Amazon India Complaints & Reviews

We purchased note edge but they send galaxy prime we ask replace and they send next time used peice already used and seal was opened amazon customer care was not talking responsibility i have returned on 6june one month is over what i have to do you took my money and mobile phone and there is response .if any problem resolve ur self why r u suffering me idont now .

I have ordered one item with order number: #[protected], which was a defective one, i raised one return replacement for the same, and its shows 4July expected Delivery Date, but i got SMS on 1July that your order will deliver, but from that date to today am waiting. And the Status continuously changing and finally its showing Additional Address required, where as i never got any single call from any of the Courier Delivery Person yet.

Finally from 1July am checking with Amazon representatives, and they are simply taking time where as doing nothing. I have sent lots of mails and request for the same.

I approached them to give the Aramex Address or any particular Phone Number so that I can contact which also gone in a waste.

I need immediate solution on the same.

Hey amazon has recently put my account on hold and now I can't log in. this is the email they sent me. please tell me what this means & what can i do to... show more hey amazon has recently put my account on hold and now I can't log in. this is the email they sent me. please tell me what this means & what can i do to get my account off hold? Please help me

I saved my debit card in save account .Someone purchase with that save account of balance 6887.39 on date 4/7/2016.
from account no.[protected].
Name:-HARISHANKER VERMA
MOB. NO.:-[protected]

I have placed order and it does not meet the quality parameters so i initiated a return. but till now i have not received any refund
Order #[protected]

Order placed: 9 june 2016
Amazon.in order number:[protected]
Order total: 288.00

Dispatched on 12 june 2016

Items ordered price
1 of: 6 sided photo frame awesome customized gift magic rotating (standard)
Sold by: a&v store (seller profile)


Newly branded cube serial number: 248.00

Delivery address:
Sh mohinder pal s/o sh bhola nath
House no. 1854/12 gali arorian wali, goal hatti chowk
Hall bazaar, near punajb dhaba
Amritsar, punjab 143001
India

Delivery option:
Standard delivery
Item (s) subtotal: 248.00
Shipping: 40.00
—
Total: 288.00
—
Total for this delivery: 288.00
—

Date of purchase :18/05/2016
Order #:[protected]
Product delivery date : 25th may -2016 tracking no:[protected]gati courier) payment : cash on delivery inr 5999/- product return date : 26th - may-2016 tracking no:[protected]gati courier) and amazon company say we are not delivers this product! i ask him how can return? product return date : 26th - may-2016 tracking no:[protected]gati courier) and amazon

Hello!
I have placed different orders from different accounts. Used to trust Amazon but I am sorry to say that it's a helpless consumer turning up to u.
I called a few minutes back to talk to any senior available but in vain! They said they're too busy.
Here are the order numbers from all the products that I bought around this month and the issues that haven't been addressed.

1. Order item ID: [protected]
Order no.[protected]
Product name: BBindass 3D printed designer black cover.
Buyer email ID: [protected]@gmail.com
Problem: Does not fit the phone. Wrong cover and shamefully poor quality!
Cost paid: INR 549.

2. Order no:[protected]
Product: Avon little black dress skin softener.
Buyer email ID: Harshita.
INR paid: INR 324
Problem: Wrong product received. Received body lotion. Gift card (cash back) not yet received. Has reached the seller more than a fortnight back. Very disappointing.

Order 3:
Order no:[protected]
Product: Generic MID[protected] High bass in ear piston earphone with 3.5 mm jack.
INR paid: 260 INR.
Problem: Very poor quality. Worse than the 30 bucks earphones. Doesn't fit ears too.

Order 4:
Order no.[protected]
Product name: Feel black and silver solid rain coat/ rainwear/ rainsuit for men. I
Email ID: [protected]@gmail.com
INR paid: 999 INR
Problem: Wrong size received as per the market size. Totally doesn't match the given standard. Hopefully may get returned on time.

Order 5:

Order no.[protected]
Product name: health genie digital weighing scale.
Buyer name: Prachi Nagda.
INR: 1039 INR
Problem: Returned twice. Showed wrong weight. Once had received the product with a broken leg. The exchanged scale has yet not been delivered. Awaiting the weighing scale since 23rd June. (around 15 days)

I am really disappointed.

