Amazon India Complaints & Reviews

I booked order of orbit icecream maker in may 2016 and returned it and dilivered by trackon courier p ltd on[protected] and dilvered at bhiwandi mumbai on[protected] and as per refund ststus refund has issued on[protected] of rs. 2450/= but still i have not recieved my refund amount in my accont till[protected]

Complaints regarded fake commitment fake promises.
I placed a order on 20th jun 16 one plus mobile back cover, the estimated time was showing 27th - 28th jun 16 though my product still now i have not received. Today is 28th jun, i call customer care and asked them is your product coming from usa or london so you taking long time, neither they providing courier number or company name. All other e-commerc site like snap deal, flipkart, jabong and mynatra they placed order quick provide courier details for more convinent to customers.

I want my product at any cost, i am not all happy with service. Before 4 days back i placed 3 item which i received. But the item place before new one that still now not received. Totally unsatisfied from amazon from now onwards amazon lost there trust.

I have ordered one plus 3 from amazon on 22 june and they have promised me to delvered it on 27 june and its already 28th of june there is still no response from there side the customer care says we are checking evertime is call. They dont even know that where my package is i was so exited for my phone but they ruiend everthing. Really disappointed amazon

T #[protected] dated 27 june 2016

I had ordered for a book. It was said to be delivered by

Not received the delivery. Still i got an sms from amazon that 'it was delivered successfully'. The delivery boy came to the building but delivered it to somebody else in the building. I tried calling the delivery boy but the contact no. ([protected]) provided by amazon was not available.. Please correct this and provide me the book from the incorrect delivery

Reference number 9432

I was supposed to be credited to my account because the item i ordered is not in stock. The credit was supposed to be in my account 6/21/2016 but instead i was charged again. So i have been charged twice instead of getting a refund the item was first purchased on 6/7/2016 for $51.64 it was a eureka dust buster vacuum id kro684799 and reference number 7101 instead of receiving a refund on6/21/2016 for $51.64 i was charged again. The reference number is 9432

I ordered for the mentioned product. But without my confirmation it has been canceled after first attempt.

I called customer care not to cancel they assure but still canceled.

If this is the policy to attempt a customer only one time than i have no question. If not than you should have to take action against the person who has done the misbehave with the customer.

You can reach me @ [protected]

I have placed order for sba sw-001 bluetooth smart watch phone with
Camera and sim card support from amazon on 26.06.2016 with order
No. Order #[protected]. I did the payment of rs.1020 through
Internet banking and i got transaction id. Meanwhile i have received a
Mail from amazon that my order is cancelled due to in completion of
Payment and i have to reverse my order again. My complaint is where is
The money i paid and how it happened? Pls do needful to get my money
Paid at the earliest. I have got order details and payment details
With my net banking id.

I have purchased 1 saree material from amazon.In on 27th january 2016 which was not fitted properly, so i had requested for refund on 6th february 2016. I was waiting for parcel pickup and there was no email or call back from seller or amazon team after that.

Then i tried to reach seller on 6th may 2016 again about the status of return and reverse pickup, seller said, he will try for it.
Then i again messaged him on 7th may 2016, if he can do reverse pickup from some other address, again he said ok
Then i gave him my address and he again said ok
Then after waiting 3-4 days, i again contacted him on 10th may 2016 to know when is the reverse pickup scheduled, this time seller said to contact amazon customer care
I did same contacted customer care by phone and they said to print label and send the item to seller address and amazon customer care representative told me that the courier charges will also be refund back. I did the same as told by customer care and sent my parcel on 24th may 2016. The tracking id for which is m34656278 and sent the courier receipt by email to [protected]@amazon.In and to the seller. The receipt is attach on this email for your reference.

Then on 26 may 2016, seller replied he will not accept my return and told me to contact customer care. Then i tried to contact customer care and seller multiple times but there was no solution on this issue by anyone.
Customer care told me each time that need not worry and we will do the best to refund amount 1400 + 340 soon.

Till today i have been trying to reach customer care about my refund but there is no refund or anything yet and i still haven’t received my product back from seller also.
Sir its been more than 5 months, i have been waiting for it. Kindly check the issue at your end and come out with some solution for me please. Right now the situation is, i have paid 1400 for item and 340 for reverse courier charges and i don’t have product also.

Dear Sir,

I have buy Coolpad Note 3 Lite (Champagne White, 16GB)and Order No:Order#[protected]. when i check my product while mobile totally hang and no any process in mobile and then after i return this product but product pick date pick-up is scheduled for: Friday, Jun 24, 2016, 14:00 - 17:00.

Today 27-June-2016 but No any call from pick up boy and i have many call on amazon customer care but not good response


So please Solved this problem.


Order No#[protected]

My Order Return Details


Tracking ID:
[protected].

I'm writing to you regarding my refund cheque for order number[protected]. I have already given mail to amazon india in several time but call center has not responded my phone call since last 10 days and many time i have given mail to amazon team, but no body worried to solve my issue... Can you please solve my issue and provide cheque asap.
Regards.
Prakash chandra rout
[protected]

Hi,
This is bhushan sonawane.
I had ordered moto g4 plus 32 gb. And i got empty package without mobile phone. I requested t return/ replace the order it took three days just to return. And stii i did not get any update as i want my product in next two day.. Even when i am ready to pay 100rs fast delivery charge amazon is not providing me with my order in the time-frame. Am really frustrated bcos i paid 15k and facing this problem.

