Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 19928
Resolved
1458
Unresolved
18470
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 899

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amit Parashar
from Jalandhar, Punjab
Report
Copy

Cancellation of order after confirmation.

Address:110051
Website:www.amazon.in

I recently purchased a moto g turbo (White) phone from amazon.In website in a very good deal. The actual price of that phone is rs 12499 but after using a promo code the price of this product reduce to rs 4999.Before placing my order i go through the seller profile of "cloudtail" which i found very satisfactory and it's a trusted seller of amazon so i purchased it through my credit card and after placing the order i got an amazon order number:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prajjwal Jain
from Jaipur, Rajasthan
Report
Copy

Falsification in online ordering

Address:New Delhi, Delhi, 110014
Website:www.amazon.com

I had placed an order from amazon.In (Online shopping website) on 27th march, 2016 .I ordered "moto g turbo (White)" mobile. I had successfully ordered the mobile with order id: "order #[protected]" and received a confirmation mail from amazon. The mobile costing rs.12499/- but after applying promo code which cost rs.7500/-, only rs. 4999/- was payable on the phone.
Later on, i received a message from them stating that my...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shahid692597
from Noida, Uttar Pradesh
Report
Copy

Defective item received from amazon india

Address:New Delhi, Delhi, 110065
Website:www.amazon.in/gp/a-z-guarantee/help.html/ref=oh_aui_azs_o00_s00?ie=UTF8&orderID=171-1739465-9638

I purchased a Vatsla Women's Black Embroderied Border Work and pallu with Heavy Embroderied Blouse piece (blue Black Color vof-136) from amazon.In.Its defective item called to amazon customer care several times but always told me "sir tomorrow we will replace the product but still i haven't got any response from amazon.

Order Number:[protected]
Order Placed: 16 Feb 2016
Order Total: Rs.879.00
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhargav Vivek
Report
Copy

Asus zenfone max

Address:502286
Website:amazon.in

Dear amazon, i have ordered asus zenfone max zc550kl(16gb, black)mobile phone about 8days back that is on[protected] to the address m.N.Bhaskara rao, andhrabank, narayankhed, medal district, telangana, india.And the provided expected delivery date by you is 1st april 2016 .Still this date that is 2nd of april i didn't receive my order and at least didn't receive a message to my number this is very insane.I want to know the status of my order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shripriya Rajagopal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money for a wrong order.

Address:Bangalore, Karnataka, 560043
Website:Www.amazon.in

It's been 2 weeks since i placed an order for a tv with amazon for which i gave a wrong delivery address. Iorder id:[protected] i was told that delivery address can be changed only within cities and i have to place a new order for a different delivery address. My previous order could not be cancelled as the process for shipping had started(Within couple of hrs from my order). The customer service guy assured that he will intercept...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suhas fruitwala
from Surat, Gujarat
Report
Copy

Amazon cancelled order after confirmation of it

Address:395009

Respected sir...
I booked moto g turbo dated 27 march in 4999/- rs witjh mentioning promo code & received confirmation mail of the same from amazon india.
But
after 3 days amazon cancelled order by reasoning technical issue through mail.
Order no:[protected]

attached screen shot of mail for more information.
Do needfully to solve th same to make that deal possible.
Thanks....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi, 110032
Website:amazon.in

Sir, i have ordered a Moto G Turbo (white) from amazon.in on discounted price on sunday, March 27, 2016. The order was placed successfully. I have attached some images which proves that the order was successfully placed but after some hours i got a mail from amazon.in that my order has been cancelled.The reason which they gave to cancel the order is that there is some technical issues with their site due to which it was showing at discounted...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pooja shenoy
from Mumbai, Maharashtra
Report
Copy

Westido sofa set return due to insufficient space

Address:Bangalore, Karnataka
Website:www.amazon.com

Hi team,

I order westido 5 seater sofa set on march 27th 2016 worth 24 k, today got a call from blue dart that is 1st april 2016, we got the product but sue to insufficient space at home asked blue dart team to take the product back, as it wasn't fitting in the stairs sue to narrow space.. I reported with the concerned team about the issue.. I made payment through credit card

Order #[protected]
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:151509
Website:www.amazon.in

I order a mobile moto g turbo on amazon india. I applied a coupon of discount worth rs 7500 on that product. And the coupon was sucessfully applied and the order was also sucessfully placed. But after some time when i opened my order section in amazon to check that whether my order js dispatched or not then i saw that there was not order of my moto g turbo in my order section. I feeled vry socked about that. Then i contacted amazon customer...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ayadav55
from Akola, Maharashtra
Report
Copy

Product not working properly

Address:Bangalore, Karnataka, 500016
Website:www.amazon.in

I purchased a mobile lenovo vibe k4 note (Black, 16gb) from amazon.In.Its not working properly, i called to amazon customer care several times but always told me "sir tomorrow we will replace the product but still i haven't got any response from amazon.

