791109
Website:amazon.in

Today i received my skullcandy ink'2 earphones and on the pin its written "MADE IN CHINA".

I beleive its a duplicate product, and I want a original one.
I trusted the company, but didnt think it would sell SUCH FAKE THINGS....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K.Mohamed Raffiq
from Delhi, Delhi
Report
Copy

Ordered item not yet delivered

Address:641105
Website:www.amazon.in

The above said item ordered by me from amazon on 19 jul. The date of delivery was on before 26 jul. On 29 jul i received a sms said that the item will be arriving to day and be delivered. On 30 jul i received a sms package could not delivered as addressee was not available, no body called or contacted me then how i receive such a sms. More over i take up this to customer care on 30 jul, and then a delivery man called at 130 pm that time i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Lucknow, Uttar Pradesh, 226017
Website:www.amazon.in

I am dr shailendra kumar naithani from lucknow
I ordered a supplement from amazon
And i came to know amazing fact of amazon that after more then half month its not reached to me
Eller has shipped to ats delhi on 18th july which was picked and shipped according to ats update on 18th july
Everal times i chatted to representative of amazon they just told me to wait more
When i called to their toll free number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rathish KUTTUKARAN NARAYANAN
from Bangalore, Karnataka
Report
Copy

Rathish K N

Address:Bangalore, Karnataka, 560016
Website:AMAZON.IN

For the first time, i used amazon that too prime... I was cheated... I ordered lg 32lh576d81 i read the complete info in the website which mentioned once tv gets delivered i need to contact lg call center for installation and from the manufacture what all i get.. I was surprised when the lg call center told me that it will cost rs.2000/- +st for wall mount installation... No were in the webpage its mentioned.
When i called amazon they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy