Amazon India Complaints & Reviews

I had referred my friends and relatives through Amazon India refer and earn policy.

My email id : bhattacharyya.[protected]@gmail.com

What is observed that amazon india, in its sole discretion, choose whom they want to give the referral gift inspite of the fact that their terms and conditions are met exactly in the same way for all cases.
I have enough evidence to prove this and want to challenge the way amazon india is doing fraud business to attract consumers and climbing to the second spot as a e-commerce player in India. Indian consumers must be made aware that Amazon India is not the Amazon.com that we all know & that in India they can cheat you asI have been cheated.
So be careful, you may not be the victim yet but you can always be the next. In a fraud business anyone and everyone is a potential sufferer, choose wisely before you make you next online purchase.

I am Dhawal Marghade from Raipur ordered lenovo vibe P1 Flip Cover mercury case (Blue) worth Rs.220/-(including Delivery Charges Rs.50/-) on 22nd april and it was stated that it will reach by 30th april but it is still not reached to me.
tracing it i found it reached in raipur warehouse on 28th april but still not delivered to me.
my order no.[protected]

I ordered a Caprese Women's Alice Tote Bag from seller "buyingideaz" on 27th April 2016. I was supposed to get my order delivered today. But around 12 o clock I got a message that the parcel was returned/cancelled.I immediately dialed the customer care helpline where I was told that within 10 minutes the order was already sent back. How is that possible? Such unethical behavior is extremely unacceptable.

Amazon Order Number :[protected] for AC order placed on 20th apr-2016 order Totale Rs.24.490.00
Amazon Order Number :[protected] for Moto G3 Phone. order date 24th apr. 2016

Such a pathetic service from Amazon. It's being 8 days am keep complaining.

You people are seriously irritating me. I want some one to take this ac.. I have cancelled order last week still no buddy responses. Bloody courier service. No buddy called me and am getting message like my product is not ready what the hell I did not even open that box and no one come up yet
Today I got a call from courier guy saying that he would be here in next 45 minutes. I called him in next 50 minute
He said that he is some where. He called me when he came near my home
. bloody lie to me. he didn't called me either.. When I told him I am waiting for him then he said that he will come when ever he find time for this. Am I bloody his servant or what to wait for him.. I do work on night shift. Because of you I couldn't have proper sleep since last week and you people are keep irritating me..

If this issue won't solved with on 24 hr then I will go to consumer COURT. Sue against your service..

You people are mentally touching me.
Did not provide me proper services. No response from AMAZON care center and courier service.Not even proper services.

All I want to transfer money to my account only not gift car not even single penny. I have seen Rs.100 Transfer to AMAZON GIFT CARD. I DO NOT WANT TO ANY KIND OF BUSINESS WITH YOU. Kindly Transfer money to my Account Only Bank Account. Understand.

Cancel all my order and take this bloody AC. Box from my home. I did not even open this box.

AM VERY SERIOUS ABOUT THIS I DO NOT WANT TO DO ANY KIND OF BUSINESS WITH. TOTALLY HOPELESS SERVICE FROM YOU SO PATHETIC. IF YOU DO NOT SOLVE MY PROBLEM WITH IN 24/HR THEN I WILL GO TO Consumer COURT AND share my all call record and email record with media as well. That how AMAZON SERVICES IS AND frustrating ME. SINCE WEEK

I DO NOT WANT YOU TO JUST SAY SORRY.. I HATE PEOPLE WHO JUST SAYS SORRY..

YOU KNOW WHAT'S SORRY MEANS. MAKE SURE YOU SOLVE MY PROBLEM AND RESPONSE ME ASAP.


HAJI

I have order #[protected] and i thought that it has two detachable antennas as it describe on the page, but that model product doesn't have two detachable antennas. The antennas are fixed. I thought if the antennas are removable then i can add the more number of dbi antennas to that router. I ask them to replace my router with another model which has removable antennas router. But they said they can't replace this model with another model. This is cheating with the customers on amazon.In and it has add with a slogan appni dukan, this one has to change as fraud ki dukan this is the chart: hello asiya, my name is vijay. I'll be happy to help you.
09:32 am ist asiya begum: can you check my last chat with amazon
09:33 am ist amazon: i will surely help with the same in the best possible way.
Please allow me a moment in this regard.
09:34 am ist asiya begum: ok
09:36 am ist amazon: thank you for your patience.
As i checked, you have contacted the regarding the product " asus rt-n 12+ (New) wireless n300 3-in-1 router/ap/range extender for large environment"?
It is not same as shown in the picture right.
09:38 am ist asiya begum: yes it is not the same as describe in the details of the product on that page. It says it has two detachable antennas but the antennas are not detachable. I want a detachable antenna router in replacement.
09:39 am ist amazon: alright
Please do not worry.
Let me create a replacement for the order.
Please be assured, you will get the product same as it is described on our site.
09:40 am ist asiya begum: what happen if that one also a no detachable antenna router
09:40 am ist amazon: further, the issue has already been escalated to the team concerned at the fulfillment center by mr. Rajesh.
09:41 am ist amazon: so the team would be checked the things properly and you would get correct one.
*have
09:42 am ist asiya begum: please first conform the router which you replace, it has detachable antennas
09:42 am ist amazon: yes, the product has two detachable 5dbi antennas
09:45 am ist asiya begum: when you the yes my heart feels full of joy but if it came with non detachable antenna then what. I am saying this because i email to the seller also but he had not reply and i got a "rate and review purchases" email.
09:46 am ist amazon: yes, i can understand your situation due to this issue but assured, it will be delivered as same as the features are updated on our site.
09:48 am ist amazon: since it was different from what was mentioned that is why we have escalated the issue to the team concerned at the fulfillment center to check manually whether the stock is updated incorrectly or any issue with that.
So the team would have checked the issue manually and ensure that you will get correct product as per described features.
09:49 am ist amazon: i will recommend you go ahead with replacement with full confidence.
09:50 am ist asiya begum: then its just great please replace my product as described on that sit page
09:50 am ist amazon: sure, please be online while i am creating a replacement.
09:51 am ist asiya begum: ok

