Amazon India Complaints & Reviews

Hello sir/madam,

I ordered a jbl j33i blk in-ear headphone with mic (Black) from amazon india, the original cost of the headphones was high, but at amazon i was able to see that it at rs 999, so i thought they are providing some promotional discounts and i ordered.
Being a big music lover i know the value of the brand jbl.

But the product which i received is a fake product.
The sound quality is worst, not even like rs 100 headphone, and if you see the build you will be able to see that it very low.

My problem is if the amazon is selling themselves as the one who are selling only original product, so it hurts me as a consumer who relies on these marketing tactics they use.

We as a consumer trust the brand, and if the brand itself fails to do so it hurts a lot.

I orders the product on 6th april and received it on 12th april.
The order number is order #[protected]
Ordered through e mail id : [protected]@gmail.com

I want amazon to give me the original product and stop fooling people.

Thanks and regards
Abhinav kumar singh
[protected]

I had ordered a Nokia 130(dual sim, black) from amazon vide Order ID:[protected].Now phone is worst condition.please rearrange new one .

My order no.[protected]. Was placed in 7th april i haven't reveived the product yet.

Help me @[protected]

ORDER #[protected]
more then five times i had contacted with amazon customer care.
today morning i had called customer care but representative drop phone while ongoing phone call.
from last fifteen days contacting with seller and customer care still this issue is not resolved

I ordered a mobile Lenovo bibe x3 mobile on 7th april. But it was your delivery boy fault & he himself marked it as "refused" and now i am not going to receive my order. I don't understand howw amazon can do this to customers. I want to file complaint against that delivery boy and want the copy of action taken towards him. As soon as possible.
[protected]@gmail.com order was from this email id.

Though many times i did inform amazon about the duplicate charger that i had got..They were not at all interested in taking the complaint.. The max they did was to again replace the charger from the same seller.. And again resulting in duplicate charger.. My complete rs 5000 was a waste. Amazon and the seller are complete a cheat.. There ads are really fake.. Horrible .

Hi,

I am Imran a resident of Bangalore. On 4th March i had placed an order with amazon India for Moto G 3rd Gen 16 GB Black smart phone as specified on their website but i received phone of 12 GB. when i had a word with them they just denied it saying that refund policy is only for 1 month.

I trusted the company and didn't check the phone configuration but later when i discovered that i have been cheated. i tried to file a complaint on their website but they are not taking any action on the seller and no proper response from there end.

Hence i request you to kindly do the needful.

Regards
Imran

I had purchase a pair of shoes from amazon but unfortunately it is not fit my size i need a bigger size. I had called several times but it has past more than 20days but the false commitment from amazon team was lying idle till now.
They had commited that it will be replace or refund within 3days but 3days is come nearer to 30days.

Its very good amazon keep it up.
It will help you to vanish from market.

Order #[protected]
Kindly note that i want to return the one year extended warranty on asus laptop because you failed to supply the laptop. It was supposed to be picked up today. But no one came. I also didn't receive any call explaining me why it could not be picked up. Kindly take it as soon as possible and refund the money.
Manas ray

I was in need of a mobile phone and being attracted by the discounted rate
(Rs. 4, 999) of moto g turbo (White) on amazon india, i placed a prepaid order on 27/03/2016 and my order was confirmed by amazon india via message and mail bearing order no:[protected] and further it was mentioned that i will receive the said ordered product by 1/04/2016.

Thereafter i received a message and a mail stating that my order has been cancelled on the ground that the discounted rate was processed due to technical error and that the refund shall be initiated in 3-5 business days.

The amount paid has been reflected in my bank account but i am quiet dissatisfied with the service of amazon india.

The prices quoted is an offer and if a person makes the payment it is the acceptance of the offer and therefore cancellation of the order is a breach of agreement.

Basically people go for amazon india because of brand name, because of the faith they have in amazon and consumer satisfaction but i am dissatisfied with such an act of amazon india.

I purchased xiaomi redmi note 3 mobile phone on 6/04/2016 from amazon india. Oder number is #[protected], in product specification they are mention dual sim and memory slot supported up to 64 gb, but in this phone we can not put both the sim and memory card together, in this phone we can put either two sim or one sim card and one memory card, they are playing with customer emotions.


