Amazon India Complaints & Reviews

I placed an order for lonik geo portable mini air cooler personal cooler desert cooler ltpl-air12 on amazon on 18th april 2016. This product was delivered on 26th april 2016. This was a faulty or defective product. I placed an return request on 3rd may 2016 i. E., with in 8 days of product delivery. Any item either through seller or directly purchased on amazon has at-least 10 days return policy.

Now this product is not accepted for return from amazon!!!

Amazon is cheating by procuring cheap materials on their site and not accepting for returns for damaged products!!!

I purchase a NOKIA-108 mobile i return the mobile some reasons
I created my amazon account with a short name, they sent a chcek with that name but it didnt match with my a/c name so transfer is not possible
i contact the customer care they told me to reinitiate the check but so many days passed still i didn't get a check from amzon, so many times i contact the customer care but i didn't get any result.

[protected] this number delievery boy is not receiving our calls and he dint come our address also our address is secon pvt ltd
#147 7b road, epip zone, whitefield, bangalore 560066
And today we received msg as could not be delivered address was not available...


We only call this delivery boy he is receiving our call,,,,,, im karthi.[protected] im ordered tempered glass for redmi note 3... And i did payment also,,, pls do the need full and take action on that delivery boy

I was searching fr a smartfone...
I searched abt lenovo x3 the website showed everything irrelevant except that fone.
They are just exploiting users to increase traffic.
Picture is attached fr review,
And also xiomi is showing details that product will be delivered by 12 th may. While we Cant even order it...
Y are u doin dis amazon...
Pls provide m assistanc fr that

Today i purchased a product from amazon and placed the order successfully.
Later i was informed that the order was cancelled due to technical errors and won't be able to deliver the product. This is externally offensive. I have lost my time by searching finding and placing an order and making the payment. I need the product i have ordered exactly same as it is.

I purchased Xiaomi Redmi Note 3 Mobile on 27 Apr 2016 by onlline in evening. As I inserted dual SIM inside mobile, only one SIM was working . I thought it may be network connection problem. After few days both SIM stopped working(Network Problem). SIMs are working in another mobile. I went to custom care centre of Xiaomi Redmi Note 3 located at Bannerghatta, Bangalore. They cheked it and found software problem. I request you to replace this mobile.

I purchased REDMI phone from Amazon and the order number is[protected]. Recently I am facing issues with my phone, then I contacted the service center with the invoice what I have. After that only I realized there is no IMEI number. After that I have contacted Amazon to get an Invoice with IMEI and they told us to send the screen shot of the IMEI from phone and Invoice I sent that on 5 May 2016 at 21:49 to [email][protected]@amazon.in[/email]. From that day problem starts and I got acknowledgement emails stating that it was escalated still there is no update and they didnt resolved the issue on call they didnt respond properly sometime I have to keep on say hello to make sure that other side some one is hearing or not and some time they disconnected the call. I dont know where to post this, still not resolved. Its been 6 days without phone and Amazon doesnt care about the service.

I purchased the items worth rs. 3, 017 from amazon india app. We found one of the item was priced over an above the market retail price. The difference is very minimal though(Rs. 25) but how can you charged the product at higher price. I believe it is against the law.
Product item: organic india the tulsi green tea- 100 g
Mrp rs. 220 and you charged rs. 245
I am really disappointed with your service.

This is against refund for redmi note 3
Order date 29-mar-16
Order num[protected]
I returned it on 31 march and for issue cheque msg received on 10 april and got the cheque on 22 april but the name on the cheque was incomplete. So i request for reissue the cheque and got the reissuing msg on 23 april but after 18 days i am still waiting for my cheque and the customer care contact persons not giving the proper reason for delaying. Please sort out the issue as soon as possible.

