Amazon India Complaints & Reviews

They sent the wrong product costing me rs 1, 140. Now they label it as a rare item so there is no pickup for returning the product. I hve been told to post it on my own while also a promise to refund my posting money. But they are not understanding, the product itself weighs 16 kg and the cost of posting it is 5, 115 four times the product itself which i cant afford....

On 3rd March 2016 buy "Coolpad Note 3 Lite" paid full Amount online
Expected delivery date on 7 or 8 March 2016 today 22 March still not received Delivery
on other hand notice still next day delivery or Guaranteed delivery doing it with out delay and charges extra Rs.100/-
i feel to go for legal action on Amazon for
1) Misguiding expected delivery date
2) Promoting Guaranteed Delivery and charging Extra...

On March 3rd I ordered a bluetooth speaker via Amazon India and recieved it on 11th March, after opening the box I found that the product was damaged and one of the two small speakers was defective, also the radio did not work as expected. So I raised a return request via Amazon. This is not something uncommon, in me previous experience I have done similar actions for defective products. But with my surprize this time Amazon did not take...

I am facing the issue for 6th time in delivering a product by Amazon. The followed issue is the current one. I have ordered a Puma shoe in Amazon which suppose to be delivered yesterday [21st March 2016] but I have not received any calls. Today I received a call from the executive when I was speaking on other line by 3:05 PM. From 3:10 PM onwards I was trying to call back to the number and I called 16 times in the next two hours. It was busy...

Purchased lenovo laptop
Order#[protected]
Lenovo g50-80 80e502uwin 15.6-inch laptop (I3-5010u/4 gb/1 tb/dos/ati exo pro r5 m330 ddr3l 2g), ( black)...

I order on amazon for a led tv order no #[protected] and pay in advance after 7 days i received product by mistake i order 24 inch tv but need 28 or 32 at the time of delivery i see its too small for me and cancel order and write for refund but after a 22 days amazon write me that i change product how to possible i attached image of box i do not open the box and return as it after it many mail and call by me amzaon assure me that...

I didn't receive my item from 1month i book it on 23feb16 i call amazon customer care many time also they said it will reached in 2 day but till now i didn't receive i want my money now.....

ORDER #[protected]
Ordered product : Redmi note 3
This order was placed on 16-march 2016. I was out for some work and handed money to neighbour to recieve the product. At 6:10pm 20 march 2016 I got a message saying your order was rejected by you. Immediately I called the customer care with the issue but they said they cant do anything and said some other person will help me with this.Then someone called and asked to...

Hi i have purchased apple macbook pro because they was giving gud discount but they send me phillips dvd player and then I complained about this to amazon they said reship this product to our centre we will issue refund and then i sent back theat product then they suddenly blocked my account and said we camt help you or not issue refund because amazon holded your account now i become so helpless
order id[protected]...

I ordered for a copy of artemis fowl and the eternity code on amazon on 14th march 2016.The scheduled delivery date was between 19-21 march 2016.The delivery guy named sourav ([protected]) called on my address and behaved very rudely with my father when he requested him to deliver the parcel to our flat on the 2nd floor on account of his inability to climb down.The delivery guy retorted back and went away without making the delivery.And though...

I order one product on amazon.In my order id:[protected] amount of rs 2595/- i received this product date 17th march 2016 time 6.30pm but the product is not same my order they delivered me wrong product. So i was return this product. Date : 19th march 2016 but till date i have no received any refund amount against this order. So please give my refundable amount as soon as possible....

My complaint us regarding fraud case i have faced from amazon seller and there is no positive response from amazon. I had baught nokia 225 Order #[protected] from amazon indian after 2 to 3 days one courier partner amaze member called me and said that i have your order and call me to understand the address and he delievered the same after that i came to house and i check that phone screen was with lot of scratches emi no. On phone...

Order[protected], dated15/03/2016.
Size chart showed 5 uk size = 25.5 cm footlength. But when recd. It is 24 cm. I requested to replace with bigger size 7 uk.
Now i recd a mail. That i hv to courier it to Style Shore E-marketing Pvt. Ltd.
459, First Floor, PatparganjNew Delhi.
What nonsense. I want replacement. urgently. pls call me back....

I ordered 2 mobile phone and 1 vr glass. Instead of Samsung Galaxy a8 I had received some gionee phone, I do have the video o[censored]npacking, I shared the same with amazon, they committed me to provide with refund but next day they closed my account. And now they are not providing any information....

In short, placed order. They missed first delivery date. Then missed 2nd delivery date. Cold customer care support.

You guys know jeff, the ceo of amazon is only the few ceo's in the world who has made his email public to all customers so that they can directly complain to him?

[protected]@amazon.com

Here you go. Let him hear your voice!!!...

Hi, this is dhruv, i ordered a lenovo k4 note ant vr theater max on friday with extra 100rs payment for instant delivery, when i check, my order on amazon site my order showing on the way, but order not be deliver on time, i call cust care department but my query not resolve, im wating my order in my office last 9pm but my order not recieve, i contact cust. Care on 7pm and he say just wait sir your order on the way u received ur order in...

I have brought lenovo k4 note mobile in amazon on 3rd march 2016. The mobile display is not working by date of 19th march and i have called the customer executive to make a replacement of the mobile but the executive mentioned that they cant replace the phone because the mobile has been crossed the replacement policy limit of 10 days. Then why the amazon is mentioning "the 30 days of 100% replacement " by buying a mobile. This really cheating...

This is in reference to my above cited order, in this respect i may explain that as per message received from hdfc bank i have been debited by an amount of rs.2273.98 being cost of my order, where as as per your mail i am being informed that my order stands cancelled on a/c of decline of payment which is quite contradictory to what message has been received by me from hdfc bank.


Keeping in view the above i may request...

I bought a guitar effects processor form Amazon.in. I've contacted customer sevice to regarding information about this product, Especially asking "Is adapter contains with this package?" Then they said it came along with adapter.
But prodcut delivered without having adapter. I've asked them for not having adapter. They said: "I am really sorry for the information that was shared with you by my colleague."...

I've ordered a product and amazon says it will delivered on march 12th 2016.
On 14th march monday. tracking page said "product is out for delivery". But it was not delivered. Nobody called me, I've contacted customer service more than 10 times Every time they said it will delivered soon. On next day I think it will must deliver today. but nothing happen.
Finally I got the product after waiting three days from out for delivery...