Amazon India Complaints & Reviews

The worst online shopping experience i had. Have ordered a watch worth 6000 as a gift to a client last Wednesday 20th April which is still not delivered (29th April) paid 100rs extra for one day delivery since saturday only thing in my everyday schedule is morning evening calling customer care repeating all the story again and again and getting the same crap that " we assure you it will be delivered today and we will call back" but nothing...

Date of order: 04/04/2016
Complaint date: 29/04/2016
Amazon continuously cheating me on tv that i have purchased and they are not delivering the product till date and there is no tracking details available. They have tie-up with gati courier and for their courier services and the gati people were speaking rough and threatening. Tired contacting amazon people multiple times and there is no proper response. Even they have created...

Amazon send me 10 GB phone with label of 16 GB as I order online and paid for 16 GB . When contacted customer care they ask to send my phone first to them. As this process take time .I ask them to send me first new mobile and then pick up as I can't keep my sim card inactive for weeks. As they send me faulty product instead of full payment in advance I demand compensation from them as they refuse to send me new mibile.
Please look...

I have received gift being billed from relatives abroad. However having placed a replacement order amazon has not acknowledge the same for 2 weeks now for details that only a billing person can tell. How can a person just receiving the gift goods have confidential details of the person who is sending the gift.

This is the second time I am writing to Amazon CS for return of goods received by me as gift.

Order...

I have order a Samsung grand 2 on 13 October and there was a promotion was going on HDFC bank debit and credit card can get 15% cash back on their order Order #[protected] they said me you will get your cash back by 17 Jan 2016 but till now i haven't get my cash back, i have called customer care service many times they were saying first they are giving cash back to credit user who have done payment with credit card after that you...

Order date
03-mar-16
Order #
[protected].

.Order date
25-mar-16
Order #
[protected].
The both the product which i have got is expired one the first product i have already open after open i have realised that the product which i got was expired one . So the 2nd product i have already returned. My return tracking id:
[protected].
I have contacted...

I've placed 6 different order from Amazon India at 6th of Apr 2016. Order no is[protected]. Out of six I've received only three and rest of three orders which is from Khadi Brand I've never received. When I thought the product is getting delayed, I called them just to know the status. After that what they have said was shocking. They said I've already cancelled my product from my end and refused to take. But I never did anything...

Had ordered a Studio Shringaar Wedding Superb Gold Solid Short Sleeve Padded Blouse on march 15th 2016. Order ID[protected]. The product was worst then i returned on 23rd march.Still i didn't get my refund.I had lots of chats and calls with the costumer care people.I did followup from almost 35 days.when i will get my money back?There is no contact point.The costumer care people are saying same answer every time.whom should i contact?...

I have bought one redmi 2 from amazon on 15th apr 2015. It was having warranty till 15th apr 2016.
In december the product went dead but as i was outside india when i returned in february as it was under warranty i checked for the invoice (As you know amazon provides the invoice online) from my order details. I took the printed invoice to the service center and there i got to know that the imei number mentioned in the invoice is not...

Not giving my money back and not even ready to accept their mistake
the thing is that, the amazon service is really stupid believe it or not...
let me describe the whole incident :-

firstly i ordered a product from amazon and it was sent wrong then i patient fully gave sent it back

and when i asked for my money back they asked me for my bank account but i refused as i don't want my bank information...

After all its not a complaint i just want to change my shoes earton mens blue red canvas amzagent [protected].
my number s [protected], bangalore, hotel empire church street opposit social pub . shoes is not good i cant wear it . it wa so nice in pic but reality its not the same. u know what there is ahole on shoe which is closed with white cements . so kindly requsting u plz exchaned sooner before may 2nd i want it to be exchanged.br...

I Registered my Self for Redmi Note 3 Sale on 8th April 2016 for 13th April Sale
the Gentleman of customer care of amazon said me go on www.amazon.com and explained me the whole process of booking. My call was from 1:56 pm to 2:45pm the guy was unable to explain me the booking details.

There was a error coming of Address invalid

The customer care executive did not know that www.amazon.com is an US sitebr...

Order #[protected]

I have ordered(10th april 2016) this item on deals for around Rs:7300.
The item has a problem in transit and returned back to amazon. Amazon customer care executive has requested for replacement on 18th April 2016 ( new Order #[protected].

Today on 27th april when i call customer service, they are still asking me to wait and not sure about the item delivery.
br...

I have purchase pc railroad simulator powered by trainz cost inr. 12747 by my sbi debit card. But i am cancel my order.
Amazon provide reference number

Refund reference number # 74332746115611462515642

Amazon not provide any refund. Please check this matter as soon as possible.

Anshul sharma...

It's been second time in a matter of one month that I have been dislead by Amazon .in..I order a particular mobile cover case that was display in the site but when it was delivered to me It was not the one that I ordered .the displayed product and the delivered product was different.the first time i talked to the customer service, he said we r sorry and if i wish i can return it if i want to but i thought let it becand decided to order another...

Hello Amazon,

I'm feeling very annoyed for what's happening with my refund of amount.
Firstly, nobody informed me that there is a problem in refund due to my name.
Then when i updated my name and asked for refund, i got a message that refund will be credited in 2-4 business days on April 12th. Today's date is 26rd April and yet i didn't receive my refund.
In refund tracking, its showing refund issued...

The amazon India has serious problem in handling the customer request. I guess its new business idea way to mint and fraud customers.

The Order Id:[protected] toy zone magic cars comes in different colors and various prices, I ordered item X and amazon delivered item Y in the same box of (X), with screws missing and connectors missing for the magic car. Upon contacting customer care they were rude in answers saying...

Hi i orderd sofaset from westido worth 24 K, i returend it due to insufficient place at home, after so much of struggle working with my request, the supplier initaited a refun of only 19 k, i dont know for what purpose he is deducted 5 k.. i spoke to the executive she says i need to follow up on this.. i dont understand why somebody is not escalating this issue to the higher managemet.. Kindly someone assist me with this ASAp

Name:...

Hi,
Date:25.4.2016. I order quaglass 2.5d curve tempered glass screen for motorola x play in amazon. My order no:order #[protected]. I paid money via sbi internet banking after i cancelled this product but still my money not credit in my account. My transaction no: fsbi[protected]ig0bwnujr8 and message i recevied when i order the product "to transfer inb amazon seller services pv asspl payments"...

Please note that your own transportation is not going to delivery the materials to Shaktinagar which is just 20 km for away from Raichur(584170). They simply return the goods without our knowledge. If they informed we will make our own arrangement to collect. Other wise do not take our orders. Ours is big Colony having Thermal Power Station & having big market....