I had ordered the book on 24th april 2016. It was to be reached by 27th april 2016. I waited till then but it did not arrive . I called the customer care number of amazon and complained for the same to a representative . He then said the it will definitely reach by the next day, that was, 28th april, 206 but it didn't reach then also . Then again i called the customer care number of amazon.com talked to their representative and she said that it will reach by 24 to 48 hours but it didn't reach again. Then on the next day that is 29th april i called them again talked to their representative and got the same response .On 30th april also the order didn't reach to me . Today also the order did not reach and finally he said that you can cancel your order and order new one on a fast delivery option but it was not available and i am being fooled by this company from 4-5 days but the order is not reaching to me and my exam is already approaching. I want some serious measures to be taken against such company.

It was in on the 8th of December that I decided to but two gift cards for my team members who got married.(Cant regret enough that I chose Amazon out of plentiful options available!!) While one of them was able to successfully redeem it. My other team mate (Ğopesh Gopalakrishnan) could not after coming back from his leave.
Then began our endless chase with your "customer care" people.
We were enlightened that the gift card was consumed by a fake person mike pete or something. I was assured that it would be resolved in the next 48 hours. (some guy called naveen g).
Next I was told that my team mate will receive the gift card in the next 7 working days.
We waited patiently for the next 10 days. There was no call or update from amazon.Then on calling the amazon customer care service and re-explaining the entire scenario to a person called Tanvir, the issue was re-logged/opened (There was no track of my earlier complain).
Again the cycle of 48 hours, 1 week etc. No update or call from Amazon. Again I had to call Amazon around 2nd of Feb (I have lost track of dates as I had to call you all almost every 2 days), explain the entire scenario. This time I was told that there is a separate team for gift cards and is looking into the issue.(From 15 days and with no resolution?)
Frustrated and helpless with the team I asked them to refund my gift card amount(worth 1500 rs) as I didn't see this getting resolved. Also, you can imagine how embarrassing it is. This was a gift card for somebody.
Well, anyway I was assured that it will be done in the next 24 hours. It has been more than 10 days to this conversation. Neither is the money refunded nor the issue resolved!! I have had multiple cycles of following up with your "customer care" team but all in vain.
Please note, all the customer care people assured me that they are personally following up with the issue and will update me ASAP. Some of them assured me that they will call me in the next 2 hours.

I have been following with Amazon from last 4 months but issues has not been resolved. This is clear cheating by Amazon India

I had purchased a pair of shoes through Amazon India. As the size did not fit me, I had returned the shoe and asked for a refund. I received an e-mail dated 24/12/2015, stating that the refund for amount INR 2959/- had been initiated and that a cheque had been dispatched to my address. I never received any cheque from Amazon and despite calling up the customer care multiple times, all I have got is false reassurances about me getting my money back.

Kindly help recover my money back from Amazon India.

I have purchased luxury metal bumper 02 March 16 from Amazon which was displayed on different I have something different I return it back to Amazon, as per there statement my money will refunded by with in 5-7 working days till now I haven't received my money back of 499/- my purchase order no[protected], it's fraud i will file a case against Amazon.

Order No :[protected]
Bought and iPhone 6, one year before and had a display issue of late . Given it for service to a nearest apple service centre and they denied replacing stating that the spares and display is Duplicate . Many a times contacted call centre but not had given any resolution . Need an immediate remediation by replacing the phone . Worried on my purchase and want a solution asap .
Reg
Santhosh
[protected]

My order was cancelled without any reason. I opted for cod and was eagerly waiting for my phone. Later on they said that I purchased more than 1 phone from same I.d. but that is not true. They blacklist my order no. from their list. I want that phone as I ordered it accurately.Details of my order are:
Order id:[protected]
Email and Amazon I'd - [protected]@gmail.com
Phone number- [protected]

On 27th March, 2016. I have placed an order - Moto G Turbo for 4999/- Order got placed successfully.