Hello sir
Mai pin code 465001shajapur me rahata hu mera amazon per salman Qureshi name se account he mera mobile number [protected] and mail id [protected]@gmail.com he meri ye complain he shajapur pin code 465001shajapur per bahut se products available nahi he jese mobile phone, memory card aur bhi product he jo available nahi he mai koi bhi product order karta hu to order nahi ho raha he so plz i request for you this pin code 465001shajapur me all product available karaya jaye jis se ham jarurat ke products order kar sake pahale bhi mene amazon per is ke liye complaint kari thi magar meri complaint ignore kar diya gaya he plz sir meri complaint ko serious liya jaye agar amazon se products order nahi hoge to majburan mujhe apne mobile se amazon app uninstall karana padega to plz sir all products available karaya jaye jis se ham amazon se jude rahe... plz sir.

Dear sir
The above courier was to be delivered yesterday and we have been waiting for the entire day but nobody turned up and we have also not got any call from the delivery boy.In the evening when i saw the tracking sheet, courier person has mentioned that attempts were made to deliver the products which is wrong infact nobody turned up and we hv not got any calls.
This reflect very bad on the part of amazone. Yesterday evening i complained for the same with customer care but nothing had happened and till now or order is not yet delivered.
How a customer should believe on amazone? There is something wrong with the intentions.
Hope you will arrange the delivery in next 30 minuts today.
Sandeep saxena
Cell no. [protected]

I have got my flying machine sun glass from amazon through shree girinag traders pvt ltd. I doubt the genuineness of the product as the logo is updated in black color in the left side of the lens... Usually it will be in white color if it is a genuine product also the brand name as flying machine is not embossed in the ear rims of the sun glass,,,, there is no one to help me also,,, the delivery executive forced me to first pay and then check the product.

Amzon is he worst shopping app i ever came across o had ordered an mobile cover which was delivered defective the same day i called customer service to make return request they said mail will be sent to me i got the mail that i have got a self help option they did not cleared it what it exactly meant i called back to ask what should i do to return they said they will send a return request i dont need to do anything 2/3 days passed i got no mail i called again that day then they told me i have to courier it to them parcek wont be picked up i went courier service and parcel was sent by be i called customer servuce to ask for my refund they said cheque will be sent to me i was fine with delaying of refund bug i did not wanted gift card but atlast they have sent me a gift card noe i have called them atleast 9 times to make sure i get refund not gift card previously the told me i will get cheque and they today sent me a gift card .They promised easy exchange and returns.Fake ads are shown for the same. IT'S THE WORST SHOPPING APP they don't care about customer's request.They need to stop displaying Easy exchange and return policy.i need my money back i don't want to shop from this poor service app again so gift card is of no use for me.

Amazon india has been very unprofessional in delivering their product.

I had placed an order for asus abtu005 10050mah zen power bank (Silver), on the 21st of april 2016. I used an amazon gift voucher and my debit card to pay the amount. That's when the waiting game started

I've been tracking the package and it's clear that the package arrived at bangalore facility on the 28th of april. A bit late but understandable. But ever since then the status of the package has been the same. I would get update every now and then say the same exact thing.

On the 06th of may, i call up amazon expecting an answer. The representative promised me that it would be delivered by evening. But it didn't. I called up again. I got the same answer, but this time asked for a 24-48hr duration.

But again on 8th of may, i still didn't receive the product. So i called up again and got the exact same answer as before. At this point i was pretty frustrated but still gave them another chance. This time though, they sent me a mail saying that i'll be receiving a free replacement if it's not delivered within the said duration.

On the 10th, i again called up. And no surprise, i got the exact same answer ("will be delivered within 24-48hrs"). Any human would be boiling with rage at this point so i started asking for reason and told them that it must be delivered today. After placing me on hold, they finally confessed that it was lost in transit.

Is this a joke? Were they so embarrassed that they were so hesitant to tell me this? Amazon is an e-commerce giant. But they are so poor at handling such minuscule things. Very unprofessional. No respect for the customer's time.

So, anyway, they have initiated a refund. But what am i supposed to do now? Wait for the refund, place another order and wait for the package again? No compensation for my waiting and the calls i had to make.

