Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 888

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nitin1goel
from Hyderabad, Telangana
Report
Copy

Overcharged amount over and above mrp

Address:New Delhi, Delhi, 110087

I purchased the items worth rs. 3, 017 from amazon india app. We found one of the item was priced over an above the market retail price. The difference is very minimal though(Rs. 25) but how can you charged the product at higher price. I believe it is against the law.
Product item: organic india the tulsi green tea- 100 g
Mrp rs. 220 and you charged rs. 245
I am really disappointed with your service....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhiank
from Gurgaon, Haryana
Report
Copy

Regarding not received my refund

Website:Amazon.in

This is against refund for redmi note 3
Order date 29-mar-16
Order num[protected]
I returned it on 31 march and for issue cheque msg received on 10 april and got the cheque on 22 april but the name on the cheque was incomplete. So i request for reissue the cheque and got the reissuing msg on 23 april but after 18 days i am still waiting for my cheque and the customer care contact persons not giving the proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello sir
Mai pin code 465001shajapur me rahata hu mera amazon per salman Qureshi name se account he mera mobile number [protected] and mail id [protected]@gmail.com he meri ye complain he shajapur pin code 465001shajapur per bahut se products available nahi he jese mobile phone, memory card aur bhi product he jo available nahi he mai koi bhi product order karta hu to order nahi ho raha he so plz i request for you this pin...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gurgaon, Haryana, 122001
Website:www.amazone.in

Dear sir
The above courier was to be delivered yesterday and we have been waiting for the entire day but nobody turned up and we have also not got any call from the delivery boy.In the evening when i saw the tracking sheet, courier person has mentioned that attempts were made to deliver the products which is wrong infact nobody turned up and we hv not got any calls.
This reflect very bad on the part of amazone. Yesterday evening...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saravanan.p02
from Chennai, Tamil Nadu
Report
Copy

Counterfeit product

Address:600040
Website:www.amazon.in

I have got my flying machine sun glass from amazon through shree girinag traders pvt ltd. I doubt the genuineness of the product as the logo is updated in black color in the left side of the lens... Usually it will be in white color if it is a genuine product also the brand name as flying machine is not embossed in the ear rims of the sun glass,,,, there is no one to help me also,,, the delivery executive forced me to first pay and then check...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shru1425
from Mumbai, Maharashtra
Report
Copy

Worst return policy !!!

Address:Banda, Uttar Pradesh, 210206
Website:Amazon.in

Amzon is he worst shopping app i ever came across o had ordered an mobile cover which was delivered defective the same day i called customer service to make return request they said mail will be sent to me i got the mail that i have got a self help option they did not cleared it what it exactly meant i called back to ask what should i do to return they said they will send a return request i dont need to do anything 2/3 days passed i got no...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kirangk
from Bengaluru, Karnataka
Report
Copy

Waiting game by amazon: product not received.

Address:560078
Website:www.amazon.in

Amazon india has been very unprofessional in delivering their product.

I had placed an order for asus abtu005 10050mah zen power bank (Silver), on the 21st of april 2016. I used an amazon gift voucher and my debit card to pay the amount. That's when the waiting game started

I've been tracking the package and it's clear that the package arrived at bangalore facility on the 28th of april. A bit late but understandable....
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachindsoni
from Nagpur, Maharashtra
Report
Copy

Non refund of amount

Address:Ahmedabad, Gujarat, 380006
Website:na

Dear sir,
I bought an i phone case through amazon on 13th feb, 2016 order no.:[protected] worth rs. 549/-. It was delivered to me on 17th feb 2016. The i was not satisfied with the product and returned the same. The return was pickup on 23th february 2016. The refund should be processed in 7-10 days but i received the cheque in the name other than me. Then i requested them to give me the cheque in my name and still as on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:110085
Website:www.amazon.in

I am a verified Amazon customer and have ordered and received a lot of products on time with the quality. I ordered a phone on 4th May and got the delivery date 9th of May whenever checked the status.

I have waited all the day on 8th of May, I was expecting that I may be getting my phone delivered on Sunday itself but the delivery boy didn't come.

On 9th May when I checked my Amazon account, I got to know that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
worldofmanish
from Savantvadi, Maharashtra
Report
Copy

Customer care mentaly harrsing

Address:496001
Website:www.amazon.in

[protected] this my order in amazon i ask fro refund they mailme this
Hello,

This is to confirm that refund for amount 2244.49 has been successfully processed on 06-may-16 and the amount should reflect in your account by now.

The refund details are: authorization code for sale transaction 019963
Refund reference # 74332746127612657357960

Please contact your bank’s customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankit joshi
from Mumbai, Maharashtra
Report
Copy

Defective item received from amazon

Address:380051

Hello, i was ordered barndstand keyboard before week, at the time of purchase price showing is 2499+500 delivery charges, after two day's i check my order so i really surprice same item price is 1699+ free delivery, second point is incomplate order received (Microphone missing in accessory) third point key board some fuction not working propperly, after i contect to his customer care but not got valuable answar from them.

