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Amazon India Complaints & Reviews

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Last updated May 12, 2024
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Amazon India reviews & complaints page 879

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C
coratiyil narayanan
from Madurai, Tamil Nadu
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Non delivery of ordered product ref: 838734 (otp)

Address:625006

You have advised that the ordered product, cash against delivery basis will be delivered between 11th. To 14th. June' 16. Ref: 838734 (Otp) product not delivered so far. Is the order still valid, and if so when will you supply positively. Please give a definite answer. My contact no: [protected]

Product ordered is a mobile handset. Cash on delivery amount rs.1290/. Samsung mobile phone 1200-gt-e1200 zkyins
My address:...
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K
kejulm
from Ahmedabad, Gujarat
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No response in refund

Address:380008
Website:www.amazon.in

I bought lenovo zuk z1 (Order id:[protected] but the piece i received had heating issues so i gave it for replacement. Amazon considered it as return for refund by themselves.

When i received message stating the refund, i contacted the customer care from where i came to know that they have committed this error. So i opted for refund on that conversation.

As it takes too much time in getting payment...
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A
Ayushimodi
from Ahmedabad, Gujarat
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Received defective product

Address:Ahmedabad, Gujarat, 380015
Website:Amazon.in

On 11 th June 2016 I have received maybelline New York dream smooth mousse foundation creamy natural. And on the same day I raised a return request as I had received defective product. Still I have not received any confirmation of reversed pick up or refund . Product price was INR 3758 . Product was defective in fact used one. This was not expected from Amazon atleast . Please resolve this issue at ur earliest....
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A
Ajay Bt
from Bengaluru, Karnataka
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Refund amount cheated

Address:Bangalore, Karnataka, 560001
Website:www.amazon.in

Dear Team,


This is to bring to your notice that i had done online shopping through Amazon for the first time and i am facing a serious issue,
It is very disappointing to know that the amount Refund amount is not reflecting in my account


I had returned Shop Buzz ombo of Back cover worth Rs 219/- & MTT Premium quality PU leather worth Rs 499/-
Overall the total refund amount...
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D
Dhara Muni
from Mumbai, Maharashtra
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Refund issue - inr 60000

Address:400067
Website:www.amazon.in

Amazon has blocked my account along with my refund of INR 60000. I had an email confirmation regarding bulk order and if required returning all the items that are purchased.


Now that I wont to return the products they have blocked my account and refund.

Even after explaining the same to the customer executives no action has been taken from their end.

Please help....
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S
Shiva Ticketnew
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund

Address:Chennai, Tamil Nadu, 600021
Website:www.amazon.in

I bought a phone from amazon on 20 th may 2016. Product which i got was diffrent from which i ordered. So i returned the product on 21 st may 2016.
Till now i didnt got refund i contacted them more than 10 days they are telling i cant your informations like that.. I dont know what to do... I need to pay my credit card bills. I have a copy of return receipt also. An amount of 24050 rs to be refunded from amazon...
My name shiva...
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M
Manju Gopalan
from Ferokh, Kerala
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Delivery not on time

Address:560103
Website:amazon

Regarding ORDER #[protected].
delivery boys are having arrogant nature. They came without the card machine. and they are not even aware of the amount to be paid. They went back after commiting to come back with in an hour. They made me to be in office till 9 PM @ office. and i got a msg from amazon that they were not able to get the location....
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Address:New Delhi, Delhi, 110012
Website:www.amazon.in

Hi,

I purchased an iphone 6 from amazon.In online shopping website on 15 october 2015 for rs.36, 990 during the great indian diwali sale using my hdfc times credit card. The order no was[protected]. During this sale, the customer was promised a 10% cash back on all the transactions done through hdfc credit cards with minimum transaction amount to be rs 5000 which in my case was much higher.
The original cash...
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S
Saistudio Sandeep
from Gurgaon, Haryana
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My product is not deleverd to right time

Address:Ludhiana, Punjab, 141007
Website:www.amazon.in

I am purchasing lenevo k4 note smartphone amazon website on 8 june 2016
Compant take gauraunty deleverd 10 june 2016 that is charse me 50 rs.
My product order no.[protected] it is not receive today.
Many time complain in amazon but he say delverd today, tommorrow or 48 hrs.
I want delverd my prodcut fast as a possible or refund my amount in my account same days.
I am very frausted please help...
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S
sharmila.bj
from Bengaluru, Karnataka
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Lanovo loptop os not installed properly

Address:Chennai, Tamil Nadu

We bought lenovo laptop G40-45 on last months in Amazon.lanovo loptop OS not installed properly. When i try to open the system getting OS error. Please take necessary action for the same . This is a new laptop and not much used .


We bought lenovo laptop G40-45 on last months in Amazon.lanovo loptop OS not installed properly. When i try to open the system getting OS error. Please take necessary action for the same ....
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T
T.muthu Kollakondan
from Chennai, Tamil Nadu
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Packing is intact. Product is damaged.

