Amazon India Complaints & Reviews

When you order anything from amazon now and by mistake if your payment failed, it convert by default to COD without asking to customer. The best part of this if you look for your order status it say never says first attempt your payment failed.

Also there is no option to cancel the order. It feel like i am trapped, need to accept the goods with cash .

This is not good company like amazon.

I told them that i was input wrong card details and bymistakely place a order. but they are blocked my account. I have left rs9999 gift card in my account.
My bymistakely created order is (#[protected] but i provided them my card details for (#[protected] this order number. but they don't unblocked my account.

Hi,

I would like you to inform you I am suffering too much because of amazon. Now I am in condition that I lost my money.

I am Girish from Bangalore India, my amazon registered email is [protected]@gmail.com.

I ordered one switching machine from amazon on Aug 2nd. You guys are delivered a defective machine with improper packing, I returned, for pickup they waited me for a week, Again I purchased a higher version from amazon (thats y I opted gift voucher). Now the same problem they send me a defective product again and that one is not at all packed. I put return, but you guys are not at all picking up the product, It almost one week over. everyday I am calling them, they are not at all responsible and not helping too. Please help me to sort out this problem. I am attaching the product condition while deliver.

I am Zafar from Delhi, I’m regular your customer, I ordered " Gillette Series via Ordered on 26 August 2016 order #[protected] is out for delivery of Rs. 716/- received 1september by amazon, Gillette Series Arctic Ice After Shave Splash - 50 ml & Gillette Fusion Power Blades - 2 Cartridges but in box I received only after shave splash box not after shave loosen & Gillette Fusion Power Blades Also like old pack pleases refunds this order or solution this problem
Thanks & Regard
Zafar saifi
[protected]

Hi,
This is regarding a smart watch, which I have purchased from the Amazon.I have returned that product but they didn't given the refund.Every time I called up their customer care they were telling there is some problem with my back that's why it's not reflecting .I called up bank customer care also several times but they are not able to find out any transaction from Amazon regarding the refund.Its almost 2 months over still Amazon is making me fool .In this way they are sucking our blood and bluffing with us.Please take action, so that this could be prevented in future.

My name is ayush mukhija and i am from sonipat haryana..i was called for recruitment in amazon as a warehouse associate..waited 6-7 hours stood in long line..then information came on of the candidate of sonipat has argued with HR . because of which HR told to disqualify the sonipat candidate..there was lot of partiality while recruitment..the warehouse is situated in sonipat only ..still they are doing such partiality for sonipat candidate..i want justice..how this private mnc can do such a foolish thing..

I orders item samsung memory card 2 items... But still now not got it... Mob no is [protected]

I have purchased a bi-cycle from amazon and the product is un assembled one which is not mention any where in web site and they are claiming it is mentioned in Question and Answer. Question and Answer not mandatory thing to check. Because of this I got disappointed and the customer call increased even more stress on my mind. Can you please help me to resolve this issue.

It is not assembled, I considering as damage and we don't know missing parts till we get assembled it. And the image in website shows it is assembled one.

I booked a order through Amazon India for 64 GB Memory Card of Mobile with Order No #[protected] on 06 Aug 2016. I have paid Rs. 1189/- on the same date for this item through my credit card. Earlier on the booking date they have showed on their that item will delivered on 10th Aug & after few days it has been changed to 14 Aug which is still showing in their system as on today (snapshot attached) but I have not received the same as yet. Even after calling to Amazon so many times they do not have any valid reason to explain why the product has not yet delivered till date. Amazon India has done a BIG FRAUD with me & even they are not ashamed for it as well. I request this forum to take necessary action against the same & please ask to deliver my product urgently OR refund my full money along with harrasement charges for misguiding me from last 01 Month & along with that I also need an apology/clarification letter from Amazon India as well.

I had purchased two items with order numbers[protected] and[protected]. I had paid for the items through Internet Banking. While making payment first time i had to decline the transaction due to password issue and the transaction second time was successful and the order was placed on 1.9.16. Suddenly next day i.e 2.9.16 at 2.53 pm i received messages that both my above orders are cancelled due to non receipt of payment after 24 hours. When i contacted customer care they declined to take complaint.

