Amazon India Complaints & Reviews

Hi, I have received a amazon.in gift card voucher, your run fuelled by Amazon. But when i enter the voucher code in amazon.in gift card, i'm unable to claim the amount. whenever i contact the customer care, they are not willing to resolve the issue & disconnect the call.. then i contacted qwikcilver solutions and they replied that they are the distributors, so they don't have the solution for this. I also contacted woohoo customer care, Mr....

Hi Team,


I have order a product #[protected] from Amazon 19th June with guaranteed one day delivery option of one day and paid the charges for same.

And I got the update that will get delivered by 21st June. Is that fulfill
your comments of one day guaranteed delivery. I feel cheated in this case.

Please check this.

Gaurav Tandan
[protected]...

I have ordered a lenevo vibe k4 note mobile phone on 9th june by making net banking payment and my product was supposed to be delivered on 13th june as per amazon tracking system. But still my product is not delivered and after multiple followup they are not responding.

I have paid 10999/- on 9th june now the scenario is amazon tracking portal is not showing any status. Even i tried to get in touch with customer care many time...

I ordered Redmi notes 3 on May 18th in Amazon. Then after 2 day at 20th may they delevered the product with some scratches. so i returned on 23rd may.
Then my returned reached them on 3rd june and i got a message son on that your refung initiated on 3rd June. but still i didnt receive the refunf amount . nearly it takes a month ago. but when i tried to reach customercare, they simply divrting that the cheque ae delivered. its very...

I placed an order with amazon on 13 jun Tracking #:[protected] .
estimated delivery date : 18 jun, but could not delivered on 18 jun. After that I made redirection of address so that I can get product on time as per instructions by representatives which was not correct procedure as informed by another representative so I reverted address redirection and requested to deliver order on previous address only. Now after contacting representative...

I purchased the Xiaomi Redmi Note 3 mobile through on-line flash sale from Amazon website. When the mobile first arrived, i found some issues with basic functioning such as rebooting phone etc. hence i opted for replacement. But when the company replaced & give new phone, within the span of 15 days, the phone became dead & did not started.

When i am now opting to amazon to return the phone since i am no more interested due...

In last 15 days I have placed 3 orders on amazon and all the 3 orders are delayed.
Even the tracking status for them says "Out for delivery". The delivery was never attempted and i did not received any call from delivery agent.
On calling the customer agent they say that your delivery will be done on highest priority. However, the system is going in a easy to go attitude and they feel easy to blame the customer for their own...

Purchased this product on 24/01/2016, contacted local dealer valji & bros, ravi nagar, gokul road, hubli as instructed by bosch customer care for demo but dealer refused to give me a demo stating it was purchased online.
next problem machine stopped working again contacted the same dealer for repair.
machine kept for observation for 10 days but he could not repair it, but gave a bill of Rs.115/- inspite of being in warranty.br...

Dear sir/mam,
Order id:[protected]
Date. March 3
Issue:refund not cretited/account is closed
I have orederd globalite shoes on march 3. I have received wrong size. Sii have returned my shoes to amozon. But after i returned my my shoes my account is closed. So icant login my amount. And my refund amount rs.440 is also not cretited. So i want my refund. Kindly refund my amount.
Why r u holding customers...

Hi,

I have ordered one laurels watch from amazon India With a cost of Rs.299.
When i received the product and i opened the box i found that Box is empty.
I have contacted amazon Via chat. They said they will refund my full amount in payment method mode. As per commitment they did the same.
Then on next day at around Night 1 o clock i saw an lightning deals of Watcg on amazon India. I have booked the same...

Hi,
I am umesh kanade my order id is #[protected]. Which i received on the 27th of may 2016 (Moto g4 plus)
Since the product had many problems i applied for return and refund.
The product was reversed on the 31st of may 2016
The very next day after having a telephonic conversation with the amazon customer care i updated my account details as requested on their portal so that amount can be transferred...

I was purchased a karbonn mobile from amazon website on 18 december 2015 . Order no.[protected] issue is that now my mobile has defective and service center is ask for showing invoice and the invoice provided by amazon does not contains imei no. .And now i am demanding the invoice on which imei no. Mention on it from last many days but there is no hearing.Amazon authorities is saying that kindly contact to seller (Fone- mart)br...

I had ordered a netgear router which was needed urgently. The product was supposed to be delivered on the 10th of june. It has not yet been delivered and whenever i call the customer service of amazon they say it will be delivered within 24 hours and it doesnt happen so. I have called them seven times and i am not getting any help whatsoever. The product is paid for through internet banking...

I have placed an order with amazon on 9th june 2016 for lenovo zuk z1 phone for rs 13, 498/- (Order no #[protected] 9 june 2016) and the payment was made through icici bank credit card. When i tracked the item on amazon website next day, i saw that the item status is given as returned and the comments said “the package arrived at a courier facility in bangalore and was returned because it was refused at the delivery address or...

Amazing amazon! Looks like this happens only at amazon india.

I purchased above referred product vide order#[protected]. On 15th june at 4:19 i received a text that the product has been delivered in fact it was not. Online tracking order also showed that product was delivered.

When i called amazon call centre (Should say it hires well trained parrots) who kept on repeating standard phrases and never...

Im manoj here i order for krown active car basstube rs 3495
It was defective product and i had requsted return & to refund the money. On june 3 delivery had come collected the item and he gave the acknowledgement
Order no :[protected]
Its already 15 days got over but i can not see the status of this order & still how days is required to refund my money and please inform me the status of this order
Kindly...

Hello my name is Deepak Kumar. I have bought a micromax 32B8100mhd 32 cm LED TV[protected] from online shop AMAZONE INDIA for rupees 15300 Rs. I have received the TV but after received, I found that the TV quality is very poor and some formats can't play, audio speakers are not working properly, sometimes it's having hanging problems also ... I got frustrated too much after that I decided to return the TV to amazon, I called many times in...

Hello @amazon india,
I ordered wonderchef ultra lunch box, 800ml, blue worth rs. 980 on 26th may 2016.
Order#[protected]

When the order was received, we found that it was purple color box, which costs less, around 750 rupees.

We requested for a return and the pick up guy came and took the product on june 1st 2016. Tracking id:[protected].

Its been 17 days now, i have not...

Dear Sir/Mam,

It's been more than 13 days and still I have not received the refund of one of my product which Amazon took back on 5th June 2016. Amazon told that they have issued the refund on 5th June itself and should reflect in my bank within 2-3 days.

Since last 2 days I tried mailing and chatting with their Customer Care Executives (CCE) they are not giving me satisfactory answer and seems like they don't...

I had placed an order of the book mere Christianity by c.s . Lewis via Amazon.in. My order number is[protected]. I had returned the book because the book was of bad quality with torn papers. The website says that the return was issued on 19th May, 2016, but as of 17th June2016 no refund has been credited to my account. Kindly look into it and resolve the matter at the earliest....