Amazon India Complaints & Reviews

Yesterday i have ordered samsung galaxy j2 for rs. 2, 738.72. This order placed successfully but after few hours i got message as this is cancelled.

Amazon canceled this order without any intimation, they automatically canceled and said the amount will be refunded in 2 to 4 business days.

I purchased the mobile with the cost they mentioned in the website only i didn't do any tricks, the price error is their problem, they have to compensate the user otherwise amazon will loose their reputation in the market. People will think these are the cheap tricks to increase their traffic and earn some interest by keeping money for 4 days from the normal users.

Any way i want same product with the same cost they mentioned at the time i bought the mobile.

As i am order lenovo vibe s1 (White, 32gb) at amazon on yesterday they will cancelled my item i want the phone with the same price as rs 2500 please make the legal action to the amazon and the seller (Anurita ventures) i lost my precious time. Please make the action sir and this type of amazon actions are very disappointed to me as i am lot of products are ordered in the amazon some the products are good but the this kind of activities are disappointed i want the phone with the same price as 2500/-

This is regarding my order[protected].

Yesterday i checked your website that shows samsung galaxy j2 showing at inr2500/-.
Then i called your customer care number spoke with usamma as per him,, this is valid product you can book it.

Then i placed an order for 01 samsung galaxy j2 worth2500/- and i paid inr2625/-

After some time i recived and sms that my order has been cancelled.

How dare you to cancel my order without my permission when i checked with you before placing an order.

I want my product at same price else i have to go legally i have all my proof with me. My order confirmation email and call recording.


Dev khurana

Hi i am dinakar lingam on jun 21, 2016
I purchased a mobile lenevo vibe 1 s for rs2500 from amazon.In i paid the money and my order id[protected] after 30 minutes they cancelled the order and when i called them they said it was pricing error and we are refunding your amount. For example: 10000 customers have made this order, then you would have debited the customer's account and would have earned interest for the amount rs.2.5 crores and since you cancelled the deals now the customer now doesn't get the product and moreover the funds collected will be returned after 2-4 working days.
This results in use of customer's money in an inappropriate manner and company earns money in an appropriate manner by way o[censored]se of funds concept.
So, i want the product rather than the return of money.

I purchased a mobile lenevo vibe 1 s for rs2500 from amazon.In i paid the money and my order id[protected] after 30 minutes they cancelled the order and when i called them they said it was pricing error and we are refunding your amount. I don't want refund, i want mobile. Please take necessary action against them as they are harassing customer

I purchased samsung earphone from amazon site they provide me wrong information about product. after that i returned the product. before returning product i call to the customer care regarding courier charges which i want in my account not in your cart. so they told me okay will pay you in your account not in cart. i courier the product after that i got email that you get your courie.r charge in cart not in your account. so kindly help me and sort-out my problem. email id animeshroy.[protected]@gmail.com contact number [protected]

I have ordered the product online through flash sales after registering the same as per amazon guidelines. I have mentioned the delivery address as my corporate address where i am presently working. The commitment done was by june 20 / june 21, 2016.

I received a mail as well sms stating my delivery on june 20, 2016 along with the delivery boy's number. I contacted the delivery boy several times but he didn't delivered the product on the contrary he said the same will be delivered tomorrow i. E., june 21, 2016.

Today june 21, 2016 entire day the number was switched off while in spite of informing several times in different time intervals to amazon since morning 11 am till evening 5:30 pm no resolution was offered.

On the top one smart fellow from amazon rescheduled the delivery for tomorrow i. E., june 22, 2016 without my information. While speaking to the executives, it was understood that your own executives have no clue of the product and its committed timeline for delivery.

This was one of the most painful and frustrating experience ever in my life with amazon. I admire what kind of services, delivery agency and customer satisfaction is carried on with amazon. I have lost all my trust with the company and its services.

I feel flipkart and snap deal are thousand times better than the so called amazon. Very poor and ridiculous service.

I bought two rings for Rs.403.
when i tried them on they did not fit
immediately informed Amazon by mail and after one day a courier collected the item.
after giving necessary details of refund, Amazon has cut me off. if i call their help line my call gets rejected.
I was under the illusion that Amazon is safe for shopping online
kindly help
sincerely
S.Vazir

My order no. Is —[protected]. I had bought a battery for samsung galaxy tab 10.1. These people have sent me another battery. When i got the parcel it had my name and address on it but on opening the parcel i found out the bill inside was for some other order no. Which was —[protected]. It had some other name and product was some htc battery. When i contacted these people they told me return the product. They did this purposely because they knew no courier company is going to take the product as it was a battery.In there email they mentioned that maximum courier charges which they will be refunding is rs40.
These people are playing games as no company send courier for such low cost. I have already paid rs2000 as cost of the battery and now amazon and the seller are playing games with me.
I always believed amazon as the worst place to buy product because of there cumbersome and irritating return policies. The only person they care about is there sellers and the customers are meant for them to harass. They should learn from flipkart, how to protect a buyer. Now i don't know wether i will get my money or not but i will fight for it.

Amazon.In order #[protected] champion sport shoes-sold by: cloudtail & delivered on 16/5/16.
Immediately on delivery i had asked for refund of rs.750/- since shoes size was not standard 9 uk as the shoes at toe were very tight and very uncomfortable to wear. Bigger size was not available with seller 'cloudtail".
By giving them bank account number on 19/5/2016. Amzon web-site noted my bank account and on 19/5/16 stated that"refund will be given in 3-5 days.' and also reflected my bank a/c as "*59" and also mentioned "successfully added a new bank account" but even after 1 month no refund has been given to me.

