Amazon India Complaints & Reviews

This is regarding my ORDER #[protected] made with amazon for a mobile phone (OnePlus X) . I have already paid 14999 + 100(for one day delivery) on date 26 April 2016.
I have tried to reach multiple times to Amazon customer service but they are just copy pasting a pre written apology and are not letting me know the status of my order. I don't know who to reach out to. feeling cheated, I just want my money to be safe.
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Order id:[protected] Date of purchase- 17-Apr-16
email id- [protected]@gmail.com
registered name- Rajarshi Kundu
phone no.- [protected]

Date of delivery 20-Apr-16
Product ordered- Lenovo Vibe K4 note
Problem with the product- Horizontal and vertical lines appearing all over the screen
Request for replacement initiated on:-
1. 29-Apr-16(Fri) for 30-apr-16(Sat); 2-5p.m....

Placed an order and not delivery on promised time, and the extended time, following up from 1week every day, and promises will deliver it as soon as possible. Item still not received. Since it is an EMI purchase bank will charge me interest if I cancel the order. Contacted amazon regarding the same there response is "it is mentioned in the terms and conditions"
I am trapped. and amazon is not helping in anyway,
My other order...

I have ordered one polestar 25 ltrs black laptop backpack on 4th may, and i have received an delivery confirmation sms from bluedart that my product is delivered, but the product is not delivered to proper address and inappropriate person aruna. I have registerd a complaint with soiab customer service executive. Please track my complaint and do the needful.
Date of the incident:7th may 2016
Client number:[protected]
Order#...

Following offer was there on amazon between from 22nd to 24th april, 2016

"if you shop any gift card brand listed on the gift card store worth rs.5000 or more and get rs.300 back in 7 business days from the offer period."

I purchased rs. 5000 big bazaar coupon and called to customer care today to check the cash back offer. Now they are saying there was no such offer on amazon website.

I have a...

As I Booked a product on[protected] but the product was wrongly ordered as i just replace that order on 7th april 2016 and amazon customer care portal asked the timing for the pickup as well but no one had visited . since from 1 month no one had visited when ever i use to call on customer care they said they will helping for the same after that they started we had to do courier to the seller but why we should to the courier then i email to...

Order#[protected]Skintice designer flip cover with vinyl wrap-around for one plus 2, design - metallic blue texture)


I had ordered a mobile case order no. The product is not at all matching with the product shown on the portal. The quality of the product is extremely poor. Immidietely i requested them to return after four /five days they did not response. I called them, now they said return it on your own...

I had ordered a mobile case from amazon the product was defected when initiated a return they assured a pick up of the product for a week.
now nor they picking up the product or initiating my refund
this is very disappointing as i have been contacting them for return pick up. till date i was assured about picking the product.
the product was defected i am returning with a reason...

I brought a Karbon Mobile from Amazon, the phone was sold by Amazon via a seller called Readily and was delivered by the seller.Now I want to return the product as the phone volume is very low and the call volume is very low as well. But they are saying me now to go to the service centre to check about, then get a certificate from them and then I would be able to return it. When I brought the phone, it was nowhere written that to return the...

We have received Sparx shoes from Clicktin E-Commerce P Ltd on 29.04.2016, containing shoes of 8 Nos. size vide incoice no. RCLICKTIN00034 DT 29.04.16, however on box as well as on billing and in order it is mentioned 10 Nos. size. As soon as we received materials we have complaint about that to Clicktin E-Commerce P. Ltd. They asked to send photograph for verification and same has been sent to them. But till date we have not received any...

After returning the original damaged shipment the replacement is delayed from the company site.

I confirm earlier from representative that the delivery should be done on my recommended day and he also confirm it, but in reality it is not done on time, that representative also give wrong information to me.

It harm in my work.

The extremely poor service is given to me....

I am purchased a mobile phone9 (Order #[protected] coolpad note 3 (White, 16gb)
Sold by: cloudtail. When i received that phone that time phone function was working not properly. Please do not buy any product from amazon. This is a fraud company. Please dont buy any item from amazon.
His doing cheating with customers n showing tv ad that easy return
Do you know easy return means they take return product easily...

I had sent a mail to pick up the above 2 packages between 8-11 a, m on 5th may'16. However, the same was not done and i received a message stating that the pickup has been rescheduled between 5-8 pm. Around 6.13 pm i received a message stating that there was no one in the home and the package coudn't be picked.

Immediately, around 6.17 pm i made a call to[protected] stating the above problem, who assured that today someone...

Account hacked--Email id changed by someone else..I have tried their customer care but they are unable to rectify this issue.
Asking me to wait but i have gift card balance in my account.
help in resolving this asap.


Received this mail from amazon at 6:31pm on 6th May'16..i replied immediately on this but not resolved

""Greetings from Amazon.in Per your request, we have changed the e-mail...

Name :sadhna gidwani
Currrent e mail id :[protected]@gmail.com
Order id :[protected]
Gross amount :5689.00 inr
Adress: pnb officers chs ltd. Ground floor panchsheel, veera desai road, behind jeewan nagar andheri west, mumbai maharashtra
Earlier email id: sneha.Naik.[protected]@gmail.com

I have had a transaction with amazon and the monitor which i orderd gave it back. The money refunded...

I had registered for the flash sale of redmi note 3 on the 4th may and i was able to successfully add one to my cart and checked out within 15 minutes.
However after 5 minutes i received a mail that my account has been closed and my order stands cancelled. After inquiring with the customer care why my account was closed he replied that it was because i have been ordering products for re selling purpose.
This is totally untrue...

With ref to the above i would it is really sad to mention that a Company like amazon has such poor and rubbish services.I had ordered a protein supplement flavour cookies and cream on 30th April 16 and the expected delivery date was 2nd May 16 instead i got a call from the seller(muscle clause) on 2nd May that this flavour is not available to which i said its okay you can give me mango flavour to which he agreed, however today i.e 6th May...

I ordered a dragon war gaming mouse on 29th April. I called customer service team and asked them to schedule the delivery before 3pm on 1st may. On 2nd may first delivery was attempted at 5pm and as usual i was not at home and I got the message from Amazon that addressee was not available . Till now the order has not been delivered and I am in touch with customer service team and they were keep on saying
1.that they have contacted...

I have purchased a laptop an year ago on 2nd october 2014 from amazon.In.
At that time hp was now allowing any prduct which buyed from amazon or snapdeal to avail warrenty.. I report this issue to amazon they said me that they will pickup the product.. No person come to pickup the product.. Writing mails to amazon and doesn't come to any solution. I submitted the detials of laptop to the hp for 3 years accidential warrenty support...

I was order two redmi note 3 cell (Gold and gray color) phone in 4 may 2016. That was showing in my orders till 4 may 2016 night. But when i looking today so just i have one cell phone in orders (Gold) and black cell phone orders are not showing here now in my orders. I wanna ask you what's this. Are you making mad here. How it's posible without my any activity.

My name - muhammad arif salmani
My reg. Email - [protected]@ymail.combr...