Order...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:122016
Website:www.amazon.in

My name is kapil kumar Agarwal and email id [protected]@gmail.com.I have ordered product on 4/05/2016 and paid Rs 100 for one day delivery.I have not received the product till today.I have called customer representatives of Amazon on this number [protected] but they are giving different excuses and misguiding me.Today the representative told me he needs 2 days time to find out where exactly my product is as he dont have any information and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satishbvb
from Gwalior, Madhya Pradesh
Report
Copy

Nicer dicer multi chopper vegetable cutter not received

Address:493111
Website:amazon.in

I have booked one item Nicer Dicer Multi Chopper Vagetable cutter. I have paid money for the same via SBI netbanking but I didn't received my booked item till date . I am nòt getting proper respond from the vendor. Amazon tracking record was shown your item will be delivered by 12th April 2016. I didn't received my order till date. Even company is is not responding against my mail....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopi Verma
from Khatima, Uttarakhand
Report
Copy

Bad customer care service of amazon india

Address:Champawat, Uttarakhand, 262524
Website:amazon.in

Ive plced the order for philips qt4011/15 pro skin advance trimmer on 1st of april 2016... But because of non delivery the product was returned. I've contacted amazon in this regard and they requested me to order again and they will definitely send the order to my address but this time too the product wasn't deliver and returned to the seller. I've talked/contacted a lot of times for the same and got assured by the company but nothing happened....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vipin.gupta89
from Mumbai, Maharashtra
Report
Copy

Package not delivered by amazon (order#: 171-8788893-0192342)

Address:560055
Website:www.amazon.in

Hi,

I had ordered the phone(i.e. RedMi Note 3) from Amazon on 27th Apr 2016 at 2:00 PM and they provided the estimated deliver date as 2nd may 2016.
I have made payment of amount 11998.00 rupees already.
I contacted many times to Amazon Customer service regarding this then They are saying that your package will be delivered in one or two days and this is happening every day whenever I contacted to Amazon customer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gauravbshah12
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not recevied a item than orderd

Address:Kutch, Gujarat, 370465
Website:www.amazon.in

Dear sir i have been order shoes from amazon on 18th april 2016
My order id[protected] my email [protected]@gmail.com
Mo.[protected] i have orderd 2 pair of shoes one has been delivered to me but second shoes it not deliverd to me item name kimichi men's brown synthetic boots (10 uk) and tracking status seen like that product is deliverd to me on 29th april please do some thing thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chetan201991
from Mumbai, Maharashtra
Report
Copy

Wall clock still not delivered, order: 403-9149461-2219507

Address:Thane, Maharashtra, 400601
Website:amazon.in

Order id:[protected] date of purchase - 24-apr-16
Email id - chetan. [protected]@gmail.com
Registered name - chetan
Phone no.- [protected]

Placed an order and not delivery on promised time, and the extended time, following up from 1week every day, and the seller himself is asking me where is the product. Item still not received.
Also amazon customer care guys are saying even on cancellation the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
S
Sekhar23
Report
Copy

No refund received.

Address:Vizianagaram, Andhra Pradesh, 535579
Website:www.amazon.in

Order id (Gift card) :[protected].
Good morning sir,
I am ramabu. I have an amazon account. I wanted to buy cool pad note 3 on its flash sale. At first sale and the second sale i missed just because of the payment gate way. So third time i dicided to send my money to my gift card so that i can buy my item easily when i sent my gift card balance they first put my account on hold then after 70 days they finally closed...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rishab9391
from Mumbai, Maharashtra
Report
Copy

Regarding refund of the product

Address:400093
Website:www.amazon.in

I purchased shoes from amazon the sum of Rs 598 receiving date - 13 april 2016 order id[protected] i claimed for refund of my product of my shoes . But instead of giving refund they gave a gift voucher . but i want my refund back as soon as possible . i called customer care service so many times but they are neglecting my query. kindly help me out . and i want my refund back . i m very thankful to you for this act of kindness....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
K
kushagra95
from Naini Tal, Uttarakhand
Report
Copy

Oneplus mobile received defective piece

Address:Gurgaon, Haryana, 122001
Website:amazon.in

I Kushagra bansal bought a new mobile phone one plus two mobile phone using my fathers ID from amazon.in.I received a product which worked ok for 10 to 15 days so that their period of change is somehow can get over. After that only the problem of hanging of phone started. everytime i login in whatsapp it hangs. i am not able to find the contact no from contact list, as everytime you need to click on the alphabet of which you need to find...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy