Amazon India Complaints & Reviews

My self sachin shashidharan, i have ordered 4qty. Of vr headset virtual reality 3d glasses from your amazon site on 18th july 2016, by id: [protected]@gmail.com. But unfortunately i have received a mail for my order got cancelled from your end. May i know then reason for cancelling my order, even though i have maid the post payment through credit card?
If you were not happy to sell your product on discount rate then why the discount offer is giving by your end? Was this an trick to grab the attention towards your web side.? If there was an policy to sell one product to one customer then why 4qty. Of production request got accepted from your end?
If seller have raised the price then was it my fault?

I am realy not happy with this kind of your service your giving.
I want my order to be issued to me as it was mention on the day i have ordered.

Else i will ask all the friend and family and their friend and family to stop shopping from amazon.

Thanks & regards
Sachin. S

This product ordered on 22nd july'16.
Sms received on 25th informing the person with mobile number [protected] will deliver my mobile.
Urprising this number is always switched off...
The delivery was neither attempted nor anybody called and they have cooly mentioned in the tracking that this was attempted and addressee was not available... Do you think we are fools..
When informed via chat, phone to amazon customer care... They had stero type answers, that we will look into the problem and this will be delivered today i. E. 26th july 2016 the estimated delivery time mentioned in the order.

Owners of amazon, please awake and see the messages and see how your own staff fools the public and if you still interested in your reputation make things straight.

Hi,

I have ordered for craft play b_044 special binding happiness is diary (11 cm x 3 cm x 15.5 cm) product.

On july 23rd, i have received message that the product is delivered but till now i dint get the product in my hand.

As soon i saw this message, i have called customer care and filed the complaint,

Kindly refund the product amount or deliver the new product.
Contact # - [protected]
Thanks!

Dear sir,
Please note that i had purchased a home theater of philips from amazon on 05/07/2016 its order id was[protected] amount was rs. 7549/- through cod. on 10/07/2016 it was delivered (late after my follow up) and on the same day i requested for its reverse pick up because the product was not as good as it was expected and mp4 were not supported while playing. on 14/07/2016 i also requested for refund through mail.
Regarding thisamazon.in arranged reverse pick up six times but after waiting for hours no one came to pick the same. so many calls were placed to customer service of amazon and to its courier service but to no result. one of the representatives named shashwat on 15/07/2016 told me that if three times reverse pick up is scheduled and no one pick the item then customer can keep the item as well as his money would be refunded to him. but on the next day a different customer representative denied by saying that mr. shaswat told lie to me and he gave me wrong information (is this the way of amazon to deal with customers?) now i want to file a case against amazon in customer forum and i want compensation of rs.5000/- for all the mental agony and time waste which happened due to amazon’s carelessness and lack in customer service. they have also not provided rti officer’s detail and owner of amazon’s detail (mail id a and phone no.) in spite of requesting for several times through phone and mail.
This is for your information and required action please.

Regards,

Vilom

Dear sir,
Iam gajendra from bangalore. I had purchased the above mentioned item on 9th may which got delivered on 18th may & was returned on 28th may but the refund is still pending. I have sent several mails but i am receiving their apology mails. Kindly help me out for that. I am attaching a few mails along with this mail please find those attachments
Regards
Gajendra kanjikar
[protected]

Hi all, this is in regards to the television which i ordered on 18th july, 2016 "philips 3000 series 40pfl3750/v7 102cms (40 nches) full hd led tv (black) at an offer price of rs.20473/-. two days later, i received a text stating that your refund is initiated for this product. i was confused as i never requested for refund and return. i contacted the amazon customer service and spoke to a lady named"riya". i explained her the situation and after keeping me on hold for 15 mins, she advised me that the product got damaged before delivering to the address. i was shattered as i was never informed about it. the lady then contacted me after speaking to the seller in 2 hours and promised that she will replace the product at same cost on website. the next day when i was going to order the product, i was getting a higher price of 29000/-. i contacted the amazon once again, unfortunately could not get through the same lady even after asking for her and the phone got disconnected. i called again 3 times but did not get proper response.
Today, i contacted again regarding the issue and spoke to supervisor praveen. he said that he will not replace the product as the offer is no more there. the current price is rs. 28900/- and i can get my refund or order it at higher price. as i was upset and annoyed, in order to insult me he said he can give discount of rs 500/-.
I am very shocked and disappointed by this behaviour. i have been suffering on this from 4 days. as this is not my fault, i would request you to provide me the same tv at the originally offered price of rs 20473/-.
I really expect a outcome from you.

I bought an item worth 999 from amazon but due to some technical prob they debited the amount twice. It's been 20 days and I've already contacted them more than 5 times but still haven't received it...whenever Icontacted them they were said to wait for 24-48 hrs and they will contact me but nothing happened and no one contacted me.what should i do?

I had ordered the aforesaid Woodland wallet on 18th of July. It was supposed to delivered latest on 25th July, but today is 26th and I have still not received it. I am supposed to leave the city by 27th and the order was very urgent. I am very disappointed with Amazon Shipping Services.
I ask you to kindly deliver it by today, as the wallet is important. I hope you'll respond to the complaint.

I have ordered one hair trimmer (philips) on 20th july'16, order no is #[protected] and received message on registered mobile that product will be delivered at 23rd july'16.

