Amazon India Complaints & Reviews

I have brought lenovo k4 note mobile in amazon on 3rd march 2016. The mobile display is not working by date of 19th march and i have called the customer executive to make a replacement of the mobile but the executive mentioned that they cant replace the phone because the mobile has been crossed the replacement policy limit of 10 days. Then why the amazon is mentioning "the 30 days of 100% replacement " by buying a mobile. This really cheating...

This is in reference to my above cited order, in this respect i may explain that as per message received from hdfc bank i have been debited by an amount of rs.2273.98 being cost of my order, where as as per your mail i am being informed that my order stands cancelled on a/c of decline of payment which is quite contradictory to what message has been received by me from hdfc bank.


Keeping in view the above i may request...

I bought a guitar effects processor form Amazon.in. I've contacted customer sevice to regarding information about this product, Especially asking "Is adapter contains with this package?" Then they said it came along with adapter.
But prodcut delivered without having adapter. I've asked them for not having adapter. They said: "I am really sorry for the information that was shared with you by my colleague."...

I've ordered a product and amazon says it will delivered on march 12th 2016.
On 14th march monday. tracking page said "product is out for delivery". But it was not delivered. Nobody called me, I've contacted customer service more than 10 times Every time they said it will delivered soon. On next day I think it will must deliver today. but nothing happen.
Finally I got the product after waiting three days from out for delivery...

I have purchase a blackberry z10 from amazon.in on dec 2014 for rupees 18000/- . My order id is[protected], and this handset deliver to me by bill number mh-bom[protected]. But they deliver an imported handset to me, this type of handset take into india by ilegal way so i make complaint to amazon.in a month ago. But till today they did not give any proper solution please help....

Order no[protected]
purchase from amazon india (mobile app).
purchase date -15/10/2015

i purchased a mobile phone (its price was Rs.5999). when i purchased that time company gave offer 15% cashback in your bank account after 2 month of purchasing . So i purchased but i never get my 15% cash back amount which is Rs 900 .when i complain amazon custome care department then they told me wait you will get...

I order product on 3 March 2016, first delivery date is 9th March then its changed to 12 march and ow again its changed to 17-19 March.

But still not shipped yet and delivered.

Order #
[protected]

I chat with customer cares so many times but they all are saying that product will be shipped ASAP but not giving me any assurance.

I need to gift this product t somebody...

Order#:[protected]
Item: Eastman Stilson Type Pipe Wrench, 24 Inches

i have placed an order of above details on Feb 27, as pre-paid purchase. the courier company refused to deliver at my given address, and returned the product. since then i am contacted Amazon inda for refund three times they informed me with in 3 working days they would refund the amount. now 10 days have passed till now no trace of my refund....

I am an old and loyal customer to amazon and this is to inform you that amazon services have been degraded severely in past few months.

First let me explain you the current case,
An order was placed by me on 4th of march 2016 for a "moto g turbo" with order#[protected]. The order was supposed to be shipped by 10th of march 2016.

The product hasn't been left from the seller till now and we we...

Respected sir.my friend bought YU Yureka android mobile date-26 oct.2015 in online on www.amazon.in this site But he use this mobile there are three month and one day this mobile suddenly dont show proper and not working display.he call company customer care and show service centre but nobody solve my problem many time he went aurangabad dist.maharashtra But nothing happen.
I hope you solve his problem...

Dear sir,
Against your order id no.[protected] i have purchased 2 nos. Of handsets as per following specifications,
1] moto e 2nd generation 3g (Black
Imei -[protected]
2]moto e 2nd generation 3g (White)
Imei -[protected]
For the both cell phones i had paid rs. 9298/-
However i am yet to receive the cash back of rs. 2800/- against the same transaction.
Invoice no....

Respected sir.I had bought YU Yureka android mobile date-26 oct.2015 in online on www.amazon.in this site But I use this mobile there are three month and one day this mobile suddenly dont show proper and not working display.I call company customer care and show service centre but nobody solve my problem many time I went aurangabad dist.maharashtra But nothing happend.
I hope you solve my problem...

My Name is Manikandan. Mobile Number is [protected].

I Purchase [Portronics Glitz -Ultra-portable wireless Bluetooth speaker POR148 ] worth of 2899. But i was not satisfied with the product and i'm getting better price in local shop also. I returned the product back to amazon. They told me they will refund the amount with in 2-4 days but it is not done till now. I'm constantly calling them and they are promising that it will...

Hello sir,

I have ordered phillips trimmer from amazon india e shopping website on 7 march, expected delivery date was 12 march.

Today is 17 march, from last 4 days i am constantly contacting to customer care service of amazon but they are just making false promises.

I have already paid the order amount in full now they are not responding to my calls and emails.
Please do needful. I am...

I requested for refund on 29 feb 2016 and from last 20 days amazon people are saying different things.Each call says something different matter.
I completed all the process required for refund process still they are not willing to give me right information where my cheque is exactly...

Ordered an Shure SE215 ear phones on 19th Feb 2016. It was delivered on time. The ear phones were used and damaged. I requested a return and the product was picked up from me on 29th Feb.

Ever since then I haven't heard of any thing so far after sending so many emails asking for an update. I'm I going to have a refund or a replacement? What happening?

This is poor service from Amazon and PNP. Please help!...

Dear sir/madam,
Amazon transportation services are a worst service in india amazon transportation services- big name but very poor service. They will not deliver our consignment after arrival for 2- 3 days. - they will not even call me that my consignment has come - when i worry and call then they will answer like our person came but could not locate your address. 2.We have not enough staff today to deliver your parcel and like this...

Dear sir

My self imtiyaz ali order #
[protected]
And i want to inform you that i have placed a order on 28feb and i have get wrong product. I have complaint to amazon and then amazon give me a replacement but when amazon picked the old product amazon have also cancelled my replacement product. That means what??? And amazon have also closed my account....

It has been added to cart but why can't i chekout i tried cheking out quite a lot within 15 min all i get is ordered through wrong page but it was legitmate i've the screen shots...

Hi team,

Amazon India is trying to cheat people in the name of redmi note mobile sale. When I trying to book a mobile within two seconds that product has sold out how it is possible. Just they are making the fool the customers. Atleast the Amazon management should change the thought process of selling the mobile like redmi note mobile sales. Because so so so many people has faced this issue. So if they didn't change the selling...