Amazon India Complaints & Reviews

I have ordered a microsoft lumia phone 8gb, black on 13th march - for which i have paid whole amount with an emi scheme. To date no information regarding dispatch etc.I have contacted several times to custom care. all the time there response are very nice but all in vain no proper answer. I contacted the seller and they said it is dispatched but no status record is found. Custom care of amazon.in is asking me now to cancel the order and make...

I wanted to purchase the Xiaomi Redmi Note 3 phone for sure since 9th March, 2016 as I have participated in all the flash sales of the 32GB version, I do agree that the first two sales were too fast that it was my fault that I was not able to add it to cart. But today on 6th April what I encountered made me feel ''is this the way such big companies work'', if yes, they should be shut down immediately. I was completely prepared to buy this...

The complaint is regarding "amazon.in"

order number is[protected]

when i ordered this product, i received defective piece. then i asked for my refund amount. then my reverse pick up was scheduled to 12 march, 2016 with tracking id[protected]. its April 6, 2016 now but i have not received my cheque in spite of frequently contacting customer care i was insured to receive my amount on 5th april which...

Hello amazon,

I ordered laptop battery and they provides us the faulty product and having functional issue.(Order #[protected]

I really want to know that before user going to buy any product, why amazon clearly not says that if something happened wrong with product, user only be the responsible to send the item back to seller by there own. If such information your provide before buy then definitely...

I have booked my lenovo k4 note and 1 other item also... They were giving me the excuses... I have also contact the amazon agent and he was saying that he will come with in an hour and 1 hour and so on... He was giving me the excuses... And i also wasted my 1 day salary from my company... I had booked the mobile 8 days ago... And i have received the message that i am getting it on 4... The delivery of the amazon......

I place my order with amazon and my order no is #[protected]. yesterday(i.e 4-april-2016) I got message amzagent arriving today but he did not came I called him also he said within 2 hrs he will be here but he did not came.Today also I called him he is saying he don't have my Parcel.what should I will do ?????????...

I placed an order with Amazon for a mobile phone to be delivered to my son at Manipal. They accepted my order and took my money on 1st Feb, 2016. They did not deliver my order to date. Kept giving me excuses. About a week ago, they said they are refunding my money.

First, why take orders which they have no intention of fulfilling?
Second, why cause me and my son harassment, by giving all wrong info?
Third, even...

I had made a order with amazon on 27 mach 2016 of moto g turbo, with a promotional code @4999. Then i received the confirmation of the order from the amazon team but after 2 days they cancelled my order by saying they can't process order at this low amount. Now they are saying that "we regret the error that resulted in an third party promotional code being applied to amazon orders (Moto g turbo) due to a technical glitch."
My order...

My order no is #[protected]. I had placed an order for Moto G Turbo (White) on amazon on 27th March, 2106. There was a promotional code due to which I got a Rs.7500 discount. The order was confirmed by amazon and I was supposed to receive the phone at Rs.4999. But amazon cancelled my order saying that the discount was due to a technical issue and refunded the amount. This is an unacceptable behavior and fault of amazon. I want the...

Dear concern,

This is to inform you i had ordered a mobile phone on dt 30.03.2016 with order no : [protected] and expected date of delievry is dt 04.04.2016. I am waiting for phone more than 5 days to gift someone on 05.04.2016. at the last moment getting call from your courier service at 18:30 pm (Dt 04.04.2016 ) . He is saying that collect mobile phone from my office or i am going to return back to amazon.br...

Amazon team,

I had returned the a product on 14th march and till date you have not refunded my amount to my account. In spite of sending many mails i have not got any update from your end and its really ashamed of you guys. Its all false promise you are proving to the customer stating that your case has been escalated and you will get a call back or revert in 24 - 48 hours. I have never seen an irresponsible people as you...

I had received an email from my friend referral, and as per email i had created an amazon account on the same day and purchased a product for qualifying refer and earn scheme.
Now they are saying you are not eligible for referral amount without any clarification.
Just they are forwarding their terms and condition.
Normally they are trapping us to buy with luring such schemes.

This was the first and last...

Hi, I have ordered one item with order ID Order #[protected] and I have taken guaranteed one day service as I need that order on a particular date. When I ordered, it's shows 1Apr on or before 8pm it will deliver and I got the confirmation mail.
I waited for whole day, and my order have not reached..!!
So around 7pm I contacted customer care through chat and talked with Mr.Raghav from leadership team. I asked what...

My phone have not completed a year and is not working. I have cooperated with the company but e1 aftr surrendering my phone for 20daya for repair have shown the same problem the minute I had switched on the phone and the gallery person is proof regardinh my phones condition. Before I move forward legally I expect atleast amazon to solve the matter. I am a working lady and is desperately in the need of a mobile phone....

This is to bring in notice that Amazon has delivered me a Russian IMEI Mobile Google Nexus 5 D821 Phone with IMEI = [protected]

This product has stopped working and Handset is dead, Amazon Vendor - OTS e - Solutions Pvt Ltd has cheated me by selling me Russian handset which has no Warrant in India.

I need my Complete refund of my amount or send me a New handset with Indian warranty.

I also...

Order#[protected] came broken and damaged, secondly the gati kwe did not deliver the item on time rather signed a fake signature and uploaded pod with fake signature to show item delivered. Next day the item was delivered broken. When the item was crossed the delivery time limit a-z full claimrefund was lodged. Thereafter seller spoke lie that the delay is due to holi festival, intact the order was sent much after holi. The arrived...

Hi, i ordered an item after 2 days i received a message from amazone that my order is dispatched and in 2nd of april delivery boy called me but i was not available at that place because he called me after he reached the destination, and i was in nearby sector at that time and he told me that he will deliver the package after half an hour at your updated address, i waited for few hours and i tried his number but he was not picking my phone,...

Order #[protected]
Seven months passed, cash back not recd from amazon

Sir/madam,
I have received the below mentioned mail from ms zia, amazon who has assured that i will get cash back for this order.I had previous interaction with ms meghna, mr chaitanya who has also assured i will get cash back.I had sent my
Hdfc bank statement also sent to amazon.Seven months passed, cash back not recd from...

It was ordered on 24th march 2016 and yet not been delivered. On enquqry they say that it came on 30th march and returned. we were not informed that they were coming. we have informed customer care 5-6 times and they are saying that it will come 'today or tomorrow' and today we rang up and they say it will come after 2 days. Local courier does not respond to our calls.
They should give us information before coming as its not possible...

Dear Team,

I am lodging a formal complaint against this seller and you. Seller for delivering fake product which has caused severe damage to my hair... And you for allowing such cheaters to become your affiliate and sellers. I need resolution within next 24 hrs or else I m taking this further.

Order date

28-Mar-16

Order #

[protected]

Order totalbr...