Amazon India Complaints & Reviews

I transferred 7000 rupees to my amazon gift card. Then they closed my account. At first they Putin my account on hold then they closed my account permanently. My email id is : [protected]@gmail.com (registered)
Mobile no.:[protected] (registered)
I want you to do refund my money to my bank account.
So please help me please.
My bank name : MULLU CHANDRA SEKHAR
A/c: [protected]
Ifsc: SBIN0011111

Hi team,

I place an order with amazon (Online) for a power bank (20000 mah) which was promised on the website along with the shipping for rs 231/-.
I booked the product (Order number[protected]) and the payment done via credit card.
Now i get an email from them that the product order is cancelled and the payment will be re-funded.
However i don't need the re-fund i need the product.

Can you please look into it and help resolve the same.

As its a false promise made by them.

I have also attached the images for reference.
Feel free to contact me in case of any clarification required.

Thank you & regards
Anil mehta
[protected]

I ordered a xiaomi redmi note prime, white, 16gb, at 2nd march 2016 which is still not dispatched. i connected to their customer service time to time and they kept giving me new estimated dates every time i talked to them. i'm tagging the order details with this. last time the customer care person asked that if my payment was successful or not because they havn't received my payment . FYI I paid Rs 8282 by net banking and i received a payment successful message. i confirmed them that i did receive a payment successful message. like always they gave me another estimated date. i just want my phone. And a good amount of compensation for the delay. https://www.amazon.in/gp/css/summary/print.html?ie=UTF8&orderID=[protected]&ref_...⇄

Hello,

My name is ullas mishra.

I am sorry to hear that your order #[protected] for "Dell Vostro 15 3558 15.6-inch Laptop (Celeron Dual Core - 5th Gen /4GB/500GB/DOS), Black" was not picked up,


In this product no windows, no driver cd, no power cable and ON/OFF key not proper working...


I'm totally frustrated with Amzon.


I pay Rs. 17948/-


This is big fraud company..

I have ordered stanley 70393e 6-piece matte finish shallow offset ring spanner set with an order #[protected]. They have mentioned that they delivered the item, but i didnt received till this time. Whats happening in gati courier? Then, how you are
Telling that my item is delivered. I want to know, to whom they delivered
The item? Ask the courier person to call me immediately. As i have
Mentioned in my previous mail itself, not to ship with gati courier. If
Again this happens i would cancel my order with amazon.
Kindly track my item and give me immediate feedback. Also ask them
Deliver my item today itself.

I purchased a pair of earrings from amazon on 15 november 2015. It came to my notice that the earrings were defective at the first place, so i applied for a refund. The next week amazon contacted me to courier the earrings to the seller based in delhi. I sent the earrings from mumbai to delhi via indian post.
During the course of time, i didn't receive my refund neither did i get any information from the seller. They just said that they didn't get the parcel; so as an angry customer i applied to a-z guarantee protection of amazon. They asked for the proof of delivery, i provided them with it. A month went by and without any notice my claim was closed by the seller. I applied for a claim again in december, but the same result. Then again in february 2016, amazon's service was so pathetic that they asked for the proof of delivery again and again when i had already provided them with the proof. Its been 5 months and my claim is still hanging on the edge.

The earrings were worth rs. 3779.

Mane ek drum liya tha bacche ke liye.vo muje vapas karna tha.Mane return order submitt kiya.par vo 7 dino tak lene nai aye.To mane claim kiya.fir diatributer ka phon aya.usne kaha claim vapas lo to mene vapas liya .fir bhi vo log lene nai aye.fir mene fir se return order place kiya aj tak drum bhi pada he mere pas or mere pise bhi vapas nai mile.
1 mahine se uper ho gaya.
Usper company se fake commitments kiya gaya...

I ordered lenovo vibe s1 on 3rd april 2016 (Sunday) after 6:00 pm from amazon india. I opted for one day delivery option for (Delivery charges 100) because i was not having a properly working phone due to which i was facing many problem. For one day delivery option they provided a claim of delivery till 05th april 2016 (Tuesday) and i got my product on tuesday at 1:00 pm. While doing the payment for the order their card swiping machine did not work till half an hour due to which i got late for work. After using product for few days i found few problems in the phone, its camera got hang while i received few notifications and did not start till i restart the phone, wallpaper got changed automatically and then the heating issue, after closing all vibration effects still the vibration for notifications were there in the phone, due to these issues i opted replacement policy for the product. On 11th april 2016 they picked up the product in the morning at 11 o clock. I opted fasted pick up option because i wanted a good working phone as fast as possible and i returned the defective phone as early as possible but today its been 3 days i am here without a working phone, i am using my friends phone to communicate to my parents who are far from me, i cannot do i daily chores without a handset. After 48 hrs of pickup i called consumer care of the amazon website, they told me that the product will get delivered on or before 16th which is 6 exact days from the day of pick up of the defective piece. I requested the consumer care associate that please do something to make it happen on at least on third day, that is today 13 april 2016, now its been 3 days i am without a phone. He told me that he can do whatever is in his hands and asked the courier services to deliver me asap. But it did not happen. I called the consumer center again today in the afternoon but they did not complete the call and disconnected the call by keeping me on hold for more than 3 minutes. This is ridiculous service i have ever faced. I paid extra 100 rs for a defective piece which i anyway got after 24 hours and then being a girl i am sitting without a phone for three days now and not sure for how many days more. If anything happen to me while in these days its on amazon. My mental stability has gone due to amazon service. Highly frustated.

