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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 883

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S
sachi sankar
from Kolkata, West Bengal
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Hp bluetooth headset

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.amazon.in

Hello,
This is sachi from Kolkata, Westbengal.I have received my prcel on 28th may 2016.after opend my parcel I saw that the box is empty.The product is missing.I did not get my product.I have requested for return and refund my money.now amazon closed my account without reason and they refused to refund my money.Please look into this matter and refund my money..the order id is[protected]
Thasnking you
Sachi...
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Bhavinpadsala
from Ahmedabad, Gujarat
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Kindle post purchase service

Address:Ahmedabad, Gujarat, 382350
Website:Amazon India

In India Amazon has policy of not provide service after warranty in case of any kindle. I used kindle for 17 month but during update on 16th may 2016 it got stuck. Then I contacted kindle India they said as your product is out of warranty so we can't replace it and we don't have any repairing service center. So now it is of no use. And indirectly said throw it in dustbin.

Amazon India policy on their website said consumer...
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benudharbehera
from Burla, Odisha
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Returning process not done

Address:Sambalpur, Odisha, 768004
Website:amazon.in

Sir,
I have purchased a Krassa mens black patent leather shoes but it was not what i am excepting.Then i suddenly give my return request.But neither any one call me nor any one receive the poduct.I made several calls but its in the vain.I am dissatisfied with the Company.

Regards
Benudhar Behera
Mob-[protected]
e MAIL-benudhar.[protected]@gmail.com
Order Id[protected]
Dt[protected]...
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M
Madan Lal Nagi
from Delhi, Delhi
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My order no.171-0746381-0258754 of 2 x sony 16gb and 8gb combo

Address:110063

Dear sir,
I received the packet reg my above detailed order and i paid the sum of Rs.1151/- on demand. When i opened the packet i was surprised to find that it contained only one combo of Sony 16gb and 8gb pen drives and there was no other combo. Please look into the matter and arrange to supply the other one.
Thanking you, Yours sincerely, Madan Lal Nagi ([protected]@yahoo.co.in)...
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S
SAPTARSHI DAWN
from Kolkata, West Bengal
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Scull candy head phone

Address:Kolkata, West Bengal, 700034
Website:www.amazone.in

Hi..
Being such a prestigious company it is so much disgusting and annoying service they have provided to me.Based on my friends n families believe I had ordered this in stead of flipcart.And now thesepeople are saying it has got damaged after waiting so much.Trust me this is the last time am buying from you and I will make sure no one from my group also in future.All I want my headphone should get delivered latest by tomorrow itself.Give...
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N
Nikhilrana11
from Moradabad, Uttar Pradesh
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Seller has sent mobile inplace of home theatre

Address:122017
Website:Www.amazon.in

Seller (Battery lovers-slp) has sent karbon mobile worth rs 1150 with bill of rs 6150 inplace of philips hometheatre.
I have already complained about the misbehavior of seller.
- seller forced me to cancel my order
- seller has sent karbonn mobile worth rs 1150 with bill of 6150, which is illegal
- the box is containing 2 bills, one of philips home theatre, one of karbonn mobile.
- the order id on both...
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C
cool_rahul18
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Product delivered after 13 days

Address:New Delhi, Delhi, 110025

Dear Sir/Madam,

i am writing this complaint regarding Order#[protected] and product is Refurbished Coolpad Note 3 Lite (Champagne-White) this item shipped via India post but its not delivered to me yet.

When i called up the customer service, i was assured i will get the package by 28 may 2016 Friday now again i contact with amazon cc and they said this item will be delivered to you by Monday.
br...
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V
vikas07.92
from Mumbai, Maharashtra
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Order cancellation without intimation

Address:Jaipur, Rajasthan, 302018
Website:amazon.in

Hello sir/ma'am
I am vikas kumar sharma.
My contact number is [protected], [protected].

I ordered the above mentioned product from your website. And at the time when i was ordering it. It was showing available. So it's your fault not mine.
My bank also deduct the money from my credit card. I also got the email from your side about the order confirmation. And also from my bank about the payment.
So...
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V
Varunnegi0026
from Rampur, Himachal Pradesh
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Poor courier service

Address:Shimla, Himachal Pradesh
Website:Amazon

MY order with order ID[protected], shipped via Amazon Transportation Services was not delivered to me by courier company irrespective of my request and on the contrary the delivery boy misbehaved with me on phone. And when I told him that I will report this incident, he challenged me that no action will be taken.Please look into the matter.And reply as soon as possible....
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S
sandip hisariya
from Mumbai, Maharashtra
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Order not delivered and cancelled late

Address:Mumbai City, Maharashtra, 400055

I have ordered product on 23rd may 2016. it was an offer and I placed order. I got confirmation email from amazon that my order is confirm and will be dispatched soon. i waited for the product for 6 days, after 6 days I got email from amazon saying my order is cancelled. how you can do this when they already told me that my order is confirmed. now company informed me this was a server error...
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Address:Bangalore, Karnataka, 560029
Website:www.amazon.in

Unfair return and cancellation of already delayed order for moto G4 plus: order no: #[protected]. This is exactly the type of thing that loses you customers. Please check the history of issues i am facing with this order, which I placed on 18th, just 5, 10 mins after launch of the phone. It showed on stock when I ordered, but even after repeated calls and emails from my side the expected delivery date was not being confirmed. Finally,...
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D
Dayal Divyanshu
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stock status not updated on site. Unsafe to order.

Address:395009
Website:www.amazon.in

Based on my personal experience, amazon.In is only fit for ordering low priced products. They are not able to manage delivery of laptop that i ordered. The stock status says available but after charging me around 45k they automatically cancelled my order after a week without any prior intimation. The product was out of stock.


Be cautious and don't believe on the stock status mentioned in the site. The supplier it seems...
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Address:411060
Website:Amazon.in

I had changed my delivery address after placing the order and amazon confirmed it. Customer service is very courteous and seem to help. But at the ground level it does not work.. Courier companies do seem to received the info or do not understand the level of turn around that amazon india promises.
After chatting with amzon customer service in 3 separate chats of about 10-15 mins each.. I give up. This was a gift and it would have...
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ajay_nmc
from Pune, Maharashtra
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Purchase product wrong review not posted in their review section

Address:Bangalore, Karnataka, 560055
Website:www.amazon.in

Sir, i have purchased the refrigerator (Whirpool 3 door) form amazon india,
It is mentioned in the product that refrigerator "use less energy than a cfl".
But my electricity product get more than doubled. Also i face many problem time to time.
I posted the review with 1 star rating but they have not posted the review and said that it should as per there review guideline. When i call to cusotmer care there executive are...
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R
r.subhasish
from Bengaluru, Karnataka
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Signature is forged by the logistic team

Address:560100
Website:amazon.in

My wifes signature is forged by the logistic team. Though the product was not delivered to me, it was reported to be delivered by the courier team. My order id was ORDER #[protected].

Amazon is claiming that the product is delivered and signed by the customer. I completely disagree about the claim. Please make the arrangement to show the same signature to me that you are claiming if you have guts to do so. Else I...
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S
Shanbor
from Shillong, Meghalaya
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Non delivery of order

Address:East Khasi Hills, Meghalaya, 793014
Website:Amazon India

Sir,
I had placed this order as mentioned below which has not been delivered till date :-
Order number:[protected]
• manchester united football club official soccer gift mens polo shirt black xl will be shipped to shanborlang thangkhiew by football shop online.
Estimated delivery: aug. 31, 2015 - sept. 15, 2015
Kindly look into the matter at the earliest possible....
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Dhruv2122
from Mumbai, Maharashtra
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Philips music system

Address:110092
Website:Www.amazon.in

The way munazza took the call was excellent and more over she gave me a proper resolution with an email as a proof.
But the guy named satyam k. With whom i had a word yesterday was sounding so robotic and a lier he said that i have successfully placed a replacement complaint but he didn't i asked him several times that i want a mail or msg as a proof but he denied and said that we dnt send any msg or mail when we forward a complaint...
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bit111
from Surat, Gujarat
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Not got refund

Address:560055

Your comments were: "battery is not available, i orderd black color and i got white color, i return it on 10 april i also sent of receipt to amazon by mail but i got that return because courier person did not find address so i called to amazon they told me don't mind do it reship so that i checked product very well way and packed in very well way no way to damaged in courier, and sent receipt to amazon, but seller saying lie and send me wrong...
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Address:New Delhi, Delhi, 110063
Website:AMAZON INDIA

Dear team,

My order date was 14-oct-15 order #[protected] *

Kindly confirm when will i receive credit of promotion offer for making
Purchase from hdfc credit card. The credit was supposed to be posted in
January 2015.

My credit card number was updated and i have provided the details on email also but the email service team is having poor knowledge and customer service....
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Address:Surat, Gujarat, 395010
Website:amazon.in

I purchased kimberly blue georgette embroidered anarkali suit (Semi-stitched) having order no: order#[protected] from amazon.In. I received delivery on 7th may 2016. On finding the item defective, on the same day i requested for return.

The delivery boy took shipment from me on 8th may 2016. I have retained return slip with me. It has been more than 2 weeks some 18 days but the seller is not ready to refund my money,...
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