I am Sumit from Delhi, I ordered "JVC KD-X110 MEDIA PLAYER" via order No. (#[protected] of Rs. 4, 195/- dated 28th of July 2016 and Amazon provide me expected date of delivery 5-8 August 2016 but i did't get this product still 27th of August, after regular follow-up with amazon they requested for place a new order and credit Rs. 100 gift card into my account So, i placed the same order "JVC KD-X110 MEDIA PLAYER" via order no. #[protected] after their commitment that this order will be deliver around 2-3 September 2016 of Rs. 5, 110/- Now, Today i got a mail from amazon that this order has been cancelled.

Amazon are lying giving false commitment/believe from 28th of July 2016 to till date around one month.

I am Rakesh Shah I ordered 3 product at Amazon.in but they could not delivered on right time they did not care to customers. Please please take a any right action on this type of online company

Order "[protected]
This is to inform you that I have ordered one item on 23 August 2016 from Amazon for Rs. 7590/- from my Credit Card.
I was ordering one Samsung Galaxy J2 4G DUOS SM-J200GZDDINS (Gold, 8GB) but my order send to wrong address . So I word with customer care & ask how to cancel this item so they explained me for cancel process & I did that properly also got confirmation of return ref no. & their executive came and received their item.
mail attached

Thank & Regars
satveer kumar
[protected]

Received a message from Amazon India on 31.08.2016 & 01.09.2016 Package with Home Sizzler Set of 4 Window Curtains and 1 other item sent to for delivery. But it is very sad that I received only Set of 4 Window Curtains.
i have not received any other Item nor the Currier service man give me 1 other Item.

HI FRIENDS,

From The Amazon i have ordered a xiomi redmi note 3 on 27 aug 2016 they show me on app that your order delivered by 31 aug 2016 and on same day when i contact the customer care they are saying the courier service of Aramex is outside delivery today so your ordered is delivered by 1 sep 2016 by 5pm but they didn't delivered that on my address. And i have prepaid for that amount of 12000 and now they are not giving me my ordered and my refund they keep my money and product too. when i clled c-care they give me wrong information . I TamilNadu center 1 Podi shree disconnected by call after conversation of 40 minutes Rahul, in M.P center Ram, On asking for Refund they are saying it will take 45 business days. I stuck my money got stuck
I suggests you please don't go with Amazon and specially with Prepaid service.

I have purchased online 3M Cogent Fingerprint Scanner on date 19/08/2016. Product has not delivered till date. I have contact to your Currier, he have ruff talked and miss behave with me.

Order ID :[protected]

Seller had not kept invoice in it
seller was fraud
i had done COD option
so seller shipped item and i got the item and as soon as i recived he has shown amazon that he had canceled order,
As u can see address on the box is exaclty same as i have given to amazon it means that amazon has given my address to seller so that he can ship, he cheated me and amazon, By this his he does't pay fees to amazon as he has shown cancel but he uses amazon for order and address and then he cheats like this...

SELLER IS FRAUD... HE IS CHEATING US BOTH AMAZON AND ME )

IF HE DOESNT GIVE ME REFUND I HAVE TO TAKE AGAINST AMAZON AND SELLER ...

Duplicate product .Bad seller..I ordered sony power, after 2 days i checked in order list order was showing " prepairing for dispatch " and on 4th day i recived order from courier, cash on delivery i paid the amount, product was duplicate so i checked in your orders it was showing that seller cancelled the order, unable to return. Seller pls give my refund take return ur duplicate product.

From Six months i am calling in amozon customer care but not got solution,

HERE I HAD ATTACHED 4 POINTS TO VERIFY ORGINAL POWER BANK

HERE IS THE VIDEO LINK AND SEE WHICH ONE I GOT ...

https://www.youtube.com/watch?v=gP2GcXI1i64

I had order Big Bazaar coupons and to my surprise parcel containing foot wares were delivered. This parcel was returned by another Amazon customer and was supposed to be returned to another amazon seller. I investigated the matter on my own and found that courier guys involved in Amazon are doing such frauds.
No action has been taken so far and I am waiting for the correct parcel from last near to two months. I would suggest not to buy anything from these guys. Also it should be noted that I had been a regular Amazon customer before this fraud

I am return replacement order[protected] my product deliver Rto now amazon not refund me custmer care not help me my account is hold by cis now my 24999 RS is lost faruad company please dont shoping amazon please help me

Most of times when I order something. The company promisies delivery date and falsely puts remark as Customer unavailable. And everytime the order is either cancelled or delayed. In 3 of my case the order was a guaranteed delivery. And Order was not delivered on time. In one case order was returned. Why does consumer have to suffer always. If you cannot fulfill don't promise!