In summary: amazon takes money from it's customers, makes them wait. Doesn't deliver the product that the customer was so eagerly waiting for. Waits for the customer to call several times. Then says sorry and gives back the money. Is this an amusement park ride?

I wasn't expecting this from amazon. Never am i shopping there again. And i'd discourage anyone from from doing so too from here on.

Dear sir,
I bought an i phone case through amazon on 13th feb, 2016 order no.:[protected] worth rs. 549/-. It was delivered to me on 17th feb 2016. The i was not satisfied with the product and returned the same. The return was pickup on 23th february 2016. The refund should be processed in 7-10 days but i received the cheque in the name other than me. Then i requested them to give me the cheque in my name and still as on date i have not received the cheque. I contacted amazon customer care for more than 8 times and they are just giving me reply that i will receive my cheque very soon. Its more than 2 months and they have not refunded me the amount.

I am a verified Amazon customer and have ordered and received a lot of products on time with the quality. I ordered a phone on 4th May and got the delivery date 9th of May whenever checked the status.

I have waited all the day on 8th of May, I was expecting that I may be getting my phone delivered on Sunday itself but the delivery boy didn't come.

On 9th May when I checked my Amazon account, I got to know that the product has been already delivered on Sunday. Amazon has updates the status as "received" and they received the payment as well. I didn't get any call from Amazon or the delivery boy.

You please check all the details below and check the screenshots for your kind reference.

ORDER#[protected]
Tracking Number:[protected]

I have been trying to book this phone since last 2 months and always got "Out of stock" message within a minute whenever tried to book the same. Finally tried my luck on Amazon and I got it booked their. After waiting for almost a week I got to know that the phone has been already delivered.

Amazon customer care told me that: you will have to book the same phone again in the coming sale which is not fare with me. It's nonsense. I want my phone and I wish you to help me with your valuable thoughts on this. Please investigate the delivery boy, either he sold the phone in black or he kept the phone for himself or any of his friend/family.

[protected] this my order in amazon i ask fro refund they mailme this
Hello,

This is to confirm that refund for amount 2244.49 has been successfully processed on 06-may-16 and the amount should reflect in your account by now.

The refund details are: authorization code for sale transaction 019963
Refund reference # 74332746127612657357960

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing amazon.In

When i called amazon today there number[protected] for that my refund has not deliver to bank account they file complain against bank when i said y should i file with bank i file complain in amazon they they can'nt do this

I said ok register my inconvenience about to amazon but he didn't register instead he make hold for 20 min when i ask him to talk his senior he didn't allow me that to after heated argument he then pass his call to patner ajit he was same as he they waste 25 min didn't even register my compalin this something most diasppointing i want to file case against them

Hello, i was ordered barndstand keyboard before week, at the time of purchase price showing is 2499+500 delivery charges, after two day's i check my order so i really surprice same item price is 1699+ free delivery, second point is incomplate order received (Microphone missing in accessory) third point key board some fuction not working propperly, after i contect to his customer care but not got valuable answar from them.

Order details :
Date : 03-may-2016
Order no :[protected]
Amount : 3061.46

Also attached some screeshot for help for you.

Thanks & regards,

Piyush bhatt

My name is kapil kumar Agarwal and email id [protected]@gmail.com.I have ordered product on 4/05/2016 and paid Rs 100 for one day delivery.I have not received the product till today.I have called customer representatives of Amazon on this number [protected] but they are giving different excuses and misguiding me.Today the representative told me he needs 2 days time to find out where exactly my product is as he dont have any information and yesterday he told me it is lost in transit.this shows that they are giving me false promises.I want my product to get delivered asap.

order number[protected]

I have booked one item Nicer Dicer Multi Chopper Vagetable cutter. I have paid money for the same via SBI netbanking but I didn't received my booked item till date . I am nòt getting proper respond from the vendor. Amazon tracking record was shown your item will be delivered by 12th April 2016. I didn't received my order till date. Even company is is not responding against my mail.