Hi sir/ madam

I have ordered one tom doll, order no[protected], i am not satisfied with the product i have returned with same day with delivery boy.


And he have given one slip of cancellation no[protected].

Still my amount not refunded,


Pls refund the amount today only. My no-[protected]/ [protected].

Thanks in advance.

Sir,

I ordered pigion pressure cooker 3 ltr. From amazon. My order number is[protected].

I am surprised to see that instead of pegion pressure cooker i received old broken aluminium kadhai!!!

Amazon sent this product to my city thru delhivery courier service but delhivery courier guy was continuously updating wrong status that ' delivery attempted but addressee was not available'. Fact is neither courier person came to my house nor he tried to contact me over phone. I complaint about courier guy amazon as well as delhivery customer care failed to give me any support.

Finally, somehow i found the location of delhivery courier agency in my bikaner city and went physically to take the delivery of this product. It was cod based, i paid and took my parcel.

But, shocking!!!
I found old broken aluminium kadhai in the original pegion box packing!!! I dont know wather amazon or selling vendor or courier service has cheated me. But i strongly want indian consumer helpdesk to take strong action against this fraud and cheat.

I had ordered sandisk cruzer blade sdcz50-016g-135 16 gb usb 2.0 pen drive from amazon on 30th may 2016. Amazon provided me with delivery date between 6th june to 17th june. But i haven't recieved the item yet. Amazon said that they will initiate refund if seller doesn't respond within three days. But they haven't. My order id is[protected]. Please help me to get my money back.

Shinton p c
[protected]

Dear sir,

With reference to the above, i placed an order for coolpad note 3 lite on dated 27.05.2016 vide order no. Order #[protected] from m/s. Amazon.In
On 01.06.2016, i received the package of product by indian post (Tracking no. Aw[protected]in). First time mobile box was empty. Box was containing only iemi no. Pasting slip and a screen guard only.

In concern to the complaint product was replace vide order no. Order #[protected]

On 09.06.2016, i got the product by indian post (Tracking no. Aw[protected]in), before receiving the package i checked the weight of packet as i was told last time.

The weight was found 173 gms and weight mentioned on packet was 400 gms. So i didn't receive the product.

As i am trying to get refund from 09.06.2016 but there is no proper response from m/s. Amazon.In. After my complaint they have permanently closed my amazon.In account and they are not reinstate my account after lot of request mail.


Nishant mishra

Mob: [protected]

I had a bad experinece with amazon and i want launch a complaint against.
As per their promise of purchase the product was supposed to be delivered at 16 june but after taking follow up daily with amazon on given number they are giving next delivery daily since six days which is not acceptable at all.

Ordering id:
My order #[protected].
Date of purchase : 12, jun, 2016
Date of delivery : 16, jun, 2016

Saurabh yadav
[protected]

Dear sir / mam,

False report as address / person not avaialble order#[protected]
Moreover already called agent two time kiran lamne mobile [protected] on 20.06.2016 @ 2.16 pm and 8.20 pm. Post acknowledged address, agent kiran lamne said packet will reach soon to the address.
Very bad experience with amazon.In. Please stop online service i[censored]nable to give proper goods and services.

Please arrange / provide correct justification.

Thanks and regards,

Bipin maurya,
Email : [protected]@yahoo.com
Mob : +[protected]

Order reference amazon.In order (#[protected] - puma women's soleil fs wn

I ordered this pair of puma shoes on india's leading online shopping amazon india to gift it to a friend on her birthday
The shoes received (As the in the pictures attached) were used and stained..
The packing was worst quality. Damaged box
Now i am supposed to gift the item by 23 rd of june.. And i am left with no option of gifting the damage box or spend money on a new box or packing

I left a dealer note on the day of order that i have to gift the item by 23 rd of june
So it seems a deliberate action by the amazon client, knowing il have no time to put a return request

I would surely want an action on amazon for the same.

I had order a nighty dress 2 quantity. These 2 were delivered together so in this case shipping should be taken for one item only as they were delivered together. But in my case they have taken shipping for each i. E twice

Secondly the quality is not good and its not of perfect size and i want to return but they are asking me to return this from my own private courier rather that they taking it from my home.

Just to save time i have taken online now to return it i should waste my time in taking printout and visiting to courier company.

I want my money back

Details :

Order #[protected]

My order no. Is[protected] i ordered this product and courier company has to deliver it to my home. I got call from courier company from mobile no. [protected], the person has given me excuse that my house is too far, it is not part of their route..
I trusted amazon but cannot tolerate this type of behaviour from courier company. Please arrange for some good courier service.

Hi, I have received a amazon.in gift card voucher, your run fuelled by Amazon. But when i enter the voucher code in amazon.in gift card, i'm unable to claim the amount. whenever i contact the customer care, they are not willing to resolve the issue & disconnect the call.. then i contacted qwikcilver solutions and they replied that they are the distributors, so they don't have the solution for this. I also contacted woohoo customer care, Mr. Tarun said that they are not aware of this & they can't resolve the issue.

I have been roaming from last 20 days to claim my gift card voucher. Can someone help here? Amazon.in are not accepting and resolving my issue.