After 2 days i received a mail from amazon stating Refund for amazon order# num was successful.
But, I haven't cancelled the order then how come amazon can cancel my order.
I'm deeply disappointed with the service provided by amazon. Companies like amazon are playing cheap tricks and playing games with customers feelings.

Amazon have a gut feeling that nobody can complaint on them whatever the cheap tricks they do.
I request you to take serious action on companies like "Amazon.in" who are trying to fool their customers.


Its marketing strategy Amzon did and customer dont know about this promotional code whether it is from amazon or some where else.Its a Amazon web technical glitches and because of that if order is placed than customer is not liable for that.

We already spend a time for this stuff

The worst online shopping experience i had. Have ordered a watch worth 6000 as a gift to a client last Wednesday 20th April which is still not delivered (29th April) paid 100rs extra for one day delivery since saturday only thing in my everyday schedule is morning evening calling customer care repeating all the story again and again and getting the same crap that " we assure you it will be delivered today and we will call back" but nothing happens and amazing thing is they updated on online tracking that the customer requested to delay the delivery.Are they out of the mind here i am constantly trying to get gift delivered ASAP and they are bluffing online. No senior calls up to let me know why its happening.Will never ever shop with amazon and am going to deleted my account. order #[protected].

Date of order: 04/04/2016
Complaint date: 29/04/2016
Amazon continuously cheating me on tv that i have purchased and they are not delivering the product till date and there is no tracking details available. They have tie-up with gati courier and for their courier services and the gati people were speaking rough and threatening. Tired contacting amazon people multiple times and there is no proper response. Even they have created an replacement with out my knowledge.

Amazon is surviving cheating the people.

Amazon send me 10 GB phone with label of 16 GB as I order online and paid for 16 GB . When contacted customer care they ask to send my phone first to them. As this process take time .I ask them to send me first new mobile and then pick up as I can't keep my sim card inactive for weeks. As they send me faulty product instead of full payment in advance I demand compensation from them as they refuse to send me new mibile.
Please look into this matter and put me out of this misery

I have received gift being billed from relatives abroad. However having placed a replacement order amazon has not acknowledge the same for 2 weeks now for details that only a billing person can tell. How can a person just receiving the gift goods have confidential details of the person who is sending the gift.

This is the second time I am writing to Amazon CS for return of goods received by me as gift.

Order No :[protected] Need replacement for damaged delivery.
Order No :[protected] Need replacement for size.

Amazon should have the relevant details & instead call the billing person for verification.

Also I have noticed that the packing boxes sizes are reduced to reduce volume for transportation which takes a toll on the goods being damaged in transportation. Suggest not to place online orders for delicate items to avoid issues later on delivery.

I have order a Samsung grand 2 on 13 October and there was a promotion was going on HDFC bank debit and credit card can get 15% cash back on their order Order #[protected] they said me you will get your cash back by 17 Jan 2016 but till now i haven't get my cash back, i have called customer care service many times they were saying first they are giving cash back to credit user who have done payment with credit card after that you will receive but till i didn't get yesterday i have made call Amazon customer they said me that you will not receive cash back as you done your payment with internet banking.

Order date
03-mar-16
Order #
[protected].

.Order date
25-mar-16
Order #
[protected].
The both the product which i have got is expired one the first product i have already open after open i have realised that the product which i got was expired one . So the 2nd product i have already returned. My return tracking id:
[protected].
I have contacted the sellers different time but the sellers are not responding to my question. They are not caring the customer.
Because of this i have lost 7100 rs (4300+2800). I hop that you understand my queries.

Again and again i am telling you that still the sellers are selling the expired products in amazon for the evidence pls see the attachment.
I hope that you will do the necessary ...
I'm happy to get the product replace instead of refund . So pls provide me the replacement...

Pls see the attachment...

I've placed 6 different order from Amazon India at 6th of Apr 2016. Order no is[protected]. Out of six I've received only three and rest of three orders which is from Khadi Brand I've never received. When I thought the product is getting delayed, I called them just to know the status. After that what they have said was shocking. They said I've already cancelled my product from my end and refused to take. But I never did anything like that. When I clarify my point to them they told me they will place my order again. The date was 12/04/2016. They assured me that the product will be deliver on 19th of Apr. Not only that they told me that they will inform me regularly about the track status of the product. They did nothing. When I called them again on 21st of Apr. Then they informed me that my product had broken in a midway so they again cancelled my product. I then told them just to cancel it now. Then they cancelled my product saying that your money will refund in 2 days. We will call and inform you about this. Again they never called till date. When I called them today to get the status of cancellation they informed me that your product is not cancelled and not came in a refund procedure because your product is not arrived to us till date. I'm seriously very disappointed with there untrustworthy behavior. Please help me to get my money back.

Had ordered a Studio Shringaar Wedding Superb Gold Solid Short Sleeve Padded Blouse on march 15th 2016. Order ID[protected]. The product was worst then i returned on 23rd march.Still i didn't get my refund.I had lots of chats and calls with the costumer care people.I did followup from almost 35 days.when i will get my money back?There is no contact point.The costumer care people are saying same answer every time.whom should i contact?