I don't know with what more. The product or the service.
The product quantity is pathetic. (has become that way lately)
It is a disgrace to have trusted the biggest online shopping portal in India and that really means I will NEVER choose to shop here.
The trust in your services and the products (very sorry to say) has gone to dogs!

A small request from me: please seniors, make time from your "busy schedule" and help us get our cash back/ products!

Because we, unlike the busy VIPs have all the time in the world to be struggling to death for trusting cheats like you who initially help us with good products and after building their repute, screws both the quality of product and faith of the customer.

From,
A genuinely frustrated consumer!

I had purchased a mobile phone from amazon via invoice no ka-blr[protected] on receiving the phone i found it defective so i iniated the refund for this
but to my utter shock even after 21 days i am still waiting for the refund, nobody answers from amazon and nobody answers from kotak bank
amazon is saying that they had refund the amount and my bank is saying amazon is just lying nothing has been iniatated so they had asked for the utr number which amazon is reluctant to provide
so clearly that means its the fault of amazon
its my request to amazon please clear my amount

Canon ixus 170 20mp point and shoot digital camera (silver) with 12x optical zoom
Rs. 6, 895.00
Order #[protected]
I have already canceled my order and asked for refund. the representative of amazon said that they have initiated the process but its been 6 days now and i have not received the money on my account. i had complaint about this to them.

This is the final time i am filing my complaint to you regarding non working of air condition. Its been a month that i am continuously contacting amazon and ifb for non working of ac issue. But amazon says that ifb will replace it and ifb says that amazon will replace it.
You are making fool of customers. Technicians visited several times and they said that ac are not working still no action is taken.
So if this time no action would be taken then i have to take some serious measures.

Email- [protected]@gmail.Com
tel.: [protected]

I ordered a mobile from amazon.in site on 3rd march 2016. where there was an offer for 10 % cashback for SBI card holders. After the order I got mail that Im eligible for the offer and will receive the cash back amount by 1st June 2016.
But not yet received. I mailed them about this, they asked my bank statement, then they told me that Im eligible for the offer and will get the amount in 2-3 days, in case of not receive any amount again inform them. So now its July, I again mailed them, now they are saying that Im not eligible for that offere as I paid by sbi internet banking, which is completely wrong. I paid by sbi debit card.
Attached the image of there response mail after the payment
So I need help, Looking for your positive response

I ordered a Moto g 4 plus phone and I received a defective piece. I placed a return on the same day itself. Now when I tracked the product it is in delivered status but I haven't received the phone. Moreover the customer care executive are very unhelpful and not able to give any information. I checked on the courier website and it shows that the product was returned back. When I called amazon they are not even aware what's happening. Moreover, I have already paid for the phone.
Very bad service and response. No reliability

I ordered oppo f1 back cover as it is a combo pack and i paid cod after receiving courier, but after that which i ordered i got only one panel not 4 please look after that every time same issue. Please find the link below of that order
Order detail :- oppo f1 ultra slim bling metal aluminum alloy frame mirror acrylic plastic back cover case-rose gold
Link =
https://www.amazon.in/gp/css/order-history? Ie=utf8&ref_=nav_gno_yam_yrdrs&openid. Assoc_handle=inamazon&atoken=atza%7ciwebij_ej58ufh1q3s8yavr7cruobihjpc6shjngbeo9...⇄ Claimed_id=https%3a%2f%2fwww.amazon.in%2fap%2fid%2famzn1. Account. Af7ouf3ojksf2w4azxnpsyya226q&openid. Identity=https%3a%2f%2fwww.amazon.in%2fap%2fid%2famzn1. Account. Af7ouf3ojksf2w4azxnpsyya226q&openid. Mode=id_res&openid. Ns=http%3a%2f%2fspecs. Openid.Net%2fauth%2f2.0&openid. Op_endpoint=https%3a%2f%2fwww.amazon.in%2fap%2fsignin&openid. Response_nonce=[protected]t09%3a18%3a33z[protected]&openid. Return_to=https%3a%2f%2fwww.amazon.in%2fgp%2fcss%2forder-history%3fie%3dutf8%26r...⇄ Signed=assoc_handle%2catoken%2cclaimed_id%2cidentity%2cmode%2cns%2cop_endpoint%2...⇄ Pape%2cpape. Auth_policies%2cpape. Auth_time%2csigned&openid. Ns. Pape=http%3a%2f%2fspecs. Openid.Net%2fextensions%2fpape%2f1.0&openid. Pape. Auth_policies=http%3a%2f%2fschemas. Openid.Net%2fpape%2fpolicies%2f2007%2f06%2fnone&openid. Pape. Auth_time=[protected]t09%3a18%3a33z&openid. Sig=stpsmtmabpshzmo2vf4bau978qh9h6v%2ffagyrmjkh24%3d&serial=&

