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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 911

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Address:Vadodara, Gujarat, 390021
Website:amazon.in

27 March 2016, I have place an order of Moto G Turbo which was having wooping discount of 7500. The phone was actually costing RS. 12500 and was giving RS. 7000 discount on applying coupoun code. So I was getting Moto G Turbo for Rs. 4999. I just place order and pages Rs. 4999 to Amazon India. My order ID[protected]. But after placing order I just checked estimated delivery date, but there was no such information provided by them....
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Address:380051
Website:www.amazon.in

I'm writing this mail in reference to the conversation we had regarding the order.# [protected], my mobile no: [protected]

i want to know about the date when i will get my order, you say 100% purchase protection, where is it???

after confomation on mail, amazon say that we could not provide you this promotional order, then why u confirmed the order, i want quick reply by amazon, otherwise i will take...
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Address:Bangalore, Karnataka, 700056
Website:Www.amazon.in

I will like to introduce myself as a regular customer of Amazon. However, I have been really disturbed by the pathetic level of customer service that I have recently received from your Indian subsidiary.

I ordered a few bed sheets to be delivered to my parents back in India on 8th Feb 2016. Order ID[protected]. The item was expected to be delivered by 25th Feb but it never arrived. Given that it was a third party seller,...
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Address:400068
Website:amazon.in

I had a debit card and a credit card saved on my Amazon account. Suddenly I received an alerts that 15$ was spent from my account. I could not trace the source but later again another 15$ were spent from my other card at a similar time of the day. I noticed that it was through some company audible. And then eventually after doing some research I found that it was an amazon company and the link between my two cards was my amazon account.br...
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A
ajay158
from Hubli, Karnataka
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No proper service by delivery guy

Address:Dharwad, Karnataka, 580003
Website:www.amazon.in

Hi
The delivery boy is not willing to deliver ye stuff ordered (Order Id:[protected] to my address and he is asking me to come and pick it at the place which he wishes to. I ignored it as amazon promises door step service . This happened on 25/3/2016 . Yesterday(26/3/2016) he dint even call me and message was sent me that addressee was not there . He is purposefully doing this .I made a phone call and complained about this...
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William Kainth
from Fazilka, Punjab
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Fregrance

Address:Mohali, Punjab, 160055
Website:Amazon.in

[protected]
Hi I am dipinder singh, I ordered the perfume from amazon details are given below

Order#:[protected]
Item: Bottled Night By Hugo Boss For Men 200 Ml 200 ml

Due to some reason I requested to cancel before delevery of the product but they did not canceled buy saying that give return request after receiving the product now they are not listening anything, I keep on calling...
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Shrikant Niwal
from Pathri, Maharashtra
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Warrenty denied by redmi2 service center

Address:Wardha, Maharashtra, 442001
Website:www.amazon.in

Sir I have Purchased Redmi2 Mobile from Amazon India. Now it has gone faulty . It is in Warrenty period . I showed same in service center pune . But service person denied Warrenty saying that circuit is burnt so cant be repaired within Warrenty. I leaves in Nagpur. And MI service center is at Pune and Mumbai.
What option I have available plz guide....
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B
Brinel
from Mumbai, Maharashtra
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Return policy

Address:Thane, Maharashtra, 400601
Website:www.Amazon.in

I bought a branded perfume and body lotion from Amazon.in and when I received it I was shocked to find out how horrible it smelled and gave me a bad headache!! And this is one of the best brands so I doubted I might have received a duplicate product! Now I contact Amazon Customer service to return them and they say please return it by yourself to the seller as its not Amazon fulfilled!! I say ok no problem just refund me the amount.. I go...
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J
JijeeshGopinathan
from Bengaluru, Karnataka
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Product not delivered by amazon india

Address:560016
Website:www.amazon.in

Sir,

I have ordered moto-e on march 3rd 2016 (Order #[protected]. But item has not been delivered yet. Amazon have changed the delivery date 6 times already. Every time I contact customer care, they say it will be delivered with-in 2-3 days. I have contacted customer service 4-5 times till now. i see same seller is promising one day delivery in amazon site.