Sir
I have added this phone in my cart 3 times but this phone is not ordered because amazon's excutive told me this phone is out of stock. Amazon creates this fake sale please close this fake sale.

Thanks
Ankit

Hi i have ordered a battery
High quality cs 2 cs2 c s2 battery for blackberry curve[protected] on 29 march 2016 order no[protected] which was supposed to deliver between 1st april 2016 to 5th april 2016.And the payment was done by hdfc netbanking of rs 360. On 7 th april 2016 i cancelled product than the seller claimed that they had delivered the product on 1st only.
When i ask for refund there is no feedback from amazon.

I have ordered moto g turbo white with applying the promo code, i have got flat discount of RS 7500. the phone having value worth rupees 12499 and i ordered it just rs 4999. Then i have got a confirmation email from amazon that my order has been confirmed. Next day i have got an another mail that due to technical error your order have been canceled.

Hello sir/madam,

I ordered a jbl j33i blk in-ear headphone with mic (Black) from amazon india, the original cost of the headphones was high, but at amazon i was able to see that it at rs 999, so i thought they are providing some promotional discounts and i ordered.
Being a big music lover i know the value of the brand jbl.

But the product which i received is a fake product.
The sound quality is worst, not even like rs 100 headphone, and if you see the build you will be able to see that it very low.

My problem is if the amazon is selling themselves as the one who are selling only original product, so it hurts me as a consumer who relies on these marketing tactics they use.

We as a consumer trust the brand, and if the brand itself fails to do so it hurts a lot.

I orders the product on 6th april and received it on 12th april.
The order number is order #[protected]
Ordered through e mail id : [protected]@gmail.com

I want amazon to give me the original product and stop fooling people.

Thanks and regards
Abhinav kumar singh
[protected]

I had ordered a Nokia 130(dual sim, black) from amazon vide Order ID:[protected].Now phone is worst condition.please rearrange new one .

My order no.[protected]. Was placed in 7th april i haven't reveived the product yet.

Help me @[protected]

ORDER #[protected]
more then five times i had contacted with amazon customer care.
today morning i had called customer care but representative drop phone while ongoing phone call.
from last fifteen days contacting with seller and customer care still this issue is not resolved

I ordered a mobile Lenovo bibe x3 mobile on 7th april. But it was your delivery boy fault & he himself marked it as "refused" and now i am not going to receive my order. I don't understand howw amazon can do this to customers. I want to file complaint against that delivery boy and want the copy of action taken towards him. As soon as possible.
[protected]@gmail.com order was from this email id.

Though many times i did inform amazon about the duplicate charger that i had got..They were not at all interested in taking the complaint.. The max they did was to again replace the charger from the same seller.. And again resulting in duplicate charger.. My complete rs 5000 was a waste. Amazon and the seller are complete a cheat.. There ads are really fake.. Horrible .

Hi,

I am Imran a resident of Bangalore. On 4th March i had placed an order with amazon India for Moto G 3rd Gen 16 GB Black smart phone as specified on their website but i received phone of 12 GB. when i had a word with them they just denied it saying that refund policy is only for 1 month.

I trusted the company and didn't check the phone configuration but later when i discovered that i have been cheated. i tried to file a complaint on their website but they are not taking any action on the seller and no proper response from there end.

Hence i request you to kindly do the needful.

Regards
Imran

I had purchase a pair of shoes from amazon but unfortunately it is not fit my size i need a bigger size. I had called several times but it has past more than 20days but the false commitment from amazon team was lying idle till now.
They had commited that it will be replace or refund within 3days but 3days is come nearer to 30days.

Its very good amazon keep it up.
It will help you to vanish from market.

Order #[protected]
Kindly note that i want to return the one year extended warranty on asus laptop because you failed to supply the laptop. It was supposed to be picked up today. But no one came. I also didn't receive any call explaining me why it could not be picked up. Kindly take it as soon as possible and refund the money.
Manas ray