My order is yet to delivered at the given below address as:

Avinash kushwah
Madhur niwas, house no. 20811/d
Street 21/1- near ghora chowk 100 ft road bathinda
Bathinda, punjab 151001
India
Phone: [protected]

Yet to be delivered. kindly look into the matter and let me know when i can get my ordered product.

I purchased moto g4 plus and due to overheating issue i apply for replacement on 18 july and from that day only my amazon account has been on hold.
They tell me to mail the mastercard details, but the fact is that i never purchased item by mastercard.I pay only by cash on delivery .
This is the worst company i see in my life.
Please please help me regarding this.
I will be very thankful to you.

Order #[protected]
Shipped: jul 23, 2016

Guaranteed shipping speeds and delivery charges
Not delivered my laptop after make full payments.
Without any reason not delivered my item. they not provide any courier contact number when i contacted to amazon.in.
I order placed with guaranteed shipping speeds and pay extra.
So beware from amazon.in
Before placed order think thousands times where going your hard earn money.

I had paid for an order#[protected] of rs. 1549/- from amazon.in on 7th of july 2016. and i had also cancelled the order before it had arrived. the refund took almost ten days to process and finally they had sent me a mail on 18th that the refund was initiated. it is 25th july 2016 today and till date i have not received my refund. the process described below in the mail sent by amazon was followed by me, but the bank has informed me that they cannot file a charge dispute on incoming amounts from a third party. further escalation of this matter to amazon resulted in them suggesting the same method given in the email which was useless. now i am left with loss of money and further loss of time due to the negligence of amazon.in

Mail from amazon:

I have checked your order details and found that the refund of rs 1549.00 has been already issued in your credit card/debit card account on 18th july, 2016.

As per the time frame the refund should credit into your bank account with in 2-4 business days.

As you have not yet received the amount, i would request you to please contact your bank with the reference number and ask them to locate the amount.

The refund details are: authorization code for sale transaction 009095
Refund reference # 74332746201620005290741

Please follow the below steps:

1. contact the customer care service of your bank and ask to file charge dispute.

2. file the transaction dispute as "refund never processed."

3. on doing that, they'll see a pending refund and will follow the path back to our payment processor to locate the refund.

4. if your bank is still unable to locate the refund even after filing transaction dispute, collect the transaction dispute number from your bank and send it to us as reply to this email.

Cheating discount prices in Amazon app
On sony 32 GB black coloured product they showed us it's price is 1000 rupees but actually mrp price 750 /-

I have purchased 8 channel relay control panel plc relay 5v module with optocoupler for arduino avr arduino raspbe... qty 5 numbers and the product has been deliverd, but the invoice for the same has not been updated or available. the same has been sent to the amazon team on 18th of july and they are still waiting for the invoice from their seller.

As i ordered on bag worth rupees 1199 and it was pink in colour
while they delivered me white in color which is cheating and insignificant

even when i called them they asked me to courier that back to merchant return address but while i asked it if the courier may not delievered to that than they said we are not responsible while they are making 30 days return policy why they are not full filling that .

From past 25 days i m contacting amazon customer care to refund my shipping charges of rs90. They are just giving fake promises that they will pay by cheque ..bt still no cheque has been provided.. I m fed up of this type of services .. And very rude behaviour by customer executive ..plz take strict action against amazon company . nd tell them to provide me with my shipping charges and compensation

This complaint is regarding to coolpad note 3 plus (gold)

Name-lovey raj bansal
Billing address - jiwaji ganj opp. police chowki lashkar gwalior 474001
No.-[protected]

The complaint is for the time management and the behaviour of the delivery boy

I have buyed coolpad note 3 plus gold and after some time getting some problem in it i make a replacement request after 4 days my request has been accepted afte more 4 days they had make a pickup after pickup

After 3 days i have called amazon costumer care for the new product delivery

And i have made more than 8 calls for the product delivery but they cant understand

After more than 1 week i got the product after facing so many problems

The after the delivery man came from amazon transportation service the way of talking is very bad of the boy the uses bad languages and making force on me to sign on the delivered comfirmation paper without giving the product

The main problem is the time management and the delivery boy behaviour

Amazon rating 0/10😠

I have placed an order to have the laptop from the amazon online portal. But when i got the delivery i am seeing that it is old and used. (Attaching the screen of product).

I only had the good experience with your online presentation. But on the ground (During product delivery) it is short o[censored]sed product delivery. So i am loosing my faith with amazon.
Delivery person has also taken product picture.
Attaching some snap..

Below are my product and order detail:
Order id[protected]
Lenovo z51-70 80k600w0in 15.6-inch laptop (I5-5200u/4 gb/1 tb/win 10/amd meso xt ddr3l 2g), (Black)
Serial no. = 11212959
Vat/tin number : [protected]v
Cst number : [protected]c
Invoice number : mh-bom[protected]

Regards:
Jitendra

With reference to my order id[protected] i have registered a complain since 50 days ago for which i have not get the resolution.
After receiving refund initiate email amazon account specialist is not ready to refund the money.
Instead of giving answer & refund they are sending emails in improper way.
It's a mental harassment & pathetic service given by amazon.

Recording order i'd no[protected], i received mobile on 16.07.2016, i'm using it for only past four days but i'm not statisified with this mobile, because it is producing a lot of heat while using call, internet, charging, etc.. It raising too much of heat, it is very harmful for my health, so i'm not satisfied with product, i spoken to your customer care person they are telling that they going to replace the same moblie, i want cash back or any another brand mobile. I don't want the same moblie, i'm waiting for favorable passitive reply.