Amazon India is cheating customers. Please...
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Debkant Paikaray
from Bhubaneshwar, Odisha
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Money paid but handset not received

Address:700156
Website:amazon.in

I ordered lenove k4 handset through Amazon website on 11th Mar'16 by paying extra rs 50 for fastest delivery charge. I got the product on 14th Mar'16. after using for 2hrs the handset was found defective. I filed the return request. I returned back the handset on 15th Mar'16 to Amazon courier team. Also I got an message that I will get another handset of Lenove k4 by 19th Mar'16.ORDER #[protected].
Today is 25th Mar'16, there...
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CC PradeepS
from Mumbai, Maharashtra
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Discourteous customer service agent

Address:560037
Website:www.amazon.in

Had a conversation with an uncouth, officious customer service executive (Kirti) who suffers from verbal diarrhea.
1. Her primary objective seems to be educating the customers about the processes that Amazon follows, which were not even remotely connected to my query.
2. She wanted to inform me that I am going to receive the product before the last date mentioned by Amazon, surprisingly most people receive the product before...
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R
ra na
from Ponnampet, Karnataka
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Mobile not delivered

Address:Bangalore, Karnataka, 560083
Website:amazon.in

As i decided to buy a mobile on amazon they deducted 10000 rupees on my moto g3 order but they are not at all responding me till now. It is still in process they are telling so please help me through this or else they will rob the money of so many innocent people they are really robbing. so it is completely on you people to dissolve my problem. i hope this site will....
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Address:Bangalore, Karnataka
Website:www.amazon.in

I have ordered cenizas cotton double bed sheet with 2 pillow covers, a ever seen worst product, i have just spread it for 4 days and washed in tumble was without soaking it even then the complete co lour have been bleeded and in first was it is looking like a year old bed sheet, i have paid 600 which went in vein, i want ma money to be refund on my account immediately .

I even tried calling on your toll free number which is...
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Address:New Delhi, Delhi, 110008
Website:Amazon.in

What else could you expect from a rs. 4000/- perfume bought from amazon?? That at least it would be genuine, but mine lost it's smell after 3-4 usage.
Since i opened the bottle, the fragrance was diminishing. After 2 and a half months of it's opening, it became dead in all.
Now amazon isn't taking the responsibility of this loss.
Certainly this is cheating and robbery....
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$@ndy
from Mumbai, Maharashtra
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Irresponsible customer service

Website:www.amazon.in/ref=nav_logo

I was gifted a amazon levis card, i was not able to use it so contacted there customer service on march 22nd, siva representative informed me they will get back to me within 24hrs, i never heard from them. Later on march 25th when i contacted them back and the rep arshita was so rude that she disconnected the chat conversation. All the information which she was asking me was available on the previous chat...
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Khadir Soni
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xiaomi Mi4 wrong Invoice received

Address:Mumbai City, Maharashtra, 400003
Website:amazon.in

Very poor support from amazon for this product. Will never consider buying from amazon after this experience.

First of all I was sent a wrong invoice for this product which had a wrong IMEI mentioned in the invoice. Recently developed some display issues with my Mi4 in which yellow spots had appeared on the screen. Xiaomi agreed to get it repaired within 24 hours since I was scheduled to travel out of country in 3 days. But...
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Pandey Prashant
from Bengaluru, Karnataka
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Xiaomi redmi note 3 (gold, 16gb) order cancelled

Address:600097
Website:www.amazon.in

I bought 1 redmi gold 32 gb and 2 redmi 16 gb on 18th march 2016 from amazon.In.

The phone is very rare and its hard to book it soon, so the next sale was on 23rd, i wanted a gold 16gb for my parents (They dont know online shoppring ) .
I was able to place the order successfully and i got a mail confirmation too.

After 2 days i got a mail that my order has been cancelled because this is limited and only...
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V
Vaibhav Mesare
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Complaint regarding refund

Address:Mumbai City, Maharashtra, 400022
Website:www.amazon.com

I have ordered ferry rozer watch on 3rd Jan 16 but it was not the same material I have orders, so I have requested for return, pickup was done on 8 Jan 16 via blue dart courier services, but still my refund pending, I have called customer services many time they are saying that they need receipt of blue dart, so they gave me email I'd, when m trying to send email, server not accepting it, m tired now, just do needfull...
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Address:Namakkal, Tamil Nadu, 637408
Website:amazon

Naan amazon shopping -ill oru mobile (Karbonn) Vanginen, mobile headset sariyaga work pannala.charger kuda one monthla work aagala. ippo mobile touch work aagala. service centre la kuduthathuku board problemnu solranga. but na mobile ah keela podal.. entha damage..m aagala. serviceku 25 days aagaumnu sonnanga. sari ok enakku use panna vera mobile kuduka solli ketathuku. istam irunth kudunga illana mobile vangitu ponganu solranga. enga vanganingalo...
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S
sonia parnami
from Delhi, Delhi
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I'm complaining about by nikon d5200 dslr

Address:110035
Website:www.amazon.in

Hi my name is sonia, i had orderd a nikon d5200 dslr camera worth rs 27299 from amazon.in . but when i was received the parcel the camera and another accessories was not there in the box. at the same time i called amazon customer care aan lodge a complaint and after 48hrs they guys are called me and ddenied to give me a refund or replacement . i made a cash payment of rupees 27299,

my registered email address is [protected]@gmail.combr...
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