The deadline for the delivery was 27th June which is today. Tracking info shows the product reached my city Pune on Friday but there is no communication about it since then. I am highly dissatisfied with your services. Generally the e-commerce sites deliver the product way before the deadline date and then there is Amazon which is not delivering even on deadline date. Order no: ORDER #[protected]

Hi my Name is Mohammad Mushdik . i place the order GripIt Respect The Beard Back Cover for Xiomi RedMi Note 3 on Ordered on 23 May 2016 . but the product is to bad so i return it and amazone told me the will refund my money . the issue one check for me but with wrong name i give a complaint but he told me i will re issue checq again but till date i am not get any checq . i call many time to amazon CCE but all are not providing any help . all are providing poor service and disconnect my call middle of the conversation . it is so bad service . now i am not using amazon service .. very poor service .. sir please help me regarding this .

Please check the Details

Order Details
Ordered on 23 May 2016 Order#[protected]
Invoice
Shipping Address
Mushdik
Plot No. 488 Udyogvihar phase 5
near 3 bond Bulding
GURGAON, HARYANA 122001
India
Payment Method
Cash on Delivery (COD)
Order Summary
Item(s) Subtotal: 399.00
Shipping: 60.00
Total: 459.00
Grand Total: 459.00
Refund Total 459.00


Thank
Mushdik
[protected]
[protected]@gmail.com

Order details;
Ordered on 15 june 2016

Order#[protected].

Hipping address:
Ai akhil
Door no 44/11/83, annapurnam peta - 533101
Rajahmundry, andhra pradesh 533101
India

Payment method:
Cash on delivery (Cod)

Sony mdr xb30ex in-ear extra bass stereo headphone (Black)
Sold by: cloudtail
899.00

Original price is 1900. I got it on discount.

Ref order id[protected] dt 26.5.16 vide which i had ordered for one piku black and cream kurti. But the product delivered was a different color (Cream and red) and therefore, i immediately returned the product to kiritbhai tulshibhai pansuriya, gujarat. But i have not heard anything so far in this regard. Kindly arrange to refund the cost at the earliest.

Mene ek mini projector kharida amazon se farvari mahine me pr usme dikkat hone ki vajah se replacement mangaya replacement me dikkat thi to mene return kar diya projector mene pune me mangaya uske refund ke liye unhone mujhe cheque bheja mere naam ka par mera bank me account nahi hone ke karan mene naya cheque mangvaya papa ke naam ka us dusre cheque ko aane me 2 mahine lag gaye mene bahut baar phn karke bola cheque bhejo mujhe udaipur jana h, par cheque nahi aaya or mere udaipur aane ke baad cheque aaya mene mere dost ko bola li cheque jama krwa dena mere account me usne pune ke sbi me cheque jama karwaya or wo jo parchi laya tha wo kho gayi or ab uski bhi padhai complete ho gayi wo bhi abhi udaipur me h amazon ne bola ke 2nd cheque cancel hua uska return memo lao me mere udaipur vale bank me gaya return memo ke liye to vo parchi mang rahe h or bol rahe h k koi cheque ni dala ab me return memo kaha se lau 5 mahine ho gaye mere 5600 rs ka refund abhi tak ni mila h customare care ko kam se kam mene 100 baar se jyada bar phn kiya wo bolte h k koi tarika nahi h return memo lagega vrna paise ni milenge unke kahne par mene ac num bhi amazon pe dal rakhe h pr refund ni aaya, amazon ki galti h unhone 2nd cheque me deri ki agr dusra cheque mere hata me aata or me jama karwata to mein slip dhyan se rakhta pr cheque late aaya, plz help me i want my money back, amazon wale bol rahe h kuch ni ho skta pr ese kese mein mere 5600 rs chood du plz help me

My name is abhishek singh. My mobile number is [protected]. I bought product Moto 4 G, 32 GB phone from your website. I chose paid service to get my product as my comfort date was 26 June 2016. whole day I waited for that but I didn't get my order. I want clarification and compensation on that other I will go consumer court for this.why you didn't send my product on time if you took extra money or service charge for that.
I felt mentally distract for this. As you know these days without mobile it's tough to pass a day. I had too many work, too many call had to be come on my phone. But due to your late delivery I lost this. Tomorrow I will not available at my home. I have to attend a urgent meeting out of town tomorrow, without mobile phone, how will I manage. Who will answer of my question. Otherwise I will go consumer court.

I have received Samsung J7 Mirror Back cover with lot of SCRATCHES. And its not look like new one kindly replace the back cover and send me the new one without and SCRATCHES.., ,
Order No : 404-[protected]

M orderinf for a htc headphone 3. 5 but last friday 23/6/16 get a defective headphone of htc, one side headphone is not work, after that m complian it scheduled for a pick up, but 24, 25, 26 pick up seheduled and cancelled again and again. Amazon does not pick up the defective product. And they not give me positive feedback that why the arranged pick up scheduled canceled.

Hi,

I have ordered a product with the order #[protected]
The status changed to delivered but it was not delivered to me neither at my home.
Below is the status lines for the product:
"delivered 18-jun-16
Package was handed directly to customer
The delivery receipt was signed by rajeev maurya"

But that is not possible as on that i was not at home and working full day at my office in noida (Can prove it as well because in office we have to biometric login authentications which log in and out time of a employee with the fingerprints)

I complaint about it to amazon but they are not ready to hear me and just kept on giving me reply that it was delivered.

I asked them to show me the proof the signature of mine but they refused.
They are just fooling people i had paid 1745 in advance with the trust that they will deliver the product but they just stolen my product.

Please help me
Contact me if any other information required.
Rajeev maurya: [protected]