Address:600113

Comment: when we opened the product we found that cab broken, so kindly replace with a new one and take back the faulty product. Packing is intact. Product is damaged image file attached.

Order number:[protected]

Stopandshop - order confirmed mail for order id:216104 and date of ordered: 07/06/2016

Pay with amazon order number :[protected]

Order placed : 7 june,...
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N
Nitu Mondal
from Hyderabad, Telangana
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Address 1 use as my full name and refund check pay to my building name

Website:Amazon.in

They use my address1 as a first name
And send me a check pay to my building name. Before that I added my bank account details into amazon account as per customer care service but they didn't use the account details and send me the check to my building name. Now they are saying some process something scan the mail format and sign it and send back to then. Already one month spend on it. But I am unable to get any solution.
This...
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H
hari19267
from Khammam, Telangana
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Delivery charges even order above 500/-

Address:Hyderabad, Andhra Pradesh, 507003
Website:Amazon.in

I have received 3 products i have ordered, of 569/-. Delivery boy took delivery charges of 180/-.In amazon app mentioned that no delivery charges of orders over 499/-. I don't understand why i have to pay delivery charges. I want my 180/- back. I havent paid delivery charges in flipkart for the orders over 499/-. Product id's are[protected]-2669956.[protected]-0208319.[protected]-1829156...
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A
Akash2610
from Delhi, Delhi
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Replacement not addressed

Address:New Delhi, Delhi, 110052
Website:Amazon.in

Sir/Ma'm I ordered Microsoft AC 60 charger(universal fast charger) for Rs 550 on 30th June but I got AC 20 (Normal Charger)..I requested the website to replace the product the product..but they always file a return or refund request..Additionally they claim that investigation has been set up against the seller (Bhavani Marketing, Hyderabad) on 8th June and asked me to wait for additionally 10 days and in such a situation as a customer things...
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K
Kameswara Rao Durvasula
from Hosur, Tamil Nadu
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Noncomplaince of supplied item safari hawk_55 4w against safari hawk_57 4w ordered by me

Address:530020

I ordered one no safari hawk_57 4w red trolley suit case of 25 cm (H) x 57 cm (L) x 36 cm (W) on 10.06.2016 vide order no 171_6147069_2694754. Today i received hawk_55 4w safari red trolley suit case of 25 cm! H) x54.5 cm (L) x37.5 cm (W) which is found to be smaller in size. But the amount charged remained same ie rs3400. This is not at all correct. Plase look imto this and try to either replace the item with the ordered one or arrange for...
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A
Anchitraj
from Delhi, Delhi
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Regarding replacement and refund

Address:New Delhi, Delhi, 110017
Website:Amazon

Amazon is miss guiding me regarding my produts
Plz help me out
I boight a loptop its was defected as usaul I returned bt didn't got the new one and they are saying its already been delivered
Some of them says its in transit
Some of them told its heavy amount it will be refunded
Its been now 9 days.. Its realky very urgent m about to migrate from here
They are 24 hr per day...
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C
Chetans1993
from Bengaluru, Karnataka
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Laptop booked online paid also online, till date no one information given

Address:560099
Website:www.amazon.in

Dear sir

I am booked (18.06.2016) laptop online shopping amazon.In, amount also paid 30.999 till date no one information not received, my side called 110 times, amazon customer care telling your account is hold amount also debited my card and laptop also available in amazon where house, i am inquired to courier team he telling your laptop returned to amazon,

Already 22 days completed

Pls help...
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R
Rock Aadee
from Kolkata, West Bengal
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Refund not receiving from amazon for last 3 months

Address:Kolkata, West Bengal, 700075
Website:www.amazon.in/D-Link-DIR-600L-Wireless-Broadband-Router/dp/B007FECGS8/ref=sr_1_9?s=computers&ie=

I am haidar ali, i have an issue with amazon, i bought a d-link dir-600l wireless router (Price 1060) on 08th april 2016.
But unfortunately i received an used product that is why i returned the product and request for refund. But till now i
Have not got my money back. I contacted customer support executives several times, but have not got possitive resoponse.
And also got a lot of emails from billing team but not getting...
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Address:Bangalore, Karnataka, 560052
Website:www.amazone.in

Sir i receive red mi note 3 gold 16 gb hanging and overheat, restart condition but they are enable to replace them. Same condition mobile in my relative they replace his mobile after one month. Please take action on this company why doing this like shame thing and product unusual condition. They are selling product in not properly working. So many customer facing this like condition. Plaese sir do action strictly regarding this. Thanking...
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A
Arjuna Behera
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return/replacement

Address:760004
Website:www.amazon.in

I purchased one moto g 3rd generation white 16gb mobile with one tempered glass on - 05.05.2016. The order no - #[protected]. Item delivered on - 09.05.2016. I paid rupees - 11, 158.00 (10, 999+159.00) after 15 days trial the product are showing defective. I think both injert sim side is problem. So my both nano sim does not showing or display in mobile. I repeated send massage to seller since 6 days. But no massage no reply to my...
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