Amazon India Complaints & Reviews

There has been a fraud case of delivering bricks instead of sony alpha a58y 20.1mp digital slr camera. the delivery was delayed by 1 day with respect to the original expected date i.e. 1st aug '16. i received the product on 2nd aug at around 5 pm. the parcel was tightly wrapped up in tapes. i paid the full amount along with delivery charge in cash. after the delivery boy left with the money i paid, i found out that the seal of the package of the camera was broken when i opened the parcel. no sooner i realized that the whole box was in shambles and finally when opened, in place of a dslr, there lied some bricks!
Bricks for rs 35, 541!!! such outrageous criminal offence!! this calls for serious action!!! it's a disgrace that one of the most trusted website as such amazon has rendered this criminal offense.

I have booked royal canin maxi junior 15 kg on 18th july vide order[protected].

But till today it is not delivered and after contacting now they have send me a mail that the order is cancelled. They have suggested me to book again and when i go for booking the price of the product is showing almost rs. 1100 above than the last booking price.

Is they can do it?

Projector retune for amazon
first time 22/6/2016 return request
second time 25/6/2016 return request
third time claim wait
date at times giving the product return and are not Lecce 2 months and are still not return
81 99 / - Amount Amazone son who is eating, please give me a refund return

The refund for order[protected] has been initiated after almost 1month and the amount is not being credited in the account from which the payment has been done.
Not sure to which account the money is being transferred.

Please make sure the money will credited to the same account from which the money has been paid for the booking as it is common sense

I ordered a shoes of campus "campus antro-3 men light grey & royal blue sport shoes size - 9" order #[protected] on 23 june 2016 but i received a wrong shoes with 2 level slip on packages on 2-august 2016. On one side it have level with my own address and other side, there is another level of other customer. When i open the package i was shocked that the product i ordered is not the one in the packages i received. I received a wrong...

Hi,

I have ordered moto g4 plus mobile phone on 15th july 2016 & it was delivered to my home address with in 4 to 5 days. After receiving the phone, i found that it was heating so much. Also there was a problem in calling voice & signal.

There was a policy of refund of any product if one book a return request of this phone with in 10 days of receipt. I booked a return receipt on 23rd july 2016 & it was showing on amazon website also. The pick up schedule was 25th july 2016 between 8:00 am to 11:00am.

As we both husband & wife are working, i needed to take a leave for this task. On 25th july, the pick up schedule was changed by amazon without asking me. It was rescheduled for 2 to 5 pm on the same day. Again i waited for the pick up person whole day. But no body came to pick up.

Again amazon reschedule the pick up on next day morning without asking me. I called customer care, but they were unable to help it out. Again i needed to be at home on 26th july. The whole day passed, but nobody came to pick up the parcel. The same thing is happening again & again. Today is 2nd august 2016 04:23pm. Till this time, daily the pick up schedule is modified by amazon & no body contact me for pick up yet. Daily i am calling to customer care & they are unable to solve this stupid issue.

I have called customer care so many times. Sent emails on their emails id. But till date no result came up.

If they don't want to take a faulty goods back, then why these people are making such policies.

Now i am waiting for the person from amazon, who can pick the parcel. Also i am worried that whether amazon will refund my money or not.

Refer to complaint id 1342810. On 01 aug evening one deepan called from +91
[protected] and asked not here what i want till him, he was told how much you paid and asked my debit card no and then he was asking me about my balance in bank account. I don`t under stood that why these people are not understanding the problem, my ultimate aim is to take delivery of the package, but they are not realizing that, this is not the way to tackle a problem. Banks are insisting their customer not to disclose the card no and cvv, then why this people are asking these details which was prohibited. Til now i neither received the item are my money back, since 19 jul i am running behind.
Take necessary action at the earliest, and resolve my problem. And also requesting you to take action against those who involved in this issue.

Regards,
K. Mohamed raffiq

Hi. Let me explain shortly.
My shipment with tracking no[protected] attempted delivery on thursday (28th july) but not delivered, then i have called customer service to change address, agent promised me it will be delivered on saturday to new address,
Saturday (30th july) website shown out for delivery to new address, but after that again not delivered, i call customer service, agent promised me it will be delivered before 1pm, then again before 4pm, after that before 5pm but nobody done anything, shipment not delivered.

Sunday (1st aug) website shown out for delivery morning, after that no delivery, i called call centre, they promised they will make sure it will be done before 5pm, i accepted, but still not delivered.

Today (2nd aug) agent promised me before 1pm delivery but no luck.
I called agent karthik, he said it will take 24-48 hours more to deliver.

What should i expect from you guys if this is the scenario.
You guys are simply giving false statements and bluffing people like this.
I would never ever user amazon.In...

I am ordered sport shoe on 23- jun-2016. But till date am not received the product order number is (#[protected]today I got message. the rep number is [protected]. from morning itself I called 15 times but they didn't attened my call.My number -[protected](gokul), I need today itself don't delay .