Hi team,

I had received the order (order id:[protected] partially today.
Among the two products, the parcel was having only the 6 pc set of scissors not the morn sun circle cutter.
But in the delivery note, you had mentioned that the both the products were delivered. it is not like that.
Kindly note it and resolve this issue asap.

Thanks and regards

K. thanumoorthy
Nagercoil
[protected]

I had ordered a blazor but vn i received the delibery it had some dress with some tamil nadu address i returned it there and then also i called the customer care and told tem about the incident aince i wanted to wear the blazor on 5th july and requested them if they can provide a swift delivery within a day of the same product that to was unavailable no compensation for ruining my plans and wasting my time all i get to hear is i need to order it again this is worst service i have ever experienced i t would rather b better had i ordered it from flipkart which i did right now i would never recomend amazon to any of my frends i might not even order from u guys in future in a service industry the quality and time of service matters n u guys have shown a highly unprofessional behaviour ty for the inconvinence and not even redressing it or compensating it

I hv purchased in the month of mar 16 mobile from you soon after it was found defective went all the way to service station in the month of april 16 before 5 p.M not refused to accept on the pretext that it was late when on the web site it is given 6 p.M. Went second time & handed over mobile on09th june 16 under serial no [protected] advised to collect after 20 days but so far not ready. Pl ensure u give prompt service service delayed is service denied. Pl expedite regards

Dear sir /maam
"your order with order id[protected] has been successfully placed. please check email for more details. thank you for shopping at amazon."
This was my order.
"your package with sanjana collection women's princess cut dr... was refused at the time of delivery. if you have not refused the package, please contact amazon."
I received this message. the agent didnt evrn bothered to come to the house. i have also ordered a book from amazon which i am cancelling now.
Very dissatisfactied.

Dear Sir,
I returned the Autofurnish universal silver stainless steal travel mug on 4th may 2016. vide your receipt no. AWB#[protected], Order no.[protected], original envoice# 97657.
It's almost two months now, I have not received the refund or the product back till today. I requested earlier also many times but no response at all.
I request you to kindly send the refund/product immediately without any further delay.

Regards
Brij Arora

This is with respect to purchase of Titan Watch from Amazon (Order ID[protected].

MRP on the product (Rs. 6995) is not matching MRP/Price Paid (Rs. 8495). We have attached the photographs.

We feel cheated by Amazon and when informed about the same, Amazon instead of apologizing and providing the refund and asking us to accept 1500 Reward Points.

Reasons stated for such a blunder are as follows by Amazon -

1. Time lag in updating prices post changes in MRP
2. Product belonging to a different batch
3. Manufacturer specifying different MRPs in different regions

Whatever be the reason, these are operational issues and are none of our concerns.

Request you to assist us in getting our refund.

I have ordered 1 jeans with order id[protected] and i have paid that money with credit card and they delivered my product with the given address after receiving the product i found that it is to small and i have requested for return and as per there policy it should be proceed with in 2 to 3 days but 1 week has passed and yet now they have not taken the product returned back and not refunded my money and now saying that via mail our courier partners as the service is unavailable in your area how's this possible.They can deliver a same product with same address but they cannot come for return with the same address .