Amazon India Complaints & Reviews

Sep 11, 2016

Updated by KartikSharma87 I am awaiting for the amazon India to resolve my issue. Every time i contact them they are saying your problem will be resolved within 48 hrs . i am now sick of this, i would request to help me get this issue resolved.

Sep 01, 2016

Updated by DasMit We have checked with security and we have CCTV footage also. Our security never receives any Amazon parcel. Generally the courier person call the buyer before delivering. But this time courier person never called me nor delivered. Can Amazon bring the courier person to my apartment or validate my signature or can track the courier boy's mobile GPS on 26th Aug. I raised the complaint within 30 min of getting the SMS that parcel has been delivered. Can Amazon share the signature which have been put in for receiving the parcel. Amazon is only closing the case saying the parcel has been delivered and signed off.

Sep 06, 2016

Updated by DasMit The complaint is still open, everytime we raise a complaint Amazon just closes the complaint by signing off that the parcel has been delivered ...can Amazon reproduce the signature I have put into while receiving.

Aug 29, 2016

Updated by dhruba bora Now a person call from this [protected] number in [protected] asking the tracking number and address for pick up. Please take urgent action.


Regards,

From: Abinas Bora [अबिनाश बरा]
Sent: Monday, August 29, 2016 3:24 PM
To: 'cs-reply+[protected]@amazon.in'; '[protected]@amazon.in'; '[protected]@amazon.com'; '[protected]@amazon.com'
Subject: RE: Your Amazon.in Order #[protected]


From: Abinas Bora [अबिनाश बरा]
Sent: Monday, August 29, 2016 3:15 PM
To: 'cs-reply+[protected]@amazon.in'; '[protected]@amazon.in'; '[protected]@amazon.com'; '[protected]@amazon.com'
Subject: RE: Your Amazon.in Order #[protected]

Further I have received a call from mobile number [protected] at 03:06 pm (just few minutes back) in both mobile number [protected] and [protected] saying that they had send a repaired TV and asking my ATM card number and pin saying that he is from Amazon. Please look in to the matter. We suspected someone from your company may involved in it.

Regards,


From: Abinas Bora [अबिनाश बरा]
Sent: Monday, August 29, 2016 2:56 PM
To: 'cs-reply+[protected]@amazon.in'; '[protected]@amazon.in'; '[protected]@amazon.com'; '[protected]@amazon.com'
Subject: RE: Your Amazon.in Order #[protected]

On 24.08.2016 in the late evening on person contact number [protected] came for pick up. But he apologized that he was unaware about the that it is a TV which requires carrier van. So he assure us to pick up the very next day.

From dated 25.08.2016 we regularly follow up in contact number [protected] from mobile number [protected]. Though they regularly told us that they will pick up shortly. The same is yet to be done. I have contacted 3 time from [protected] to your customer services, they also assured me that same will be done within 24 hrs.


3 time from [protected] are
27.08.2016 at 07:54 pm for 14.16 minutes
27.08.2016 at 01:37 pm for 13.18 minutes
24.08.2016 at 12:19 pm for 12:19 minutes


Request your urgent concern regarding this.

Regards,

From: Abinas Bora [अबिनाश बरा]
Sent: Saturday, August 27, 2016 1:35 PM
To: cs-reply+[protected]@amazon.in
Cc: [protected]@amazon.in
Subject: RE: Your Amazon.in Order #[protected]


Kindly take action. I have received messages in my mobile number that my pick up time is rescheduled. But no information appeared on my account.

I request your urgent concern so that the item can be picked up to day.


Regards,

Abinas Bora.

Aug 29, 2016

Updated by Preeti Grewal After a to z they told me they have escalated the problem. After 2-3 days they told me they have escalated the problem to higher level. Then after 5 days they told me a troubling ticket has been raised. But even then nothing has been done. They just keep escalating the issue but no result. I need my money badly !