Hi team,

I booked a phone on amazon on 10th june 2016 order id is[protected] but it was not working properly so i returned it but still i not received my refund
It's going to compete almost 2 months from the date of purchasing of phone i always call on customer care but no satisfied answer received by their side
So help me to get me my money back

Ordered a charger from Amazon and it was not delivered.Waited for 10 days still I didn't receive the charger, so I cancelled the charger and asked for refund.I called the customer care and I got a reply saying my money will be refunded within 24 hours.Its been 6 days now and I still didn't receive my own money(~500).All I get reply from Amazon is we'll look into it.I don't know how to get my money back.

Dear sir,
I have ordered 50 pcs of julia pet jar container set, copper color x000ggufvf for rs 1599/-on[protected] and same is delivered t[protected] at 1628 hrs. But when i open the packages only 40 pcs are found instead of 50 (I. E 350 ml 04 set and 130 ml 06 set are missing. So i request you to kindly take back the product or re-deliver the balance container set immediately if you failed to provide the same the necessary action will be taken in this matter.

Your earlier response in this regard is highly appreciated

Thanks nd brgds

Yogish

Policy is to retrun the redun within 3-5 business days while i am waiting for refund since 11-12 days. When i am calling customer care they are not initating refunds and they commented that tey will process it by 7 or 8 aug and i will get refund by 12 or 13 aug.
I cancelled my order before delivery and order is in transit from delhi to banglore since 7-8 days and as customer care people stated it will reach to banglore by 7-8 aug while in this timeframe any order can be send to baglore even by foot.
I am not getting why customer's money is not money and even if policy is of 3-5 days why should i have to wait for 20 days for my own money.

I am being financially impacted and mentally harras due to this.

Thanks,
Tarun
+91-[protected]

My name babul mondall, vill+p. o-haldipara, pin-741502, wb.
I have purchased eight channel based relay board & sim900a gsm modem module two board. respectively and same were delivered on 30 jul. my order id is[protected]. after opening of box in front of the post master sim900a gsm modem module item are missing. but seller was said two item are include in this box. please solved this problem and i want to my many.

As per their expected delivery date passed but till did not get the products. Their customer service not helping and not co-operate with me.

Ordered on 7 july 2016 order#[protected]

The item was not delivered at all.In spite of continuous complaints in site there is no response. Kindly reply so as not to loose confidence in online shopping. Even if somebody not there in house the same to be recorded. If proof there inform or show us. The amount has been paid using credit card and request to inform amazon india to refund the amount

From last 2 days i am struggling for courier parcel (wireless harddisk) which is already there in your chembur warehouse.

Let me tell you very clearly, your couries boys in chembur are really pathetic
They are just lying and saying that no one is there in house.

I thinnk you should remove all those rotten boys from you company who are spoiling your companys name.

I have received sms on 31st of july along with mobile no of your courier boy.
No which you have shared was switched off whole day and next day.

I. e 1st of aug, by 8 pm i was able to connect to your courier person luckily as his phone was on, now he told me that your courier parcel had gone back to amzaon.

On 1st attempt failure of delivery, courier has gone back to amazon.

Your company should have rule to first dial and confirm the persons availbility post that they should deliver the courier, for that service anyone will be ready to pay the amount.

Your company should share the details of courier ware house near by location where parcel is arrived, so in case your person is not avaible, we should go and collect the courer parcel.

This is very basic in e commerce industry, which is followed by every ecommerce company.


Every time i called customer care, they didnt gave the details of same.
Aying that they dont have the detials.

I dont know why you are not transparent and hiding things as a consumer i have full rights to know where my product is as i have paid the complete amount along with courier charges.

Amazon transportation service is worst service in chembur

Today i received my skullcandy ink'2 earphones and on the pin its written "MADE IN CHINA".

I beleive its a duplicate product, and I want a original one.
I trusted the company, but didnt think it would sell SUCH FAKE THINGS.

The above said item ordered by me from amazon on 19 jul. The date of delivery was on before 26 jul. On 29 jul i received a sms said that the item will be arriving to day and be delivered. On 30 jul i received a sms package could not delivered as addressee was not available, no body called or contacted me then how i receive such a sms. More over i take up this to customer care on 30 jul, and then a delivery man called at 130 pm that time i was in office, i told my wife was in the next street and deliver the item there. We can`t go for a purchase that`s what we are purchasing online, the delivery man refused and told he will come tomorrow, is it making a scene i feel total waste of time. Till 26 jul i was suffering without antivirus in system but who cares, this is the customer support your providing. Please take necessary action on those people who are made me suffer.

Regards
K. Mohamed raffiq
[protected]

I am dr shailendra kumar naithani from lucknow
I ordered a supplement from amazon
And i came to know amazing fact of amazon that after more then half month its not reached to me
Eller has shipped to ats delhi on 18th july which was picked and shipped according to ats update on 18th july
Everal times i chatted to representative of amazon they just told me to wait more
When i called to their toll free number after talk of few minutes he keep the line for hold more then 25 minutes and said i had filled a to z refund
I just want to warn all consumers regarding thier careless attitude
I am still waiting courier to reach