Specificatin as per amazon
[protected][protected][protected]
5.5 " (13.9 cm) full hd 1920 x 1080 pixels ips lcd capacitive touchscreen and 401 ppi pixel density with sunlight display, reading mode and night mode
• 16mp f/2.0 primary camera with dual isps, pdaf and a two tone flash; 5mp front camera with f/2.0 aperture
• android v5.1 os with miui 7 and 1.8ghz qualcomm snapdragon 650 hexa-core 64-bit processor with arm cotex-a72 lead cores, 2gb lpddr3 dual-channel ram, 16gb emmc5.0 internal memory (Expandable up to 32gb) and dual sim (4g+4g) (Micro + nano(Hybrid))
• 4050mah high density lithium-polymer battery
• metal body with a premium finish, fingerprint sensor with chip-level security encryption and 0.3s unlock time

Dear Sir,

I have not received product on time.I have so many times talk regarding delivery issues, but till date i am getting reply from Amazon that you have to wait some time.I have already paid the amount that they have specified.I have totally frustrated
I have also requested to him to return my money, But they are not considering & making fool.Please take very seriously & take necessary action against him

Order No-ORDER#[protected]

Regards,
Rakesh Kumar Prajapati
Mob. [protected]

Sir,
I have order in two tempered glass screen guard protector in order no. [protected]. this order was dispatched in wrong address and dispatched message was sent to my cellphone ( this order was dispatched) but I have not received in the above order still date. One guy contact my cell phone and your order was wrongly received by me and please collect. why should i collect.Please sent correct address in the above order. And other wise i have not paid additional charges because this your mistake.

I ordered H4 LED 35W 6000K HID bike head light of speedway company on 4 March 2016 they delivered the wrong product of light. so I called the customer care of amazon and given the return request they told me to take the photos of received product and send to the amazon customer care then I send the photos. after 2 day sending the photos I again called the customer care then they told me to send the photos to the seller id then I send the photos to seller. After two days sending the photos I again called the customer care then they told me to make return request on amazon day by day I wanted to take followup and go to net shop one by one they are telling the steps. after making the return request they told me send the product to seller by courier they are not send the receiver to collect the product

For amazon mistakes I suffering form 20 day to return the product. every time calling to customer care they ask you the name, mobile no., shipped address so much boring process

so I loose the hopes to received the correct product from amazon.

Only publicity stunt of advertisement Easy returns. No value for customer.

I have placed a order for mobile order number[protected] dated 28.3.16. I have been promised to deliver by 7th april which is already un-acceptable delivery time.

However till today (11.4.2016) i have not received the consignment. When contacted customer care at amazon. They informed don't have any track record to locate the consignment. I have paid full consignment value and now not knowing whom to contact.

Amazon spends thousands of rupees on advertisement to say on time delivery, i suggest they should spend money on improving the service. Will never use amazon again post this experience

Dear sir

As per Order #[protected] i received only one solor power bank.
till date remaining 2 .

please looking matter. and send my order items.

best regards

Had placed an order with Amazon in the last week of March. I didn't receive the order so far, when inquired it was said that delivery attempt was made twice. Not even a single call or message was sent to me to inquire about the address. Contacted the customer care thrice, but I got no help from them.

Order no.[protected]

My money is also not refunded.

I have wasted at least 10 days on this.

This is rediculas that as on date I had neither received your reply nor the missing items on my above order number . As I had ordered for dual set cordless phone Panasonic make and received one charger and adaptor but in packing it is clearly mention about 2 sets of charger separate for each hand set but I had received only main charging dock . Please send the same or arrange to get it return and refund my money at an earliest . Or i will take this issue to the consumer court . My last feedback and complain was on 5 March and about 45 days passed without your reply and exchange .

Punith

Through amazon i purchased timex watch which was delivered to me on 27/10/2015. It is barely 5 months today my watch is having moisture effect inside dial I don't know where to complain.If i would have taken through dealer they would have stamped & given me.I learnt one thing never purchase online thrice i had bitter experience.Detail of the watch is given below
Model no : MF13
Month & Year of mfg :05/2015
Please kindly do the needfull Due this moisture after few days maschine will stop working.

I placed an order for moto g turbo (White) on[protected] at a discounted price of rs. 4, 999, after applying a coupon code i found on the internet: "gyjqj3yw"
I paid for the entire amount while placing the order and received an order confirmation from amazon india with order id: "[protected]". The e-mail also said that the product was currently out of stock, and that i'll get a confirmation e-mail and sms when the product is shipped.

On that same evening, i got a mail from amazon, approximately 5 hours after my order was confirmed, that there had been a technical issue on the website and they will not be able to send me my order.
If a coupon is being applied and confirmed on the website, then it is surely provided by the company. How can they not deliver my product and give me such a lame excuse for the same?
Top to that, they had my money for almost a week. This is such an unporfessional behaviour from the top e-commerce company in the world. First off, i don't get my product which i wanted and also have to keep my money with them for so long.

On my part, i want amazon india to send me the product "moto g turbo (White)", (Currently in stock) which i ordered for, at the same price of rs. 4, 999 and also provide me with a compensation of any amount greater than or equal to the worth of rs. 5, 000 for cheating me, the end consumer, and also causing harassment and wastage of my time.
Expecting a reply from amazon india in the least time possible.

Concerned website: https://www.amazon.in/
Amazon online support: https://www.amazon.in/help

Yours faithfully,
Harsh vardhan thirani
[protected]@gmail.com
+[protected]