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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 885

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R
rahulkasola
from Delhi, Delhi
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Order not delivered in time

Address:190006
Website:www.amazon.in

I have placed an order on 9th may 2016 for a t-shirt from the company ritesh international limited through amazon india bearing the order number[protected]. The estimated date for the delivery was 23rd may 2016. But till now the item did not even dispatch from the company warehouse. And there is no proper explanation from amazon india for the above mentioned situation....
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A
acshbti
from Mumbai, Maharashtra
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Wrong product deliverd and no pickup arranged by seller

Address:Lucknow, Uttar Pradesh, 226010
Website:Amazon.in

Order number:[protected]
Order placed: 7 april 2016
Product name: ram mandir temple for home by d'dass under ato z guaranty by amazon
Delivered location: gomtinagar, lucknow

I have ordered the above product on amazon site but a different product (Also too late and damaged) has been delivered to me. I have requested to amazon and seller to arrange pickup for this product then they have told me...
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P
poulamipal2016
from Bengaluru, Karnataka
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Return order cancelled 4 times without contacting me

Address:700091

I bought a lee cooper's black color shoe from amazon.In. It was delivered on 19 th may 2016 to me. But its too small in size. So i wanted to return it and booked a return order, but already 3 times my return order is cancelled. I dont know the reason. Even they didnt contact me. They neither sent me sms nor call me. But again and again my return order have been cancelled. Once again i have booked a return order and the pick up date is 24...
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S
Sanjoy khatua
from Delhi, Delhi
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Amazon refund policy bad services!

Address:Kolkata, West Bengal, 700100
Website:Www.amazone.com

Dear all,
This is infrom u to that i want complaint about regarding of my order number is #[protected], 12th may return this product from my registered address and still now 10days over i'm not refund or neither any acknowledgemnt regarding the return initiated by amazon after that daily basis i was call 📞 your call center from my registered ® number for particular this issued, talk your agent sandeep, sarukh, he told...
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A
Anurag Gupta1
from New Delhi, Delhi
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Refund not yet initiated

Address:Ghaziabad, Uttar Pradesh, 201001
Website:amazon.in

Refund not yet initiated
This is regarding my returns and refunds procedure on order[protected].

Fighting for my money. no one is listening

I have already return the Cleo sandal on 5th may. but these people are not providing my refund. Status shows they have not got my Return yet.
I had spoken to more than 10 executive in last 20 days. but no resolution has been provided.

Today...
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D
drskgoyal2005
from Noida, Uttar Pradesh
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Return and refund for defective Product

Address:Faridabad, Haryana, 121003
Website:Amazon India

I bought speakers with blue tooth (Mak tech 5.1 channel bluetooth 80 watts rms with usb, mmc & fm radio mak-k920fm-umb mini hi-fi system home theater speaker system mak tech 5.1 channel bluetooth 80 watts rms with usb, mmc & fm radio mak-k920fm-umb mini hi-fi system home theater speaker system) by order number :[protected], order placed: 8 may 2016, order total: rs.4444.00
I got the speakers in defective on 14th may 2016 and...
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A
Abhiruchi28
from Delhi, Delhi
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Unprofessional

Address:New Delhi, Delhi, 110060
Website:Amazon.in

The reason i chose amazon for online shopping over other e commerce forums was assured quality and trust that comes with a goodwill. But my experience was very disappointing leading to trust deficit in the brand name "amazon".
This disappointment is in reference to the product i ordered recently i. E. Futura hard anodised sauce pan order no[protected]. But i was delivered with a low quality local pan....
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D
durga73
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service in delivery and pick up

Address:700059
Website:www.amazon.in

Dear sir,

Here are 3 orders i have placed in www.amazon.in for the following things.
Order #[protected] cover for redmi prime 2
Order #[protected] redmi prime 2 phone

When i ordered in the website, they showed that the items would be delivered to me by friday may 20 2016. But i have not yet received any deliverable till now. Whenever i contact the customer service desk, they...
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Address:New Delhi, Delhi, 110041
Website:www.amazon.in

The item I ordered wasn't of good quality & I processed the return same day. I paid 879 Rs. cash & chose the option to get the refund in my bank account. But, amazon only refunded me 753 through a gift card. I got only the refund of 753 Rs. though I paid 879 Rs. for the item. They refunded through a gift card even though I opted for amount to be transferred in my bank account. I called amazon.in customer service just kept on saying ' sorry...
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C
Cecimel
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Refund unknown charges

Address:90066
Website:AMZN.com/Bill WA

Array
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Address:380001
Website:www.amazon. com

Instead of my shoes, i got some other shoes of someone named shabnam pathan by mistake of delivery boy.
After opening the packet, i found a brand new samsung note 3 phone in one shoe and it's charger in another shoe.
I immediately complained about it and submitted those shoes to delivery boy. But i did not gave the phone as i smell something fishy about the mistake. I talked umpteen times to the person about the matter but of...
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P
Prasham
from Mumbai, Maharashtra
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Delete my seller account

Address:400064
Website:www.amazon.in

I have mail amazon several times to delete my seller account as they have not given any option to delete the account on their website they are not taking any action to my mail and just replying me with that you keep this account dont use and i they have my pan and bank details and that is the reason i wanna delete my account and as its not a useful website as they are promoting on youtube and every where and making short films and advertisement...
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R
Rohitgopal
from Mohali, Punjab
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Fake, wrong, cheap and duplicate product

Address:Ludhiana, Punjab, 141001
Website:Amazon.in

I bought mobile sceen gaurd which price in market 150 and i bought from amazon 180 + 40 shipping charges (And shipping charges show on screen 25or27 but fraud amazon charge 40₹). And amazom send me wrong product cheap quality's product which market value is 45₹ only and also product was defactive. I call to amazon india customer care and there caller talk to me very rude and it were lady. And also told me customer call to dealer...
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A
ashatresa
from Mumbai, Maharashtra
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Product returned but no refund

Address:600041
Website:www.amazon.com

Product Casotec Butterfly pattern Design Hard Back Case Cover for Microsoft Lumia 540 2qty was returned by mode of amazon pickup on march 26th and no refund or neither any acknowledgemnt regarding the return initiated by amazon.
on 23rd march as the product was not fit for my device i initiated a return.it was shown that on 26 th the amazon personel will come and pick up the product. on 26th the amazon personel came for...
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A
amitphpprogrammer
from Mumbai, Maharashtra
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Got duplicate product and amazon supporting it

Address:Ludhiana, Punjab, 141001
Website:www.amazon.in

I have got duplicate Intex LED Monitor 1601 from Amazon and it is confirmed from Intex company as well. Original Intex LED Monitor 1601 are having inbuilt speakers but I have got the one without speakers. Also its resolution and colours are not up to the mark.

I complaint to Intex Customer Care and there executive visits my home but surpise to see the model without speakers. He said original Intex LED Monitor 1601 must have...
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A
Ajay Puthenpura
from Paravur, Kerala
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Logitech Mouse

Logitech Mouse delivered last week is not working.Logitech M90 Wired Mouse (Black).

Product Description

High-definition optical tracking You'll enjoy responsive, smooth cursor control, precise tracking and easy text selection thanks to high-definition optical tracking (1000 dpi Full-size comfort, ambidextrous design Designed to keep either hand happy. So you'll feel comfortable, even after hours o[censored]se.
br...
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R
Ramesh13011978
from Bengaluru, Karnataka
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Repayment still not

Address:Bangalore, Karnataka, 560043

Delivery of products with in two days, but repayment cheque for same address it will take more then two months. What kind of service you providing. I publish your issue in times of India news paper if I not received the cheque with in monday. I spoke to customer care more then 7 time but no response from them. Always they say with in two days I solve your problem. But till today my problem not solved....
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D
dd59
from Agra, Uttar Pradesh
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Payment not received for blackberry q10

Address:Bangalore, Karnataka, 560055
Website:www.amazon.in

I paid cash for the set on delivery on 22-4-16. order id[protected].
due to some fault i returned the set on 4-5-16.
amazon informed me that refund would take 5-6 working days.
i called them on[protected] on 11th and 12th and they initiated the refund on 13-5-16. they told me that 4 working days the funds will be in my bank. today 20-5-16 after i called them they have informed me that the refund cheque will...
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K
kailas mahajan
from Mumbai, Maharashtra
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Amazon product returned but no money received

Address:Thane, Maharashtra, 401107
Website:www.amazon.in

This complaint is regarding the order xiaomi
Redmi note 3 mobile

We received mobile from amazon, but it was damaged.

So we requested return/refund of mobile on 4rth may.

On 5th may - 9.17 we got message as 'returned pickup is scheduled for
Today... Between 8-10 am by amzagent (Contact number xxxxx)'

He (Amazon person) called us & then he collected mobile from home.br...
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L
Lalhriatkima Khiangte
from Gurgaon, Haryana
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Delivery of my order

Address:110009
Website:www.amazon.in

I ordered redmi note 3 32gb silver color from amazon.In on 11th may 2016 with payment cod. The expected date of delivery is 16 may 2016 by 8pm. As per my order update and tracking it had reach delhi on 16 may at 11:42 am but till now (19 may 2016 22:52 ist) my parcel has not been delivered and no information from amazon side as well. I called customer service on 17th may and they are telling me it will be delivered within the next 24-48 hrs...
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