Please suggest.
Product details:-
Lenovo vibe k4 note (Black, 16gb)
Serial number: imei - [protected]
Order placed: 21 march 2016...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nehanrao09
Report
Copy

Received a stone instead of a watch

Address:560100
Website:www.amazon.in

Worst service provided by a worst dealer "amazon india".Had ordered a edifice casio watch worth rs.6000.On delivery received a stone wrapped in a box of edifice.Fooling people on the name of brand, worst experience ever happened till that, worst service provided by "amazon india".Awaiting for the return of this stone, awaiting for the return of this stone with refund of the entire amount as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madhavpandhare
from Mathura, Uttar Pradesh
Report
Copy

Mobile Handset

Address:Solapur, Maharashtra, 413601
Website:www.amazon.in

There was offer on Amazon.in online shooping for MOTO-G tubro(White) mobile handset which in 4, 999. I booked the mobile and after sometime they said, because of server down this thing is happen and they revert the offer, We have wasted time for the same, Please register my complaint against this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandrakant m
from Bhubaneshwar, Odisha
Report
Copy

Product not delivered but is showing delivered on amazon internet site.

Website:www.amazon.in

On 21/03/2016 i ordered a redmi note prime mobile phone+screen guard+back cover prepaid and online on amazon.In of rs. 8274/- which were supposed to get delivered to sanjeev kumar, punjab national bank, rajendra place, delhi 110125 before 26/03/2016 as promised by amazon. But due to holiday on 23, 24, 25, 26, 27 march 2016 bank remained closed. Still amazon internet site is showing that the mobile phone was delivered to the customer on 25/03/16...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshil Ramani
from Surat, Gujarat
Report
Copy

My order cancelled due to amazon's technical issue.

Address:395004
Website:www.amazon.in

My order no is:[protected]
It was placed on 27 march 2016, sunday.
I got one coupon code from my friend and i used it for the purchase of "moto g turbo " which was priced at 12, 499 and then after applying coupon code my order was confirm for 4999. I even got order confirmation mail from amazon india. After a day i got sorry mail from amazon about cancellation. It stated that order was accpeted in discounted price due...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipendranath
from Kolkata, West Bengal
Report
Copy

False message and delivery boy keeping his phone switch off

Address:Kolkata, West Bengal, 700150
Website:www.amazon.in

I had ordered a google cardboard vr kit by dmg on 25th march 2016 the purchase was already done by credit card.The expected delivery date was 30/3/2016. On that day amazon is saying that a delivery was attempted. Also the delivery boy kept his phone switched off. Next day i.E today the same thing happened the boy didn't pick up his phone, kept it off. Same message sent i.E. A delivery was attempted. Morever amazon said that the delivery could...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
3
3s1r2v5
from Kolkata, West Bengal
Report
Copy

Cancelled my order even after payment!

Address:Bangalore, Karnataka, 560055
Website:www.amazon.in

I purchased a mobile in offer, 'moto g turbo white 16 gb', from amazon.com and had done its payment, i got email confirmation that my transaction is successful and my order is placed successfully. After some day they emailed on their own that my ordered is cancelled, and returned my money after next 3 day, firstly if i have purchased anything, how could they cancel it, they own no right on the product after my payment for the product. I want...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
syash89
from Kasganj, Uttar Pradesh
Report
Copy

They cancel my order after order confirmation

Address:New Delhi, Delhi, 110051
Website:Amazon.in

I order a moto g turbo phone at low price then its orignal price so i ordered successfully then I get the order confirmation mail on my registered email id then next day they cancel my order as they saying It was a technical issue for such a order.So I want my order as per my order confirmation pls take some actions for this I hope you will help me.I attached my order confirmation mail pic....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
seemajoshi
from Delhi, Delhi
Report
Copy

Delivered wrong product, bad support

Address:400610
Website:www.amazon.in

Amazon cheating people by sending wrong product and saying no return after selling it. Delivered wrong product, now saying its not our mistake its seller mistake ??? no one is taking responsibility for the mistake happened. Very bad customer support team. talking very rudely.

very bad experience from Seller & amazon. Wrong product delivered & not giving proper support to customers.
I had order orange top & they delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tushar Pratik
from Sonipat, Haryana
Report
Copy

Sent fake product not giving refund

Address:New Delhi, Delhi, 110059

I have ordered a watch "rosra trendy smart mens boys gents wrist watch" on jan 22, 2016 but it was not the same material i have ordered... The product was too cheap and pathetic that can not be explained. It was told that the watch is on discounted price of 80%.

Now, i am going to file a case against amazon!! Now i want the product 400 + 80% discounted added to it!! You chaeter!!!

Same on you guys!!!
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shalinie
from Mumbai, Maharashtra
Report
Copy

Product not delivered & false status of delivery

Address:560055
Website:www.amazon.in

The story begins ofcourse by ordering a gift for my friend's daughter on 15th March, amount paid & both o[censored]s excited to receive this product. However wen u r ordering frm Amazon India plz b rest assured tht they will make your experience hopeless.. N u wud b left feeling disgusted tht a world renowned wen comes to India is worst than other Indian players.. To top it all, overall rude customer experience!
1:Rude delivery boy whose...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy